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Consumer education: educational considerations

and perspectives
Jette Benn
The Danish University of Education, Emdrupvej 101, DK 2400 Copenhagen NV, Denmark

and the meaning of this for identity, learning and teach-


Abstract
ing.1 The project has been funded partly by the Danish
This paper examines questions concerning consumer Ministry of Commerce; it is one of eight within the main
education in relation to consumption and household man- theme: young people and consumption. The main
agement. It is based partly on literature studies and partly research questions in this project were:
on a current pilot study, also on studies carried out in the
classroom and developmental work in schools and on ∑ What do children and adolescents understand
teacher training courses. The pilot study on consumer edu- by consumption and how do they perform as
cation is being carried out in Denmark and is funded by consumers?
the Danish Ministry of Business Affairs. Another part of the ∑ What questions does this raise for consumer educa-
study concerns a qualitative investigation of pupils’ under- tion concerning aims, content and competencies?
standings of consumption and its meaning in their lives, but ∑ How can the perspective of the household be kept
this is not reported here. The key research questions relate in focus?
to the way in which the young consumer is educated, both
formally and informally, and what the possibilities and The relationship between the household, household
perspectives are for consumer education. Introductory production and consumption is interesting for people
research is discussed, followed by a presentation and involved in this field. Furthermore, it is essential to
discussion of key issues for consumer education, such as understand the meaning of consumption for the
household management, consumption, home economics younger generation as well as for the private household,
and education. Finally, three examples are described and and not just concentrate on the heavily researched
discussed which demonstrate how the advocated principles public or commercial view. A definition of the aims of
of consumer education and empowerment can be put into consumer research from this angle can be seen at the
practice. These examples are based on developmental work web-page for the Institute for Marketing, South-Danish
carried out in lower secondary schools and teacher training University: ‘As far as the subject matter of consumer
courses. research is concerned, emphasis should be placed on
casting light on those different aspects of consumer
Keywords Consumer education, consumer behaviour, con- behaviour which are manifested at individual, market
sumption, household management. and societal level.’2
Until now most research has been aimed primarily
at gaining an understanding of how consumers act and
Introduction
react for the benefit of producers or society. Recently
This article begins with some introductory comments children and young people have been put on the
concerning consumption and consumer education research agenda in Denmark and the Nordic countries
which were part of a research project: consumer educa- in their roles as consumers. Examples of this research
tion in school, home and society, a survey of children were presented at a seminar in Copenhagen in June
and adolescents’ establishment of a consumer culture 2001 under the title ‘Children’s Socialization as
Consumers and their Perception of Advertising’.3,4 In
addition, two seminars have taken place which dealt
Correspondence with the same issue, but from different angles – both
Jette Benn, Department of Curriculum Research, The Danish University
of Education, Emdrupvej 101, DK 2400 Copenhagen NV, Denmark. were initiated by the Danish Consumer Board. The
E-mail: Benn@dpu.dk sociological and psychological aspects of consumption

© 2002 Blackwell Science Ltd International Journal of Consumer Studies, 26, 3, September 2002, pp169–177 | 169
Perspectives on consumer education • J. Benn

