Madelyne A.

Ryan 
Ocoee, FL 34761 - (407) 595-4517 - ​madiryan98@​knights.ucf.edu - 
https://www.linkedin.com/in/madelyneryan/
Summary 
Aspiring Marketing Manager; skilled in Customer Service, Communication, Digital 
Marketing, Marketing Analytics, Marketing Research and Microsoft Office Suites. Strong 
support professional with a Bachelor's degree focused in Marketing from University of 
Central Florida.  
Education 
University of Central Florida   June 2017 - May 2020 
● Bachelor’s Degree in Business Administration 
● Marketing Major 
● Overall Cumulative GPA: 3.71 
● Fall 2017: Dean’s List 
● Spring 2018: President’s List 
Professional Experience 
TopGolf Orlando September 2017 - Present 
● Shift Lead for Golf Services 
○ Managerial and leadership experience 
● Retail 
○ Customer service skills at the Concierge desk 
○ Responsible for registering funds 
○ Guide guests with sales of golf-related products like golf polos, gloves, etc.  
● Guest Services 
○ Skillful at registering guests into our game system  
○ Understanding of our game system in how the various games are staged  
○ Assign guests into bays that fulfill their wants and expectations  
○ Communicate with guests and answer any questions they may have 
● Marketing Champion Associate at TopGolf Orlando 
○ Assist in events, like 5k runs and other sports-related activities to promote 
TopGolf 
Job shadow 
Orlando Solar Bears Hockey Marketing  October 16th, 2018 
● Learned social media and marketing/advertising aspects of the Orlando Solar 
Bear​s 
Volunteering 
Cashier for Up To PAR Estate Sales  May 2018 - Present 
● Volunteer for estate sales, mostly working as a cashier and help the customers 
gain a fulfilling experience 
● Proficient in the Square Program