Course Objective: 1. To gain knowledge and skills in the areas of “Robotic process automation” and its applicability in business process, trends and capabilities. 2. The student should be able to identify automation opportunity in different business functional processes and develop models of RPA operation and maintenances. Course Outcomes (Management): 1. Students will be able to demonstrate insightful knowledge and skills in areas of business processes for front & back offices, basics of AI & RPA, metrics for process improvement, process automation, RPA trends, AA RPA capabilities, roles in RPA projects and business benefits of RPA. 2. Students will be able to understand application of RPA in different industries like IT, healthcare, banking etc. and perform activities like translating business needs in to RPA program, RPA program management, RoI models, RPA project management perspectives for BOTs development & testing, RPA operations & maintenance and Change management. Course Content: Unit 1-Intoduction to Core Business Processes & process management: Topics covered in this unit will include: 1. Introduction to business process management (BPM), front & back office systems, use of IT on BPM, role of metrics in continuous quality improvement. 2. Artificial intelligence technology drivers, introduction to AA RPA, AA RPA product capabilities, RPA trends & business benefits. 3. AA RPA applications in different industries like banking, IT, healthcare. 4. Typical life cycle of AA RPA implementation in enterprises. 5. eLearning module on analyzing RPA business requirements. Internal Evaluation:
Component Class Assignment Class Test Cases
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References: Curriculum & Scheme of Examination ROBOTIC PROCESS AUTOMATION
Course Code : T 503 Credit Units : 01
Course Objective: 1. To gain knowledge and skills in the areas of “Robotic process automation” and its applicability in business process, trends and capabilities. 2. The student should be able to identify automation opportunity in different business functional processes and develop models of RPA operation and maintenances. Course Outcomes (Management):
1. Students will be able to demonstrate insightful knowledge and skills in areas of
business processes for front & back offices, basics of AI & RPA, metrics for process improvement, process automation, RPA trends, AA RPA capabilities, roles in RPA projects and business benefits of RPA. 2. Students will be able to understand application of RPA in different industries like IT, healthcare, banking etc. and perform activities like translating business needs in to RPA program, RPA program management, RoI models, RPA project management perspectives for BOTs development & testing, RPA operations & maintenance and Change management. Course Content: Unit 2-Intoduction to AA RPA business case & program management Topics covered in this topic will include: 1. Introduction to AA RPA business requirements discovery and feasibility analysis. 2. AA RPA business case, RoIe models and Program planning. 3. AA RPA project management. 4. AA BOT development, testing and maintenance project lifecycle activities. 5. Student project on AA RPA adoption case study and presentation/ demo. 6. AA RPA benefits management & change management.