Professional Documents
Culture Documents
S7 Management
1
Outline
Capacity
Design and Effective Capacity
Capacity and Strategy
Capacity Considerations
Managing Demand
Demand and Capacity Management in the
Service Sector
Bottleneck Analysis and Theory of
Constraints
Process Times for Stations, Systems, and
Cycles
Break-Even Analysis
2
Learning Objectives
When you complete this supplement,
you should be able to:
1. Define capacity
2. Determine design capacity, effective
capacity, and utilization
3. Perform bottleneck analysis
4. Compute break-even analysis
3
Capacity
The throughput, or the number of
units a facility can hold, receive,
store, or produce in a period of time
Determines
fixed costs
Determines if
demand will
be satisfied
Three time horizons
4
Planning Over a Time
Horizon
Options for Adjusting Capacity
Schedule jobs
Short-range
planning
* Schedule personnel
Allocate machinery
5
Design and Effective
Capacity
Design capacity is the maximum
theoretical output of a system
Normally expressed as a rate
Effective capacity is the capacity a
firm expects to achieve given current
operating constraints
Often lower than design capacity
6
Utilization and Efficiency
7
Bakery Example
8
Bakery Example
9
Bakery Example
10
Bakery Example
11
Bakery Example
12
Bakery Example
13
Bakery Example
14
Bakery Example
15
Managing Demand
Demand exceeds capacity
Curtail demand by raising prices,
scheduling longer lead time
Long term solution is to increase capacity
Capacity exceeds demand
Stimulate market
Product changes
Adjusting to seasonal demands
Produce products with complementary
demand patterns
16
Complementary Demand
Patterns
Combining both
demand patterns
reduces the
variation
4,000 –
Sales in units
Snowmobile
3,000 – motor sales
2,000 –
Jet ski
1,000 – engine
sales
JFMAMJJASONDJFMAMJJASONDJ
Time (months)
Figure S7.3
17
Demand and Capacity
Management in the
Service Sector
Demand management
Appointment, reservations, FCFS rule
Capacity
management
Full time,
temporary,
part-time
staff
18
Break-Even Analysis
Objective is to find the point in dollars and
units at which cost equals revenue
Fixed costs are costs that continue even if no
units are produced
Depreciation, taxes, debt, mortgage payments
19
Break-Even Analysis
–
Total revenue line
900 –
800 – i d or
r Total cost line
Break-even point
cor
700 – Total cost = Total revenue fit
P ro
Cost in dollars
600 –
500 –
Variable cost
400 –
300 –
o ss or
200 – L ri d
r
co
100 – Fixed cost
| | | | | | | | | | | |
–
0 100 200 300 400 500 600 700 800 900 1000 1100
Figure S7.5 Volume (units per period)
20
Break-Even Analysis
BEPx = break- x = number of units
even point in units produced
BEP$ = break- TR = total revenue =
even point in dollars Px
P = price per unit F = fixed costs
(after all discounts) V = variable cost per
unit
TC = total costs = F +
Vx
Break-even point occurs when
TR = TC F
or BEPx =
P-V
Px = F + Vx
21
Break-Even Analysis
BEPx = break- x = number of units
even point in units produced
BEP$ = break- TR = total revenue =
even point in dollars Px
P = price per unit F = fixed costs
(after all discounts) V = variable cost per
unit
TC = total costs = F +
BEP$ = BEPx P Vx
F Profit = TR - TC
= P - VP = Px - (F + Vx)
F
= (P - V)/P = Px - F - Vx
F = (P - V)x - F
= 1 - V/P
22
Break-Even Example
F $10,000
BEP$ = =
1 - (V/P) 1 - [(1.50 + .75)/(4.00)]
23
Break-Even Example
F $10,000
BEP$ = =
1 - (V/P) 1 - [(1.50 + .75)/(4.00)]
$10,000
= = $22,857.14
.4375
F $10,000
BEPx = = = 5,714
P-V 4.00 - (1.50 + .75)
24
Break-Even Example
50,000 –
Revenue
40,000 –
Break-even
point Total
30,000 –
Dollars
costs
20,000 –
Fixed costs
10,000 –
| | | | | |
0– 2,000 4,000 6,000 8,000 10,000
Units
25
Break-Even Example
Multiproduct Case
F
BEP$ =
∑ 1-
Vi
Pi
x (Wi)
26
In-Class Problems from the
Lecture Guide Practice Problems
Problem 1:
The design capacity for engine repair in our company is 80
trucks/day. The effective capacity is 40 engines/day and the actual
output is 36 engines/day. Calculate the utilization and efficiency of the
operation. If the efficiency for next month is expected to be 82%, what
is the expected output?
27
In-Class Problems from the
Lecture Guide Practice Problems
Problem 5:
Jack’s Grocery is manufacturing a “store brand” item that has a
variable cost of $0.75 per unit and a selling price of $1.25 per unit.
Fixed costs are $12,000. Current volume is 50,000 units. The
Grocery can substantially improve the product quality by adding a
new piece of equipment at an additional fixed cost of $5,000. Variable
cost would increase to $1.00, but their volume should increase to
70,000 units due to the higher quality product. Should the company
buy the new equipment?
28
In-Class Problems from the
Lecture Guide Practice Problems
Problem 6:
What are the break-even points ($ and units) for the two processes
considered in Problem S7.5?
29
In-Class Problems from the
Lecture Guide Practice Problems
Problem 7:
Develop a break-even chart for Problem S7.5.
30