SFU Human Resources Management Certificate

Human Resources Management Certificate

Courses

Six required courses

You may complete these human resources courses in the order of your choice, although
some require a prerequisite:

 Organizational Behaviour MGMT115

 Human Resources Management MGMT310
 Strategic Human Resources Planning MGMT315
 Workplace Training and Development MGMT316
 Performance Management MGMT325
 Labour and Employment Relations MGMT326

Please note that Human Resources Management is a prerequisite for most courses in the
certificate program. The exceptions are:
Organizational Behaviour, which has no prerequisites, and
Workplace Training and Development, which has either Organizational
Behaviour or Human Resources Management as a prerequisite.

Register for individual human resources courses

You may take courses without applying to the certificate program, although some
prerequisites apply. You do not need to apply or submit an application fee.
The course registration deadline is typically two weeks before the course start date, but
classes fill quickly, so register early. Please note that courses you take as a non-certificate
student will not automatically apply to the certificate.
Check course descriptions for class schedules, prerequisites and current fees.

MGMT115
Organizational Behaviour
Study the interaction between individuals and groups in organizations; how to predict and
understand events; the influence of values, attitudes, personality, and emotion on
individual behaviour; and the implications of specific behaviours on the organization.
 Topics include communication and motivation, team dynamics, leadership, the role of
politics and power, conflict and negotiation, organizational culture, and change
management.

This course is available at the following time(s) and location(s):

Filter by campus:
OnlineSurreyVancouver All

Showing 1–4 of 6

Seats
Campus Session(s) Starting Instructor(s) Cost available

Online - Monday, Jan 20, 2020 Leila $649.00 22 Register

Rahemtulla
Schedule details

Surrey 12 Tuesday, Jan 21, 2020 Sarbjit Hovey $649.00 26 Register

Schedule details

Vancouver 12 Wednesday, Jan 22, Anthony Okuchi $649.00 25 Register

2020

Schedule details

Online - Monday, Apr 20, 2020 Leila $649.00 30 Register

Rahemtulla
Schedule details

+ Show all dates

Schedule clarification: Online courses begin on the first date listed and end six days after
the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

 Better predict and understand events that occur within an organization

 Challenge and refine personal "theories of reality”
 Have a more positive and dramatic effect on an organization
 Demonstrate an understanding of the effects of organizational culture and change
 Assess problems in the context of people in business, and present summaries of symptoms,
probable causes, and recommendations
 Explain the foundations of employee motivation
 How will I learn?
You may take this course in the classroom or online. Classes may consist of a combination
of lectures, discussions, workshops, case studies, examinations, projects, papers,
assignments and/or group presentations.
Whether you're studying in class or online, prepare to spend six to ten hours per week on
coursework. You can expect reading and other assignments on a weekly basis.
Online students: You do not have to be online at specific times, other than for
examinations, but you will need to be online regularly. You should plan to access the course
at least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

 Assignments (individual and group)

 Examinations
 Participation/Attendance

If you're taking an online course:

 Assignments (individual and group)

 Participation in online discussions
 Weekly quizzes and exercises
 Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials, which you may purchase from
the SFU Bookstore. We recommend you purchase your textbooks as soon as you've
registered. The quantities are limited at the bookstore.
If you're taking a classroom course:

McShane, S.L., Steen, S.L., & Tasa, K. Canadian Organizational Behaviour (10th ed.). McGraw-
Hill Ryerson Limited (2018). ISBN: 9781260193787.
If you're taking an online course:

McShane, S.L., Steen, S.L., & Tasa, K. Canadian Organizational Behaviour (10th ed.). McGraw-
Hill Ryerson Limited (2018). ISBN: 9781260193787.

You will access other course materials using SFU's online course management
system, Canvas. You will receive course details and Canvas access instructions on the first
day of the course. You can check if your browser is compatible with Canvas here.
 New to online learning? See Online Programs and Courses for helpful videos and additional
information.

