Professional Documents
Culture Documents
ABSTRACT
Mobileinformationandcommunicationtechnologiesareincreasinglyusedinnursing.Inanew plasma-
supportedtreatmentforpatientswithchronicwoundsinoutpatientnursingsettings,the LiveCitycameraca
nbeusedasaninnovativemobilecommunicationtechnology.Itenablesrapid andhighqualityexchangeofi
nformationbetweenremotelylocateddoctorsandnursingstaff.This procedurepromisestodeliverpositiv
eoutcomesregardingthequalityofthetreatmentandpatient safetywhileavoidingadditionalhospitalisatio
nandsavingtimeandcosts.Thisisachievedbyrapidly confirmingdiagnosesandagreeingonajointtreatme
ntappropriateforthecurrentwoundstatus.Thus, complicationsinwoundhealingcanbepromptlyidentifie
dandcountermeasuresinitiatedthrough quickandeasyaccesstomedicalandnursingexpertise.
KEyWORdS
Chronic Wound, Cold Atmospheric Plasma, Communication Technologies, Delegation, LiveCity Camera,
Mobile
Health in Nursing, Wound Care
INTROdUCTION
Theuseofdigitalandelectronictechnologiesinmedicineisreferredtoase-health.E-
healthservices includetelemedicineandmobilehealth(m-
health),bothofwhicharebecomingincreasinglypopular amonghealthexperts.Telemedicineenablesmed
icalinformationtobeexchangedbetweentwosites usingelectronicinformationandcommunicationtechn
ology.Itisusedforprevention,diagnostics, treatmentandongoingcarewiththeaimofimprovingthehealth
statusofpatientsaswellasthe qualityoftreatmentincludingitsefficiency(Andelfinger,2016;Omboni,Cas
erini&Coronetti,2016; Marx&Deisz,2015;CentralAssociationofHealthInsuranceFunds,2013).Asarul
e,telemedicine isrestrictedtostationarydevices,unlikem-
health(Metelmann&Metelmann,2016).Theterm
DOI: 10.4018/IJRQEH.2017100106
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Volume 6 • Issue 4 • October-December 2017
Copyright©2017,IGIGlobal.CopyingordistributinginprintorelectronicformswithoutwrittenpermissionofIGIGlobalisprohibited.
m-
healthisthereforeusedifcommunicationbetweendoctorsandpatientstakesplaceusingmobile telecomm
unicationdevicesormultimediatechnologies(Omboni,Caserini,&Coronetti,2016).
In2009WHOcollecteddataontheimplementationofe-healthinitiativesinitsmemberstates.
Thedataindicatethatm-
healthwasorisbecomingestablishedinarangeofprogramsaroundthe world.Inparticular,projectssuchas
healthcallcentresandtoll-freeemergencyserviceshavebeen setup.InEuropeancountriesm-
healthinitiativesarealsobeingestablishedwithabout60%ofall Europeancountriesintroducingtoll-
freeemergencynumbers,about30%launchingmobiletreatment servicesandabout5%introducingdecisi
onsupportsystems(WHO,2009).
ParticularlyintheGermanhealthcaresystem,mobileinformationdevicesandtelemedicineare beco
mingmoreandmoreimportanttoovercomethechallengescreatedbythedemographicchange anditsconse
quences(includingtheincreasingageofthepopulationandtheassociatedmultimorbidity andincreasedne
edfornursingcare)(Breitschwerdt,Reinke,KleineSextro,&Thomas,2016). Telemedicineandmobileinf
ormationandcommunicationtechnology(m-
health)isalsoincreasingly usedintheareaofnursingcareinGermany.
BACKGROUNd
Todeterminetheextenttowhichtelemedicineandmobileinformationandcommunication technologies(
m-
health)havebecomeestablishedinnursingcare(particularlyinwoundcare),the (predominantlyGerman)l
iteraturewasfirstanalysed.Thisincludedareviewofrelevantprojectson theinternet.TheGermanTelemed
icinePortal,whichwasestablishedasaninitiativeoftheGerman FederalMinistryofHealthtoenableanatio
n-
widesearchforinformationaboutpreviousandongoing telemedicineprojects,wasincludedasanessential
sourceoftelemedicineandm-healthbasedprojects.
Itprovidedinformationaimedatusersaboutmorethan200differenttelemedicineprojects(Deutsches Tele
medizinportal,2016;GermanFederalMinistryofHealth,2016a).
