Professional Documents
Culture Documents
HATC
Confirmed
Issued By Checked By Reviewed By Verified By Approved By
By
July 1, 2014
Table of Contents
1 Preface
1-1 Structure of SQM
1-2 Production Process Image
1-3 SQM Outline
2 General
2-1 Important Safety Parts
2-2 Regulatory Compliance Certification
2-3 Designation of Quality Representative
2-4 Sub-Supplier Quality Assurance
2-5 Control of Honda-Owned Property
2-6 Control of Supply Parts
2-7 Supplier Quality Evaluation
2-7-1 Delivery Quality Evaluation
2-7-2 Supplier Quality Audit
2-8 Contaminants Control
2-9 Control of Quality Records
3 Pre-Production Stage
3-1 Stage Management
3-2 Process Design
3-2-1 Process Quality Control Table
3-3 Delivery Packaging
3-4 Countermeasure at Pre-production Stage
3-5 Quality Standards
3-5-1 Parts Inspection
3-5-2 Preparation of Limit Samples
3-5-3 Grain and Color Adjustment
3-6 Control of Monitoring and Measuring Devices
3-7 Operation Control Documents
3-8 Delivery of Parts
3-9 Transition to Mass Production
3-9-1 Validity Testing
5 Reference
5-1 Process Capability
5-2 Error Proofing
5-3 Control Chart
5-4 5 Principals for Problem Solving
5-5 Process FMEA
6 Supplement
6-1 Glossary of Terms and Definitions
6-2 Honda Contacts Conversion Table
6-3 Proposal for SQM Revision
6-4 Master List
1 Preface
Purpose: This manual is referred to as Supplier Quality Manual (herein after referred to as SQM) and is
supplemental to the “General Agreement for Purchase of Parts” and the” General Agreement for
Quality Assurance, to establish a process of providing high quality that satisfies and exceeds the
expectations of Honda product users.
Scope: SQM is applied to all parts ordered by Honda under the General Agreement for Purchase of
Parts. The scope of SQM includes all quality assurance activities performed by suppliers to ensure
the appropriate quality of delivered parts. However, where the application of SQM is not practical,
exemption may be accepted by specifying operations to which the SQM is not applicable and
reasons for the exclusion.
Roles of SQM: This manual is a part of the quality control manual set forth in the “General Agreement for
Quality Assurance” entered into and concluded between Honda and suppliers, and designed with a
view to provide supplemental information in order for parts and suppliers quality assurance activities
to confirm to the respective provisions of the “General Agreement for Purchase of Parts” and the
“General Agreement for Quality Assurance”. Suppliers are required to comply with each of the
requirements specified in the “General Agreement for Quality Assurance” with SQM as guidance on
practice of quality assurance.
Confidentiality: Honda and suppliers agree to take the same care to preserve the confidentiality of each
other's confidential information and will not disclose such information to any third party without the
prior permission of the other party.
SQM is copyrighted by Honda. All printed or downloaded contents of SQM via online by suppliers
are maintained and stored in a safe and controlled manner. Suppliers may make photocopies of
sections and pages of SQM for the purpose of training use or as reference, however please
exercise proper custody and control in a manner that such downloads and printouts are constantly
updated to the latest.
SQM contains confidential and proprietary information of Honda, and as a general rule, it will not be
disclosed to any individual or organization other than those who are suppliers without prior written
approval of Honda. However, if it required to perform operations and tasks, such as dissemination to
second and sub-suppliers, the information may be shared under the sole responsibility of the
disclosing suppler by identifying the person responsible for the control and by exercising appropriate
discretion and confidentiality of the information.
Public Quality Standards: Although the effectiveness of quality standards such as ISO 9000 series and
ISO/TS 16949, and environmental standards such as ISO14000 is recognized, third party
registration to these standards by an accredited third party certification body is not required.
Revision: Honda may revise or update SQM as necessary. Honda notifies suppliers of such revision or
update of SQM, and it takes effect after a grace period specified at the time of notification of the
revision or update.
Suppliers may request Honda for disclosure of obsolete versions of SQM.
Revision proposal: We would appreciate if you could forward your comments or suggestions for
improvement to SQM, please complete the form attached in “SQM 6-3 SQM Revision Proposal” and
contact below by IMPACT III or e-mail:
Honda Motor Co., Ltd. Purchasing Supervisory Unit, Purchasing Technical Division
Global Quality & Compliance Audit Division, Quality System Standardization Department
Pre-Production Stage
3-3 Delivery Packaging
2-3 Designation of Quality Representative
3-4 C/M at Pre-Production Stage -1 Parts Inspection
2-4 Sub-Supplier Quality Assurance
General
Stage Ⅱ Ⅲ Ⅳ Ⅴ Ⅵ
3-5 Qlty Std -1 Inspection Criteria for Parts 4-3 Identification &Traceability
-2 Preparation of Limit Samples
-3 Grain and Color Adjustment 4-4 Change Point Control
Supplier
3-6 Control of Monitoring and Measuring Devices 4-5 Corrective Action Report
-1 Delivery Quality Prolem
3-7 Operation Control Documents -2 Market Quality Problem
3-9 Transition to MP
-1 Validity Testing
4-6 Specification Change
-1 C/M Request Form
2-1 Important Safety Parts 2-6 Control of Supply Parts 5-1 Process Capability
Reference
General
2-2 Regulatory Compliance Certification 2-7 Supplier Quality Evaluation 5-2 Error Proofing
2-3 Designation of Quality Representative -1 Delivery Quality Evaluation 5-2 Control Chart
2-4 Sub-Supplier Quality Assurance -2 Supplier Quality Audit 5-4 5 Principals for Problem Solving
2-5 Control of Honda-Owned Property 2-8 Contaminants Control 5-5 Process FMEA
2-9 Control of Quality Records
3-9-1 Validity Testing 1) Honda shall, considering the level of importance, novelty, etc.,
select critical control parts for which suppliers are required to
report results of validity testing.
2) The supplier shall draw up an implementation plan for validity
testing to prove the conformity of parts to applicable drawings
(specifications included), etc., and complete all testing prior to
mass production startup.
2 General
1 Overview
1) Honda specifies important safety parts with drawings (specifications included).
2) Suppliers recognize “important safety parts” designated by Honda, become familiar with
the definition of HS, HA, and HB, and control them as critical items.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
3 Requirements
The supplier shall confirm special characteristics, which are specifically selected from
important safety parts and important quality characteristics(○ Q ), and exercise control in
accordance with section 3.2.
3.1 Review of specification
The supplier shall confirm important safety parts and important quality characteristics
(○ Q )designated by Honda in accordance with respective drawings (specifications
included).
Part rank varies by product type, such as motorcycle, automobile, or power product. The
same parts with identical function may be given different designation depending on the
product type. If providing the same parts for different products, the supplier shall confirm
the designation for each product.
awareness of quality.
