Professional Documents
Culture Documents
Steve Dyer
Maddy Munsee
Josh Peters
merrell
Joseph Smith
Gabe Alexander
Contents
1 History of Merrell
4 Past IMC
5 Current IMC
6 Financial Details
7 Effects of Advertising
8 Direct Competitors
9 Brands Copy
10 Target Audience
11 Creative Brief
1
The History
of Merrell
“Over three decades ago, Randy Merrell began
boots.
In 1981, Randy Merrell joined forces with Clark Matis and John Schweizer, two additional other
founders of the company, both of whom had backgrounds as ski company executives for Rossignol.
The trio brought their skills together to design and develop a high-performance hiking boot produced
in Italy and exported that could be sold at an affordable price. The uniqueness of this boot was the
combination of American cowboy boots and Italian-style boots and designed for durability.
In 1987, Karhu, a Finnish sports brand, purchased Merrell and moved product production to Asia,
which reduced prices and expanded sales. Merrell experienced extremely rapid growth from 1988-
1992 with sales reaching $20 million and products being sold in 22 countries.
In 1997, Wolverine Worldwide acquired Merrell. The brand then began manufacturing more
lightweight footwear with trail running shoes. This line featured a tough and harder outsole with a
flexible and softer upper. This design became Merrell’s signature shoe, the “Jungle Moc”, which has
In 2007, an expansion for Merrell included apparel and accessories. And by 2010, Merrell products
were available for purchase in 151 countries. Wolverine Worldwide reported in 2018 that Merrell
grew at a high single-digit rate during that year with increases across all consumer territories and
regions. It also reported having an exceptional year for Merrell’s Direct-to-Consumer businesses with
boots, trail running shoes and apparel are built on Merrell’s outdoor heritage, quality and
performance. The trail is the core of our design philosophy and has continued to guide us in the
development of innovative products that inspire and enable enjoyment of the outdoors.” --Wolverine
Worldwide, Merrell
Merrell has listed four core values that matter most in the quality and performance of their products:
Comfort
Design
Durability
Versatility
Merrell aims to deliver products that are uniquely well-rounded and satisfactory.
Outdoor Heritage
Responsibility
To consumers...
To environment…
“As a company entrusted with the reputation of our family of brands, we hold ourselves to the
highest standards of human and environmental health and safety.” --Wolverine Worldwide, Merrell
3
(footwear/apparel/accessories) are created to empower amazing outdoor lives. Known for quality,
durability, versatility and comfort, Merrell is focused on delivering gear with compelling
technologies, performance features and inspired styling for use both on the trail and around town.
Merrell footwear offers an assortment of products in strategic categories such as technical hike,
trail, run, outdoor fitness, lifestyle and work for both men and women. Merrell footwear is sold in
outdoor specialty retailers, sporting goods chains, department stores, internet and catalog retailers
as well as Merrell stores and an eCommerce site. Merrell apparel and accessories extend to an
active outdoor lifestyle with a versatile line of apparel built for both performance and lifestyle.
Merrell apparel features stylized lifestyle silhouettes built with the technical, high performance,
weather fighting materials that consumers expect from a premium outdoor brand. Merrell also
Virtual Reality “Trailscape” 2015- Merrell broke into the emerging virtual reality market with an
app called Trailscape a 4D, motion-tracked, multi-sensory experience that created a hike like no other
for Merrell and the brand's adrenaline-fueled customer base that allows people to take “hikes” from
the comfort of their living rooms. It encouraged users to want to get outdoors and experience the
Do Whats Natural Campaign 2016 - Traditional advertising and consumer activation through social
media, brand ambassadors and partnerships designed to speak to one’s individual outdoor instinct and
recognizable brand with other advertising specifically focusing on shoes types to different target
audiences. They are focusing on branding themselves as the outdoor attire brand that has dependable,
well-made, comfortable and fashionable shoes, clothing and accessories that will help make every day
an adventure. They are utilizing social media to upload videos and images to showcase their brand and
sell products. They are known to sponsor outdoor events, hold trail running competitions and have an
ambassador program to create connections with customers and encourage others to get out in the world,
adventure and wear Merrell. Alongside these forms of advertising Merrell is also using direct mail, TV
“Our messaging, content and product will be focused on our belief that nothing should get in the way
prize.
media pages.
6
Financial Details
In 1997, Merrell was bought by Wolverine World Wide Inc. which was able to bring its revenue from
$23 million annually to $500 million in 2010. It’s now estimated that Merrell brings in a revenue of
$400 million annually, which implies a decline in sales within the past ten years. Although the
company remains quiet about their current marketing budget, their new Chief Marketing Officer and
flurry of new campaigns and slogans implies they’re ready to take big steps to ensure they stay on top
mostly a result of the success of their campaign, launched in 2016, promoting “experiencing” nature.