Professional development credits

This course may meet the requirements for the following designation(s):

 Qualified Administrative Assistant (QAA)

 Certified in Management (CIM)
 Certified Payroll Manager Program - Certified Payroll Manager Certification (CPM)
 General Business Studies Program (GSP) Fellow of the Credit Union Institute of Canada (FCUIC)
 Management Studies Program (MSP) Associate of the Credit Union Institute of Canada (ACUIC)
 Associate of the Institute of Canadian Bankers (AICB)
 Supply Chain Management Professional
 Chartered Professional in Human Resources (CPHR)

MGMT310
Human Resources Management
Successful organizations know that effective human resource management is key to a
competitive advantage. Learn the theory of human resource management and how to
implement it to achieve organizational objectives. Topics include human resource
strategies, legislation, job analysis, occupational health and safety, recruiting methods,
orientation and training, performance evaluation methods, job evaluation techniques,
employee benefit programs, and labour relations.

This course is available at the following time(s) and location(s):

Filter by campus:
OnlineSurreyVancouver All

Showing 1–4 of 6

Seats
Campus Session(s) Starting Instructor(s) Cost available

Online - Monday, Jan 20, 2020 Zena Merali $649.00 18 Register

Schedule details

Surrey 12 Wednesday, Jan 22, Debra Finlayson $649.00 24 Register

2020
 Seats
Campus Session(s) Starting Instructor(s) Cost available

Schedule details

Vancouver 12 Thursday, Jan 23, 2020 Debra Finlayson $649.00 22 Register

Schedule details

Online - Monday, Apr 20, 2020 Debra Finlayson $649.00 29 Register

Schedule details

+ Show all dates

Schedule clarification: Online courses begin on the first date listed and end six days after
the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

 Demonstrate an understanding of where the responsibility for employment-related law lies in

Canada
 Explain the key functions of an HRIS and its strategic importance
 Explain the human resources planning process, including the actions available to organizations if
faced with a staff deficit or surplus
 Incorporate job analysis into your human resources management
 Apply various recruiting and selection methods
 Explain the training process and its relevance to building organizational capacity
 Improve your employee retention and relations strategies
 Explain the strategic value and importance of performance management
 Explain the five steps in the labour relations process

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination
of lectures, discussions, workshops, case studies, examinations, projects, papers,
assignments and/or group presentations.
Whether you're studying in class or online, prepare to spend six to ten hours per week on
coursework. You can expect reading and other assignments on a weekly basis.
Online students: You do not have to be online at specific times, other than for
examinations, but you will need to be online regularly. You should plan to access the course
at least once every few days to keep up with your work and group assignments.
 How will I be evaluated?
If you're taking a classroom course:

 Assignments (individual and group)

 Examinations
 Participation/Attendance

If you're taking an online course:

 Assignments (individual and group)

 Participation in online discussions
 Weekly quizzes and exercises
 Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials, which you may purchase from
the SFU Bookstore. We recommend you purchase your textbooks as soon as you've
registered. The quantities are limited at the bookstore.
If you’re taking a classroom course:
(AC/EBOOK) Human Resources Management in Canada w/Revel
ISBN:9780134882758
Author: CEI / DESSLER
Edition:14TH
Year:2019
If you’re taking an online course:
(AC/EBOOK) Human Resources Management in Canada w/Revel
ISBN:9780134882758
Author: CEI / DESSLER
Edition:14TH
Year:2019
You will access other course materials using SFU's online course management
system, Canvas. You will receive course details and Canvas access instructions on the first
day of the course. You can check if your browser is compatible with Canvas here.
New to online learning? See Online Programs and Courses for helpful videos and additional
information.

