Professional Documents
Culture Documents
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
ACKNOWLEDGEMENTS
This research based final requirement has not been made possible without the
encouragement and cooperation of those people who supported and helped me all
To our dearest Vice President for Academic Affairs, Ms. Flordeliza R. Penaranda,
DBA for allowing us to have a company visit to understand its operation in managing
the business;
Lecturer Dr. Eden Santos, DBA who extended her guidance and valuable advises to make
Quilloy, Roxanne Villanueva, Winnie Cruz, Rezel Endoma, Analyn Santos, Sir Daniel San
Agustin, Ruben Dela Cruz, Johndel Arroyo, Harwin Ramos, Jaymar Villegas, Paulo Del
Prado and John Albert Clave for making this project an exciting, fruitful and full of
learnings; and
To Almighty God for giving me strength, effort and intelligence to make this
DEDICATION
This page of
JJSMV
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
I. INTRODUCTION
Business plays a major role within our society. It is a creative and competitive
activity that continuously contributes to the shaping of our society. By satisfying the
needs and wants people cannot satisfy themselves, businesses improve the quality of life
It is a way for individuals to provide goods and services to consumers, and at the
same time, produce a profit for themselves. Businesses are not only important because
they provide goods and services for consumers, but they also improve the economy and
increase jobs for people within society which is an additional fact producing a higher
standard of living.
Ways of doing business these days are different from how it was done twenty
years ago and will surely be different in the coming twenty years.
Change is the key word, and the business world is changing so rapidly that people need
to constantly adapt, perform and overcome to survive. Giving these facts and challenges,
every business need to find the most adapted solutions and implement rules and
procedures in order to maintain its competitive position, protect its market shares and
above all maintain the level of survival of the human beings involved in this business
(Owners, staff...).
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
It has always been a dream of mine to one day open and run a small business. I
feel that I know myself well, and that this career field would suit me best. Rather than
have one large company that brought in enough income annually, I prefer multiple
small businesses which in turn lead to large profit margins. I get bored easily, and this
variety of work will keep me motivated and happy through the rest of my working life.
However, to achieve my life dreams of running these businesses, there are certain steps
I must climb first to accomplish my goals. I realize that education in this field is not a
authors, business is exchange of goods. (E.g. Service for money with a profit motive).
Hence most of our wants are satisfied only by business. Of course, there are activities
carried on which are non-business kind. For E.g. a Government official or a government
body itself, a doctor, a teacher, a police officer or a house wife. But these activities are
Economic accords bring nations closer. There may be political differences, but
economic transactions do not get influenced by this. It is the foreign trade which earns
We apply the technical know-how of the foreign goods to our products; hence we
foreign countries. Therefore, we can conclude that business influences our lives in every
walk.
Thank you to University of Rizal System for they open a lot of opportunities to
hone the lives of young entrepreneurs. It is, and it will always be a great help for the
students to have or perform a company visit just to understand the normal operation of
the company.
Industrial visit has its own importance in a career of a student who is pursuing a
career. With an aim to go beyond academics, industrial visit provides student a practical
business in Angono, Rizal. They transform metal into intermediate or end products,
other than machinery, computers and electronics, and metal furniture, or treat
metal processes are forging, stamping, bending, forming, and machining, used to
shape individual pieces of metal; and other processes, such as welding and
may use one of these processes or a combination of these processes. Below is the
Figure 1.1
Earl Metal and Plastic Parts Fabricators Map
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
Arj’s Bar and Restaurant is a place where cooked food is sold to the
public, and where people sit down to eat it. It is also a place where people
go to enjoy the time and to eat a meal. Some restaurants are a chain, meaning
that there are a lot of restaurants that have the same name and serve the
o nice atmosphere. friendly crew. best place to chill and relax. very
place. thumbs up
o A very nice hang out venue for friends and family. With a very good
o Thank you po, we celebrated our christmas party in your resto awhile
Figure 1.2
C. J-Works Entreprise
The Product will be Liquid Car Wash Formula, Dishwashing liquid, Hand
soap and perfume. However, their formula is not limited to Car but also to other
domestic washing activities. Their customers are people from all works of life and
ages. J – Works Enterprise / Company located at Angono, Rizal. The target market
is not only parents but of all ages. Based on established survey data, Other parts
in Rizal area alone has 15 percent in the first half of 2012, compared with the same
period last year, as credit flows Angono and the rest of Rizal is the second-biggest
economy, dealers. Due to this huge demand there is minimal competition for the
Company and they intend to explore this market through a comprehensive market
strategy.