have been researched too, mainly by psychologists, society we are part of today has a major impact on our
anthropologists and sociologists. These works deal both lives as individuals, families and households.16 Despite
with the meaning of consumption as part of culture the emphasis nowadays being on the consumer and her
and as part of an individual’s aesthetic expression and consumption behaviour, it can be postulated that we are
existential understanding.5–9 The current study was also, to a certain degree, producers. We are not just
inspired both by these studies and by studies within passive consumers but, as we consume we act, react and
consumer education as seen from a home economics’ interact. How, why and when we carry out these actions
viewpoint.10–12 depends on who we are, our needs and attitudes towards
consumption and action and our skills or abilities to
‘produce’. As Orvar Lofgren points out, there is a need
Theoretical background: housekeeping,
‘for seeing consumption as cultural production and con-
consumption and home economics
sumers as actors rather than objects.’17
‘Housekeeping means: to use what you have in order to
get what you want’ Consumer – consumption/production
According to tradition, this sentiment was expressed
‘In the old days a ladle (a long handled spoon for
around 100 years ago by the famous Danish home econ-
cooking) was a ladle and it was made of wood’18
omist Magdalene Lauridsen, founder of one of the first
home economics schools for girls and a home econom- The Danish consumer researcher Karen Gredal meant
ics’ teacher training college. This described what good by this statement that in the old days the consumer
housekeeping was, and perhaps is, all about and what knew all there was to know about the product. The
should be taught. Teachers should be taught to econo- material used was well-known and had proved its
mize, to make good use of all materials in the most usefulness over many years, users knew all about the
prudent way, so that they will be able to teach pupils to quality and how to keep the tool in good shape, they
do the same in their turn. To act prudently implies many knew what food it would be used for and how to use up
things: knowing, thinking, doing, acting in a way which every scrap of the food in question. Nowadays in the
makes one able and capable of managing a household, western world, and indeed world-wide, thousands of
‘to home economize’, or whatever name we give those different new materials and foodstuffs are on sale and
actions. One way of describing it might be to ‘act as edu- used in households in the modern or late-modern world.
cated consumers’. This is also the perspective for this It is quite impossible to be ‘a prudent, knowledgeable
article and part of my current research on consumption consumer’. Foods can be split into microunits and put
and consumer education. together in quite new ways unknown in earlier times.
Consumption and consumer education is part of the Today’s society is, as Giddens and Ulrich Beck have
home economics field. This can be seen in the changes called it, a ‘risk society’.19,20 In addition to the risks we
of course title and journals of home economics in many experienced in the past as citizens or consumers, there
countries from home economics, domestic science are now new risks. Our foods may be genetically modi-
or household science to ‘consumer and leisure studies’ fied, polluted or filled with unknown additives: the con-
or ‘family and consumer studies’ (England and US) or sumer has to cope with all of this. We have to deal with
‘home economics and consumer studies’ (Sweden).13–15 ‘the dangerous consumer society’ – this is the title of the
Home economics deals with home, families and house- book edited by Graae, 1971, where Gredal is quoted.
holds – the everyday life perspective. Household life in How can we confront those dangers at personal, insti-
modern Western societies nowadays deals to a great tutional and societal level?
extent with consumption: indeed, for some people it It is useful here to consider three or four paradigms
seems to be the overall mission of their lives. To survive in relation to the consumer society. The first three are
and stay alive it is necessary to consume. The modern derived from political, economic and consumer policies
consumer society or, as Giddens puts it, late-modern and philosophies.21–23 The first paradigm is grounded in

170 | International Journal of Consumer Studies, 26, 3, September 2002, pp169–177 © 2002 Blackwell Science Ltd
Perspectives on consumer education • J. Benn

liberal economic thinking, and states that consumers are between the role of consumer and the role of producer
sovereign. You could call this the consumer-regulated connected to both home and society, to oikos and polis,
society paradigm. In modern times you might describe if you draw on the concepts from ancient Greek society
the central figure of this model as the ‘political con- as used by the American home economics researcher,
sumer’, who chooses and thereby determines the Patricia Thompson. Thompson’s model for this theory
market. The second paradigm suggests that all power is shows oikos as isolated, but related to polis or society.
in the hands of the producers, nowadays the multi- If we use the terms as defined by Habermas.27 Homes
national companies or WTA (World Trade Association). and household are embedded within society, or the life
This means the producers are superior and decide what world is surrounded by the system world This is illus-
we can buy and how to consume. A third paradigm says trated in Fig. 1.28 Here, society or polis must be under-
that neither of the two parties may put themselves stood as all those different spheres or levels surrounding
forward as superior and prudent. We need a legalized us, with governmental or political institutions and the
society, which sets the regulations for producers as well market as well. A further discussion of the oikos-polis
as providing legislation to protect consumers, because theme can be found in the work of Thompson and of
consumers and producers do not operate at comparable Benn (primarily in Danish).29,30 Seen from the individ-
levels. The fourth paradigm is an utopia – an ecological ual’s perspective, he or she acts as consumer outside the
or oiko-political model where both partners act in con- home in society, at the market, and acts as producer
siderate ways within the framework of global legislation and/or consumer within the home. This double per-
meeting basic needs for all, now and for the next spective is (for the author at least) also essential for
generations. consumer education.
To return to reality, our society encompasses homes
and households which display the following character-
The function of education
istics according to Giddens, Mitchell and Ritzer.24–26
These are: School may be considered as a societal institution which
has the purpose of educating human beings to enable
∑ McDonaldization them to act in home and society. Formal education is
∑ globalization based on schooling and the relationship between pupil,
∑ privatisation
∑ deregulation

