Professional Documents
Culture Documents
Lesson 1:
Design Thinking
A methodology for creative and practical problem solving
“The main tenet of design thinking is empathy for the people you’re trying to
design for.” – David Kelley, Founder of IDEO.”
User-centered design means understanding what your users need, how they think, and how
they behave – and incorporating that understanding into every aspect of your process
Learn about the audience for whom you are designing, by observation and interview.
Creativity - is a human nature skill that unleashes the potential of the mind to conceive new
ideas.
Lesson 2:
Entrepreneurship
What is an entrepreneur?
• Entrepreneur, French word which means “between-taker” or “go-between”
• Entrepreneur as an innovator- an individual developing something unique and
new
“A skillful entrepreneur can shape and create an opportunity where others see little or
nothing-or see it too early or too late.”
- Jeffrey A. Timmons
Lesson 3:
General Manager
Responsible for overseeing all administrative functions in the business. A major part involves
leading, directing and delegating tasks among employees.
Duties involve decision-making, discipline and coaching
Finance
Responsible for documentation and controlling of incoming and outgoing cash flows as well as
the actual handling of the cash flows.
Responsible for the payment of bills, wages and salaries
Analyze business forecasts, sales reports and financial statements to find ways to maximize results
Lesson 4:
What is a product?
A product is a type of good or service consisting of tangible and intangible attributes that
satisfies consumers in exchange of money or anything that has a unit of value.
Five Dimensions of an Ideal Product
What makes ideal products truly stand out from alternatives in the marketplace is that they don't
just deliver on any one of these five dimensions, they deliver on all of them.
• Product development is the process of searching ideas for new products, screening
them systematically, converting them into tangible products and introducing the
new product in the market.
• Idea Generation
• Idea Screening
• Concept Development
• Marketing Strategy
• Product Design
• Feasibility Analysis
• Test Marketing
• Market Entry
Promising new product/ service ideas should be identified based of the following:
Chief values
Merits
Benefits
Screening is the process of choosing the more appropriate options based on a certain set of
criteria
Lesson 5:
Concept Development
It is a forward-looking process to develop and evaluate new concepts, before committing
extensive resources. These are driven by a set of customer needs and target product
specifications, which are converted into conceptual design as a potential technological
solution.
During this stage, the marketer seeks information that may include:
Consumers’ likes and dislikes;
level of interest in purchasing the product and;
price points
During this stage, an idea is developed through interaction with the “possible” consumers to
obtain initial reaction.
Concept Board
A form of stimulus material, comprising visual representation of an idea for a product or
service.
These are usually mounted on large boards so a group of people can easily see them.
Resembles an advertisement
Mission Statement
It refers to the purpose, use, and advantages of the organization and how it will be different
from other organizations in its industry.
Vision Statement
It is a declaration of an organization's objectives, intended to guide its internal decision-making.
Values Statement
Refers to a message which conveys the values and priorities of the company, organization
or team it represents.
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