Therearetelemedicineprojectsthatuseassistivetechnologiestoexpandthecareandsupport optionsfo
rthehomesettingwhilealsomeasuringandvisualisingthequalityofcareachieved.1In otherprojects,GPSte
chnologyisusedthatenablespeoplewithdementiatobelocatedatalltimes, helpingthepatientsthemselves,
theirrelativesandnursingstafftomanagedailylife.2Severalother telemedicineprojectsintheareaofnursin
gcarewerecarriedoutinGermanybetween2008and2013:
• ZIMNEMOTECLA(anetworkoftechnicalnursingassistantsystems);
•Mneme(developmentofatelemedicinecaremodelforpatientswithdementiainthedomesticsetting);
• RoBIn(Rosenheimnursingnetworkbyinternet)(DeutschesTelemedizinportal,2016).
ItisbecomingclearthattelemedicineinGermanyisusedincreasinglytoencourage interdisciplinarya
ndinterprofessionalcooperationbetweenmedicineandnursing.Particularlyin regionalareas(inregional
areasofGermany)withlowpopulationdensities,whereprovidingmedical careisonlypossibletoalimitedd
egree,telemedicineprojectsasanadjuncttomedicalcareare becomingmoreimportant.In2005thisledtoth
edevelopmentoftheAGnESconcept(localsystemic e-
healthinterventionsthataimtoprovidedoctorswithrelief).Speciallyqualifiedstaff(nursingstaff, medical
assistants)takeoverselectedmedicaltasksandaresupportedintheprocessbyvarious telemedicinesystem
s(e.g.monitoringofthepatientusingtelecaresystemsanddirecttelemedicine communicationbetweenthe
generalpractitionerandthenursingstaff)(VandenBerg,2009).
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Volume 6 • Issue 4 • October-December 2017
In2012theThuringianTelemedicineProjectstartedinGermany.Theaimoftheprojectisto expandre
motecollaborationbetweenvariousprofessionalgroupsingerontopsychiatryaswellasto transfercross-
facilityqueries,treatment-
relatedinformationanddiagnosticandtherapeuticprocesses quicklyandeasilybetweendoctors,specialis
tsandnursingstaff(InstitutfürBiomedizinischeTechnik undInformatik,2012).Anothersimilarprojectth
atwasalsostartedin2012istheDocConnectproject thataimstoimprovethecareofpatientsinagedcareandn
ursinghomesbyincreasingthespeedof informationtransferbetweendoctorsandthehomes(DeutschesTel
emedizinportal,2016).
InWesternAustraliaastudysurveyedmanagersanddoctorsabouttheirprioritiesfortelemedicine.
Managementplacedwoundcareatthetopoftheirlistofprioritiesandfordoctorsitwasinsecond position(Ba
haadiniK,YogesanK,WoottonR.;2009).Wewerenotabletofindasimilarsurveyfor Germanybutitisobvi
ousthattelemedicineandm-
healtharebecomingincreasinglyimportantin Germany,particularlyaspartofwoundcareprovidedbynurs
ingstaff.
Telemedicineandm-
healtharealsobecomingmoreimportantindermatology,particularlyas partofwoundcareprovidedbynur
singstaff.RelevantprojectscanbeseeninTable1.
WhatisremarkableisthatoutpatientwoundcareinGermanydoesnotincludeasystemthat enablesdire
ctcontactbetweenadoctorandnursingstaff.Thisrapidcommunicationwouldbe importantparticularlyint
heGermansystemforoutpatientwoundcarebecausetheresponsibilities betweendoctorsandnursingstaff
aresopreciselydelineated.OutpatientwoundcareinGermanyis structuredasfollows:
1. Doctorsareresponsibleformakingthediagnosisforwoundcare.Itisataskthatmustnotbe delegatedtoot
herprofessionalgroups(e.g.nursingstaff)becauseoftheparticularspecialist knowledgerequired.Int
hewoundcareprocess,doctorsarealsoresponsiblefortakingthemedical history,determiningtheindi
cation,examiningthepatient,includinganyinvasivediagnostic procedures,andinformingandadvisi
ngthepatient.Theydecidewhichtreatmenttoapplyand carryoutanyinvasivetreatmentsandsurgicalp
rocedures.Consultantsorgeneralpractitioners areresponsibleformakingthediagnosis;
2. Insuredpatientscanclaimhome-
basednursingcareaccordingtosection37oftheGerman SocialCodeVifthenursingcareisintendedtos
afeguardmedicaltreatment.Thatalsoincludes woundcaredelegatedbythedoctortonursingstaff.Sec
tion28oftheGermanSocialCode Vparagraph1legislatesthedelegationofmedicaltaskstonursingsta
ff(BMJV2016).In the‘Agreementonthedelegationofmedicalservicestonon-
medicalpersonnelinoutpatient contractedmedicalcareaccordingtosection28paragraph1page3ofth
eGermanSocial CodeV’datedOctober2013,‘woundcarefollowingconsultationwithadoctor’isdefi
nedas ataskthatcanbedelegated.Thedoctor,therefore,decidesifandtowhomongoingoutpatient
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International Journal of Reliable and Quality E-Healthcare
Volume 6 • Issue 4 • October-December 2017
Nursingstafftransmithigh-
Telekonsult qualityvideos withan(optional)oralreporttowound specialis
tswhosuggesttreatment.Thegeneral practitionerprescribesa Theaimwastominimiseexpensive personalhouse
ation Chro 01.10.2008to
ndifnecessary supplementsthetreatmentandthisiscarried ou callsbydoctorsthat wereoftenrequiredsimplytoa
nischeWun 30.06.2012
tbytheoutpatientnursingservice. ssess wounds.
