M organ Love

408 W Railroad St.

Pembroke, N C 28372
H : 704-491-6190
m bl014@bravem ail.u ncp .ed u
Su m m ary
A UN C-Pem broke Senior Social Work m ajor seeking a p osition in m y field of stu d y to fu rther
d evelop and u tilize m y skill set in a p rofessional environm ent.
Sk ills
Active listener Calm u nd er p ressu re
Strong com p u ter skills Proven team lead er
Reliable H ighly organized
Com p lex p roblem -solver Excellent com m u nication skills
Positive and cheerfu l Tru stw orthy
Exp erien ce
Janu ary 2019 UN CP Book store Pem broke , N C
to Cash ier
Cu rrent Review ed inventory levels d u ring shifts and p laced ord ers to rep lenish su pp lies.
Assisted team lead ers d u ring d ow ntim e by answ ering p hones, resp ond ing to gu est
inqu iries and p rovid ing inform ation regard ing the bookstore.
Delivered an excep tional level of service to each cu stom er by listening to concerns and
answ ering qu estions.
Maintained d etailed record s of w hat cu stom ers w anted and ord ered , help ing to
increase p rofits w hen those cu stom ers retu rned at later d ate.
Worked effectively w ith fellow team m em bers in fast-p aced and intense environm ents.
Febru ary 2018 D illon Ch ristian Presch ool an d Ch ild care Dillon, SC
to D aycare Provid er
Cu rrent Encou raged early literacy throu gh read -alou d tim e and alp habet gam es.
Created and im p lem ented a d evelop m entally ap p rop riate cu rricu lu m .
Planned and led gam es, read ing and activities for grou p s of child ren.
Led d evelop m entally ap p rop riate activities for child ren betw een the ages of tw o and
three year old s..
Im p lem ented p ositive d iscip line; follow ed p olicy of w arning, tim eou t, talk and p arent
check-in.
Read stories to the child ren and tau ght them p ainting, d raw ing and crafts.
Carefu lly m onitored child ren's p lay activities.
Com m u nicated w ith child ren's p arents and gu ard ians abou t d aily activities, behaviors
and p roblem s.
Maintained d aily record s of activities, behaviors, m eals and nap s.
Decem ber 2015 Con cord Wed d in g Cen ter Concord , N C
to Sales Associate
Ju ne 2016 Gu id ed cu stom ers in choosing item s w hich reflected p ersonal style and shap e.
Maintained visu ally ap p ealing and effective d isp lays for the entire store.
Retrieved alternate item s and sizes for cu stom er.
Contacted other store locations to locate item s to m eet cu stom er need s.
 Maintained know led ge of cu rrent p rom otions, exchange gu id elines, p aym ent p olicies
and secu rity p ractices.
Described m erchand ise and exp lained p rod u ct op eration to cu stom ers.
Placed sp ecial ord ers and called other stores to find d esired item s.
Janu ary 2015 Cici's Pizza Kannap olis, N C
to Cash ier
Au gu st 2016 Greeted gu est at the d oor.
Maintained consistent efficiency and p rofessionalism w hile m anaging high-volu m e
shifts.
Red u ced errors by reconciling cash d raw er before and after each shift.
Increased cu stom er satisfaction throu gh friend ly and p rofessional com m u nication.
Bu ilt and m aintained effective relationship s w ith p eers and u p p er m anagem ent.
Ed u cation an d Train in g
2019 Un iversity of N orth Carolin a at Pem b rok e Pembroke, N C
Social Work
Activities an d H on ors
Zeta Tau Alp ha, Fraternity
Initiated N ovem ber 2016 and am a cu rrent m em ber

Acad em ic Achievem ent Chair

FRED Chair
Social/Mixer Chair
Manage Stu d y hall and the girls hou rs
Receive an Acad em ic Im p rovem ent aw ard for bring u p the chap ters overall GPA w hile
having this p osition.
H osted m ixers and form als

Dean's List
2017

Chancellor's List
2018