Service Center Control No Date Reported Dealer Customer Model Serial No Date Purchase

JORREY LG-2019-009723 10/17/2019 WILKRIS-TOLEDO SUSANA RESUELO GR-Y331SLZB 810INM2Y827 08/17/2019

LAPU LAPU LG-2019-009716 10/11/2019 WILKRIS-ORMOC TERESA TABADA GR-B222SQBB 810INWABV945 03/16/2019

LJ ELECTRONICS LG-2019-009593 09/24/2019 UNITED MOTOLIANCE 24MT48AF 903INSE14422

TANJAY
LUVTECH LG-2019-009774 10/14/2019 ALSONS TRADING - NAIC ALLAN ANDREON 22MT48AF 608INQ469084 12/24/2016
ELECTRONICS SERVICE
CENTER
LYNX LG-2019-009828 11/06/2019 UNITED MOTOLIANCE- JAYSON AGLUBAT TV-LED FOR 32LH570D 605VNSM1Z590 06/07/2019
SIPALAY
LG-2019-009829 11/06/2019 ASHER ALLIED MKTG AIRIV LAVA GR-B222SQBB NO SERIAL 09/13/2019

MHEL AIRCONDITION LG-2019-009731 10/24/2019 WILKRIS-ESTANCIA INOCENCIO RET GR-V204SLBT 705INPT0F072 09/02/2019
,REFRIGERATION
SUPPLY & SERVICES
NEU SPEED LG-2019-009449 08/13/2019 JINALYN MONTALBAN 32LH510A NO SERIAL

LG-2019-009718 10/11/2019 PJO HOME APPLIANCES 43LK5000PT 812INBS0005

REMARD ENGINEERING LG-2019-009750 10/06/2019 K & A APPLIANCES GR-B222SQBB 8101NLV27096

WORKS ENTERPRISE
RG APPLIANCE CARE . LG-2019-009644 09/19/2019 WILKRIS-TOLEDO 32LJ500D 801INYD18234

RJ REF. LG-2019-009812 10/08/2019 WILKRIS-CAMIGUIN SUSAN JAJALLA GR-C222SQCN 801INEWOU7356 07/12/2019

RL ELECTRONICS LG-2019-009715 10/10/2019 GTC-ALDIS DEAN TORO TWC1450H1V NO SERIAL 09/13/2019

SERVICE CENTER
Complaint Follow Up

UNIT NOT FUNCTION RNP191015045274

NO POWER 10/17 I RECEIVED

RNP191011086733
COMPLAIN THRU
NO POWER TELEGRAM THE SAME
RNP190909091882
DATE II RECEIVED
10/11 REQUEST RNP
DEADSET ALREADY
COMPLAIN INPUT
THRUTO THE
RNP191014026382
SYSTEM. 10/17
TELEGRAM THE SAME
RECEIVED
DATE RNP THRU
I REQUEST RNP
NO POWER RNP191106011677
EMAIL.
ALREADY INPUT TO THE
SYSTEM. 10/11
NOT COLLING RNP191106011844
10/21- FOR RNP
VISITTHRU
TODAY
RECEIVED
PHONE.
AUTOMATIC ON AND RNP191023018683
OFF
AUTOMATIC TURNING RNP190813051538
OFF 10/24 I RECEIVED
NO DISPLAY COMPLAIN THRU EMAIL
RNP191011087209
THE SAME DATE I
NOT COOLING REQUEST RNP
RNP191006054222
ALREADY
10/11 INPUT TO THE
I RECEIVED
SYSTEM. 10/24
COMPLAIN THRU EMAIL
NO DISPLAY RNP190918038858
RECEIVED
THE SAME DATE RNP THRU I
EMAIL.
REQUEST RNP
NO POWER RNP191008034403
ALREADY INPUT TO THE
SYSTEM. 10/11
for installation and demo RNP191010030938
10/29- na pullout
RECEIVED
10/8 RNP na THRU yung
unit , Iwaiting
EMAIL.
RECEIVED for parts ,
COMPLAIN
10/10
11/04-Iwaiitng THRU
RECEIVED for parts
TELEGRAM
COMPLAIN THRU THE SAME EMAIL
DATESAME
THE I REQUEST
DATE IRNP
ALREADY INPUT
REQUEST RNP TO THE
SYSTEM. 10/8
ALREADY INPUT TO THE
RECEIVED10/10
SYSTEM. RNP THRU
EMAIL.
RECEIVED RNP THRU
EMAIL.
10/11- for schedule next
week, reported to me and
10/10-
10/15-
the same thisday
weekmakevisit,RNP
already
for Visit inform to customer,
10/22- ifor
10/15- visit
call theFriday
asc
10/22, visit today 10/15
possible
10/25- re-sched
10/17- customer the re- visit
schedule 10/28
tinawagan naman nila
11/4- naka
yung already visit and
indicate na
compressor
number to verify yungbut problem.
pag
dating nila sa area wala
dun yung unit., tinawagan
ko yung number and nag
bigay naman sila ng
address kung nasan yung
unit, forward the
info asap to asc 2nd visit
10/21
10/22- i call again the asc
to confirm, pero
tinatawagan ulit nila to
verify the visit ( SOP nila
po yun )walang
sumasagot. same
day tinatawagan ko din
nag ring pero hindi
sinasagot.
10/24 - asc call back
again , si sir dean na
mismo nakasagot mag
bibigay na lang sya ng
number ng wife nya as
contact person. waiting
yung asc
10/28- until now wala pa
ding binibigay na number,
hindi ko na rin matawagan
yung naka declare na