Professional Documents
Culture Documents
By:
16202241042
By:
16202241042
i
approval
ii
ACKNOWLEDGEMENT
The internship opportunity I had with IONs International Education was a great
chance for learning and professional development. I have had so many rich experiences
and opportunities, especially in marketing and education field that I personally believe
will forever shape and influence my professional life. My deepest gratitude for the
authority of IONs International Education for giving me the opportunity to do my
internship in their company.
This report has been prepared for the internship that has been done in IONs
International Education in order to study the practical aspect of the course and
implementation of the theory in the real field with the purpose of fulfilling the
requirements of the course of Practicum of Business English. I have successfully
completed the internship and compiled this report as the summary and the conclusion
that have drawn from the internship experience.
First of all, I would like to convey my sincere appreciation to the almighty Allah
for giving me the strength and ability to finish the task within the planned time. Then I
would like to express my sincere gratitude to my parents who always give me full
support on my activities. I would also like to express my sincere and immense gratitude
to my Business English lecturer, Mrs. Suciati, for her suggestion and guidance that
enabled me to successfully compete the internship program.
iii
This report is not perfect and may contain errors. Thus, I remain open to all
criticisms and suggestion which could present me with new sources of inspiration as I
develop in my ability to research and learn.
16202241042
iv
Table Of Content
Cover ............................................................................................................................. i
Approval ....................................................................................................................... ii
A. Background ......................................................................................................... 1
B. Objectives ............................................................................................................ 3
C. Significant ........................................................................................................... 3
A. History ................................................................................................................ 5
E. Location ............................................................................................................. 9
v
CHAPTER III : RESULT OF INTERNSHIP ....................................................... 10
A. Conclusion ........................................................................................................ 17
B. Suggestion ........................................................................................................ 17
REFERENCES ......................................................................................................... 19
APPENDICES .......................................................................................................... 20
vi
List Of Table
vii
List Of Figure
viii
List of Appendices
Documentation .......................................................................................................... 41
ix
CHAPTER I
INTRODUCTION
A. Background
Internship can give srudents a real insight into the world of work,
allowing them to build on the theory they learned at college and helping to
improve practical skills that will help strengthen their capability and make them
ready to work soon. Interenship also offer students the chance to test their skills
in real-life situation.
1
expanding into various countries. In order to improve business, of course
companies need qualified and reliable human resources for capital to compete
with other companies. In a modern world full of challenges and intense
competition, everyone who supports not only has a high level of education, but
also is required to have special skills. One example of special skills is able to
communicate with English. English is the most widely used language in the
world. Every day, millions of people use English at work or in social life. Many
people equip themselves with good English skills to support their success.
Along with the community's need for English language skills, various
institutions have emerged that provide English language course services.
Institutions for this course generally offer a variety of easy and effective ways
for someone to learn English. Interactive learning with native speaker teachers,
modern learning systems, online learning facilities, and other activities are
expected to attract the interest of the community to join the institution.
Along with the community's need for English language skills, many
specialized English language courses in Yogyakarta. To compete with other
course institutions, REAL Equivalent English has a marketing division to
introduce their products to the public. REAL also has an Education division to
control the quality of education provided to students so that they are guaranteed
good.
2
B. Objectives
The objectives of the internship are mention as follows:
a. Train students for discipline and responsibility in the world of work.
b. Improve student’s knowledge on practical issue related to their study
which only be attained from direct contact with working environment.
c. Give insight how the office and business processes in English in the field
of education.
d. To be submitted as a requirement of internship on Business English
subject.
C. Significant
1. For students
a. Get experience and knowledge of the application of theories that
have been studied in practice.
b. Get an overview of students for business activities that can be run
in the world of education, especially English.
c. Improve their working capability.
d. Get score/mark in English for Business which is very essential in
their study.
2. For English Education of Yogyakarta State University
a. Educated students who are skilled, honest, confident, and have good
English language skills.
b. As a tool to evaluate the suitability of the existing curriculum with
the development of the needs of the world of work.
3. For IONs International Education
a. The trainee can give evaluation, recommendation, and probably
innovation for the company that can be used in the future
b. The internship gave a mini module to help them improving their
communication in English.
3
c. The internship gives advantages in additional workers to help them
doing the job.
D. Scope of Work
The internship took place in IONs International Education and focused
on REAL Equivalent English. The internship was done from 8 th March until 5th
April 2019.Trainees in IONs International Education have a duty to help the
education division to manage certificate, English standardized test, teaching
learning activity, and media kit. Beside that, the trainees also have a duty to
help the marketing division to make advertisement content, monitor website
activity, and make content calendar.
