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Studies in History
and Philosophy
of Science
Stud. Hist. Phil. Sci. 38 (2007) 615–620
www.elsevier.com/locate/shpsa

Introduction

A new programme of research?


Harry Collins
Centre for the Study of Knowledge Expertise and Science (KES), Cardiff School of Social Sciences, Cardiff, CF10 3WT, UK

When citing this paper, please use the full journal title Studies in History and Philosophy of Science

1. Studies of Expertise and Experience (SEE) through embedding in social groups—sometimes


whole societies, sometimes small specialist groups.
This special issue of Studies in History and Philosophy of 8) An understanding of expertise may allow one to
Science represents the work of authors, drawn from a very make prescriptive and normative statements about
wide range of academic backgrounds, whose joint ambition the way expertise has been or should be used.
is to understand expertise. Each contributor has their own
specific project but the papers share a family resemblance Those contributors with a background in science studies
most agreeing that: are also likely to have a considered commitment to the
following:
1) Expertise is to be treated as real and as more than an
attribution by others. 9) The spheres of the technical and the political must be
2) Expertise in a domain can be possessed by those with separated if normative and prescriptive claims about
experience in the domain even when they are not for- the uses of expertise are to be made. Politics may be
mally qualified. intrinsic to science but it should never be extrinsic—
3) Technical expertise in esoteric domains is hard to that is, it should never be made an explicit part of a
acquire. scientific argument.
4) It is useful to classify expertise into different types and 10) The very success over the last decades of relativist/
levels. constructivist/symmetrical analyses of scientific
5) The so-called ‘Periodic Table of Expertises’, devel- knowledge means that the development of ‘upstream’
oped by Collins and Evans (see Section 5 of this normative and prescriptive analysis presents episte-
Introduction), provides at least some useful descrip- mological as well as political problems.
tions of types of expertise. 11) One solution to the epistemological problems is
6) There is an important kind of specialist expertise, to analyse expertise rather than knowledge. The rela-
called ‘interactional expertise’ that turns on fluency tivist/constructivist/symmetrical analysis of scientific
in the language of the domain rather than hands-on and technological knowledge is unaffected by a nor-
experience; it is acquired more through immersion mative and prescriptive analysis of expertise.
in the discourse of the hands-on experts than 12) Increased public involvement in technological deci-
though participation in their characteristic sion-making, though necessary, proper and often sci-
practices. entifically useful, can sometimes obscure scientific
7) High levels of expertise, including interactional exper- and technological issues and give rise to undesirable
tise, generally involve tacit knowledge acquired outcomes. It is important to try to find ways to recog-
nize when this is happening.

E-mail address: CollinsHM@cf.ac.uk

0039-3681/$ - see front matter Ó 2007 Elsevier Ltd. All rights reserved.
doi:10.1016/j.shpsa.2007.09.004
616 H. Collins / Stud. Hist. Phil. Sci. 38 (2007) 615–620