The characteristics demonstrate that the first three


paradigms mentioned above are represented in society
today, and all of these tendencies are part of ‘the dan-
gerous consumer society’. They have an impact on
private households or homes, the places where con-
sumers live and consume on the one hand. On the other
hand, consumers also act as producers within their
homes. They can produce quite complex products from
basic materials. For instance, they can grow potatoes,
harvest them, prepare them as a sophisticated meal, or
they can store them to use later by preserving them in
some way. In other words, individual consumers
also produce on a smaller or larger scale. ‘Out’ in the
(risk-) society the same people act as consumers with
greater or lesser success, either actively or passively. The Figure 1. Connection between household-society and con-
point of this differentiation is to clarify the relationship sumer-producer (Benn, 2000).

© 2002 Blackwell Science Ltd International Journal of Consumer Studies, 26, 3, September 2002, pp169–177 | 171
Perspectives on consumer education • J. Benn

teacher and content – the didactical or educational orientations, ‘the eco-centred, the ego-centric or the
triangle. This triangle is influenced by cultural and his- uncommitted’. These philosophical orientations are
torical dimensions. As already mentioned in the intro- formed through teacher education and also form part of
duction, consumer education has always been part of the individual teacher’s value system. The uncommitted
the curriculum for home economics to a greater or teacher offers her knowledge without advancing her
lesser extent, but the word ‘consumer’ was first men- own opinion. The ego-centric and eco-centred orienta-
tioned in Danish schools legislation in 1975. From 1975 tions are discussed further below.
the syllabus was formulated mainly on the basis of the
first paradigm, that consumers are sovereign and are
Consumer education
able to make choices as rational and informed con-
sumers according to their own needs, just so long as they As for all forms of education, consumer education is
get sufficient information. based on the educational triangle pupil, teacher and
Today consumer issues form part of the core content, viewed from the perspective of today and
proficiency areas, both in home economics’ teacher tomorrow. Formerly, consumer education could be
training and within home economics in basic school summed up in the words of Lauridsen quoted above
education (primary and secondary school) according ‘To use what you have in order to get what you want’,
to the core curriculum from 1995 and 1996 for home which could be interpreted as a very narrow, ego-centric
economics teacher education. Consumer issues are way of seeing consumer education. Since the consumer
part of these syllabuses but are not mentioned explic- cannot necessarily see beyond the end of his or her nose,
itly as part of other subjects, though they might be this produces the ego-centric consumer. This is a form
dealt with in many other subjects – in Danish, for of consumer education where you do not go beyond the
example, as part of the text analysis of advertisements. product but see it only in terms of your needs, here and
Consumer education may also be introduced as a now. This sort of consumer education is useful for the
cross-curricular theme between subjects, or as a sub- single person or family in a limited sense. He or she
ject area within project work, which is a compulsory has become an ‘educated consumer’, knowing about
part of Danish school education according to the labelling and the properties of washing machines which,
legislation. while this can be a necessary part of consumer educa-
The aim of education as such is ‘to further the pupils’ tion, cannot stand alone. This has to be expanded or
acquisition of knowledge, skills, working methods and supplemented by a wider form of consumer education
ways of expressing themselves and thus contribute to which goes beyond the fulfilment of personal needs and
the all-round personal development of the individual takes into account the ‘complete history’ of the goods
pupil’ according to The Danish ‘Folkeskole’ Act §1.1.31 and the circumstances under which they have been
The overall aim is that pupils and students obtain active produced, as illustrated in Fig. 2. This is reflected in the
competencies in a number of fields or become empow- consumer content of the Danish curriculum, both in
ered to act as citizens in a democratic society.32–34 teacher education and education at primary and lower
In other words, pupils and teacher undergo Bildung, to secondary level. In the core proficiency areas perspec-
use a German word which has a different and broader tives concerning ‘resources and environment’ and ‘for
meaning from simply education. It encompasses a health and life-equality’ and ‘ethical considerations’,
socialization process with an emancipatory and critical must all be related to the core issue: consumption; in
angle and is not just a behaviourist way of thinking. This addition, ‘societal and technological aspects’ must be
must also be the aim of consumer education, so it cannot considered, as well as ‘historical, cultural and social
differ from the aim of education as such. To use the aspects’ together with ‘aesthetic and sensory aspects’
Canadian home economist Eleanore Vaines’ expres- (Ministry of Education, 1995).36
sion, the aim of consumer education must be to produce Some examples are given here as to how such objec-
an ‘eco-centred’ or eco-caring teacher and pupil or tives may be achieved.These were developed as projects
human being.35 Vaines mentions three different teacher at grade 6 and at teacher training courses.37 As discussed

