Resume

Md Murad Alam
Contact No.: -+91-9970781636,+91-9525954067
E-mail: -mdmuradalam2@gmail.com
Present Address: -A-57 Saheen Bagh Okhala, Delhi, 110025, India

Professional Objective:

To reach a challenging position in the IT infrastructure services field where I can contribute the best of my skills
and efforts for the growth of the company as well as me to gain an experience from your organization.

Career Summary:

Having 4+ years of experience in IT infrastructure management, technical support & excellent customer handling
skills. Implementation of small IT Projects.

Professional Expertise:

1). From July. 2016 to Date

Designation : System Administrator
Company Name : IMSI India Pvt. Ltd.

Responsibilities:
 Manage and monitor all installed Systems and infrastructure.
 Support on Microsoft Windows Server 2003, 2008 and 2012,Provide L2 and L3 support to 250 users on
windows platform, Active directory, DNS, DHCP, WDS, LDAP, WSUS, DC, DLP, VDI, SLA and
Group Policy, installing new Servers, Manage and Maintain an Exchange E-Mail environment.
 Support on hardware, operating system, network connectivity, antivirus and Manage & troubleshoot
network related issue, Install, configure and maintain printers (network and local) of Xerox.
 Configure and troubleshoot email related issue of MS Outlook, Configuring related hardware.
 Monitor and test application performance for potential bottlenecks, identify possible solutions and work
with developers to implement those fixes configuring related hardware, software and network.
 Support and manage Hyper-V, MS SQL Server, Citrix, VMware, SAN, NAT, Data Centre network
troubleshooting Including IP fundamentals, Load balancing, Proxies and Firewalls.
 Manage & Troubleshoot Network, Routing, Switching related issues,VPN, VLAN.

2). From May. 2015 to June 2016.

Designation : Desktop Engineer
Company Name : EvisionTechnoservePvt. Ltd

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3). From Feb. 2013 to March 2013. (One Month Industrial Training)
 Project Title : PLC (Programmable Logic Controller)
 Company Name : CRISP (Centre for Research & Industrial Staff
Performance),Bhopal (M.P)
 Guide/Supervisor : Er. Sudhir Jain
4). From May. 2014 to June 2014. (One Month Academic Project)
Project Title : Embedded System
My Role : Team Leader
Supervisor : Prof.Ankita Sharma, Electronics Engineering, RGPV

Technical Skill:

 Support on Microsoft Windows Server 2003, 2008 (R2) and 2012 (R2), Active directory, DNS,
DHCP, WDS, WSUS, DC, SLA, Group Policy, DLP, Hyper-V, MS SQL Server, Citrix, VMware,
SAN, NAT, VDI, LDAP.
 Some Knowledge of Linux System, Storage Architecture Knowledge, IIS Website Configurations.
 Basic knowledge of Routing, Switching and Network Security: TCP/IP, VPN, VLAN, BGP, OSPF,
ISIS, EIGRP, BPDU, ICMP, Spanning Tree, STP, DR &BDR, MPLS, FabricPath, Firewall,
Forwarding Port, Routing bridge.
 Peripherals, services, directories, storage and Configuring related hardware, Backup and
Restoration of VMs, Manage and Maintain an Exchange e-mail environment.
 Knowledge in PLC (Programmable Logic Controller) and Embedded System.

Professional Qualification:

 B.E (Electronics and Communication Engineering) from Rajiv Gandhi ProudyogikiVishwavidyalaya

(RGPV), Bhopal (M.P), in 2015, with First Division.
 Intermediate in Science from Urdu College Gopalganj, Bihar, in 2010 with First Division.
 Matriculation from M.M. Urdu High School Gopalganj, Bihar, in 2008 with Second Division.
Strength:

 Ability to handle the situation, Ability to lead& a Good Team Member.

 Ability to get dissolved in the surroundings.
 Ability to work efficiently in a team or whether stand alone.
 Eagerness to explore and learn.
Personal Detail:

 Father’s Name : Md Sohrab Alam

 Date of Birth : 01st Feb. 1992
 Language Known : English, Arabic, Hindi& Urdu
 Marital Status : Unmarried
 Nationality : Indian
 Passport no. : N4275760
Declaration:

I do hereby declare that the above information is true to the best of my knowledge.

Date:
Place: Delhi Md Murad Alam
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