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http://nursing-theory.org/nursing-theorists/Joyce-Travelbee.php
Suffering ranges from a feeling of unease to extreme torture, and varies in intensity, duration,
and depth. The role of nursing in Travelbee’s theory is to help the patient find meaning in the
experience of suffering, as well as help the patient maintain hope.
Hope is defined as a faith that can and will bring change that will bring something better with it.
It has six characteristics:
1. It is strongly associated with dependence on other people.
2. It is oriented with the future.
3. It is linked to elections from several alternatives or escape routes out of its situation.
4. The desire to possess any object or condition, to complete a task or have an experience.
5. Confidence that others will be there for one when you need them.
6. The hoping person is in possession of courage to be able to acknowledge its shortcomings
and fears and go forward toward its goal.
Travelbee believed nursing should be accomplished through human relationships that begin with
the original encounter, progress through the stages of emerging identities, and lead to the
development of empathy and sympathy. The nurse-patient relationship is essential to successful
patient care, and this relationship is established by an interaction process.
Building the patient-nurse relationship takes place in five phases: the original encounter, the
visibility of personal or emerging identities, empathy, sympathy, and the establishment of mutual
understanding and a rapport.
In this theory, health is both subjective and objective. Subjective health is an individually-
defined state of well being in accordance with self-appraisal of the physical-emotional-spiritual
status. Objective health, on the other hand, is the absence of any discernible disease, disability, or
defect as measured by physical examination, lab tests, and assessment by a spiritual director or
psychological counselor.
This theory has greatly influenced hospice nursing in that hospice nurses focus on the
relationships with their patients to improve quality of life.
Journal List
J Adv Pract Oncol
PMC5866131
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5866131/
PMCID: PMC5866131
PMID: 29588870
Finding meaning in suffering could be one of life’s greatest quests. It is a universal question,
yet we all attribute its meaning personally. Joyce Travelbee, a nurse theorist of historical
significance, set about to provide the basis for such discovery. In her grand theory, the
Human-to-Human Relationship, Travelbee (1971) writes: "Every human being suffers
because he is a human being, and suffering is an intrinsic aspect of the human condition" (p
61).
To explicate the philosophic and theoretic assumptions of Travelbee’s model, and therefore
ascertain its usefulness as a foundation for research, it is imperative to critically appraise this
theory. An in-depth critique of the Human-to-Human Relationship Model allows an objective
and nonjudgmental exploration as well as provides judgments related to the theory’s
applicability (Fawcett, 2005). Through phases of her theory, including rapport, empathy, and
sympathy, one establishes ways to garner the meaning of suffering (Travelbee, 1963).
As a career professional in an oncology setting, a better understanding of Travelbee’s theory
should provide the advanced practice nurse (APN) an impetus and the scientific
underpinnings to further nursing theory, nursing research, and evidence-based practice. This
content could easily apply to all advanced practitioners as well.
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Conclusion
Travelbee’s grand theory of Human-to-Human Relationships provides nurses with a
foundation necessary to connect therapeutically with other human beings. The assumptions
involve humans, who are nurses, relating to humans who are suffering, are in distress, or
have the potential to suffer. Travelbee stated (as cited in Reed, 1992): "Experiencing meaning
in illness, in particular, has long been identified as an important clinical phenomenon" (p
354). Because of the nurse’s knowledge and experience, he or she develops a rapport with ill
humans. Nurses perceive and understand the uniqueness of every ill human being and
therefore facilitate their finding meaning in suffering (Travelbee, 2013). The AP has an
opportunity to promote human-to-human connections. This should facilitate the attribution of
meaning or at least a better understanding of humans’symptom burden and illness.
“A nurse does not only seek to alleviate physical pain or render physical care – she ministers to the whole person.
The existence of suffering, whether physical, mental or spiritual is the proper concern of the nurse.”
Introduction
As nurses, we have the responsibility towards our patients. This responsibility does not only focus on the physical
defects, difficulties or illness they experience but as well as their total being whether it may be emotionally,
psychologically and spiritually. In being able to provide quality health care to our patients, we must be able to have
a good interaction and working relationship with them. We must be able to gain their trust, respect and establish
rapport as well. As care providers, we must be able to assess the person as a whole not just by mainly focusing in
each problem that they verbalize, share or complain.
The theory of Joyce Travelbee indeed has a very great contribution not only to those who are in the Psychiatric
Nursing field but in the whole nursing practice. Not only should we be able to assist them towards wellness but also
to be able to find meaning in the situation or experiences they had been through whether it may be good or bad.
This theory does not only focus on the patient but as well as with the nurse practitioner, both having a unique
personality.