172 | International Journal of Consumer Studies, 26, 3, September 2002, pp169–177 © 2002 Blackwell Science Ltd
Perspectives on consumer education • J. Benn

Figure 2. Eco-centred political consumer


(Benn, 2001).

earlier, human beings may be seen solely as consumers, the product, analyse the contents and manufacturing
active or passive (as illustrated in Figs 1 and 2) or as processes. The next step is to make a similar product
both consumers and producers within the home or based on the detective work they have carried out by
household. To be able to produce within the home it is carefully reading the label. Finally, the students make
necessary to act as critical consumers. If you are not able suggestions for alternatives to the Kindermilchschnitte
to master different processes, you will not be able to and make a critical assessment of whether the product
respond to demands due to lack of inside information is needed or not.
or knowledge about how to produce, or to raise politi-
cal questions concerning production. So it is necessary
in consumer education to work with both the consumer Being a consumer and a producer – example 2
and producer roles, to learn and gain experience in the Another way of working is to set up a dialogue with stu-
field. Two examples of teaching from the pilot study can dents which encompasses common problems in their
illustrate the possibilities, with a third example building lives as consumers. One such problem might be about
on work carried out previously.38 working out satisfactory possibilities for lunch. The
problems might be:

Examples
∑ lack of time or energy to prepare lunch at home to
Being a producer – example 1 – or how to get into the take to school;
producer’s mind ∑ products in the tuck shop being too expensive or of
A way of getting into the producer role could be to low quality.
choose a popular fast food product such as the Kinder-
milchschnitte (children’s milk-slice). This snack is adver-
tised on television as a filling healthy meal for children. The proposed solution is to work with this problem
The pupils are then asked to become the ‘Curious by producing and testing a good bread product, which
Camera’, which was the title of a Danish television could be used for sale in the school tuck shop and which
program for pupils aged 8–12. What that means is that could fulfil the need for a satisfactory meal for the
they should examine the product, test the claims of students at a reasonable price. The task requires a
healthiness, try to reveal the complete history behind number of different comparisons and analyses:

© 2002 Blackwell Science Ltd International Journal of Consumer Studies, 26, 3, September 2002, pp169–177 | 173
Perspectives on consumer education • J. Benn