4
CHAPTER II
OBJECT REVIEW
A. History
IONs International Education was established to provide course and
training services with the One Stop Learning Center concept in an Education
Mall building. At present IONs International Education has more than ten fields
of education to help develop the skills and intelligence of IONs students. In
addition, IONs operate with the support of complete modern facilities and use
an integrated management system. IONs International Education provides
international standard facilities with high technology.
IONs International has a total of 14 brands in it: Real, World Languages
Center, True Mandarin, IONs Culinary College, Neutron Priority, Detection, i-
Link, Modern Kawai, IONs Culinary Academy, Archimedes Academy, Inertia,
Archimedes Science Club, Luminos, and PLTC.
Each class in REAL contain from five to fifteen students, so that learning
5
can run effectively. REAL opens classes every middle and end of the month
and regularly holds TOEFL, GRE, IELTS and iBT TOEFL Test simulations on
a regular basis. In addition, REAL serves Placement Tests that must be carried
out before joining the program every working day starting from 08:00 am to 7
pm.
6
Applying the most effective international teaching methods by
combining communicative approaches, analytical and critical
mindsets is supported by the best international learning material
and the latest technological facilities.
Prioritizing highly experienced and dedicated teachers in
guiding students to become students who are able to compete
internationally.
Creating a comfortable English-speaking environment as a
means of developing language skills especially the ability to
communicate in real-life contexts.
C. Organizational Structure
Here the organizational of REAL Equivalent English.
CEO of
REAL
HRD
Manager
7
D. Jobs and Function
IONs International Education as the center of various types of
international standard courses with the most complete and up-to-date facilities
and is supported by professional instructors as well as exclusive and best
employee services. REAL is an English language education institution that
uses technology and international standard facilities to ensure that the student
learning process is always creative, innovative and modern.
The job description of every position are:
1. CEO of REAL
The CEO of REAL is responsible for all kinds of affairs that are
under the name REAL Equivalent English IONs International
Education. He has to be coordinated all of the divisions in that
works all works can be done well.
2. HRD Manager
HRD Manager does all the activity related to personnel for
helping employees develop their personal and organizational
skills, knowledge and abilities.
3. Branch Managers/Branch Heads
Branch Managers of REAL is fully responsible for all kinds of
affairs that are under the REAL Equivalent name according to
the place where they are placed. They are responsible to the CEO
of REAL
4. Marketing Division
This division fully responsible for promoting the business and
missions of IONs International Education. The marketing
division's job is to reach out to prospects, customers, investors
and/or community and create an overarching image of
representing International IONs.
8
E. Location
IONs International Education is located on Jl. C. Simanjuntak No.50,
Terban, Kec. Gondokusuman, Kota Yogyakarta, Daerah Istimewa
Yogyakarta.
9
CHAPTER III
THE RESULT OF INTERNSHIP
A. Internship Activities
The job training has been carried out in the IONs International
Education started from March 8th 2019 until April 5th 2019. It is under the IONs
International Education and be responsible to it. I was placed in the REAL
Education Division and Marketing Division. The work time was every
Thursday to Saturday starting at 10 am – 6 pm on Thursday and Friday, and 10
am – 5 pm on Saturday. Actually, the work time arranged flexible based on the
class in university.
Table 3.1 Internship Activities
10
Trying IELTS
Simulation
Learning the job
description of Education
division
3. Monday, 11 15.00- Introduced in the
March 2019 20.00 education division
(5 hours) Arranging teachers’
media kits
Correcting IELTS
Simulation results
Categorizing and
sorting Final Test and Progress
Test results
11
Correcting IELTS
Simulation (listening and
reading)
12
Joining the Fun
Activity Class
13
Learning about content
pillar
Learning how to use
Iconosquare and Hootsuite
(Automatic-Instagram-upload
applications )
In overall English Business activities the intern has done was not in
spoken language. The practical area gave us more opportunities to know about
managing an English course/non-formal education. The use of spoken language
was less than written language. However, the theories that have learned in the
campus are still be a guidance in implementing the internship program. So, for
example, instead of telephoning, letter, and responding client’s question.
B. Activities Explanation
In the first day of internship, the trainee was did briefing and training
product with another new staffs in order to know about ION s International
Education, IONs brands and programs. We are guided by Mrs. Anastasia Frida
as HRD Manager of IONs International Education. The training product is
important for every new staff because all staffs in IONs should know all about
IONs brands and programs. Ody and I was introduced to various products and
tenants from IONs. After that, we got a little tour around IONs to see activities
in each division such as Front Office division, Person in Charge division,
14
Marketing division, Education division, Library division, Hygiene division, and
Security division.
