Professional Documents
Culture Documents
Rating and
ratemaking
Ratemaking The pricing of insurance and the calculation of
insurance premium
Rate The price per unit of insurance
Exposure unit The unit of measurement used in insurance
pricing
Actuary The person who determines rates and
premiums
Underwriting The process of selecting,classifying and pricing
applications.
Underwriter The person who decides to accept or reject an
application
Statement of *An insurer must establish an underwriting
underwriting policy policy that is consistent with company
objective
*The line underwriters are the persons who
make daily decisions concerning the
acceptance or rejection of business.
*The purpose of underwriting standards is to
reduce adverse selection against the insurer.
Basic underwriting
principles
Attain an - To produce a profitable book of business.
underwriting profit - The underwriter constantly strives to select
cretain types of applicants and to reject others
so as to obtain a profitable book of business.
Select prospective - Reduce adverse selection against the insurer - A property insurer may
insureds accprding -Adverse selection is the tendency of people wish to insure only high
to the company’s with a higher-than-average chance of loss to grade factories and
underwriting seek insurance at standard rates. If not expects that its actual loss
standard controlled by underwriting, this will result in experience will be well
higher-than-expected loss levels. below average
Provide equity One group of policyholders should not unduly -A group of 20-year-old
among the subsidize another group persons and a group of
policyholders 80-year old persons
should not pay the same
premium rate for
individual life insurance.
Steps in - Agent as first underwriter. -E.g. in auto insurance, an
underwriting -This step is also known as field underwriting. agent may be told not to
-The agent is told of what types of applicants solicit applicants that are
are acceptable, borderline or prohibited. risk driver.
Sources of The underwriter requires certain information in
underwriting deciding whether to accept or reject an
information applicant for insurance
Application The type of information required depends on
the type of insurance requested.
Agent’s report Many insurer require the agent or broker to
give evaluation of the prospective insured.
Inspection report In property insurance, the company may
require an inspection report by some outside
agency especially if the underwriter suspects
moral hazard.
Physical inspection In property and casualty insurance, the
underwriter may require a physical inspection
before the application is approved
Physical In property and casualty insurance, the
examination underwriter may require a physical inspection
before the application is approved
Making an (i) Accept the application and recommend
underwriting that the policy be issued
application (ii) Accept the application subject to
restrictions or modifications
(iii) Reject the application
-Many insurers now use computerized
underwriting for certain personal lines of
insurance that can be standardized.
Other underwriting Other factors when underwriting
considerations
Rate adequacy and Property and casualty insurers are more willing
underwriting to underwrite new business for a specific line if
rates are considered adequate.
Reinsurance and Availability of reinsurance may result in more
underwriting liberal underwriting
Renewal In life insurance,policies are not canceallable.
underwriting
Production The sales and marketing activities of insurers
Producers Agents who sell insurance
Agency department -Life insurers have an agency or sales
department
-Property and casualty insurers have marketing
departments.
Professionalism in -The modern agent should be a competent
selling professional who has a high degree of
technical knowledge in a particular area of
insurance and who also places the needs of his
or her clients first.
-The professional agent identifies potential
insured, analyzes their insurance needs.
Claims settlement
Basic objectives in -Verification of a covered loss
claims settlement -Fair and prompt payment of claims
-Personal asistance to the insured
Verification Verify that a covered loss has occurred.This
of a covered step involves determining whether a specific
loss person or property is covered under the policy
and the extent of coverage.
Fair and -If a valid claim is denied,the fundamental Some unfair claim
prompt social and contractual purpose of protecting practices probihited by
payment of the insured is defeated laws:
claims -Fair payment means that the insurer should i)Refusing to pay claims
avoid excessive claim settlement and should without conducting a
resist the payment of fraudulent claims bcs this reasonable investigation
will result in higher premiums. ii)Not attempting to
provide prompt, fair, and
equitable settlements
iii)Offering lower
settlements to compel
insureds to institute
lawsuits to recover
amounts due
Personal Aside from any contractual obligations,the
asistance to insurer should also provide personal assistance
the insured after a loss occurs.
Claims adjustors The person who adjusts a claim.
Insurance Often has authority to settle small first-party
agent claims up to some limit
Company Is usually a salaried employee who will
adjustor investigate a claim, determine the amount of
loss, and arrange for payment.
Independent Is an organization or individual that adjusts
adjustor claims for a fee
Public Represents the insured and is paid a fee based
adjustor on the amount of the claim settlement
Steps in settlement
of a claim
Notice of loss must Notify the insurer of a loss.The notice must -Eg:- the homeowners
be given also include the name and addresses of any policy requires the
injured persons and of witnesses insured to give
immediate notice.
Investigation of the After notice is received,an adjustor must
claim determine that a covered loss has occurred
and must also determine the amount of the
loss.
Filling a proof of An adjustor may require a proof of loss before
loss the claim is paid.