3.2.3 Lot Control (refer to【SQM 4-3 Identification and Traceability】)
The supplier shall practice lot control for important safety parts and maintain records
in a manner that manufacturing history and release history correspond to the
identification of lots. With this procedure, the supplier shall excise control that the
scope of affected lots is identified and kept to a minimum in the event of
non-conformity.
4 Key Points
1) When providing support on important safety parts to companies related, ensure that the
supplier’s know how is adequately transferred.
2) Wherever possible, check multiple times for assembly processes that could contribute to
serious malfunctions (e.g. cotter pin insertion, etc.).
3) Check if recurrence prevention measures are in place for both hardware and software for
work involves important safety parts (e.g. bolt fastening for critical part installation).
5 Reference Materials
1) SQM 2-4 Sub-Supplier Quality Assurance
2) SQM 3-1 Stage Control
3) SQM 3-2 Process Design
4) SQM 3-2-1 Process Quality Control Table
5) SQM 3-7 Operations Control Documents
6) SQM 3-9 Transition to Mass Production
7) SQM 4-1 Early Mass Production Quality Control
8) SQM 4-3 Identification and Traceability
9) SQM 4-5-1 Delivery Quality Problem
10) SQM 5-1 Process Capability
11) SQM 6-1 Glossary of Terms and Definitions
12) HES A 3050 “Designation for Important Safety Parts”
13) HES A 3051 “Designation for Important Quality Characteristics”
1 Overview
1) Honda shall specify laws and regulations that suppliers must comply with in a manner
that all parts constituting a product meet the respective regulatory requirements.
2) The suppliers shall ensure that the products fully comply with any applicable laws and
regulations as requested by Honda.
2 Definition
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A course of action by the quality assurance representative,
Declaration of
facility quality representative, or responsible person who was
compliance with
1 appointed and entrusted by the quality assurance person of a
regulatory
supplier to verify that the specifications of parts designed by the
requirements
supplier comply with regulatory requirements.
3 Requirements
The supplier shall assure that all parts coming into Honda conform to requirements that define
the structure, function, and performance of parts with respect to safety and environment.
For chemical substances, the supplier shall, on its own responsibility, assure all parts to
comply with the requirements of Honda.
3.1 Compliance with Regulatory Requirements (excluding those relating to chemical
substances)
3.1.1 Confirmation of Application
The supplier shall validate regulatory requirements to be applied with drawings
(specifications included).
In addition to the information provided by Honda, collect all regulatory information
about safety and environment for the parts from government agencies, affiliated
companies overseas and external organizations concerned, and validate compliance
of parts coming into Honda with respective regulations.
3.1.2 Dissemination of regulatory requirements
The supplier shall confirm regulatory requirements for parts and for sub-suppliers
who supply parts to the supplier, if necessary, inform the respective suppliers of such
regulatory requirements, etc.
3.1.3 Promotion of Regulatory Compliance
The supplier shall determine appropriate responses to regulatory information
applicable to parts, and implement necessary measures as follows to ensure
compliance with regulatory requirements.
1) Assure regulatory compliance of parts designed and developed by its own and
obtain regulatory approval of such parts (present or submit an acquisition plan
for regulatory approval, if Honda requests).
2) Declare compliance with regulations (present or submit a compliance report and
certification, if Honda requests).
3) Communicate with Honda any information about changes resulted from a
decision that there would be an effect on the acquisition plan, compliance report,
or certificate that had already been acquired.
4) Improve manufacturing methods, inspection methods and quality control
systems.
5) Install facilities and inspection equipment.
3.2 Management of Chemical Substances (including actions for compliance with related laws
and regulations).
3.2.1 Requirements for Chemical Substances
The supplier shall, based on symbols for chemical substances (NH, HR, etc.)
specified on the drawing (specifications included), find the corresponding guideline
provided in “Honda Chemical Substance Management Standard”.
Chemical Substance Information Display on Drawing
Automobile: accords with HES A 3060 “Indication Methods Conforming to
Honda Chemical Substance Management Standard (Automobiles)”.
Motorcycle and Power Equipment: accord with HES A 3065“Indication Methods
Conforming to Honda Chemical Substance Management Standard (Motorcycles
and Power Products)”.
3.2.2 Control of Chemical Substances
The supplier shall refer to the most current edition of Honda Chemical Substance
Management Standard provided by Honda and have knowledge of the maximum
allowable concentrations of chemical substance (chemicals that fall under 3
categories of Honda chemical substance classification; P, DI, and DII) for all parts
that compose a Honda product, including parts to be purchased from sub-suppliers.
For all substances specifically designated as prohibited substances, (P) under the
Honda Chemical Substance Management Standard, the supplier shall assure
compliance of the substance with specified standards set forth in Honda Chemical
Substance Management Standard.
3.2.3 Collection and Submission of Data
Upon request by Honda, the supplier shall submit data to Honda based on “Honda
Chemical Substances/Recycle Data Collection Operation Manual” provided by
Honda.
Upon request from Honda with respect to submission of data on a chemical
substance content rate, the supplier shall perform its own analysis of the parts being
supplied to Honda and submit the result of such analysis.
4 Control of Records
No. Type of Record Retention Period
Verification result of regulatory
1 15 years
compliance management
Data of chemical substances/ recycling of
15 years after discontinuation of
2 chemicals presented or submitted to
production.
Honda
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
2) Honda Chemical Substance Management Standard
3) Indication Methods Conforming to Honda Chemical Substance Management Standard
(automobiles)
4) Indication Methods Conforming to Honda Chemical Substance Management Standard
(motorcycles and power products)
5) Honda Chemical Substances/Recycle Data Collection Operation Manual
2 Definitions
The definitions of terms used in this manual are described in【SQM 6-1 Glossary of Terms
and Definitions】.
3 Requirements
The supplier shall designate contacts for quality assurance to manage quality related
operations with Honda to facilitate thorough communication with Honda.
3.1 Designation of Quality Contact
The supplier shall designate qualified personnel to act as a contact to Honda for the
following duties in accordance with roles and tasks.
3.1.1 Quality Assurance Representative (executive officer level)
The supplier’s person responsible for implementation of company-wide quality
assurance activities.
Assume responsibility for the following as the representative for the supplier’s
quality.
1) Attends seminars on quality for suppliers organized by Honda.
2) Follows if Honda requests a corporate-level quality improvement.
3) Receives SQM issued by Honda and deploy its requirements throughout the
company.
4) Represents the supplier and participates in regular audits (QAV-1) for supplier
quality by Honda.
5) Serves as the contact person to Honda for a corporate-level communication or
when Honda makes corporate-level requests to the suppler.
3.1.2 Facility Quality Representative (head of a factory or general manager level officials)
A supplier’s personnel who is appointed per facility and responsible for quality
assurance activities at own facility. Entrusted by the quality assurance representative
and is responsible for deploying the latest version of SQM issued by Honda and
putting it into practice at all departments concerned of the facility.