Professional development credits

This course may meet the requirements for the following designation(s):
 Qualified Administrative Assistant (QAA)
 Certified in Management (CIM)
 General Business Studies Program (GSP) Fellow of the Credit Union Institute of Canada (FCUIC)
 RIMS Fellow (RF)
 Chartered Professional in Human Resources (CPHR)

MGMT315
Strategic Human Resources Planning
This course explores the link between organizational and human resources strategies, and
provides the skills and tools you need for effective HR planning. Areas of focus include
standard metrics of HR planning, relevant IT solutions, demand forecasting techniques, job-
and competency-based approaches to aligning future needs with strategic objectives,
management succession plans, success measurement, and the risks and limitations of
outsourcing.

Prerequisite(s):
 Human Resources Management MGMT310

This course is available at the following time(s) and location(s):

Seats
Campus Session(s) Starting Instructor(s) Cost available

Vancouver 12 Tuesday, Jan 21, 2020 Michelle Young $649.00 25 Register

Schedule details

Surrey 12 Thursday, Jan 23, 2020 Sarbjit Hovey $649.00 26 Register

Schedule details

Online - Monday, Feb 03, 2020 David $649.00 24 Register

Berrington
Schedule details

Online - Monday, May 04, 2020 David $649.00 29 Register

Berrington
Schedule details

Schedule clarification: Online courses begin on the first date listed and end six days after
the last date listed. The interim dates/times are not your actual online class times.
 What will I learn?
After completing this course, you should be able to do the following:

 Discuss approaches to linking organizational strategy and HR, including the characteristics of an
effective HR strategy and the barriers to becoming a strategic partner
 Employ criteria to select the job analysis methods best suited to a particular organization
 Explain current metrics used in strategic HR planning and how to leverage different IT solutions
(HRIS)
 Compare and contrast various demand forecasting techniques, as well as job- and competency-
based approaches to aligning needs with strategic objectives
 Recognize the challenges in measuring the success of a management succession plan
 Describe downsizing strategies that can enhance organizational performance
 Discuss how a merger affects HR planning and related HR functions
 Discuss the risks and limitations of outsourcing

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination
of lectures, discussions, workshops, case studies, examinations, projects, papers,
assignments and/or group presentations.
Whether you're studying in class or online, prepare to spend six to ten hours per week on
coursework. You can expect reading and other assignments on a weekly basis.
Online students: You do not have to be online at specific times, other than for
examinations, but you will need to be online regularly. You should plan to access Canvas at
least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

 Assignments (individual and group)

 Examinations
 Participation/Attendance

If you're taking an online course:

 Assignments (individual and group)

 Participation in online discussions
 Weekly quizzes and exercises
 Examinations
 Textbooks and learning materials
Course fees do not include textbooks or other materials, which you may purchase from
the SFU Bookstore. We recommend you purchase your textbooks as soon as you've
registered. The quantities are limited at the bookstore.
If you're taking a classroom course:
The textbook for this course is Strategic Human Resources Planning by Belcourt, M. &
Podolsky, M. (2019, 7th ed., ISBN 9780176798086). An ebook is available.
If you're taking an online course:
The textbook for this course is Strategic Human Resources Planning by Belcourt, M. &
Podolsky, M. (2019, 7th ed., ISBN 9780176798086). An ebook is available.
Ebook option: You will need to order the ebook directly from the publisher, Nelson. Enter
the course text ISBN (see above) into the search bar. When the book title appears in the
dropdown window, click the name to select it. You can choose from several purchase
options, depending on the length of time you'll need to access the ebook.
You will access other course materials using SFU's online course management
system, Canvas. You will receive course details and Canvas access instructions on the first
day of the course. You can check if your browser is compatible with Canvas here.
New to online learning? See Online Programs and Courses for helpful videos and additional
information.

Professional development credits

This course may meet the requirements for the following designation(s):

 Chartered Professional in Human Resources (CPHR)

MGMT316
Workplace Training and Development
Talent development is an increasingly critical HR function that requires practical
knowledge and technical skill. Learn how to perform a training needs analysis, measure
and address the gap between expected and actual performance, and design evaluation
criteria to calculate return on investment. You’ll gain invaluable experience by delivering a
training course.
 Prerequisite(s):
 Organizational Behaviour MGMT115
 Human Resources Management MGMT310

You will need to take only one of the above prerequisites.