Joyce Travelbee, born in 1926, was a psychiatric nurse, educator and writer. In 1956, she completed her Bachelor of
Science degree in Nursing Education at Louisiana State University and her Master of Science Degree in Nursing from
Yale University in 1959. She started a doctoral program in Florida in 1973. Unfortunately, she was not able to finish
the program because she died later that year. She passed away at the prime age of 47 after a brief sickness.
In 1952, Travelbee started to be an instructor focusing in Psychiatric Nursing at Depaul Hospital Affiliate School,
New Orleans, while working on her baccalaureate degree. Besides that, she also taught Psychiatric Nursing at
Charity Hospital School of Nursing in Louisiana State University, New York University and University of Mississippi.
In 1970, she was named Project Director at Hotel Dieu School of Nursing in New Orleans. Travelbee was the
director of Graduate Education at Louisiana State University School of Nursing until her death.
In 1963, Travelbee started to publish various articles in nursing journals. Her first book entitled Interpersonal
Aspects of Nursing was published in 1966 and 1971. In 1969, she had her second book published entitled:
Intervention in Psychiatrics Nursing: Process in One-to-One Relationship.
Travelbee’s formulation of her theory was greatly influenced by her experiences in nursing education and practice
in Catholic charity institutions. She concluded that the nursing care rendered to patients in these institutions lacked
compassion. She thought that nursing care needed a “humanistic revolution”- a return to focus on the caring
functions towards the ill person.
Travelbee’s mentor, Ida Jean Orlando, is one of her influences in her theory. Orlando’s model has similarities to the
model that Travelbee proposes. The similarities between the two models are shown in Travelbee’s statement: “the
nurse and patient interrelate with each other and by her description of the purpose of Nursing.” She stated that the
purpose of nursing is to “assist an individual, family or community to prevent or cope with the experience of illness
or suffering, and if necessary, to find meaning in these experiences.”
In her human-to-human relationship model, the nurse and the patient undergoes the following series of
interactional phases:
1. Original Encounter
This is described as the first impression by the nurse of the sick person and vice-versa. The nurse and patient see
each other in stereotyped or traditional roles.
2. Emerging Identities
This phase is described by the nurse and patient perceiving each other as unique individuals. At this time, the link
of relationship begins to form.
3. Empathy
Travelbee proposed that two qualities that enhance the empathy process are similarities of experience and the
desire to understand another person. This phase is described as the ability to share in the person’s experience. The
result of the emphatic process is the ability to expect the behavior of the individual whom he or she empathized.
4. Sympathy
Sympathy happens when the nurse wants to lessen the cause of the patient’s suffering. It goes beyond empathy.
“When one sympathizes, one is involved but not incapacitated by the involvement.” The nurse should use a
disciplined intellectual approach together with therapeutic use of self to make helpful nursing actions.
5. Rapport
Rapport is described as nursing interventions that lessens the patient’s suffering. The nurse and the sick person are
relating as human being to human being. The sick person shows trust and confidence in the nurse. “A nurse is able
to establish rapport because she possesses the necessary knowledge and skills required to assist ill persons, and
because she is able to perceive, respond to, and appreciate the uniqueness of the ill human being.”
Note that the above stated interactional phases are in consecutive order and developmentally achieved by the
nurse and the patient as their relationship with one another goes deeper and more therapeutic.
1. Establishing, maintaining and terminating a one-to-one relationship are activities which fall within the province
of nursing practice.
The goals in nursing differ distinctly from those in other health disciplines. Members of various health disciplines
share the major overall goal of relationship therapy, namely, to assist the ill person toward social recovery.
However, the specific methodology used to accomplish these goals varies. It needs to be emphasized that the one-
to-one relationship lies within the province of nursing and that the nurse does not require the permission of the
psychiatrist to practice nursing any more than the psychiatrist needs the permission of the nurse to practice
psychiatry. This is not only to deny the importance of professional collaboration, it stresses that only nurses are
prepared to decide the purposes, roles, activities and functions of nurses.
Members of other health professions are qualified neither by education nor experience to direct nursing activities.
This point is emphasized because the “handmaiden-to-the-physician” viewpoint still guides some nurses in the
practice of their professional activities. Nurses have many independent functions but only one dependent function,
namely, the execution of legal medical orders. Aside fro this one dependent function, a physician cannot “order”
nursing care any more than a nurse can “order” medical care. Only professional nurses can, and should, decide and
guide the destiny of nursing.
2. A relationship is established only when each participant perceives athe other as a unique human being.
Strictly speaking, a nurse and a patient cannot establish a relationship. It is only when the roles of nurse and
patient are transcended, and each perceives the other as a unique human being, that relationship is possible.
