ADOLFO SUAREZ MADRID-BARAJAS AIRPORT

PRESENTATION/INTRODUCTION

Adolfo Suarez Madrid-Barajas Airport is one of the main airports in Spain. Its proximity to Madrid
makes it attractive for passengers looking for tourism and business trips. Its short distance with the
urban center, makes it a fundamental part of the tourism sector, which means comfort for the
traveler, saving time and money. Its physical structure and location make it the connector between
European and Latin American airlines, bringing these markets closer and becoming a bridge of
business, leisure and culture. Currently the airport is established as one of the most important
worldwide.

It is a modern airport, equipped with high technology that makes it one of the safest, most efficient
and fastest in terms of passenger and luggage transit, we must not forget its large commercial areas
and its different flight fields convert Madrid one of the capitals of world aviation. Madrid-Barajas has
a very important weight in the Madrid and Spanish economy, since it stimulates the entire regional
economy, facilitating the growth of companies and the increase of tourism.

SIZE AND LOCATION

Adolfo Suarez Madrid–Barajas Airport or commonly Madrid–Barajas Airport, is the main international
airport serving in Madrid, Spain. It is located in the northeast of Madrid, Barajas district, 12 kilometers
from the Puerta del Sol or Plaza Mayor de Madrid, Madrid's historic center. It has an area of 3,050
hectares, it is the second largest airport in Europe by physical size behind the Paris-Charles de Gaulle
airport. At national level, it is the first Spanish airport for passenger traffic, air cargo and number of
operations. Also, it occupies the fifth position in the classification of European airports according to
Eurostat Agency data, and it’s the fifteenth in the world for passenger traffic, according to the
statistics of the ACI (International Airport Council). In addition to having very good connections with
almost all Spanish airports, it is the European airport that has the most connections with Latin
America.

HISTORY

The airport name derives from the district of Barajas, which has its own metro station on the same
rail line serving until the airport. It was opened to air traffic on April 22, 1931, but commercial
operations did not begin until the end of 1933.

During the fifties (50s), half a million annual passengers passed through Barajas. In 1954 a new
terminal was built, which is known today as the T-2 Terminal. In 1965, Barajas was renamed Madrid-
Barajas Airport. In the seventies (70s), traffic doubled widely to pass four million passengers. In 1971
the construction of a new passenger terminal dedicated exclusively to international traffic begins,
now known as Terminal T-1.

In 1980, it began the construction of a deep remodeling of the National Terminal with a view to the
1982 World Soccer Championships. In 2000, to increase the capacity of the airport to 70 million
passengers per year, the construction of the third track and the new Control Tower was started.

This project finished on February 4, 2006 with a new terminal area, which includes the terminal T-4
and its satellite building, with more than 750,000 m² and capacity for 35 million passengers per year
and two tracks, it has a capacity for 120 flights per hour, which reinforces the importance of the
airport as a world hub. On March 24, 2014, the official name of the airport was changed to Adolfo
Suárez Madrid-Barajas in homage to the former president of the Government of Spain Adolfo Suárez,
who died a few days before.

GENERAL DATA

The airport has in its base of operations the airlines: Iberia (which is the dominant airline in the airport
since it moves almost half of the total passengers), Air Europa, Air Nostrum, Vueling Airlines, EasyJet,
Ryanair, Wamos Air, Swiftair and Gestair Cargo. The first three use the airport as a connection center
between flights or Hub.

It has four terminals, a satellite building and two “diques”, in addition to an Executive Terminal and
another terminal dedicated exclusively to cargo. Terminals T1, T2 and T3 have a total of six boarding
areas: A, B, C, D, E and F, which are connected to the terminals. The T4 terminal and its satellite, the
T4S, are linked by an underground automatic train.

TERMINALS

 T1 TERMINAL

International Terminal: It operates mainly with international destinations by the companies Air
Europa, Air France, Easyjet, Lufthansa and another thirty airlines.

South building: It is a building attached to the international terminal. Included entirely within T1.

 T2 TERMINAL

National Terminal: It is the oldest building in operation at the airport. It operates mainly with national
destinations and in Schengen territory.

 T3 TERMINAL

Terminal for domestic and regional destinations.

North Building: The T3 is a terminal integrated in the North building, but it is only a separate billing
area (without operations at present), since both the boarding and baggage reclaim halls are
integrated in the T2. The northern building was proposed as an extension of the national terminal, to
which it provides eleven check-in counters, five luggage pick-up tapes and 20 boarding gates.

 T4 TERMINAL

The main building of the T4 terminal has national and international flights in Schengen territory of
the companies that operate there. The T4S satellite building is reserved for all international flights
outside the Schengen area of companies using T4.

The Iberia Air Bridge is located in an exclusive area, at the bottom to the left of the second floor of
T4, which is accessed directly from the main entrance. This space is located on the left and is marked
in a differentiated way from the rest. In this area you can check-in at the counter or at self check-in
machines.
AWARDS AND HONOURS

The position reached by the Adolfo Suárez Madrid-Barajas airport in Europe and worldwide, the
quality of its facilities and services and the expansion projects carried out have earned during the last
years of great awards and international recognitions that approve his trajectory.