Accompanying their new ads, they promoted use of #MyNature on Instagram. They now have more
than 30,000 posts, all relating back to Merrell. One way to quantify their rapid growth is by social
media followers. Their Facebook following grew from 1,128,960 in December of 2015 to 2,209,101
currently. This represents a 95 percent increase within the past 4 years. Their current campaign is
proving to boost sales, as well. Last year, their eCommerce grew over 30% and their stores grew
around 15 percent in sales. Although, there is always room for growth and Merrell has expressed that
they hope to see their stores grow even further in sales in coming years.
8
Direct Competitors
Merrell is currently ranked 5th among its competitors, in terms of annual sales.
Keen $347.6M
$347.6M
Marmot $200M
Stio $2M
Campmor $65M
Salomon $1B
Coumbia $2.9B
Backcountry $500M
Ecco $1.3B
Geox $97.5M
Keen, despite generating $52.4M less than Merrell in annual sales, represents Merrell’s greatest
competitor. Although they sell many types of apparel, their main focus is shoes. Their brand image
could be described as cleaner, and more aimed towards casual hiking, rather than athletic wear. Their
advertising is lacking, them having only 3k YouTube subscribers, compared to Merrell’s 12k. Their
Brand Copy
Make the Most of Every Mile
Adventure Awaits
Train Connected
everything.
Target Audience
Primary Audience
The customer for Merrell trail running shoes is Caucasian women between the ages of 25-44 who hold
full-time positions in the science or environmental field with an income of around $30,000-40,000 a
year. They are married with one to two children, living in urban areas. They drive Subaru’s, light
SUV’s, and eco-friendly vehicles. They own 1 to 2 dogs and are brand loyal to Apple products.
In their free time from work and caring for their children they enjoy trail running, hiking and spending
as much time outdoors as possible. They are adventurous and spontaneous, ready for an adventure at
any possible moment. They like supporting good causes that help make the world a better place. They
like affordable shoes that are high quality, durable, comfortable and that fit well. They like trying shoes
on in store before purchasing and purchasing from retail stores rather than online.
Secondary Audience
shoes is Caucasian men between the ages of 18-44 who hold full-time office positions and make
between $50,000-60,000 a year. They are married with 1-4 children, living in urban and mountainous
areas.
Everyday life is stressful. In order for people to feel happy and balance within their lives, they need
to disconnect and spend time in nature. Merrell’s line of womens’ shoes are made for everyday
women who rely on the benefits of experiencing nature to supplement their daily lives.
Objective:
We want to demonstrate to our audience that many women just like them share the desire or need to
be outdoors, frequently. This connection will create a sense of community in viewers and they will
Our target:
Jane is 35 years old, she’s an office manager for a small law firm just outside Aurora Colorado, she
just came back to work after taking 5 years off to be a full time mother and now makes $45,000 a
year. She exercises twice to three times a week. She got married 9 years ago and has two children
aged 5 and 3. Her husband is a few years older than her and is also a professional making $75,000 a
year as an IT systems manager. He likes the outdoors as much as her and has done an iron-man race
in the last 12 months. They have a nanny/cleaner that comes by every weekday that helps take care of
the kids and cleans. They have two cars in the household. She drives a 2015 Subaru Outback and her
husband drives a 2012 BMW 4 series. They purchased both of them as the second owner and paid
cash, they have a 15 year Mortgage on a $260,000 house but besides that they are debt fee.
Strategy:
We will use print ads as well as video-centered social media ads, highlighting women who use
frequent nature experiences to keep balance in their lives. These mini-stories, supported by narrative
examples of real people coupled with Merrell product, will help the audience feel understood and
more easily see themselves as Merrell users. These down to earth role-model-type women will also
help the target know that they can have meaningful outdoor experiences in their life as well, through
the use of top-quality Merrell trail running/hiking shoes. There will be a dramatic tone accentuated by
a hopeful and bright mood to instill a desire to get outside and get create the meaningful experiences
Sources
https://www.framestore.com/work/trailscape
https://fstoppers.com/originals/50-photographers-across-50-states-capture-portraits-merrells-one-
trail-campaign-307852
http://www.sponsorship.com/iegsr/2012/02/21/Merrill-Tries-On-New-Sponsorship-Strate
https://www.cmo.com/interviews/articles/2017/2/12/the-cmocom-interview-linda-brunzell-cmo-
merrell.html#gs.buja7xhttps://en.wikipedia.org/wiki/Merrell_(company)
https://www.merrell.com/US/en/about-us/
https://en.wikipedia.org/wiki/Merrell_(company)
https://academic-mintel-com.byui.idm.oclc.org/search/?q=merrell+&go=