P R IM A R Y

STRUC TURE S
C O R P O R A T IO N

CLIENT SURVEY FORM

Dear Valued Client:

We highly value your satifaction! For that How do you find our 'After Sales' Service?
reason, we would like to know how we can serve you 1. Promptness in
better. Please fill up this feedback form and we will get attending complaints [ ] [ ] [ ] [ ] [ ]
it back on the following. 2. reliability of solution
implemented [ ] [ ] [ ] [ ] [ ]
Name : 3. Safety [ ] [ ] [ ] [ ] [ ]
Position : Comments:
Company :
Address :
Tel no. : 5. How were the workmanship and the quality of work?
E-mail Ad :
E AS S F P
Quantity [ ] [ ] [ ] [ ] [ ]
Please mark an X on the space provided for: Quality [ ] [ ] [ ] [ ] [ ]
Service [ ] [ ] [ ] [ ] [ ]
1. This our [ ] 1st [ ] 2nd [ ] 3rd [ ] th Delivery [ ] [ ] [ ] [ ] [ ]
project/business engagement with Primary Structures Comments:
Corporation.

2. I knew PSC from:

[ ] a friend/family member 6. How do you find our resources, tools and equipt's?
[ ] my company or organization
[ ] a print ad or brochure E AS S F P
[ ] other sources Cleanliness [ ] [ ] [ ] [ ] [ ]
Furnishings [ ] [ ] [ ] [ ] [ ]
3. I availed the PSC's services because of: Air-Conditioning [ ] [ ] [ ] [ ] [ ]
[ ] a recommendation Space [ ] [ ] [ ] [ ] [ ]
[ ] the price Bathroom/CR [ ] [ ] [ ] [ ] [ ]
[ ] the services Comments:
[ ] personal experience
[ ] other reasons

4. Please rate the PSC's staff/personnel 7. Please rate the following in terms of prompt and
E - Excellent F - Fair courteous service
AS - Above Satisfactory P - Poor
S - Satisfactory E AS S F P
E AS S F P Administrative [ ] [ ] [ ] [ ] [ ]
Project In-Charge Utilities [ ] [ ] [ ] [ ] [ ]
1. Personality/Grooming [ ] [ ] [ ] [ ] [ ] Securities [ ] [ ] [ ] [ ] [ ]
2. Communication Skill [ ] [ ] [ ] [ ] [ ] Comments:
3. Courtesy [ ] [ ] [ ] [ ] [ ]
4. Efficiency/
Sense of urgency [ ] [ ] [ ] [ ] [ ]
5. Safety [ ] [ ] [ ] [ ] [ ] 8. All things considered, how would describe your overall
Comments: assessment of the company's service

[ ] Excellent
Workers [ ] Above Satisfactory
1. Personality/Grooming [ ] [ ] [ ] [ ] [ ] [ ] Satisfactory
2. Courtesy [ ] [ ] [ ] [ ] [ ] [ ] Fair
3. Efficiency [ ] [ ] [ ] [ ] [ ] [ ] Poor
4. Job Knowledge [ ] [ ] [ ] [ ] [ ]
5. Safety [ ] [ ] [ ] [ ] [ ] 9. Will you consider Primary Structures Corp. again?
Comments:
 [ ] Yes [ ] No

Performance During Construction

1. Quality of work [ ] [ ] [ ] [ ] [ ] 10. Other Comments and Suggestions:
2. Timeliness [ ] [ ] [ ] [ ] [ ]
3. Housekeeping [ ] [ ] [ ] [ ] [ ]
4. Safety [ ] [ ] [ ] [ ] [ ]
5. Promptness in addressing
Customers' requests [ ] [ ] [ ] [ ] [ ]
Comments:

Client's Signature