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Procurement of Health Information/Records requirements:

1. Accomplished written Service Request Form


2. The following are the claimants and must present:
a. Patient - 2 valid ID’s
b. Related Representative of the patient
i. Authorized letter signed by the Patient
ii. 2 valid ID’s of the Patient
iii. 2 valid ID’s of the Related Representative
c. Non-Related Representative
i. Latest Special Power of Attorney (SPA)
ii. 2 valid ID’s of the Patient
iii. 2 valid ID’s of the Non-related Representative
d. Law enforcement or agency representative
i. Written request signed by Chief/Director/Commanding Officer
ii. Written consent of the patient or authorized nearest kin of legal
age
iii. 2 valid ID’s of the authorized representative of the agency.
3. All request must be done only at the designated transaction windows on a
FIRST COME FIRST SERVE basis.
4. Schedule of requests and releases shall be from Monday to Saturday,
including holidays, from 8:00am-5:00pm (NO NOON BREAK).
5. Claim stub and Official Receipt must be presented prior release of the
documents.
6. Unauthorized claimant shall not be allowed to claim documents.

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