∑ products: necessary ingredients, quantities, quality jects was to offer the opportunity for discussions such
(ecological/traditional, brands); as the following:
∑ processes: fast/slow;
∑ appearance, taste, aroma; ∑ why did/do we use staple foods as we do today and
∑ packaging, labelling, conserving, storing; yesterday?
∑ prices: costs, profit. ∑ who chooses and decides what is eaten?
∑ how was/is production carried out and by whom?
∑ how do dietary changes influence our lives and the
Similar examples of this approach can be seen in the
environment?
work of Grada Hellman-Tuitert, Gerda Tornieporth
and, to a lesser degree, in the English material for
Design and Technology.39–41 Final remarks and recommendations
The task demands a variety of skills, knowledge,
In earlier times there was a need for the work of chil-
action and discussion of aesthetic, ethical, ecological
dren and young people in the household, but in late-
and economical issues. Eventually a project like this
modern society the necessity for this has diminished in
may raise demands at the school or community level for
the more affluent parts of the world. In certain social
better catering conditions for pupils when attending
groups this was always the case, but for the majority of
the school. In its most successful form the task can
households in previous centuries children were a posi-
support political education, citizenship or eco-political
tive productive resource. Now, on the other hand, chil-
education. To use the terms established by Habermas,
dren have become a positive consuming force, as can
the pupils acquire communicative competencies in
be seen in advertisements, shops and from the research
their life world which enable them to overcome barri-
produced by commercial organizations mentioned
ers to the systems world.42 Such communicative com-
earlier. In late modern society consumerism is in the
petencies may also encompass practical, aesthetical and
ascendant, operating on a global scale. Ziehe and
other communicative acts in a broad sense of the
Stubenrauch have described this process as the
concept.
Tradierung of culture, or departure from the old cultural
norms and traditions. The consequence of this is that the
Being a consumer and producer – example 3 individual now has the freedom to select the role of his
The example using bread can also be carried out in a or her choice. Formerly, the old cultural norms taught
more historical and critical way. In in-service teacher the individual how to manage their lives, to dress, eat
training and education in Denmark, the potato or bread and behave. Nowadays you can choose to be the ecolo-
have been used as examples to reflect how homes, gist one day, the global consumer the next without any
households and society have changed as far as con- thoughts of environmental perspectives. The choices are
sumption and production are concerned. By choosing legion. That means freedom, but at the same time exerts
meals and staple foods from today and in the past – for pressure on the individual.43 The pressure has to do with
example 100 years ago – students are able to identify the responsibility of choosing between identities, which
and research the differences in production methods, the were chosen for you before, and the need to keep up
materials and tools used in households and in society. with trends and accommodate yourself to different
The project can illustrate how staples have become less environments.
important in the diet in the late-modern society with a Consumption as such has a lot of meaning for the
consequent growth in meat consumption. ‘The hot individual and his self-image and has become a way for
potato’ and ‘The good bread’ are examples of projects human beings to communicate and mix with others, as
which were developed as part of teacher education by well.44 Consumption has become part of the way in
Benn and Haastrup (descriptions available only in which children are brought up and their socialization,
Danish). While there is not space available here to and thus has an impact on their identity and self-
report on them in detail, the main focus of these pro- perception.

174 | International Journal of Consumer Studies, 26, 3, September 2002, pp169–177 © 2002 Blackwell Science Ltd
Perspectives on consumer education • J. Benn

There is a contrast or a dichotomy between the com-


mercial world and its offers of miracle products and
easy solutions, and consumer education, which has
empowerment as the ultimate goal. Consumer educa-
tion stands, so to speak in the tension between con-
sumership and citizenship, therefore consumer
socialization and consumer education are central
themes to be considered and researched, especially for
home economics educators.
But the future for education must also be considered
from geographical, cultural and historical viewpoints.
Teachers educated in the last century need to consider
how to educate pupils for coping with the 21st century.
Viewed from this perspective, schools might have three
reasons for their existence in the future:

∑ school as a survival centre,


∑ school as a centre for the maintenance of cultural
traditions,
∑ school as a laboratory for living and the challenges
of life.

All these three reasons should be taken into consid- Figure 3. Eco-political consumer-producer (Benn, 2001).
eration in the planning of education as such, and also
consumer education.
Consumer education must be a part of subject areas References
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