3.2 Designation of Quality Contact
3.2.1 Initial Registration
The supplier shall submit to Honda the form “Quality Assurance Representative
Notification Form” provided in section 6 of this manual in an electronic data file.
3.2.2 Change of Contact Person or Information on the “Quality Assurance
Representative Notification Form.”
In the event of a contact person change or a change to the information provided on
“Quality Assurance Representative Notification Form”, the supplier shall immediately
inform Honda of the change, make necessary changes to the “Quality Assurance
Representative Notification Form”, and reports to Honda in the form of electronic
data file.
4 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
5 Flowchart
Supplier Honda
Contact
Purchasing
Establish relationships with Cost
new suppliers
General Agreement for General Agreement for
Initial Registration
Representative
6 Forms
6.1 Quality Assurance Representative Notification Form (blank)
Report communication route CODE
Supplier⇒Purchasing- Cost⇒※(The management block person in Company Name:
charge)⇒The QD Operations Block person in charge
Prepared by: Name, dept/job title
E-mail:
Phone: Fax:
E-mail:
C M S K C T
s s s s S s
Facility Quality Rep. s s s s s
Incumbent New
Address/Phone/FAX/E-mail address
Name Title Name Title
Gen. Manager, 4630 Shimotakanezawa,Haga-machi,Haga-gun,Tochigi-ken 321-3393
Ichiro Taro Executive
Dept of Quality Phone: 028-677-7014 Fax: 028-677-7050
Honda Assurance Honda Director
E-mail: Taro_Honda@hm.honda.co.jp
C M S K C T
s s s s S s
Facility Quality Rep. ※Fill in the blanks below even if no change s s s s s
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
All component parts and materials that a supplier procures from
1 Purchased parts its sub-suppliers in order to produce products to be delivered to
Honda.
Supplier A first tier supplier to Honda who receives orders for parts
2
(tier 1supplier) directly from Honda.
3 Requirements
The supplier shall exercise control over sub-suppliers on its own responsibly in order for the
requirements set by Honda to be thoroughly followed.
Supply parts provided by Honda are controlled in accordance with 【SQM 2-6 Control of
Supply Parts 】.
3.1 Selection of and Contracting with Sub-Suppliers
The supplier shall establish criteria for selecting sub-suppliers, perform evaluation, and
enter into a contract with sub-suppliers.
The suppler shall also create and maintain a list of such sub-suppliers with whom the
suppler has entered into a contract.
3.2 Quality Audit
3.2.1. The supplier shall perform quality audits of sub-suppliers on a regular basis or as
needed, confirm their quality performance and evaluate and/or re-evaluate them.
3.2.2. The supplier is required to be prepared in a manner that Honda can participate in a
quality audit of sub-suppliers if so requested by Honda( refer to【SQM 2-7 Supplier
Quality Evaluation】).
3.2.3. The supplier is required to maintain audit results in a manner that can be presented
or submitted to Honda upon request.
3.2.4. The supplier shall discuss with Honda if any restrictions apply to 3.2.2 and 3.2.3
above for reasons of confidentiality and nondisclosure agreement.
3.3 Important Safety Parts
The supplier shall, if using sub-suppliers with respect to important safety parts, assume
responsibility for and exercise control of sub-suppliers in a manner that ensures
requirements described in this manual are thoroughly implemented at the supplier’s
responsibility ( refer to【SQM 2-1 Important Safety Parts】).
5 Reference Materials
1) SQM 2-1 Important Safety Parts
2) SQM 2-2 Regulatory Compliance Certification
3) SQM 2-6 Control of Supply Parts
4) SQM 2-7-2 Supplier Quality Audit
5) SQM 3-2 Process Design
6) SQM 3-2-1 Process Quality Control Table
7) SQM 3-5-1 Parts Inspection Criteria
8) SQM 3-7 Operation Control Documents
9) SQM 3-9 Transition to Mass Production
10) SQM 3-9-1 Validity Testing
11) SQM 4-1 Early Mass Production Quality Control
12) SQM 4-3 Identification and Traceability
13) SQM 4-4 Change Point Control
14) SQM 4-5 Corrective Action Report
15) SQM 5-1 Process Capability
16) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall, where necessary, lend suppliers machines, dies, jigs and tools, etc.,
necessary to manufacture parts.
2) The supplier shall take over the control method of Honda to properly control machines,
dies, jigs and tools, etc., necessary to manufacture parts.
2 Definition
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
When necessary, after consulting with the supplier, Honda will
Honda-owned
1 lend machines, dies, tools and jigs, etc. needed to manufacture
property
parts, etc.
3 Requirement
3.1 Honda-owned Property
3.1.1 Identification
The supplier shall identify Honda owned properties in a manner that allows the items
to be visually explicit and permanently identifiable as lent items.
3.1.2 Maintenance
The supplier shall, when using lent items, perform maintenance and control its
records in accordance with the procedure provided by Honda to ensure proper
quality. If no procedure is provided by Honda, the supplier may establish its own
procedures to maintain lent items. If lent items are not used for a long period of time,
the supplier shall properly store and prevent deterioration in accuracy, functions, etc.
of the items. Perform additional preoperational inspections to verify there are no
problems with the condition of lent items when operations resume.
3.2 Use of Lent Items
The supplier shall comply with instructions for use of lent items provided by Honda, if any.
Unless otherwise deemed necessary by Honda, the supplier may not use lent items for
any purpose other than the purpose for which it was originally intended, or may not
alienate, sublease or mortgage such lent items to the third party.
3.3 Actions for Abnormal Conditions
The supplier shall, in the event that lent items are lost or damaged, or found not suitable
for use, report to Honda, determine a course of action after consultation with Honda, and
control records.
3.4 Return of Lent Items
The supplier shall, if Honda so requests, return lent items to Honda on the date, time and
place specified by Honda.
3.5 Records
The supplier shall, if Honda requires, control quality records related to lent items by
following instructions provided by Honda.
If no instructions are provided by Honda, the supplier may establish its own procedures
and maintain records accordingly.
4 Control of Records
No. Type of Record Retention Period
Maintenance records of Honda-owned 15 years
1
properties
Records of actions for abnormal conditions of
2 15 years
Honda-owned properties
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) When Honda provides component parts to a supplier on consignment, Honda shall
control quality of the supply parts by clarifying roles and responsibilities of supply parts
users, supply parts suppliers, and Honda.
2) The supply parts user shall assure the quality of parts of own in accordance with the roles
and responsibilities defined by Honda.
3) The supply parts supplier shall assure supply parts in accordance with the roles and
responsibilities defined by Honda.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
Component parts provided to a supplier by Honda to
manufacture parts to be delivered to Honda. This applies when
Honda purchases a part from a supplier (supply parts supplier)
1 Supply Parts
and/or manufactures a part, which is provided to another
supplier (user) for a fee to manufacture parts delivered to
Honda.