The above points could be said to be the core of the pro- demic generations from doctoral students to the Project
gramme known as Studies of Expertise and Experience, Director of the $700M Thirty Meter Telescope project.
or SEE.1 The volume also includes a comment from one of the most
prominent and influential philosophers of the last fifty
2. Interdisciplinarity years. The first paper in the volume, authored by Collins
and Sanders, turns on two interviews with scientists who
As one of the contributors to this volume pointed out, direct large scale scientific projects. The task involves mak-
many of the papers assembled here deal with the melding ing highly esoteric technical choices in areas in which it is
of different disciplines or the acquisition of new expertises. impossible for the manager to be a full-blown expert
Almost as much as it is about expertise, then, this volume because, however technically competent he or she is, one
is about how collaborative work in multi-disciplinary and cannot be an expert in everything. In this paper the con-
interdisciplinary settings is accomplished. Furthermore, cepts of interactional expertise and referred expertise, taken
the volume is self-exemplifying, including contributions from the ‘Periodic Table’ are shown to do work in resolv-
from one or more natural scientists, neuroscientists, philos- ing the enigma, not only from the point of view of the ana-
ophers, cognitive scientists, ecologists, and sociologists. lyst, but also from the point of view of the scientists
Contributors from other disciplinary backgrounds are also themselves. Indeed, over the years Sanders has helped with
beginning to discuss and research the issues. And, of course, the development of the ideas and in some respects this
there is one paper, on trading zones, which takes communi- paper is itself a joint refining of the concepts of interac-
cation across academic cultures as its central theme. tional and referred expertise.
In putting together the volume we rediscovered some of The second paper, by Shrager, is a participant’s account
the difficulties and opportunities of interdisciplinary work. of the melding of two disciplines. Shrager is an experienced
In particular, different referees sometimes considered that computer scientist who decided to learn molecular biology
different literatures were germane to the paper they were in order to be able to apply his expertise to environmental
reviewing. To write papers that could be guaranteed to sat- problems. He shows how the idea of interactional expertise
isfy everyone each author would have had to be fully helps us to understand how it is that cross-disciplinary com-
accomplished in every discipline touched on. The problem munication works between programmers and biologists. He
was readily understood by all the referees and contributors, frames his account in terms of the notion of the ‘trading
however, and solutions were speedily invented. One is what zone’ and the paper therefore bears on that by Collins,
might be called ‘quantum co-authorship’. Referees and Evans and Gorman. Shrager describes a biocomputing plat-
authors were invited to write footnotes (and sometimes form co-developed by experts drawn from the two groups.
longer sections) for their colleagues to incorporate. These The platform could be said to assemble the multiple perspec-
listed relevant references and ideas from other disciplinary tives of the collaborating parties. Like any tool, it can be
perspectives. Crucially, they were attributed to the author understood and handled properly only by those who bring
of the note rather than the author of the paper that con- the right expertises to it but its role is so central that it is
tained them. Another solution was to encourage referees tempting to think of it as a participant in the interactions.
to work towards publishing their critical commentaries so The theme of interdisciplinary communication is taken
that the interplay of the disciplines can be played out in up in the paper on trading zones by Collins, Evans and
public. Both of these approaches are in the spirit of ‘eviden- Gorman. Galison first suggested that the metaphor of an
tial collectivism’, under which the production of knowledge economic trading zone could be used to reduce our puzzle-
is seen to be the responsibility of the community rather ment about how scientists communicated across so-called
than single individuals or groups (evidential individualism). ‘incommensurable paradigms’ and other discontinuous
Evidential collectivism seems to be the best approach for areas of discourse. Here we show that, in so far as the idea
novel and interdisciplinary enterprises and the notes and of the trading zone is more than a puzzle-avoiding device, it
commentaries will be invaluable if SEE is to develop is at best only a special case of communication across cul-
through the stages of multi-disciplinarity, to full-blown tures. There are four generic types of communication
interdisciplinarity, perhaps eventually becoming a new sub- across cultural discontinuities depending on the relative
ject of study sui generis.2 importance of authority, on the one hand, and the eventual
degree of melding of cultures on the other. Interactional
3. The papers expertise plays a large part in one or more of these
possibilities.3
It is gratifying that the contributors to this volume range The meaning of interactional expertise in physics is
not only across disciplines but also range across the aca- taken up by Collins. Collins tries to show via a three-com-

1
New contributions and other developments in the SEE programme are regularly reported at www.cardiff.ac.uk/socsi/expertise. For a much more wide
ranging collection of articles on expertise see Selinger & Crease (2006).
2
Once again, see the paper on trading zones.
3
Peter Galison was invited to comment on this paper but was unable to do so; we understand he may be preparing an independent comment.
H. Collins / Stud. Hist. Phil. Sci. 38 (2007) 615–620 617