Their major strengths which will deliver ther markets include, the
its basic raw material inputs that can hardly be matched by our Competitors and
The Directors of the Company are well experienced in their chosen field; all
their experiences will be brought to bear in the new Company, and to kick-start at
a minimal rate with high quality product to penetrate the existing market and
customers easily.
Figure 1.3
A. Information
B. Location Map
C. Company Thrust
D. Services Offered
E. Facilities Equipment
F. Customers
J. Sample of Products
L. Operation Guide
A. Information
B. Location Map
C. Services Offered
D. Facilities Equipment
E. Customers
A. Information
bar or savage club etc.) Arj’s Bar is a retail business establishment that
other beverages such as mineral water and soft drinks and often sell
snack foods such as potato chips (also known as crisps) or peanuts, for
consumption on premises.
counters for their patrons. The said bar also offer entertainment or live
belligerent patrons, and to collect cover charges. Such bars often feature
Patrons
may sit or stand at the counter and be served by the bartender. Depending
on the size of a bar and its approach, alcohol may be served at the bar by
bar" is a set of shelves of glasses and bottles behind that counter. In some
B. Location Map
of the landmarks near the area/place is save more supermarket, McDonalds and
Jollibee. The restobar is also said to be near the public market of Angono.
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
C. Services Offered
Being prompt doesn't mean rushing or hovering, but it does mean taking
five minutes for drink refills, butter, sauce or the check can quickly make a good
dining experience turn sour. Customers can feel awkward when wondering if
they should remind their servers about the request. They may even eat food
For them, good service means a friendly, welcoming service. The owner of
Arj’s positively strive to encourage the exceptional service that occurs when
service workers take a genuine interest in their customers. For example, waiters
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL and
Corporate Fiscal Policy
hosts might ask customers
about their day, help them make food choices and give customers compliments.
Being Available
Customers who can see managers, hosts and waitstaff are more likely to give
Many diners are hesitant to actually walk into the bar or to the counter to ask
for something, and a customer should never have to shout into the kitchen. Just
by being visible, you make customers feel they are having a better experience
because they know if they need something, you're right there, available to help.
Being Exceptional
Customers can get good food and decent customer service almost anywhere.
What will set your restaurant apart is the degree to which you are willing to go
above and beyond to be exceptional. Restaurant employees can practice this kind
of customer service by being willing to make special creations for guests, offering
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL them
Corporate Fiscal Policy
drinks to go, bringing mints
after dinner and engaging in other little practices that show they are going above
SOME PRODUCTS
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
E. Customers
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL The
Corporate Fiscal Policy
target market of Arj’s is
morning they have the coffee and bento meals, and at the same time they even
go to the graveyard shift people. They also cater to 24/7. So in short they are
is a very good option. What you only need is money and after that you are
assured. They are planning to franchise in five-month’ time, the capital that he
invested in the franchise was returned. If you only have the money, it’s a sure
way. They are also very careful with new franchises. But sometimes people like
to go to new ones, like Kinamat in Angono also, Jolibbee it’s gaining popularity
Requirement
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
CHAPTER 2
1. Who is your target market and what do you offer them that is considered
them are adults, teenagers who wanted to relax especially in eating and
ANSWER: Basically, the food we served includes some twists. The music
played by the band are for all ages. In terms of technologies we actually
CHAPTER 3
services?
4. How does your company manage the quality of the service you are
providing?
the food at the right time. The employees are also well accommodating.
5. What are the factors that your company has that excels from another
company/ competitor?
CHAPTER 4
6. How do you ensure that your products are at most quality? How do you
morning to make sure that the food is fresh and at its peak. With regards
CHAPTER 5
ANSWER: They are always present. And of course we always mention our
8. How do you ensure that the team follows the process even on a tight
deadline?
CHAPTER 6
11. What is the weakest link in your time management system and how do
company.
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
CHAPTER 7
to your company?
ANSWER: No. Not Yet. Not this time. Coz our business is just a growing
company.
13. Did you have visited other company and conduct bench marking?
14. What is your competitive advantage with your competitor? And how do
CHAPTER 8
CHAPTER 9
17. How ensure that the inventory aging is correct when items (e.g., from
18. How do you determine appropriate reserves and safety stock level?
CHAPTER 10
our supplier.
20. Have you ever change the design of your supply chain? How was the
CHAPTER 11
21. Do you have any plans of changing your facility layout? Why?
We plan to have second floor so that the customers will enjoy a lot.