A supplier who uses supply parts as components in the
2 Supply Part User
manufacture of parts to Honda.
A company which has a direct contract with Honda, and
3 Supply Part Supplier provides supply parts to another company designated by
Honda.
Composite Quality A quality characteristic that will be demonstrated or explicated
4
Characteristics by a combination of supply parts and manufacturing parts.
Total Quality Quality characteristics of the final products completed by a
5
Characteristics supply part user.
3 Requirements
3.1 Responsibilities
The major responsibilities of supply part user, supply part supplier and Honda are
described in the following.
Supply 1) Perform receiving inspection (consult with Honda for details).
parts user 2) Request a supply parts supplier for analysis and measures if a
problem with supply parts is found.
3) Assure overall quality characteristic of complete parts.
4) Request Honda for a coordination meeting set forth in section 3.2 as
necessary.
Supply 1) Assure quality characteristics of parts of own manufacture.
parts 2) Disclose information to its user and Honda when necessary to control
supplier the quality of supply parts.
3) Perform analysis and measures against a problem with supply parts
requested by a supply part user (supply part user may perform
process verification as necessary)
4) Request Honda for a coordination meeting set forth in section 3.2 as
necessary.
Honda 1) Organize a coordination meeting with supply part users and supply
part suppliers to build consensus on the responsibility for quality
assurance of parts with composite quality characteristics.
2) Assure quality characteristics of supply parts manufactured by Honda.
3) Disclose information to supply parts users and supply parts suppliers
when necessary to control the quality of supply parts.
4) Request supply parts supplier to conduct analysis and measures if
any problems with supply parts are found after delivery to Honda.
3.2 Agreement on the burden of quality assurance of parts with composite quality
characteristics.
3.2.1 The supply parts user and supply parts supplier shall, if so requested by Honda,
take part in coordination meeting to discuss the burden of quality assurance of parts
with composite quality characteristics to reach agreement for items necessary to
control these parts. The items necessary for the control shall include the following at
a minimum.
1) Delivery packaging for supply parts
2) Handling of supply parts
3) The burden of quality assurance of parts with composite quality characteristics.
4) Handling of nonconforming parts.
5) The supply part supplier shall document and control records of the coordination
meeting, if so requested by Honda.
3.2.2 The supply part user and supply part supplier shall, if necessary to amend the
agreement reached at a coordination meeting, immediately report to Honda.
4 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
5 Flowchart
Pre-Production Stage
Supply Part Supplier Supply Part User Honda
Contact
Supply No
part
Normal
Yes
business flow
New model
Coordination meeting to build consensus on the responsibility for quality assurance of parts
preparation
(to be held if required)
& other
related
Sample event part section
production
Production Preparation Stage
New model
<<Improvement instruction>> preparation
Acceptance
inspection section
Fail
CM promotion Pass
Sample
Acceptance
Event part release event part
inspection
Pass production
Fail <<Imprvement
New model
instruction>>
CM Acceptance preparation
promotion Fail inspection section
Pass
Event part
production
Event part
release
Pass Receiving
<<Improvement instruction>> Judgment on
quality
Honda's
Fail intervention section
Pass
MP part release
Production Stage
CM detail report
Receiving
Fail Acceptance quality
inspection section
Pass
CM detail Pass CM detail Pass
confirmation confirmation
Fail Fail
Fail Acceptance
inspection
Pass
MP part production
MP part release
Initial Product Control
[IPP]
MP product production
Specification Change
Supply Part Supplier Supply Part User Honda Contact
Instruction of specification change Procureme
nt section
Keep track of specification changes Keep track of specification changes
Receiving
Request coordination meeting Request coordination meeting Decision of holding coordination
quality
meeting
section
(if required)
Receiving
Coordination meeting to build consensus on the responsibility for quality assurance of parts
quality &
(to be held if required)
other
IPP processing / production related
section
IPP release
Initial Product Control
[IPP]
IPP after specification
change
Part release
Initial Product Control
[IPP]
IPP after specification
change
CM detail report
Fail Acceptance
Receiving
inspection quality
section
Pass
CM detail CM detail
confirmation confirmation
Pass Pass
Fail Fail
Fail Acceptance
inspection
Pass
MP part production
MP part release
Initial Product Control
[IPP]
IPP after specification
change
Fail Acceptance
Receiving
inspection quality
section
Pass
MP product production
Fail Final
inspection
Pass
1 Overview
1) Honda shall communicate the purpose and viewpoints of quality assessment to
suppliers.
2) The supplier shall become familiar with requirements of Honda and take appropriate
actions.
2 Definitions
The definitions of terms used in this manual are contained in【SQM 6-1 Glossary of Terms and
Definitions】.
3 Requirements
The supplier shall be evaluation for the following assessment items as a basis for the ability to
supply parts in accordance with requirements established by Honda.
The results of the evaluation may be used by Honda for determining maker layout.
The supplier shall sustain and improve the quality of parts to be delivered to Honda while
monitoring conformity to the requirements and consistently achieving targets for quality and
delivery timing.
3.1 Assessment items
1) Market quality evaluation
2) Delivery quality evaluation
3) Delivery evaluation (quantity, timing)
4) Quality assurance system evaluation
The results of occasional audit may be reviewed as part of the assessment.
3.2 Assessment viewpoints
The following are Honda’s viewpoints for each assessment item.
1 Overview
1) Honda shall inform suppliers of the results of delivery quality performance (including
supply parts).
2) The supplier shall monitor the results of performance, verify attainment of the target, and
continuously improve the delivery quality.
2 Definitions
The definitions of terms used in this manual are contained in【SQM 6-1 Glossary of Terms and
Definitions】.
3 Requirements
3.1 The supplier shall be evaluated for delivery quality by Honda each month. The results
are classified into 6 evaluation levels.
3.1.1 Delivery quality evaluation criteria
Level 1 2 3 4 5 6
Delivery
Between Between Between Between Above
quality Below 6
6-18 18-30 30-60 60-90 90
performance points
points points points points points
score
3.1.2 Rating
Rating shall be given for delivery quality performance.
4 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
5 Flowchart
Supplier Honda
Contact
1 Overview
1) Honda shall conduct quality audits of suppliers’ sites.
2) The supplier shall participate in the quality audit and take appropriate actions with respect
to the findings identified.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A member who was selected by a supplier from its own
Supplier
1 employees and leads assessment during a Quality Assurance
in-house visitor
Visit.
A section of Honda, which acts as a planning center for the
Lead section of
2 Quality Assurance Visit and issues individual audit plans to notify
Honda
suppliers of the audit
3 Category of Audit
3.1 The supplier shall receive a supplier’s quality audit conducted by Honda.
There are two types of audits: a regular audit and an occasional audit of suppliers’ quality
conducted by Honda.