ponent empirical study that interactional expertise in the which even a seemingly ‘pure’ case, like that of Madeleine
physical sciences can be acquired in the absence of mathe- as described by Sacks, involves a great deal of bodily
matical understanding. This could have implications for involvement in the world. Collins has to concede that this
our understanding of the physical sciences, for higher edu- is correct but replies that thinking of the body in this philo-
cation, and for our understanding of the way judgements sophical manner distracts attention from the empirical pro-
are made in the physical sciences, reflecting some of the gramme of working out just how the body is involved and
themes of the Collins–Sanders paper. what happens as bodily involvement is decreased. The
Evans looks at the way econometric models of the econ- debate with Dreyfus enables the idea of interactional exper-
omy are built and used, his account turning on the day-to- tise to be adumbrated with still more clarity.
day activities of one of Britain’s most prominent modellers. Schilhab’s paper bears on both Ribeiro’s and on the pre-
This is a particularly interesting case because modelling the ceding debate. Schilhab explains that ‘mirror neurons’ can
economy is among our most unsuccessful scientific activities form a bridge between expertise and experience. When cer-
(probably because it is among the most difficult). The study tain physical actions are merely observed, areas of the
represents, then, a ‘hard case’ for the justification of the brain that normally activate when the physical action is
idea of expertise. Nevertheless, even here we can see how done ‘light up’. This opens up the intriguing possibility that
interactional, contributory and meta-expertises are used some element of the experience of doing something can be
in the development and application of the models and we obtained by merely watching, talking, or thinking about it.
can understand why the deployment of these expertises (Athletes may be using mirror neurons when they ‘visual-
makes it worthwhile for businessmen to engage with them. ise’ what they are about to do prior to the actual perfor-
Jenkins develops a detailed case study of the interaction mance.) That aside, mirror-neurons could explain why
of expertises belonging to fishers and scientists in their joint those trying to acquire interactional expertise try to
attempts to invent solutions to the problem of ‘bycatch’ in observe as much as they can, as with Ribeiro’s interpreters,
tuna fishing. Bycatch is the accidental killing of large num- and could shed further light on the role of the body. At the
bers of dolphins in the process of catching tuna. Jenkins moment these ideas are at the stage of opening up a huge
reveals the institutional tensions that developed between and inviting terrain for further research—for example, to
the scientific agencies and the tuna industry and how these what extent does the loss of various physical capacities
were reflected in the different weight accorded to experience affect the activity of mirror neurons and is it possible to
versus qualification. She shows convincingly that experi- acquire interactional expertise when mirror neurons are
ence, not qualifications, was the key to solving the prob- not involved? As Schilhab points out, it would be wrong
lem. She also shows the importance of the concept of to jump to the conclusion that the existence of mirror neu-
interactional expertise in the coordination of different rons entirely resolves the tension between interactional
groups working toward a single goal. expertise and physical involvement. We should hold on
Ribeiro looks at the expertises of translators helping to the ‘bold conjecture’ that interactional expertise can be
with steel-making technology transfer from Japan to Por- acquired in the absence of any physical counterpart for
tuguese-speaking Brazil. The translators are paradigm- as long as possible: only this way will be forced to explore
cases of the way interactional expertise is acquired in real all the research questions in a sufficiently determined way.
life: the translators must understand the steel-making pro- Weinel’s paper is an analysis of South African President
cess in order to translate but they cannot themselves make Thabo Mbeki’s decision not to pay for the distribution of
steel. Not surprisingly, the translators, though not involved an antiretroviral drug (AZT) to mothers suffering from
in steel-making, did have considerable ‘physical contiguity’ HIV. We now believe that this decision led to thousands
with the steel-making process. This, however, did not lead of newborns unnecessarily contracting HIV. The question
contributory expertise. Ribeiro’s account draws attention is whether SEE could have put us in a position to show that
on the question of whether interactional expertise can Mbeki’s decision was wrong even though at the time he was
really be acquired through immersion in language alone. able to cite the work of a body of maverick scientists who
The idea of interactional expertise implies that in principle claimed that AZT was a poison with no beneficial effects.
it can but to prove it empirically is a difficult thing. Inciden- Weinel argues that since Mbeki had no more than ‘Primary
tally, the beginning of Ribeiro’s paper includes a brief Source Knowledge’—another category taken from the
introduction to the idea of interactional expertise which Periodic Table—he was not in a position to make such a
may be useful to those who are not familiar with the term. decision and he should have left it to the scientific commu-
The debate between Selinger, Dreyfus and Collins is also nity. This argument could have been made ‘upstream’ and
about the extent to which bodily involvement in a domain formed a basis for insisting that the right policy was to dis-
is necessary for the acquisition of full linguistic fluency in a tribute AZT.
domain. Here, however, the driving force of the argument
is philosophical accounts of the role of the body rather 4. SEE and social studies of science
than practice. Selinger argues that Collins’s in-principle
arguments for the ability to acquire interactional expertise SEE, then, reaches out in many directions, some of
from purely linguistic immersion understates the extent to which were totally unanticipated at the outset. On the
618 H. Collins / Stud. Hist. Phil. Sci. 38 (2007) 615–620