3. Only qualified psychiatric nurses are prepared to supervise nurses in the practice of psychiatric nursing.
The nurse who begins interacting with a psychiatric patient for the purpose of establishing a one-to-one
relationship should have at her disposal a qualified psychiatric nurse supervisor. By supervisor we mean an
individual who holds at least a master’s degree in the field of psychiatric-mental health nursing, she may be a
clinical specialist in psychiatric nursing or a prepared psychiatrics nurse faculty member. The supervisor is a
resource person with whom the nurse shares data relevant to the one-to-one relationship. The supervisor guides
the nurse in clarifying data regarding the relationship and holds regularly scheduled conferences with the
practitioner.
4. The major learning experience provided in the psychiatric nursing course in to provide students with the
opportunity to establish, maintain and terminate one-to-one relationships.
It is believed that group work skills should be taught on the graduate level. Psychiatric nursing is upper-division
nursing course, The concepts used to explain psychiatric nursing intervention are ambiguous and abstract. Time is
required for students to understand and apply these concepts meaningfully in a nurse-patient situation. It is
recommended that the psychiatric nursing course, on an undergraduate level, extend over a semester. The maturity
level of students is also important in determining the extent to which they will be able to establish relatedness with
mentally-ill individuals. It is recommended that psychiatric nursing be the last clinical nursing course offered in the
program of study. (Behavioral concepts of course should be taught in all clinical nursing courses, not just in
psychiatric nursing.)
Students enrolled in a baccalaureate program should, prior to the psychiatric nursing course, possess a basic
understanding of major concepts from the natural, physical, biological, medical, behavioral, and nursing sciences.
Content related to psychiatric nursing is taught concurrently with field experience. Students, through the group
reconstruction process, are taught to apply theory to practice.
5. Nurses need to know how to use library facilities and how to search the literature for needed information.
It may seem somewhat simplistic and self-evident to state that nurses need to know how to use library facilities
and how to search the literature for needed information and data. It cannot be assumed, however, that nurses or
faculty members know how to use library resources to find reference materials.
6. The knowledge, understanding and abilities needed to plan, structure, give and evaluate care during the one-to-
one relationship are necessary prerequisites for developing competency in group work.
Some nurses object to learning skills required to establish a one-to-one relationship on the basis that most nurses
in psychiatric settings are required to work with large group of patients, not with individuals. They maintain it is
more “realistic” for psychiatric nurses to be prepared to work with groups of patients. However, it is believed that
group work is best taught on the graduate, not the graduate, level. It is further believed that the abilities developed
in learning to establish, maintain and terminate the one-to-one relationship can be readily transferred and applied
to group work. It is more difficult to transfer the knowledge and abilities needed for group work to the one-to-one
relationship.
1. The nurse helps the ill person cope with present problems.
The nurse is concerned with “here-and-now” problems as perceived and defined by the ill person. She is not
concerned with uncovering unconscious content or with tracking present problems back through the patient’s
earliest formative years. This is not to deny that such information is useful (or interesting)-it does imply that the
nurse’s primary aim is to help the patient conceptualize his present problem. Knowledge of the ill person’s past
history as obtained from the chart, resource people and others is helpful insofar as what is learned guides the
nurse in structuring nursing intervention; however, the nurse does not probe or request this information from the
patient. If the patient reveals it, the nurse uses it’s knowledge to help her understand his present problem. It is well
to remember that there may be a discrepancy between problems as perceived and defined by the patient and the
patient’s problem as perceived and defined by nurses, psychiatrists and etc.
As stated previously, one of the goals in the interactive process is to assist the ill person to identify or conceptualize
problems as he perceives them. This is the primary focus of inquiry throughout the series of interactions. Problems
identified by patients will and do change as relationship progresses.
3. The nurse assists the ill person to perceive his participation in an experience.
The nurse strives to assist the patient to see himself as an active participant in life and it’s events. The practitioner
strives to assist the patient to gain (or regain) a sense of immediacy- of aliveness- and an appreciation of the
uniqueness of his individuality. As the relationship progresses, it becomes easier for the patient to acknowledge
that he is an active participant in life experiences and that what he thinks, feels, and does elicits a response from
others. The patient begins to realize that he affects the behavior of those about him. The patient also learns that
the individuals he encounters will react toward him on the basis of his behavior toward them. This knowledge is
gained slowly and over a period of time as the patient begins to develop an appreciation of the cause-and-effect in
behavior.