No. Types of Audit Detail
Quality audit carried out to review the quality system of a
supplier and to verify the status of implementation of the quality
1 Regular audit system (also called “Quality Assurance Visit-1” or “QAV-1”).
This also includes verifying the suppliers’ audit results through
documents.
Of those which correspond to the following criteria, a supplier’s
quality audit which will be conducted when deemed necessary
by Honda (also referred to as QAV-2), and this will be
performed by specifying the scope of confirmation and
verification in accordance with the purpose of the audit..
Occasional 1) At occurrence of serious problem which is attributable to
2 the supplier
audit
2) When a new manufacturing process is used for the
production of new models or new derivatives, etc.
3) When establishing new business relationships with new
suppliers.
4) Others
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Flowchart
6.1 Regular audit (QAV-1)
Issue Pur
annual regular Supervisory
inform of the
month of an audit schedule Unit
Confirm audit
<Audit
implemented
by supplier> Audit
Send implementation plan per
Prepare for the audit audit lead sec.
Auditing
Implement regular audit, confirm and coordinate findings, raise audit report form.
section
Audit
Prepare and plan measures Audit report first issue lead sec.
Implement Implement measures (measure request)
and take
measures
Approval
Supplier Honda
Contact
Auditing
Implement occasional audit, raise audit report form. section
Audit
Approval from the Qlty
Receive audit report lead sec.
Assurance Rep.
Implement measures
Auditing
Confirm completion of measures and record the result section
1 Overview
1) Honda shall define the requirements to properly exercise the control of contaminants.
2) The supplier shall define control items, points, etc. for parts subject to contaminants
control and maintain satisfactory condition conforming to contaminants control criteria.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
1 Contaminants Foreign matter such as grain, grit, chip, burr, dirt, dust, etc.
Component parts constituting an automatic speed change
mechanism, such as AT (automatic transmission), CVT
Automatic
2 (continuously variable transmission), 4WD (4-wheel drive),
transmission, etc.
MCU (moment control unit), etc., and parts assembled to
them.
A ranking of contaminants control parts such as automatic
3 Cleanliness rank transmission, etc. in the order of influence of contamination on
the function of the automatic transmission, etc.
A ranking of contaminants control parts, which are not
4 Control priority ranking included in the definition of automatic transmission, etc., by
safety, function and performance.
3 Requirements
3.1 Key control parts
3.1.1 Of those parts such as automatic transmission, etc., the ones subject to intensive
control of contaminants shall be the parts whose cleanliness ranks and contaminant
mass criteria are specified on the drawing in accordance with HES (Honda
Engineering Standards). However, parts that are not specified on the drawing but are
set forth in section 6 “Contaminants Control Parts (automatic transmission, etc.)”
shall also be included.
3.1.2 Of those parts not included in the definition of automatic transmission, etc., the
ones subject to intensive control of contaminants shall be the parts set forth in
section 7 “Contaminants Control Parts (other than automatic transmission, etc.)”.
3.1.3 Cleanliness rank of each critical control part such as automatic transmission, etc.
shall be as follows.
Cleanness
Description
Rank
Control circuit parts whose failure, such as valve lock failure by contact
A
with contaminants, causes to lose function and quality of drive train.
Parts having contact with hydraulic fluid excluding control circuit parts
B whose failure, such as valve lock by contact with contaminants, causes to
lose function and quality of drive train
Parts not included in rank A nor B which can contaminate parts in rank A
C
or B indirectly by contact with contaminants.
3.1.4 Management priority ranks classified by key control parts not included in automatic
transmissions, etc. shall be as follows.
Management
Description
importance rank
Parts which may seriously injure basic functions (run, turn, stop, etc.)
A
of products by contaminants.
Parts which may affect basic functions (run, turn, stop, etc.) of
B
products by contaminants.
2 Verification of 1.Verification
cleanliness Other than automatic
Automatic transmission, etc
transmission, etc.
ranks and ・Drawing
Cleanness rank
・Section 6 this manual
management Management priority
・Section 7 this manual.
rank
importance
ranks
3 Setting of 1.Define items subject to contaminants control items during processing
contaminants and transportation.
control plans 2.Arrange preventives against contaminants mix-up.
3.Reflect contaminants control items in the standard documents.
Acceptance(three Improvement
consecutive times)
Failed 5 times in total. Sorting
Acceptance (three
consecutive times)
Rejection
Rejection (one time)
Discontinue sampling
(one time) inspection
3.3.3 The inspection frequency for each inspection severity category shall be as follows.
Severity of
Reduced inspection Normal inspection Tightened inspection
inspection
Frequency of Once every two
Once a month Once a week
inspection weeks
3.3.4 Collect inspection samples in accordance with the following part mass category (if
other than a whole number, shall be rounded).
The part mass shall be the values indicated on drawings.
Classification Less than More than
11~100g 101~500g 501~1000g
by part mass 10g 1001g
Sample size 10 5 5 3 3
4 Control of Records
No. Type of Record Retention Period
1 Collected Contaminants 1 year
2 Contaminant Inspection Records 5 years
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
2) HES A3054 “Designation for Cleanliness of Automatic Transmission”.
MCU R/L clutch case COMP Regulator valve R side cover Center shaft Planetary ASSY Clutch disc Special bolt Under cover
L side cover ASSY Oil pump driven gear R side cover packing R/L clutch case packing L central gear Clutch plate Oil pump gear cover MCU sub-harness
Solenoid valve body Oil pump drive gear Breather cover packing Solenoid body packing R central joint COMP Clutch return spring Oil hose pipe COMP Harness clamp stay
Solenoid separate Clutch piston Extension tube COMP Breather cover COMP R central gear Spring guide plate Sub-harness stay
plate ATF strainer COMP Extension shaft Valve cap plate C central gear Clutch end plate Breather tube ASSY
Linear solenoid ASSY Regulator valve spring
Shift solenoid ASSY Regulator valve cap
Oil pressure sensor
Oil TEMP sensor
Common Seal ring Cooler hose Thrust washer Needle bearing Washer Spring washer
parts Drive shaft Distance collar Thrust needle bearing Shim Drain plug bolt
Half shaft Snap ring Oil seal Snap ring Plug washer
Flange bolt Ball bearing Collar Dowel pin Differential pinion thrust
O ring Ball radial bearing Roller Hex nut washer
Cotter Taper bearing circlip Flange nut Spring pin
Radiator (AT oil cooler)
Fuel system
・Fuel tank
・Fuel pump
・Circuit component not filtered through
fuel filter
1 Overview
1) Honda shall identify quality records which Honda may require suppliers for presentation.
2) The supplier shall retain quality records, when so designated in SQM in accordance with
requirements established by Honda.
2 Definitions
The definitions of terms used in this manual are contained in【SQM 6-1 Glossary of Terms and
Definitions】.
No. Term Definition
The act of organizing frequently-used documents in a manner
1 Storage
that allows fast retrieval during daily business operations.