This course is available at the following time(s) and location(s):

Seats
Campus Session(s) Starting Instructor(s) Cost available

Online - Monday, Jan 20, 2020 Leila Rahemtulla $649.00 16 Register

Schedule details

Surrey 12 Tuesday, Jan 21, 2020 Debra Finlayson $649.00 27 Register

Schedule details

Online - Monday, Apr 20, 2020 Leila Rahemtulla $649.00 29 Register

Schedule details

Schedule clarification: Online courses begin on the first date listed and end six days after
the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

 Describe the strategic role of training and development within an organization

 Perform an organizational training needs analysis
 Explain what learning styles are and how they impact training design
 Evaluate the effectiveness of a training program in delivering a return on investment
 Demonstrate a variety of experiential training techniques
 Design and deliver a short training session
 Describe the range of training methods available to engage learners

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination
of lectures, discussions, workshops, case studies, examinations, projects, papers,
assignments and/or group presentations.
 Whether you're studying in class or online, prepare to spend six to ten hours per week on
coursework. You can expect reading and other assignments on a weekly basis.
Online students: You do not have to be online at specific times, other than for
examinations, but you will need to be online regularly. You should plan to access Canvas at
least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

 Assignments (individual and group)

 Examinations
 Participation/Attendance

If you're taking an online course:

 Assignments (individual and group)

 Participation in online discussions
 Weekly quizzes and exercises
 Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials, which you may purchase from
the SFU Bookstore. We recommend you purchase your textbooks as soon as you've
registered. The quantities are limited at the bookstore.
If you're taking a classroom course:
The textbook for this course is: Managing Performance Through Training and
Development (8th ed.) by Saks, A. & Haccoun, R. (2019) ISBN 9780176798079.
If you're taking an online course:
The textbook for this course is: Managing Performance Through Training and
Development (8th ed.) by Saks, A. & Haccoun, R. (2019) ISBN 9780176798079.
You will access other course materials using SFU's online course management
system, Canvas. You will receive course details and Canvas access instructions on the first
day of the course. You can check if your browser is compatible with Canvas here.
New to online learning? See Online Programs and Courses for helpful videos and additional
information.

Professional development credits

This course may meet the requirements for the following designation(s):
 Chartered Professional in Human Resources (CPHR)

MGMT325
Performance Management
Performance management is the continuous process of measuring and developing
individual and team performance, and aligning performance with organizational goals.
Learn how to create and implement a performance management system that helps
employees perform at their best. You’ll get hands-on practice at coaching for performance.

Prerequisite(s):
 Human Resources Management MGMT310

This course is available at the following time(s) and location(s):

Seats
Campus Session(s) Starting Instructor(s) Cost available

Vancouver 12 Thursday, Jan 23, 2020 Maureen Ewing $649.00 22 Register

Schedule details

Online - Monday, Feb 03, 2020 David $649.00 24 Register

Berrington
Schedule details

Online - Monday, May 04, 2020 David $649.00 29 Register

Berrington
Schedule details

Schedule clarification: Online courses begin on the first date listed and end six days after
the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

 Describe the role of performance management in creating organizational effectiveness

 Distinguish performance management from performance appraisal
 Describe the concept of a reward system and its relationship to a performance management system
 Derive employee performance standards from organizational process improvement initiatives
 Describe how to design compensation strategies that link organizational rewards with employee
performance
 Assess performance using a competency framework
 Practise measuring and providing feedback on performance
 Create performance improvement plans
 Demonstrate effective coaching to encourage performance improvement

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination
of lectures, discussions, workshops, case studies, examinations, projects, papers,
assignments and/or group presentations.
Whether you're studying in class or online, prepare to spend six to ten hours per week on
coursework. You can expect reading and other assignments on a weekly basis.
Online students: You do not have to be online at specific times, other than for
examinations, but you will need to be online regularly. You should plan to access Canvas at
least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

 Assignments (individual and group)