4. The nurse assists the ill person to face emerging problems realistically.
Problems, as initially conceptualized by the patient, frequently undergo a change. The initial presentation by the
patient of a somewhat “superficial” problem gradually changes, and deeper problems begin to emerge as the
relationship progresses and the patient is able to perceive his participation in life experiences.
Many ill individuals resort to stereotyped means of solving problems. The nurse assists the ill person to consider
alternative means of solving problems in living. It may not occur to an ill person that choices are possible in relation
to his particular problem or, if choices do exist, he cannot picture himself acting any differently than he has is the
past. The ill person’s ability to envisage alternatives is a legitimate subject of inquiry.
6. The nurse assists the ill person to test new patterns of behavior.
Another general goal in interacting with ill persons is to assist them to test new patterns of behavior. A patient who
has difficulty conversing with others is helped by talking with the nurse. The nurse then assists the patient to
interact with another patient in the unit. A patient who has difficulty in approaching authority figures is helped by
the nurse to approach the psychiatrist. Nurse and patient together develop the plan and the patient tests the new
pattern of behavior. The extent to which the plan is successful is discussed during the nurse-patient interaction. The
aim of testing new behavioral skills to help the patient to gain confidence in himself as a person who can plan, test,
envisage alternatives and face the outcome of the testing. As the result of gaining this ability the patient gains a
deeper appreciation of himself as an active participant in life experiences.
Mentally ill individuals generally have difficulty in sharing their thoughts and feelings with others. A general goal in
the nurse-patient relationship is to assist the patient to communicate logically and clearly with others and to
become aware of what he communicates.
Mentally ill individuals generally have difficulty in socializing with others. The term socialize means more than the
ability to talk with others. An individual who has the ability to socialize derives pleasure and enjoyment from
interacting with others and is attentive to the needs of others. Socialization is a reciprocal process.
The nurse assists mentally ill individuals to find meaning in their suffering and distress. “Meaning is the reason
given to particular life experiences by the individual undergoing the experience.” The term “meaning” is used in a
restricted sense and refers only to those meanings which enable the ill individual not only to submit to illness, but
to use it as an enabling life experience.
Metaparadigm in Nursing
1. Person
Person is defined as a human being. Both the nurse and patient are human beings. A human being is a unique,
irreplaceable individual who is in the continuous process of becoming, evolving and changing.
2. Health
Travelbee stated that health is measured by subjective and objective health. “ A person’s subjective health status is
an individually defined state of well-being in accord with self0appraisal of physical-emotional-spiritual status.”
Objective health is “an absence of discernible disease, disability, or defect as measured by physical examination,
laboratory tests, assessment by a spiritual director or psychological counselor.”
3. Environment
Environment was not clearly defined in Travelbee;s theory. She defined human conditions and life experiences
encountered by all men as sufferings, hope, pain and illness. These conditions are associated to the environment.
4. Nursing
As defined by Travelbee, Nursing is “an interpersonal process whereby the professional nurse practitioner assists an
individual, family or community to prevent or cope with the experience of illness and suffering and, if necessary, to
find meaning in these experiences.”
She explained that nursing is an interpersonal process because it is an experience that occurs between the nurse
and an individual or group of individuals.
1. Nursing Practice
The hospice is one good example in which Travelbee’s theory is applied. The hospice nurse attempts to build
rapport or a working relationship with the patient, as well as with his significant others. She stated that
understanding illness and suffering enables the patient not only to accept the sickness, but also to use it as self-
actualizing life experience.
A sick person’s insight of worthlessness in his or her sickness leads to non-acceptance of his condition and the great
possibility to lose hope.
A hospice nurse believes that the dying person must find meaning in his or her death before he or she can ever
begin to accept the actuality of death, just as his or her loved one must find meaning in death before they can
complete the grieving process.
2. Nursing Education
Travelbee’s concepts served as better assistance for nurses who help individuals understand the meaning of illness
and suffering. Travelbee’s second book, Intervention in Psychiatric Nursing: Process in the One-to-One Relationship,
has been used in different nursing programs. According to Travelbee’s model, courses in philosophy and religion
would also be helpful in preparing nursing students to fulfill the purpose of nursing sufficiently.
3. Nursing Research
Numerous researches in research studies have cited some aspects of the one-to-one relationship projected by
Travelbee. One study by O’Connor, Wicker and Germino, which is nearly related to some of Travelbee’s ideas,
discovers how individuals who were recently diagnosed with cancer described their personal search for meaning.
The results of this study make known that the search for meaning seems to be both a spiritual and psychosocial
process. The researchers acknowledged nursing interventions that would support this process. No other theory of
Travelbee that would create further development is available.