de
Medicalpractitionersshouldhave thesimplestpos
DigiWund– sibleaccesstodigital wounddocumentation.Itsho
Digitale W Awoundphotographyapplicationwith importantimagepara uld provideinstructionsforwoundcareas wellass 01.03.2013to
unddokume metershasbeen developedfordigitalwounddocumentation. oftwareforwoundanalysis. 30.04.2014
ntation
Outpatientwoundcareisthusconsideredataskdelegatedbydoctorstonursingstaff.However, particul
arlyinoutpatientwoundcare,situationscanariseinwhichnursingstaffwouldliketoormust consultwithap
hysicianurgentlytohaveadiagnosisconfirmedortodiscussaparticulartreatment procedure.Whatisremar
kableisthattherearenosystemsinremotewoundcarethatenableimmediate contactbetweenadoctorandnu
rsingstaff.Particularlyinoutpatientwoundcare,situationscanarise inwhichnursingstaffneedtourgentlyc
onsultadoctortohaveadiagnosisconfirmedortodiscuss aparticulartreatment.
Thedoctorisusuallynotonsite,however.Mobileinformationandcommunicationtechnologies, spec
ificallytheLiveCitycamerasystem,enablesfastandhigh-
qualityexchangeofinformationbetween thedoctorandthenursingstaff.TheLiveCitycamerasystemisdes
cribedbelowusingtheexample ofplasma-
supportedwoundcareintheoutpatientnursingsettinginGermany.
AccordingtotheGermanProfessionalAssociationforMedicalTechnology,thereareabout2 millionpeopl
einGermanywhosufferfromchronicwounds(BundesverbandMedizintechnologie e.V.,2015).Thisnum
berwillcontinuetogrow.Thereasonforthisdevelopmentisthemeasurable increaseindiseasesthathavean
associatedriskofchronicwoundssuchasobesity,diabetesor arteriosclerosis.Chronicwoundsaretheresul
tofoneormoreunderlyingdiseases,andtheirtreatment istime-
consuming,costlyandrequiresconsiderablematerialandstaffresources(Augustin,Mayer &Wild,2016).
Ideally,patientswithchronicwoundsshouldbetreatedintheirhomes,because carebasedonthemodelofac
utecareisnotindicatedforchronicwounds.Theacutecaremodelis notcompatiblewitheitherthechronicnat
ureofthediseasenorwiththedailyneedsofthepatients (DeutschesNetzwerkfürQualitätsentwicklungind
erPflege,2015;Schmidt,2016).However, statisticsindicatethatinGermanyonlyminimalnumbersofpati
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entswithachronicwoundare treatedathome(0.4%ofpatientswithdiabeticfootsyndromeand1.7%ofpatie
ntswithalegulcer)
(MedizinischerDienstdesSpitzenverbandesBundderKrankenkassen,2012,citedfromDeutsches Netzw
erkfürQualitätsentwicklunginderPflege,2015).Theyarepredominantlytreatedinhospital
(Heyer,2016).Thereasonbehindthisisconsideredtobethelackofmulti-
professionaloutpatient teamsaswellasafailuretonegotiatecareinterfaces.Oneapproachtoprovidingopti
malcareand treatmentforpatientswithchronicwoundsathomeandtoavoidhospitalisationandreadmissio
nis plasma-
supportedoutpatientwoundcare,whichcouldbesupportedbyusingmobilecommunication andinformati
ontechnologies.