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
22. How does your business layout help you to achieve or provide fast
delivery?
desired plan maybe it will be a great help to monitor and maximize all
CHAPTER 12
23. Why did you choose this location? *In the future are you planning to
ANSWER:
CHAPTER 13
25. How do you control the production of product in high demand and in
social media
CHAPTER 14
ANSWER: No. Not at all. Since our industry is food and service we don’t
V. J-WORKS ENTERPRISE
A. Information
B. Location Map
C. Services Offered
D. Facilities Equipment
E. Customers
A. Information
Ruiz Jr., that produces Liquid Car/Domestic Wash products; and other
B. Location Map
The site is located at 332 DONA AURORA ST. PDB IBABA, ANGONO
RIZAL. It has enough space to utilize for the various commercial activities.
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
The site for the production is readily accessible with light, water
etc and a ready market in Kaduna and environs to meet the immediate
need of the people. The products have a unique name and logo of the
C. Services Offered
The product intends to service the local market with high quality
products but will further proceed to add value and export to other Asian
and the public or any persons who intends to start-up a company as ours.
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
D. Facilities Equipment
The Enterprise is a medium size plant size with the following facilities and
equipment.
Mixing Bowls
Turner (Pestle)
Plstic or Rubber Gloves
Spoons
Measurer
Water Heater
Rubber Containers
Raw Material
Nitro - Sol
Soda –Ash
Caustic Soda
SLS
Sulphuric Acid
Others
E. Customers
The liquid washing formula market is a huge market in Rizal and other
places near the vicinity that is growing fast due to increase in population and
the desire to have a quality formula by low, the medium and high income earning
class.
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
Our potential customers are people from the ages of 10 – 60 years which
CHAPTER 2
1. Who is your target market and what do you offer them that is considered
shall be labeled Sparklez. The uniqueness of our product from other will
and it harmless nature to the skin and other object it will be used on.
Uses
CHAPTER 3
services?
formula on it.
4. How does your company manage the quality of the service you are
providing?
5. What are the factors that your company has that excels from another
company/ competitor?
usually long operating cycle, etc. readily available raw material and
waste production. When this is achieved, it will become possible for the
CHAPTER 4
6. How do you ensure that your products are at most quality? How do you
of time and space. The advent of e-commerce has converted the entire
CHAPTER 5
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
7. How do you communicate
8. How do you ensure that the team follows the process even on a tight
deadline?
CHAPTER 6
11. What is the weakest link in your time management system and how do
company.
CHAPTER 7
to your company?
ANSWER: No. Not Yet. Not this time. Coz our business is just a growing
company.
13. Did you have visited other company and conduct bench marking?
advantage?
CHAPTER 8
CHAPTER 9
17. How ensure that the inventory aging is correct when items (e.g., from
18. How do you determine appropriate reserves and safety stock level?
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
ANSWER: So far,
CHAPTER 10
our supplier.
20. Have you ever change the design of your supply chain? How was the
CHAPTER 11
21. Do you have any plans of changing your facility layout? Why?
We plan to have second floor so that the customers will enjoy a lot.
22. How does your business layout help you to achieve or provide fast
delivery?
UNIVERSITY OF RIZAL SYSTEM
Binangonan, Rizal
GRADUATE SCHOOL
Corporate Fiscal Policy
ANSWER: If the
will be a great help to monitor and maximize all things needed in our
business.
CHAPTER 12
23. Why did you choose this location? *In the future are you planning to
ANSWER:
CHAPTER 13
25. How do you control the production of product in high demand and in
social media
CHAPTER 14
ANSWER: No. Not at all. Since our industry is food and service we don’t
RECOMMENDATIONS
Service firms like Earl Metal, Arj’s Restobar and J-Works can face challenges in
their marketing strategies as they often don’t offer physical products that can be
Customer Recommendations
Issue”, (Oumlil & Rao, 2003) Qualified sales leads can usually be found in the
existing customer base. When a professional service firm deals with their
current crop of satisfied customers, its sales staff should find out if those
clients have business associates that would benefit from their services. These
referrals come with an instant connection to the prospect and remove much of
interactions with potential clients and industry leaders. Gatherings that mix
events, give sales staffers additional chances to spread the word about the
company. They can also interact with important contacts in ways that leave
personal impressions.
stand out from their rivals (Zeitham, Bitner, & Gremler, 2010). Since no firm
can meet every customer’s every need, each company must determine which
skill sets it possesses and emphasize those skills. For instance, a law firm
specializing in bankruptcy law will stress its abilities to clients seeking help in
Social media has quickly become one of the most effective marketing
tools for service firms. Sites such as Facebook, Twitter and Tumblr give
Professional networking sites such as LinkedIn allow marketers and sales staff
focusing on one or multiple of these tactics will benefit for your company.