 Examinations
 Participation/Attendance

If you're taking an online course:

 Assignments (individual and group)

 Participation in online discussions
 Weekly quizzes and exercises
 Examinations

Textbooks and learning materials

Course fees do not include textbooks or other materials, which you may purchase from
the SFU Bookstore. We recommend you purchase your textbooks as soon as you've
registered. The quantities are limited at the bookstore.
If you're taking a classroom course:
The textbook for the course is Performance Management by Aguinis (2013, 3rd ed.,
ISBN:9780132556385). An ebook is available.
If you're taking an online course:
The textbook for the course is Performance Management by Aguinis (2013, 3rd ed.,
ISBN:9780132556385). An ebook is available.
 You will access other course materials using SFU's online course management
system, Canvas. You will receive course details and Canvas access instructions on the first
day of the course. You can check if your browser is compatible with Canvas here.
New to online learning? See Online Programs and Courses for helpful videos and additional
information.

Professional development credits

This course may meet the requirements for the following designation(s):

 Chartered Professional in Human Resources (CPHR)

MGMT326
Labour and Employment Relations
In a unionized environment, conflicts between employees and managers are addressed
through negotiation, discussion, and interpretation of the collective agreement. This course
introduces the fundamentals of the union-management relationship with an emphasis on
the legal and practical framework in BC. Core topics include employment and labour
legislation, the certification process, collective bargaining, interpretation of the collective
agreement, and dispute resolution.

Prerequisite(s):
 Human Resources Management MGMT310

This course is available at the following time(s) and location(s):

Seats
Campus Session(s) Starting Instructor(s) Cost available

Vancouver 12 Tuesday, Jan 21, 2020 - $649.00 29 Register

Schedule details

Online - Monday, Feb 03, 2020 Sasha $649.00 21 Register

Ramnarine
Schedule details

Vancouver 12 Tuesday, Apr 21, 2020 Ryan Anderson $649.00 30 Register

Schedule details
 Seats
Campus Session(s) Starting Instructor(s) Cost available

Online - Monday, May 04, 2020 Sasha $649.00 29 Register

Ramnarine
Schedule details

Schedule clarification: Online courses begin on the first date listed and end six days after
the last date listed. The interim dates/times are not your actual online class times.

What will I learn?

After completing this course, you should be able to do the following:

 Describe the individual employment contract and relevant employment legislation in Canada
 Describe the factors that contribute to unionization in the workplace
 Describe the structure and functions of the labour movement
 Describe the various provisions of the BC Labour Relations Code and how it governs industrial
relations in BC
 Compare management strategies toward unions and union strategies toward management
 Explain the causes and consequences of strike activity
 Describe the third-party assistance that is available to unions and management in completing
contract negotiations and administering a collective agreement

How will I learn?

You may take this course in the classroom or online. Classes may consist of a combination
of lectures, discussions, workshops, case studies, examinations, projects, papers,
assignments and/or group presentations.
Whether you're studying in class or online, prepare to spend six to ten hours per week on
coursework. You can expect reading and other assignments on a weekly basis.
Online students: You do not have to be online at specific times, other than for
examinations, but you will need to be online regularly. You should plan to access Canvas at
least once every few days to keep up with your work and group assignments.

How will I be evaluated?

If you're taking a classroom course:

 Assignments (individual and group)

 Examinations
 Participation/Attendance

If you're taking an online course:

 Assignments (individual and group)
 Participation in online discussions
 Weekly quizzes and exercises
 Examinations

Textbooks and learning materials

If you're taking a classroom course:
Your course materials will be provided in class.
If you're taking an online course:
You will access other course materials using SFU's online course management
system, Canvas. You will receive course details and Canvas access instructions on the first
day of the course. You can check if your browser is compatible with Canvas here.
New to online learning? See Online Programs and Courses for helpful videos and additional
information.

Professional development credits

This course may meet the requirements for the following designation(s):

 Chartered Professional in Human Resources (CPHR)