Coldatmosphericplasma(CAP)isanewcontactlessandpain-
freetreatmentoptionavailable fortreatingpathogen-
associated,superficialdermatoses,particularlychronicinfectedwounds. Poorcirculationandtropism,as
wellasreducedlocalimmuneresponseandregenerationpotential, encouragetheinfectionofchronicwoun
dswithpathogenicmicroorganisms(RKI,2014).Effective treatmentofwoundsinfectedwithbacteriahas
becomeachallengebecauseofrisingresistanceand alackofnovelantimicrobialsubstances.Severalstudie
shaveverifiedtheoutstandingantimicrobial potentialofthecoldphysicalplasma,regardlessofthespecies
ofmicroorganismandtheresistance pattern(Karrer&Arndt,2015).Aswellasitsantimicrobialproperties,
somestudieswereableto demonstrateapositiveeffectonthewoundhealingthankstoalocalincreaseintheb
loodcirculation andtissueregeneration(Tiede&Emmert,2016).Thatreducedthehealingtimeforchronic
wounds andimprovedthequalityoflifeofpatients.
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International Journal of Reliable and Quality E-Healthcare
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munication(Metelmann&Metelmann,2015).Video-to-
videocommunicationhasawiderange ofpossibleuses,forexample,inemergencyservicestocreatealinkb
etweenadoctorandparamedics; inthecityadministrationtoimproveconvenienceandaccessfor(particula
rlyolder)residentsand asavirtualclassroomtoenabledistanceeducation(EuropeanCommission,2012).T
heLiveCity camerasystemismadeupof:
• Avideocamerathatiswornovertherightearusingaheadband;
• Headphoneswithanintegratedmicrophone;
• AsmallPC(tomaketheinternetconnection)thatcanbecarriedinabackpackorbeltbag.
Thecamerasystemandtheconnectiontoremotelylocatedpersonsareoperatedusingasimple pushbut
tononthestrapofthebackpackorbeltbag(Metelmann&Metelmann,2016).
Todate,theLiveCitycamerahasbeentrialledinemergencyservicesinGermany(Metelmann
&Metelmann,2015).ThetrialoftheLiveCitycamerainthesimulationcentreoftheGreifswald University
MedicalCentreindicatedthatinemergenciesanm-health-
supportedlinkcanbecreated betweenparamedics(inthepatient’shome)andtheemergencydoctor(intheh
ospital)usingthe LiveCitycamera.Internet-
supportedcommunicationispossible(Metelmann&Metelmann,2016).
Thispotentialcouldinouropinionalsobeusedinoutpatientwoundcareprovidedbynursingstaff.
Theimplementationstillneedstobetrialed.Althoughoutpatientnursingandemergencyservicesare veryd
ifferentareasofapplicationandthetrainingofthespecialiststaffinvolveddiffers,bothareas aresimilarinth
athighlyspecialisedandcomplexmeasureshavetobecarriedoutinanunknown environment(e.g.apatient
’shome)andsometimessupportisrequired.Anothercommonfeature ofbothareasisthatcertaintaskshavet
obespecifiedbyresponsiblemedicalstaff,anddiscussions andexchangeofinformationareessentialinthis
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regard(Breitschwerdt,Reinke,KleineSextro,& Thomas,2016).Asinemergencyservices,theoperationo
fthecamera–aspartofplasma-
supported outpatientwoundcare–shouldbeplacedinthehandsofspecialistnursingstaffwhoaretrainedin
itsuse.Thathasseveraladvantagesincluding:
• (Predominantlyolder)patientsarenotfurtherstressedbytheoperationofthecamera
•
Thenursingstaffcancontinuouslymonitorandreviewtheequipment,whichassuresthequality o
ftheprocedure;
• Onedevicecanbeusedforseveralpatientswhichiscosteffective(Metelmann&Metelmann,2016).
Forpatients,usingm-healthinplasma-
supportedoutpatientwoundcareisalsoassociatedwith otheradvantagessuchas:
•
Animprovementinthediagnosisandtreatmentbypromptexchangeofinformationbetween prof
essionalswhichisassociatedwithfasterandimprovedhealingandwhichcanincreasethe qualityoflife
;
•
Areductioninhospitalisationsbecausemedicalandnursingexpertisecanbemorereadily accesse
d.Moreover,complicationscanbeavoidedoridentifiedsooner;
•
Avoiding(often)longandstrenuousjourneystogeneralpractitionersandspecialistsandthelong
waitingtimesthatareusuallynecessary.Particularlythosepatientswith(open)chronicwounds feelun
comfortableinclosedspaceswithstrangers,becausethewoundisfrequentlyaccompanied byodours.
Thatisdistressfulforpatients(Panfil,Uschok&Osterbrink,2009).