We were placed in the REAL Education Division from March 9 to
March 22, then placed in the Marketing division from March 28 to April 5. In
REAL Education Division Ody and I was guided by Mrs. Apri. We got a lot of
experiences there. We got knowledge about some types of standardized test that
apply internationally. In education division, we also interact with teachers who
are native speakers. We got a very warm welcome from them. In the first
meeting with the teachers, one of the native teacher, Mr. Coterill asks us to help
him collect the media kit for kids. Ody and I taught to correct IELTS Simulation
Test and TOEFL PBT Simulation Test. We also got chance in assisting TOEFL
PBT Test event organized by the collaboration of IONs International Education
and UGM.
Start from 28th March, we were placed in the Marketing division. In the
Marketing Division, we got a lot of knowledge which related with business,
where most activities in the Marketing Division use English. Ody and I guided
by Mr. Dimas, Mr. Tauhid and Ms. Phulia Negara. We were taught about how
to make a good and right marketing plan, using a variety of activities, such as
the use of advertising, both in print and social media.
In Marketing Division, our focus was in Digital Marketing department
which is responsible for telemarketing work. We learned a lot of new things
here, especially the importance of social media marketing strategies. A social
media strategy is a summary of everything planned to do achieve on social
media. It guides the actions and tells about our success or failure. Every post,
reply, like and comment should serve a purpose.
We were also taught about copywriting by Mrs. Phulia Negara.
Copywriting can be defined as the art of writing that is used to obtain the
readers. Before make copywriting, we need to brainstorm content, so we learn
about content pillars first. A content pillar is a substantive and informative piece
15
of content on a specific topic or theme that can be broken into many derivative
sections, pieces, and materials. We also learn about social media content
calendar. A content calendar will help us to post our content consistently across
platforms that are planned and scheduled in advance. In the end of our
internship, we were taugh about the Iconosquare and Hootsuite application.
These two application are used to upload content banks that we have prepared
to upload at a certain time.
C. Problem Analysis
During the internship, I did not face any significant problems in IONs
International Education. The staffs were very warm welcome, the environment
was comfortable, and the instruction from the supervisor always clear. The
materials from my lecturer can be applied in my internship period such as
telephoning, offering help, asking for help, and many others.
16
CHAPTER IV
CLOSING
A. Conclusion
An internship, for the sake of the practicum class of English Business,
is very important to expand student’s opportunities in the future. ION s
International Education is chosen as an appropriate place to have an
internship program. An internship program which is held for about a month
has already given lots of knowledge and experiences. Besides broadening
student’s knowledge and ability in English business, especially English
business communication; in this place the student also practice their soft
skill and directly contact with working environment.
Moreover, by taking the internship program, the intern’s
communication skills, creativity and problem solving, in terms of business
and language itself, are more improved. Later on, the intern can manage
herself to be ready to get involved in the work area.
B. Suggestion
From observation and experiences during the internship, there are some
suggestions which are:
1. For IONs International Education
a. The improvement of building’s facility, especially parking
area.
b. Add more sign about room and direction in the building.
c. The effectiveness of employees time work.
2. For Yogyakarta State University
a. The business concentration lecturers, especially, have a wide
enough relations or recommendations of places for the
17
internships which are relevant to the requirements given by
the concentration itself.
b. Check on the students who are in the internship program. Not
have to be directly, but it is enough by contacting the
supervisor via social media.
18
REFERENCES
19
APPENDICES
20
Internship Proposal
21
PROPOSAL MAGANG PRACTICUM OF BUSINESS ENGLISH
Diajukan Kepada
IONs INTERNATIONAL EDUCATION
Oleh
Rizky Allivia Larasati Haibar /16202241042
Odyssey Mirza Gulam Mahendra/16202241057
22
23
PROPOSAL MAGANG PRACTICUM OF BUSINESS ENGLISH
Diajukan Kepada
IONs INTERNATIONAL EDUCATION
I. LATAR BELAKANG
Perguruan tinggi merupakan salah satu lembaga yang
bertanggungjawab dalam mempersiapkan generasi penerus bangsa untuk ikut
serta dalam membangun mayarakat Indonesia. Dalam hal ini, mahasiswa
sebagai generasi penerus dibekali dengan teori dan pengetahuan yang
disesuaikan dengan minat dan bakatnya sehingga kedepannya dapat
berkontribusi untuk Negara sesuai dengan bidangnya. Ilmu pengetahuan yang
didapat mahasiswa di bangku kuliah dapat dipresentasikan 40% teori dan 60%
praktikum. Adapun bobot 60% praktikum adalah alokasi waktu magang
sebanyak 100 jam. Oleh karena itu perguruan tinggi juga menyediakan
kesempatan bagi mahasiswa untuk belajar di lapangan melalui kerja magang /
internship. Dalam program ini, mahasiswa ditempatkan di sebuah lembaga
pemerintah atau perusahaan untuk menerapkan apa yang telah didapatkan di
dalam kampus dan menggali pengetahuan baru dari tempat job training
tersebut.