one hand SEE leads to the asking of new questions about entific judgement. Waiting for the ‘scientific dust to settle’
the functioning of the brain, on the other it may be able may sometimes only reveal the tragedy that was unfolding
to answer questions about why we should trust economists; beneath it.
on the one hand SEE promises to shed new light on age old And ‘South Africa’ is not so far away. In Britain at least
philosophical questions about the meaning of the body, on a few children died and a few were maimed because of the
the other hand it sheds new light on the management of sci- failure of some parents to protect their children against
ence. Without repeating the entire contents list, we can see measles in the aftermath of the MMR controversy (which
that each paper represents a point on a solid ‘star’ repre- led to parents refusing to accept the combined vaccination
senting new directions for inquiry. Looking at the methods against mumps, measles and rubella). Social scientists
we find an equally wide range of approaches: SEE can be argued, quite rightly, that some of the blame was to be laid
investigated philosophically, via sociological and ethno- at the door of the authorities because the clumsy way they
graphic fieldwork, via the methods of psychology, and even handled the crisis encouraged distrust among the parents.
with new kinds of experiment, but all fit together because But some confounded the issue by allowing themselves to
they reach toward the common goal of understanding be read as justifying the actions of the parents, not just
expertise and experience. Given this exciting diversity, I exploring and explaining them. This is to obscure the social
hope I can be forgiven for finishing by discussing one scientists’ role. For social scientists to act in accordance
potential consequence for my own disciplinary area—social with their own principle of transparency they would have
studies of science—since it reflects the concern that led to to declare one of two things: ‘on the basis of the scientific
the start of the programme. evidence available at the time, the parents were wrong to
Consideration of the case of AZT in South Africa opens act as they did even though we can understand their
up the whole relationship between SEE, science studies, actions’; ‘empirically unsupported remarks by a doctor at
and the role of the public in technological decision-making. a press conference are enough to vitiate a supposed scien-
In the case of AZT and South Africa, a traditional symmet- tific consensus—in this case the consensus on the question
rical analysis of scientific knowledge would have nothing of whether MMR vaccine could cause autism’.
prescriptive to say about the choices made. We need to find The social sciences cannot always avoid the responsibil-
a way to be more proactive. ity that comes with the analysis of knowledge. In urgent
The resolution currently offered by many social analysts cases such as AZT, and MMR discharging this responsibil-
is to argue that the public should have a greater impact on ity requires that a scientific judgement be made before the
technological decision-making. One warrant for this view- dust of disagreement has settled because to make no judge-
point is the inextricability of the political and the technical. ment is to make a judgement by default—‘the scientific bal-
It follows that technical disagreements should always be ance is so unsettled that the way is clear for politicians to
exposed to make sure that the role of the public is not make whatever political choices they want to make’. In
swamped by scientific authority—‘transparency’ is the so far as we now know anything, we now know that in
key idea.4 On the face of it, it is as hard to argue against the cases of both AZT and MMR the consequence of the
a demand for less secrecy, more transparency, and more default position was unnecessary death and suffering.5
public participation in decision making as it is to argue If social scientists, as social scientists, are to discharge
against motherhood and apple pie. But more transparency the responsibility of making occasional upstream judge-
is not always a good thing. Transparency in respect of a ments about science and technology, they need social scien-
supposed scientific disagreement can provide a dust cloud tific tools to do their job—that seems unarguable. SEE may
behind which politicians hide their interventions. It appears be one such tool.
that Thabo Mbeki used the ‘disagreement’ between scien-
tists to legitimate his essentially political decisions about 5. The Periodic Table of Expertises
how money should be spent in South Africa. Had the
judgement about the balance between the maverick view Robert Crease suggested that since it is referred to a
and the mainstream view been made by someone who number of times throughout the volume it would be helpful
understood the processes of science better, then it would to reproduce and explain the ‘Periodic Table of Expertises’
have been clear that Mbeki’s decisions were essentially here. The description below is the short introduction to the
political and that there was no scientific warrant for them. table reproduced from the beginning of Chapter 1 of Col-
Transparency in respect of scientific disagreement can some- lins and Evans’s Rethinking expertise (University of Chi-
times lead to opacity in respect of political choice! Weinel’s cago Press, 2007). A more complete exposition can be
analysis, if it is correct, shows that it is sometimes appro- found in the rest of Chapter 1 and Chapter 2 of that book.
priate for the social scientist to do ‘asymmetrical’ analysis The table (Table 1) is shown in two dimensions but some
upstream, transmuting social scientific expertise into a sci- features, such as the polimorphic/mimeomorphic distinc-