Whatmustalsobeconsideredisthattimely,high-
qualitytreatmentofchronicwoundsisalso ofinteresttothehealthcaresystemfromaneconomicperspectiv
e.InGermanwoundcentres, thefollowinghealthcarecostsforstatutoryhealthinsurancewereidentifiedusi
ngtheexampleof venouslegulcers:onaverage(n=218)themeantotalcostsperpatientandyearwereabout€
9570. Statutoryhealthinsuranceincurredcostsofabout€7630(Purwinsetal.,2010inBVMed,2015)and th
emajorityofthecostsresultedfromthetreatment,whichcanlastbetween6monthsandsixyears. Rapidandt
ailoredwoundmanagementcouldreducethetreatmenttime,however,andthuslower thecosts(BVMed,20
15,Heyer,2016).
LegallyandlawfullyinGermanyactionisnecessarythatsimplifiesandimprovesthecross-
sector useoftelemedicineandparticularlyofm-
health(inpatient,outpatient)andthusofintegratedcarein thehealthcaresystem.Thefirststepsaretheintrod
uctionofseveralactsinGermany(theStatutory HealthInsuranceModernisationAct,theActtoEnhanceCo
mpetitioninStatutoryHealthInsurance andthePanelPhysiciansAmendmentAct)andinparticularthefra
meworkagreementonthescope oftheprovisionofoutpatientservicesbytelemedicineasdefinedinsection
87,paragraph2a(8)of theGermanSocialCode(SGBV).Medical,nursingandrehabilitationservicescann
owbeprovided andinvoicedcentrallybyspecialisedfacilities(Klar,2011).Inaddition,the“ActonSafeDig
ital CommunicationandApplicationsintheHealthcareSystem”5inGermanyisintendedtofurther reinfor
cetelemedicineservices(BundesministeriumfürGesundheit,2016).Thesedevelopments couldalsohave
apositiveeffectontheintroductionofm-
healthsupportedoutpatientwoundcareand openupfunding.Itmustbementionedatthispointthat,accordin
gtotheframeworkagreementon thescopeofservicesprovidedbyoutpatienttelemedicine,telemedicinean
dalsomobileinformation andcommunicationtechnologiesmayonlybeimplementediftheappropriate,re
gularandpersonal doctor/patientcontactcontinuestobeavailable(GKV-Spitzenverband,2013).M-
healthsupported outpatientwoundcarecaninnowayreplacepersonalmedicalcontactbutcanminimiseit.F
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Volume 6 • Issue 4 • October-December 2017
inally,it mustalsobementionedthatanm-health-
supportedlinkbetweenspecialistnursingstaffandadoctor viatheLiveCitycamerashouldnotbeconsidere
dasmonitoringofthenursingstaffbutratherisa meanstoproviderapidsupportwhentreatingpatients.How
ever,itshouldbetakenintoaccountthat woundcareinGermanyisataskthatcanbedelegatedbymedicalprac
titionerstospecialistnursing staff.Theresponsibilityfordiagnosisandarrangementoftreatmentstillremai
nswiththedoctor. Thankstom-
health,adiagnosiscanbemadeconfidentlyandquicklyandtreatmentadjustedfrom aremotelocation.
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ENdNOTES
Anne Kirschner has a Master of Science in Nursing and Administration, University of Applied Sciences
Neubrandenburg; doctorate at the medical faculty, University Greifswald, Dr. rer. med.
Stefanie Kirschner has a Master of Science in Nursing and Administration, University of Applied Sciences
Neubrandenburg; doctorate at the medical faculty, University Greifswald, Dr. rer. med.; Bachelor of Arts in
vocational education studies in nursing and healthcare; University of Applied Sciences Neubrandenburg; Teacher,
Vocational Sector of Health and Nursing, Vocational Education Centre Müritz, Germany; Membership: National
Center for Plasma Medicine.
Christian Seebauer born 6th Decembre 1979 in Zeulenroda, Germany Degree • 2012 medical degree Education
• 1999-2006 medical school, Jena, Germany • 2011-2015 dental medical school, Greifswald, Germany Career •
2007-2010 resident for trauma surgery, CMSC Berlin, Germany • 2011 resident for maxillofacial surgery, Jena,
Germany • 2011 – to date resident for maxillofacial surgery, Greifswald, Germany Membership • National Center
for Plasma Medicine.
Bedriska Bethke is Professor ambulant care/nursing science, Department of Health, Nursing and Administration,
University of Applied Sciences Neubrandenburg; Membership: National Center for Plasma Medicine.
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