24
II. TUJUAN KERJA PRAKTEK/ JOB TRAINING
25
IV. DATA DIRI PELAKSANA
1. Nama : Odyssey Mirza Gulam Mahendra
NIM : 16202241057
Konsentrasi : Business English
Program studi : Pendidikan Bahasa Inggris
Fakultas : Fakultas Bahasa dan Seni
Universitas : Universitas Negeri Yogyakarta
Tempat, tanggal lahir : Wonogiri, 28 Oktober 1998
Jenis Kelamin : Laki - laki
Alamat asal : Bakalan Kulon, Sidoharjo, Wonogiri
No HP : 082291592751
Email : odymrz@gmail.com
2. Nama : Rizky Allivia Larasati Haibar
NIM : 16202241042
Konsentrasi : Business English
Program studi : Pendidikan Bahasa Inggris
Fakultas : Fakultas Bahasa dan Seni
Universitas : Universitas Negeri Yogyakarta
Tempat, tanggal lahir : Bantul, 27 Agustus 1997
Jenis Kelamin : Perempuan
Alamat asal : Sudimoro, Timbulharjo, Sewon, Bantul
No HP : 081804268063
Email : ralhaibar@gmail.com
26
ini. Pengenalan ini termasuk dalam asal mula berdirinya, tujuan
berdirinya, bergeraknya di bidang apa saja, dan seperti apa saja sistem
kerja yang di terapkan di IONs International Education. Pengenalan
melalui proses - proses yang berkaitan korespondensi bisnis dan
administration serta information service juga penting untuk dilakukan
mengingat teori yang didapat mahasiswa ketika berada di kelas.
Topik pembahasan kerja praktek akan disesuaikan dengan
persetujuan dari kesepakatan IONs International Education, dalam
kesempatan ini diajukan topik tentang praktek magang di bidang
information service dan administrasi perkantoran.
2. Tugas Khusus
Dalam kegiatan kerja praktek ini mahasiswa diharapkan untuk
menambah pengetahuan mahasiswa yang disesuaikan dengan
kebutuhan IONs International Education.
27
VII. AKOMODASI DAN PERLENGKAPAN PRAKTEK/ JOB
TRAINING
Mengenai ketentuan akomodasi, tunjangan mahasiswa, serta
kebutuhan mahasiswa selama kerja praktek selanjutnya diatur sesuai
kebijakan dari pihak IONs International Education.
VIII. PENUTUP
Dengan diberikannya kesempatan kepada mahasiswa dalam
pelaksanaan program kerja praktek diharapkan untuk mendekatkan dan
mengenalkan mahasiswa dengan lingkungan kerja sesungguhnya. Dengan
demikian, kerja sama antara lembaga perguruan tinggi dengan perusahaan
semakin erat dan dapat membuka hubungan kerjasama yang lebih luas
kedepanya dlam bidang ketenagakerjaan dan pengembangan teknologi
serta bisnis. Kesempatan praktek kerja atau magang yang diberikan kepada
kami akan dimanfaatkan sebaik-baiknya dalam rangka pengembangan diri
untuk menjadi manusia yang berkualitas dan handal dalam menghadapi
persaingan global ini.
Hasil dari kerja praktek ini akan sangat bermanfaat bagi mahasiswa
dalam rangka pengembangan diri untuk menjadi manusia yang berkualitas
dan siap menghadapi persaingan global. Keberhasilan praktek kerja ini
sangat membutuhkan dukungan dari berbagai pihak, terutama dari pihak
IONs International Education. Sehingga kami menyerahkan segala
kebijakan kepada pihak IONs International Education. Kami berharap
semoga rencana kerja praktek ini dapat berjalan sesuai harapan. Atas
perhatian dan kerjasamanya diucapkan terimakasih.
28
APPLICATION
LETTER
29
30
INTERNSHIP
APPROVAL LETTER
31
32
INTERNSHIP
ATTENDANCE LIST
33
34
LOG BOOK
35
36
37
38
INTERNSHIP
ASSESSMENT
39
40
DOCUMENTATION
41
A. IONs Building and Facilitation
Computer Laboratory
Library
42
Discussion Space
Classes
43
Progress Report
Certificate
44
B. Internship Activity
IONs Anniversary
Building Tour
45
Managing Certificate and Report
46
Categorizing Media Kit
47
Interact with Native Teachers
48
TOEFL Test Collaboration with UGM
TOEFL Certificate
49
C. Others
50
Brochures
51