In 2008, the Adolfo Suárez Madrid-Barajas airport received from ACI Europa (International Airport
Council) the prize for the Best Airport in Europe, in recognition of its “successful expansion, as well as
its effort to offer passengers high levels of service quality while maintaining comparatively low rates”.
In 2007, the airport was recognized as one of the top ten in the world and the best in southern
Europe, according to the survey conducted by the Skytrax aerial research and observation agency.

It was awarded the awards: 2011 Global Airport, awarded by the British Institute of Transport
Management (ITM), in recognition of his "leading position among the world's airports", in addition to
being "an environmentally responsible airport", the 'Pilot Friendly' Prize, awarded by the Spanish
Airline Pilots Union, for the joint work between both institutions to “secure safe and reliable
infrastructure.” Also, in 2011, it received recognition as an Airport with the best architectural design
in the world, for the National Geographic Traveler magazine, as "perfect airport piece", and the fifth
best airport in the world, by Condé Nast Traveler magazine. In 2012, he received the Gold Fast Travel
Award (IATA) in "recognition of the measures taken to facilitate and expedite airport procedures for its
passengers and increase efficiency by reducing costs related to billing and boarding ". In 2014, the
airport received the Tribute Award to the Tourism Sector of the Madrid City Council and was awarded
as the International Airport of the year in the CAPA Award in the category of more than 25 million
passengers.

WHY IS IT SPECIAL?: ENVIRONMENTAL RESPONSIBILITY

Respect for and conservation of the environment is one of the priorities of Adolfo Suarez Madrid-
Barajas airport. It has implemented an Environmental Management System that identifies all aspects
that have a significant impact on the environment. The airport immersed in the commitment to the
environment and aware of the environmental impacts generated by its activity, it has decided
committing with the implementation of measures that guarantee better levels of environmental
quality and conservation of natural values:

 Minimizing the acoustic impact generated by air traffic is one of the main concerns of Barajas
airport. For this, it has a noise control system. This system allows to detect, measure and
associate the noise produced by the aircraft when flying over microphones installed in
strategic areas of their surroundings.
 An air quality monitoring network continuously and automatically examines polluting levels
from atmospheric emissions. This daily monitoring allows the control of the permitted
contamination thresholds.
 Measures have also been taken in the use of energy resources.
  The airport has differentiated channels for the treatment of water - wastewater, on the one
hand, and rainwater, on the other - in order to avoid any possible spillage of contaminants
and hazardous substances to the public channel in time.

CULTURE

Adolfo Suarez Madrid-Barajas airport has been, for many years, an important driver of cultural
activities that use the airport facilities themselves as a stage. In order to encourage the expansion of
culture, as well as to improve the quality of the service offered to the airport user, it has a permanent
area reserved for the exhibition of pictorial, sculptural, photography, etc. The purpose of these
exhibitions is exclusively cultural and informative, and is fundamentally supported by new artists and
authors who need to increase their projection. In no case is it commercial.

On the other hand, it has two different types of visits are fundamentally carried out: technical and
educational. Technical visits: Managed by the Department of Public Relations, Brand and Corporate
Responsibility, they are exclusively for adults. Its objective is to divulge the activity and operation of
the main facilities of the airport.

The technical visits are divided into corporate and training. Corporate visits are directly related to
customer care, public relations and benchmarking, and they include visits that are organized for
companies, institutions, airports and airlines. Within the training, visits to universities and other
training centers are included.

Educational visits: Managed by the Environment department, they are aimed at schools, institutes,
tourism schools and cultural centers. The visits, for children from 6 years old, include a tour of
Terminal T2, the environmental exhibition aircraft and some special facilities. The main objective is
that attendees discover the environmental policies that are carried out, and have the opportunity to
visit the airport and learn a little better about the activities that are part of the airport process.

GENERAL AIRPORT SERVICES

 Rooms to sleep or rest in the airport: Adolfo Suarez Madrid-Barajas Airport has an hourly
room service, elegant and modern, fully equipped to sleep or rest comfortably while waiting
for the departure time of your flight. This service is ideal for passengers in transit, passengers
who want to sleep the night before their flight at the airport, or passengers who arrive at the
airport well in advance of their flight departure.

The rooms are located in the public area of the T4 terminal, so the passenger can also access
them with luggage if they had not yet checked in. If the passenger is in transit on T4 or any
other terminal, they must pass through the Immigration and Customs controls to access the
public area of T4.

 Airport Parking: Barajas Airport has seven public parking areas: P1, P2 and P4, Express
parking, Long Stay parking and VIP Parking. The facilities have 17,000 parking spaces in the
airport grounds. In these places you can also park motorcycles and motorcycles.
 For short stays you can use the Express parking located in T1, T2 and T4, the latter is called
Preferred Parking. For long stays, Long Stay parking are recommended.

 VIP Rooms: The Airport has available to passengers waiting for their flight and to travelers in
transit several VIP lounges, spaces equipped to rest or work while waiting for their flight.

These have, among other facilities, toilets, rest area, catering service and personalized
information. Recently five of its rooms have been remodeled making them more functional
and cozy spaces.

Airport complementary services:

 Tourist information.
 Restaurants.
 Banks.
 Car rental.
 Currency exchange.
 ATMs.
 Lost luggage
 Gas stations.
 Kindergarten.
 Conference rooms.
 Medical service.
 Recreation area for children.
 Infant room.
 Room for minors traveling alone.
 Wi-Fi zones.

Bibliography: http://www.aena.es/es/aeropuerto-madrid-barajas/presentacion.html