4
For example, see Stilgoe, Irwin, & Jones (2006).
5
I do not say that the social scientists were causally responsible for this death and suffering, I merely point out where these arguments stand in
relationship to the death and suffering.
H. Collins / Stud. Hist. Phil. Sci. 38 (2007) 615–620 619

Table 1
The periodic table of expertises (from Collins & Evans, 2007, p. 14; used with the permission of University of Chicago Press)

UBIQUITOUS EXPERTISES

DISPOSITIO Interactive Ability


NS Reflective Ability

SPECIALIST UBIQUITOUS SPECIALIST


TACIT KNOWLEDGE TACIT KNOWLEDGE
Beer-mat Popular Primary Interactional Contributory
EXPERTISES Knowledge Understanding Source Expertise Expertise
Knowledge
Polimorphic
Mimeomorphic

META- EXTERNAL INTERNAL


(Transmuted expertises) (Non-transmuted expertises)
Ubiquitous Local Technical Downward Referred
EXPERTISES Discrimination Discrimination Connoisseurship Discrimination Expertise

META-
Credentials Experience Track-Record
CRITERIA

tion might be better represented in a third dimension—a to note that acquiring low levels of expertise seems like a
column emerging from the page in the case of some sub- trivial accomplishment only to those who already possess
divisions. The same could be done with something like ubiquitous expertise; acquisition of even these low levels
the Dreyfus and Dreyfus five-stage model of learning a rests on the prior acquisition of a vast, but generally unno-
contributory expertise. Working from the top of the table, ticed, foundation of ubiquitous expertise.
ubiquitous expertises are those, such as natural language To acquire higher levels of specialist expertise more than
speaking, which every member of a society must possess ubiquitous expertise is needed. To go further along row
in order to live in it; when one has a ubiquitous expertise three it is necessary to immerse oneself in a domain so as
one has, by definition, a huge body of tacit knowledge— to acquire ‘specialist tacit knowledge’, not just learn more
things you just know how to do without being able to facts or fact-like relationships. Two categories of higher
explain the rules for how you do them. This row of the level expertise are found at the right hand end of the spe-
table also includes all those expertises one needs to make cialist expertise rows. The highest level is ‘contributory
political judgments. Below this line the table is exclusively expertise’, which is what you need to do an activity with
concerned with technical expertises—those that have sci- competence. Just below this, however, is ‘interactional
ence and technology content. expertise’, which is the ability to master the language of a
Dispositions are not very important to the conceptual specialist domain in the absence of practical competence.
structure of the table; they are personal qualities—the ones The idea of interactional expertise is immanent in many
we discuss are linguistic fluency and analytic flair. roles, from peer reviewer to high level journalist, not to
The next row deals with the specialist expertises. Low mention sociologist or anthropologist, but it seems not to
levels of specialist expertise are better described as levels have been discussed before in an explicit way. A good pro-
of knowledge—like knowledge of the kind of facts needed portion of the book is taken up with explaining the notion
to succeed in general knowledge quizzes. One may be able of interactional expertise because it is a new concept.
to recite a lot of such fact-like things without being able to Moving down to the fourth row we encounter meta-
do anything much as a result except succeed in quizzes. expertises. The first set of two meta-expertises are the pre-
Three low levels of expertise are listed on the left hand side rogative of judges who, not possessing the expertise in
of the specialist expertise rows of the table. It is important question, make judgments about experts who do possess
620 H. Collins / Stud. Hist. Phil. Sci. 38 (2007) 615–620