The act of preserving less-frequently-used documents (including
electronic medium) in a location such as archive and stockroom
2 Retention
outside the worksite in a manner that allows prompt retrieval
when needed.
3 Requirements
3.1 Storage and retention of quality records
3.1.1 The supplier shall, if maintain quality records on electronic media, make the
records available for Honda to view with a support from the supplier associates upon
request from Honda.
3.1.2 The supplier shall give consideration for retention and storage means in order for
the records not to become illegible due to deterioration of the media or changes in
the environment for use.
3.2 Retention Period
The supplier shall, for the period of time specified in the “Control of Records” section in
respective SQM articles, ensure retention and/or storage of quality records concerned.
The retention period shall be the duration from the day of establishing or receiving to the
day of disposition of the records.
3.3 Presentation or submission of quality records
3.4.1 The supplier shall, in response to a request from Honda, present or submit quality
records to Honda. Honda may request submission of relevant quality records on
electronic media.
3.4.2 The supplier shall, if so requested by Honda for presentation or submission of
stored quality records, provide information in regard to the time needed until
presenting or submitting the records.
3.4 Disposition of records
The supplier shall, for quality records that have reached their retention period, dispose
them after rendering the contents illegible.
4 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
3 Pre-Production Stage
1 Overview
1) Honda shall designate key control parts, and verify production preparation activities of a
supplier for the key control parts.
2) The supplier shall plan production preparation activities to be linked to the pre-production
schedule of Honda. Items to complete at each stage of Pre-production shall be defined in
order for the supplier to thoroughly implement the planned activities.
2 Definition
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No Term Definition
1 Stage A management method that controls supplier activities on a
Management step-by-step basis. The processes of pre-production and mass
production are divided into 6 stages from stage I to stage VI.
Main activity to be completed at each stage is described below.
Stage Ⅰ:Obtain product requirements from Honda (Stage I will
be omitted hereafter since this stage consists of activities prior
to the Pre-production).
Stage Ⅱ:Formulate a manufacture management plan.
Stage Ⅲ : Promote activities required based on the
manufacture management plan.
Stage Ⅳ:Verify quality maturation status.
Stage Ⅴ:Confirm the prospect of transition to mass production
and declare completion of production preparation.
Stage Ⅵ:Mass production.
2 Manufacturing A management plan to monitor progress of the activities specified
Management Plan in the Stage Management.
3 Requirements
The supplier shall formulate a manufacturing management plan that includes control items
designated in Article 3.3 “Control Items and Objectives” at a minimum, and implement
activities to achieve objectives set forth for each stage for respective control items.
3.1 The supplier shall formulate a manufacturing management plan in conjunction with
respective stages below.
Honda (Design & Pre-production Stage Mass Production
Development Stage) Stage
Supplier Pre-production Stage Mass Production Stage
Timing
Prototype Dwg Prototype Dwg M/P Dwg
13 Control items at each Plan to conduct process FMEA, etc. and Determine Decide on control Process Process
manufacturing determine items requiring control in a possible causes items for the improvement. improvement
process process. by conducting manufacturing
process FMEA. process.
14 Lot No. Display Detail Plan to define lot control numbers to Understand the Manage planned Check devices Check
display on the parts, hand in “Lot No. scope of subject and actual for display of part continuous lot
Display Details” to Honda, and to carry out parts. outputs. lot. number display in
lot identification. Decide the Lot the line.
No. Display
Details.
Process set-up
plan for lot
identification.
4 Control of Records
No. Type of Record Retention Period
1 Manufacturing management plan 5 years
5 Reference Materials
1) SQM 2-2 Regulatory Compliance Certification
2) SQM 3-2-1 Process Quality Control Table
3) SQM 3-5-3 Grain and Color Adjustment
4) SQM 3-9 Transition to Mass Production
5) SQM 3-9-1 Validity Testing
6) SQM 4-1 Early Mass Production Quality Control
7) SQM 4-2 Mass Production Quality Control
8) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall define the requirements for suppliers to design a process.
2) The supplier shall clarify requirements for designing a process, and maintain the
manufacturing process at an appropriate quality level.
2 Definitions
The definitions of terms used in this manual are as follows. For other terms and definitions,
refer to【SQM 6-1 Glossary of Terms and Definitions】
№ Term Definition
1 Recall, etc. A general term for market action, which includes recall,
improvement campaign, service campaign and extended
warranty.
2 Recall An act of implementing improvement measures by
submitting a notice to the competent authorities in
accordance with Paragraph 3 of Article 63 (Report, etc. of
Corrective Action) of Road Vehicles Act (Law No.185 of
1951).
This includes the implementation of equivalent actions in
foreign countries in accordance with the laws and
regulations of those countries.
3 Improvement campaign An action taken by Honda to implement improvement
measures by submitting a notice to the competent
authorities in accordance with Article 9 (Improvement
Campaign) of Circular Notice "Handling Procedure for
Notification, etc. of Recall" (Jishin No.1530 of December 1,
1994, hereinafter referred to as "Circular Notice").
4 Service campaign An act of implementing improvement measures by
submitting a notice to the competent authorities in
accordance with Article 10 (Implementation of Service
Campaign) of Circular Notice.
5 Extended warranty An act of extending the warranty period, submitting a
notice to the competent authorities, and implement
improvement measures.
3 Requirements
3.1 Process Control Item Setting
3.1.1 The supplier shall, to ascertain quality requirements through the drawing
(specifications included) and maintain appropriate quality, set control items in
consideration of the following when designing manufacturing processes (refer to
【SQM 5-2 Error Proofing 】and【SQM 5-5 Process FMEA】).
1) Part design input requirements
2) Required production capacity and process capability
3) Capability and accuracy of production equipment
4) Capability and accuracy of measuring equipment
5) Experience from past process designs
6) Past problems attributed to process designs
7) Possible problems predicted by Process FMEA and/or other means.
8) Incorporation of error proof measures as necessary
9) Necessary inspection and testing
3.1.2 The supplier shall classify defined control items into quality characteristics items
and process control items, and establish control methods respectively.
3.1.3 The supplier shall create a process quality control table based on the results of
paragraph 3.1.1 and 3.1.2 above in accordance with【SQM 3-2-1 Process Quality
Control Table】.
3.2 Designation and Control of Critical Items
3.2.1 The supplier shall designate control items that meet any of the following conditions
as critical items.
1) An item which has a mark(○ Q ) on its product drawings, specifications, etc.
2) A control item which directly affects the inspection item with item importance A
defined in the inspection criteria.
3) An item related to quality characteristics and manufacturing conditions that may
result in a defect of an important function (such as running, turning, stopping,
guard, insulation, protection, exhaust gas controlling or identification) as defined
in Honda Engineering Standard (HES A 3050).
4) An item for which recall, etc. was taken in the past.
Items involved in a recall, etc. in the past
5) An item for which a focused control is judged to be required based on the
process capability evaluation, the past quality performance (market quality
information, in-house quality information, in-process failure), the manufacturing
quality criteria, etc.
