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Senior Training Officer

Full Time, Fixed Term (1 year), based in Jakarta

ABOUT BETTERWORK INDONESIA

Better Work is a unique partnership between the UN’s International Labour Organization (ILO) and
the World Bank Group’s International Finance Corporation (IFC). Launched in 2007, the programme
aims to improve compliance with labour standards and competitiveness in global supply chains. Better
Work involves the development of both global tools and country level projects. The focus is on
developing scalable and sustainable solutions, which build cooperation between government,
employer and worker organizations, and international buyers. Improving compliance with labour
standards in global supply chains is an important part of a pro-poor development strategy. Ensuring
workers’ rights and entitlements are protected helps to distribute the benefits of trade.

Better Work supports enterprises in implementing the ILO core international labour standards and
national labour law and improve the dialogue between workers and employers. This helps enterprises
compete in global markets where many buyers demand compliance with labour standards from their
suppliers.

To achieve its goal, Better Work Indonesia provide advisory, assessment and training services to
factories and work with ILO stakeholders to support them in building their capacity to fulfil their role.
In Indonesia, the core services (advisory, assessment and training) is exclusively implemented by
Yayasan Kemitraan Kerja, a national foundation established in Indonesia since 2016. While the works
with stakeholders will continue with the ILO.

BACKGROUND
With the increasing number of factory members, the learning aspect of the BWI core service needs
to equip the team in order to provide quality deliveries in terms of content, diversity of topics,
variety of methods and frequency that support the improvement works at the factory level. In
addition to this, with more than 200 factory members, BWI training team needs to be able to cater
to the varied needs and capacity of the factory members – from High Performing to Persistent
Non Compliance- to promote sustainable improvement efforts at the factory level. Also, the needs
to keeping abreast with the latest industry trends and issues, while maintaining innovative and
creative way of thinking to develop new approaches and strategies to improve the learning system
and process within the BWI core service operations.

Based on the above, the Training Officer (TO) will largely work to support the training team leader
in development of quality modules for BWI learning activities, delivery of learning activities and
support in the training program operations.

The selected candidate will be based in Jakarta, and will report to Training Team leader of Yayasan
Kemitraan Kerja (YKK). Due to the geographical widespread of YKK working area, the selected
candidate may be required to travel out station to assist in training activity implementation.
POSITION DESCRIPTION
Prepare training module in accordance to established syllabus; coordinate, monitor, and evaluate the
training delivery as well as its administrative documents; prepare promotional tools and other selling
material as required; to support a well-run of training activities in a cost efficient manner.

Specific duties and responsibilities:

1. Planning and Strategizing

 Support training team leader in developing annual planning and strategy of training program
 Provide recommendation for innovation to enhance quality of the learning activities
 Search and collect any information that can contribute to innovation in deliveries of learning
program within BWI core services operations.
 Collect and analyze training evaluation result, provide improvement recommendation to
supervisor, in order to keep high effectiveness of training delivery.
 Draft and organize the dissemination of annual training survey for factories
 Responsible to develop annual training schedule referring to the factory training needs
analysis (TNA) and annual survey

2. Development of learning materials

 Based on the identified needs, support training team leader in developing new training
modules
 Prepare training module in accordance to established syllabus/ reference(s) as assigned,
finalize the module with supervisor, so as to have the module ready on time
 Actively involve in the discussions with enterprise advisors and/or focal points’ team to
identify training needs, and develop training/seminar materials
 Actively involve in the discussions with buyers and/or stakeholders to identify training
collaboration needs and develop training/seminar materials
 Support training team leader in developing monitoring tools for learning activities

3. Facilitate/ deliver training activities

 Support in facilitating and delivery of training/seminar activities
 Support in coordinating briefing meeting with trainer(s)/facilitator(s) prior/after to the activity
 Coordinate with training assistants in ensuring that all the necessary training materials and
kits are prepared prior to activities
 Ensure the use of Qualtrics for evaluation platform after end of each learning activities, and
maintain proper Qualtrics data reporting.

4. Promotional materials and dissemination

 Plan and prepare promotional products on available training topics, in coordination with the
training team leader and communication officer
 Plan and prepare campaign materials on Better Work priority issues, in coordination with the
training team leader and communication officer
 Work with training assistant to ensure proper dissemination of promotional and campaign
materials to factory members and relevant stakeholders

5. Communication with stakeholders

 Support communication of training program with stakeholders in close coordination with the
Training team leader
 Involve in meetings or other events with stakeholders as assigned by training team leader
6. Updating and reporting
 Collect and compile the updated training data for reporting and updating purposes, in
coordination with training team leader
 Prepare the drafting of training activity report, particularly on training collaboration report, in
coordination with training team leader
 Work with training assistant to ensure proper maintenance and updating of Training
Management System portal

7. Administration and Logistics

 Prepare document and all administrative work for training program development/training
delivery, in order to meet proper administrative procedure (TOR, proposal, etc), as assigned
by training team leader.
 Draft correspondence, faxes, memoranda and reports on administrative matters from oral
instructions, previous correspondence or other available information sources in accordance
with standard office procedures.

8. Other task as assigned

Actively involved in the Foundation’s events and/or perform any additional tasks assigned by the
Operations Manager and/or Training Team Leader as required, to support effective operations
of the Foundation entirely.

C. Experience & Qualification

Education:
Minimum of diploma graduates or equivalent relevant experiences

Experience:
 Minimum of three year experiences in development and delivery of training activities
 Experience with a training institution would be preferable
 Understanding of garment industry is an advantage
 English proficiency is required
 Knowledge or skills on IT and data management is preferable
 Good level of competence in Microsoft Office (Word, Outlook, Excel, PowerPoint) and ability
and willingness to learn to use new software

Competence:
1) Excellent attention to detail and very good organisational skills
2) Ability to plan, prioritize and organize own work assignments
3) Ability to work as part of a team and on own initiative under minimum supervision
4) Ability to work under pressure, be flexible and to multi-task

D. Nationality Indonesian

E. Languages Bahasa Indonesia and English

Application – Qualified women and men are encouraged to apply. Only shortlisted candidates will be
contacted for interview. Please submit application indicating the Vacancy Title along with CV, 3
references and expected salary to:
recruitment.id@betterwork.org

no later than 20 September 2019. Early submission of qualified CVs will be prioritized.