it. This is done by judging the experts’ demeanour, the ing Collins and Evans’s Rethinking expertise in 2007, and
internal consistency of their remarks, the appropriateness to Marina Frasca-Spada and Nick Jardine, editors of this
of their social locations, and so forth. These are ‘trans- journal, who courageously published our first experimental
muted expertises’ because they use social discrimination paper in 2006 and immediately saw the potential of the spe-
to produce technical discrimination. The first kind of dis- cial issue. The major debt, of course, is owed to the
crimination depends on the kind of ubiquitous expertise authors, especially for their patience in the face of my
one gains in a democratic society as one learns to choose intrusive editorial interventions.
between politicians, salespersons, service providers, and All the papers in the volume were anonymously refereed
so forth. The second kind of discrimination depends on by one or more external assessors and by one or more of
local knowledge about those around you. The second set the authors, a subset of whom read each others’ papers;
of three meta-expertises do not depend on transmutation the later process was also carried out anonymously.6 It
as they are based on possessing one level or another of turned out that while both external and ‘internal’ referees
the expertise being judged. ‘Technical connoisseurship’ is made many critical but constructive comments, each over-
like the expertise of art critics or wine buffs who, crucially, all judgement on every paper was sufficiently positive to al-
are not themselves artists or wine-makers. The middle of low the relaxation of anonymity post hoc. This enables me
the three categories relates to what we most naturally think to thank Robert Crease, Head of Philosophy at Stoney-
of as skilful judgment—where one specialist judges brook, for doing the bulk of the external refereeing work,
another. There are three directions in which this middle and Trevor Pinch and Peter Halligan for their work on spe-
category of judgment can be made: an expert can judge cific papers.
someone who is still more expert, an expert can judge Three of the papers in this volume—those by Collins,
someone equally expert, or an expert can judge someone Evans & Gorman, Jenkins, and Shrager—drew their first
less expert. Mostly experts think they are pretty good at breaths at a workshop organised by Mike Gorman: ‘Trad-
judging in any of the three directions but we argue that ing zones: Interactional expertise and interdisciplinary col-
only the downward direction is reliable, the other direc- laboration’, supported by the US National Science
tions tending to lead to wrong impressions of reliability Foundation (SES-0526096), the Boston Consulting Group,
or irresolvable dispute. The one reliable category which and the Center for Nanotechnology & Society at Arizona
appears in the table is, therefore, labelled ‘downward dis- State University. Without Mike and his sponsors there
crimination’. Referred expertise is the use of an expertise may well have been no special issue. University of Chicago
learned in one domain within another domain. In the chap- Press is also to be thanked for allowing us to reprint the
ter we use examples drawn from the management of large above section on the Periodic Table from Rethinking exper-
scientific projects, where a manager moves from one to tise. Finally, I am especially grateful to Cardiff University
another, to illustrate the concept. and its School of Social Sciences for giving me and the
The final row of the table refers to the criteria that out- other Cardiff-based authors, time, space, and a modicum
siders try to use to judge between experts to avoid having of financial help, to pursue the work, and to my colleagues
to make the more difficult kind of judgments described in KES for being a brilliant and enthusiastic discussion
above. They can check expert’s qualifications, they can group.
check expert’s track records of success, or, as what we
argue is the best method of the criterion-based judgment,
References
they can assess the expert’s experience.
Collins, H. M., & Evans, R. (2007). Rethinking expertise. Chicago:
University of Chicago Press.
Acknowledgements
Selinger, E., & Crease, R. (Eds.). (2006). The philosophy of expertise. New
York: Columbia University Press.
This special issue owes its genesis to University of Chi- Stilgoe, J., Irwin, A., & Jones, K. (2006). The received wisdom: Opening up
cago Press, who supported the overall project by publish- expert advice. London: Demos.

6
I was the one person who knew who was refereeing my contributions but this seemed to result only in my receiving the most robust criticisms of all.

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