3.2.2 The supplier shall control critical items with consideration to the following
requirements.
1) Identify critical items on process quality control table, operation standard, etc.
2) Submit data of periodic inspections or testing, if so required by Honda.
3) Assign personnel who are trained with the knowledge of the relevant processes.
4) Assess the process capability in accordance with【SQM 5-1 Process Capability ,
if so required by Honda.
5) If applicable, apply contaminants control in accordance with 【 SQM 2-8
Contaminants Control】.
3.2.3 If critical items are processed by a sub-supplier, the supplier shall be
responsible for managing the sub-supplier in a manner that all requirements in this
manual are thoroughly implemented ( refer to 【SQM 2-1 Important Safety Parts】、
【SQM 2-4 Sub-Supplier Quality Assurance 】and 【SQM 3-2-1 Process Quality
Control Table】).
4 Reference Materials
1) SQM 2-1 Important Safety Parts
2) SQM 2-4 Sub-Supplier Quality Assurance
3) SQM 3-2-1 Process Quality Control Table
4) SQM 5-1 Process Capability
5) SQM 5-2 Error Proofing
6) SQM 5-5 Process FMEA
7) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall define contents and provide operation procedure for process quality control
table.
2) The supplier shall control and maintain the process quality control table and use for the
following purposes.
a) Management of control items for in-process quality assurance.
b) Monitoring of process control conditions.
c) Accumulation and conveyance of skills and technology, etc.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No Term Definition
Quality Property and performance subject to quality evaluation, and
1
Characteristics standards and criteria to control them.
Control items for the set up condition and its standards and/or
Production
2 criteria necessary to ensure quality required for respective
Conditions
manufacturing processes.
3 Requirements
3.1 Preparation criteria
The supplier shall design manufacturing processes, conduct process FMEA, etc., and
draw up process quality control table in accordance with drawings, specifications, etc.
issued by Honda and/or those draw up by the supplier and verified by Honda.
3.2 Subject Parts and Processes
3.2.1 Process Quality Control Table shall be made for all parts ordered by Honda. For the
parts with the same or similar process sequence, quality characteristics, production
condition, etc., a representative process quality control table may be accepted with
the attachment of “Process Quality Control Table (Appendix) List of Applied
Parts“(Form-5) set forth in section 8.11.
The differences between process sequence, quality characteristics and production
conditions of similar parts shall also be clearly entered appending to the process
quality control table of the representative parts.
3.2.2 Regardless of the preceding section, the supplier may exclude standardized parts
that comply with standards such as ISO (International Organization for
Standardization), JIS (Japanese Industrial Standards), and HES (Honda
Engineering Standards) from the subject parts for the process quality control table.
However, if so requested by Honda, the supplier shall follow the direction and
provide the process quality control table for review.
3.2.3 The supplier shall include all processes from the receiving of materials and
component parts to the shipping of finished product to Honda (or to the supply parts
user) in the process quality control table. Process quality control table shall be made
per delivery package (per delivery package to the receiving party if shipped as
supply parts).
3.2.4 The supplier shall, in the event of employing an outsourced process after receiving
component parts, encompass all processes from the release to the delivery of parts
from outsourced service providers in the process quality control table.
3.2.5 If any of the important quality characteristics designated by Honda is processed at
sub-suppliers, the supplier shall include such outsourced processes in supplier’s
process quality control table.
4 Key points
1) Conduct process FMEA and define control items required as manufacturing standards.
2) Perform casting parts pressure leakage testing with the parts for which the final
fabrication was completed.
3) Choose cleaning agent taking into consideration chemical reactions with substances
used subsequently, such as rust inhibitor, lubricant, etc.
4) In the event of confirming the status of reflection of the requirements in the process
quality control table, cross check the requirements for products with drawings
(specifications included).
5 Control of Records
No. Type of Record Retention Period
15 years after the issue of discontinuation
1 Process Quality Control Table
order.
6 Reference Materials
1) SQM 4-4 Change Point Control
2) SQM 6-1 Glossary of Terms and Definitions
New model
Process design Drawing preparation
- Process FMEA section
Receipt
- Problem containment system
- Error proofing
A need for
revision of
Process Quality Process Quality
Store Control Table is
identified Receipt Control Table Procurement
Process
Quality submission request
Control Table Notice of PQCT
originals submission
Production Stage
8 Forms
8.1 Notice for Submission of Process Quality Control Table (Form 1) (referential)
(Form - 1)
Process Quality [ Notice for Submission of Process Quality Control Table ] Honda Motor Co., Ltd.
Issue date: / /
Month day Year
To:
Div/BL/MO
Material Division
Approved by Created by
◇ Please submit ( new / revised ) Process Quality Control Table for the following parts.
document
Due to an arrangement with Mr./Ms _______, Honda Revised # of revisions made:
Reason:
Supplier
from / (month/day)
Comments from the confirmation division. Received by
Received on / / (yyyy/mm/dd)
Returned by
Returned on / / (yyyy/mm/dd)
8.3 Process Quality Control Table Issuance Report (Form 2 ) Entry procedure 2/2
(Form - 2) Sample
Process Quality [Notification of Process Quality Control Table Issuance] Sample
Process Quality [Notice Requiring Submission of Process Quality Control Table] Please complete all applicable fields within the bold lines.
Approved by Created by
Honda Motor Co., Ltd. No. Description
3 2 1 Fill in the issue date in A.D. year.
2 Sign or seal after all required fields were completed by the supplier.
Facility name: Division:
Issue date: 1 / / (mm/dd/yy) 3 Quality Assurance Representative signs or seals in principle upon confirming the contents filled in by the writer.
4 Company Name -1. If the submission of this issuance notification is due to the submission request notice, fill in the
To: 5 name of the organization for submission provided in [Notice Requiring Submission of Process
Contact Person Name 4 Quality Control Table] that corresponds to this issuance notification.
Address -2. Fill in the name of the person in charge in the receiving section in relation to parts in the
Process Quality Control Table if the notification is issued on their reasons.
6
Telephone No. 5 Fill in the name of the company and the contact person for inquiries from Honda.
7
lease place a circle in the box of your reason. 6 Fill in the address and phone number of the company.
Due to submission request notice (new/revised) 8 New # of original: Put a circle in the box that is most appropriate, and
Notification
Notification -1. circle New or Revised if the submission is due to the submission request notice.
Due to an arrangement with Mr./Ms_______ , Honda document Revised # of revisions made: 7
-2. Write the name of the person from Honda if the submission is due to arrangement made
Due to company reasons. between person from the company and Honda's representative.
Part Number Part Name This notification takes effect 9 Fill in the reason for submitting this Process Quality Control Table.
from the delivery date
Honda -1. Fill in the part number in this Process Quality Control Table.
10 11 12 10 -2. Fill in the part number if there is a part number at the supplier that corresponds to Honda's
Supplier
from / (day/month) and a slash if there is not.
Comments Received by
Received 14 / / 11 Fill in the part name that corresponds to the part number.
13 on (month/day/year)
Returned by 12 Fill in the scheduled date for commencement of carry-in of the subject part in this notification.
Returned
on
15
/ /
13 For Honda use only (no entry required).
Flow process chart symbols shall conform to JIS Z8206 (composite symbol: combine sub-job symbol in main job symbol)
○ Machining □ Quantity inspection Flow line crossing Main job - machining /sub job -quality inspection.
○ Transfer ◇ Quality inspection Control classification in process sequence Main job - quality inspection /sub job - quantity inspection. ・・・ Initial Establishment 15 Approved by Checked by Prepared by
Dept Checked
▽ Storage ー Process sequence Code Date Revision Record Creation Division
05071 Route: dept. prepared => dept. checked => dept prepared.
Original to be retained until YYYY/MM
22
/23
6 8
If there are multiple part classification no. or type no., one of the following may be taken for lot formation criteria (actual lot size may vary according to production plan). 10 11 12 13
parts that process sequence, quality characteristics, production conditions, etc. are the - For 'names of recording forms', fill in the names of forms in which the lot formation
same or similar.
and lot sizes are recorded.
-1. Include in the same field. -5. In case that symbols other than indicated in the process drawing symbol column are
-2. Prepare and attach a Process Quality Control Table (Appendix), List of Applied Parts. used, add such symbols and explanations in the margin.
Write "see List of Application (appendix) for part numbers" in the part number column. 10 Enter the serial number. For parts with the Process Quality Control Table, circle the serial
number that applies.
4 Enter the part name shown in the drawing.
5 Enter the name of the supplier and the responsible section. 11 Enter the part number and the part name shown in the drawing and the first three digits for
6 Signature or seal of the supplier's quality assurance representative or facility quality type number. Be reminded to use the part number from Honda (Honda's part number).
representative. Be reminded that all signatures and seals affixed at the time of
12 Cross out 'RCVD' for received parts in Component Order List field with a diagonal line.
establishment will remain and be printed out by the preparing section, if computers are
used to revise the content of this document. Circle the applicable item; 'SUP" for supplied by Honda or MFG for self-supplied parts.
13 Enter the name of the designated sub-supplier if this is 'SUP', or the supplier name if 'MFG'.
7 For Honda use only (no entry required) 14 Enter the establishment date in the western calendar. If revising the form for reasons other
than a new establishment, transcribe the establishment date of previous versions.
8 Signatures and signs made during time of establishment will be printed by the revising
section, if computers are used to revise the content of this document. 15 Enter "establishment".
16 Fill in a serial number each time revision is made. In the event that a new form is created or
revision column is rewritten due to short of revision field, the revision number is to be the
sequential to the last version. Implement identification to prevent misuse of previous
versions, and exercise control over and maintain previous versions in a manner that they are
9 Draw the process diagram from receipt of component parts to processing and shipment. easily retrievable when needed.
a. Place a '●' to the left of appropriate process drawing code for lot formation process. 19 In the latest revision, sign or seal the names of supplier's quality assurance representative or
'Lot forming process' is "a process of forming and identifying a manufacturing lot facility quality representative. Be reminded that all signatures and seals affixed to previous
according to the priority of quality characteristics, process layout, equipment, versions will remain and be printed out by the preparing section, if computers are used to
process capability, etc. to track and control manufacturing records of parts". revise the content of this document.
b. For the process marked '●', write designed 'lot formation criteria and designated lot 20 For Honda use only (no entry required)
size' and "names of recording forms" in a square box to the right of the process
name. Signatures and signs of previous version will be printed by the revising section, if computers
(see below for reference). are used to revise the content of this document.
21 Enter the date, month and year after 15 years of issuance of production closing order.
22 Enter the page number using consecutive numbers for every part number provided in the
Designated lot size/lot formation criteria "Notice for Submission of Process Quality Control Table".
Flow process chart symbols shall conform to JIS Z8206 (composite symbol: combine sub-job symbol in main job symbol)
○ Machining □ Quantity inspecti on Flow line crossing Main job - machining /sub job -quality inspection. 16 17 18 19 20
○ Transfer ◇ Quality inspection Control classif ication in process sequence
Main job - quality inspection /sub job - quantity inspection. ・・・ 14 Initial Establishment 15 Approved by Chec ked by Prepared by
Dept
Checked
▽ Storage ー Process sequence Code Date Revision Record Creation Division
05071 Route: dept. prepared => dept. checked => dept prepared.
Original document retention period: 21 YY/MM
22
/
23
Control classification in
2 Classification
process sequence.
Combined Symbol
When functions or states of two component processes exist in one component process, those component
process symbols can be combined. In such case, "main" component process symbol should be placed outside
and "sub" component process symbol inside. As for the conveyance symbol when combined, the symbol to be
used is .
Combined Symbol Description
Perform quantity inspection as well as quality
inspection primarily conducted.
Perform quality inspection as well as quantity
inspection primarily conducted.
Perform quantity inspection as well as
processing primarily conducted.
Perform conveyance as well as processing
primarily conducted.
8.7 Process Quality Control Table (I) ( Form -3 ) Entry Procedure 4/4
Form - 3 Entry Procedures (Y08111) Dept. prepared ( supplier or dept in charge.) Dept. checked.
Model S5A Designation of parts HS HA HB Others
Quality Assurance Division Honda Motor Co., Ltd.
Part Number 4 2 6 5 0 S 5 A 0 0 0 H 1 Process Quality Control Table (Ⅰ) XXXXX Co., Ltd.
Suzuka, Hamamatsu, Kumamoto,
Saitama Tochigi Pur
(Received)
WHEEL ASSY REAR Approved by Confirmed by Created by ☐☐BL △△BL ○○BL **BL
Part Name
※Refer to Appendix "List of applied parts"
大 西 KITAGAW A YAMAMOTO KAWAGUCHI NOZAW A HARADA
下 田
4 Sprocket assembly
- Torque
6
Wheel assembly
- assembly composition, appearance
7 100 units / shift
● Run out adjustment
(record form name)
- run out, spoke tightening
8 Tire assembly
- balance mark, nut tightening
9 Air filling
- run out, air pressure
Flow process chart symbols shall conform to JIS Z8206 (composite symbol: combine sub-job symbol in main job symbol)
○ Machining □ Quantity inspection Flow line crossing Main job - machining /sub job -quality inspection.
○ Transfer ◇ Quality inspection Control classification in process sequence Main job - quality inspection /sub job - quantity inspection. ・・・ Initial Establishment 15 Approved by Checked by Prepared by
Dept Checked
▽ Storage ー Process sequence Code Date Revision Record Creation Division
05071 Route: dept. prepared => dept. checked => dept prepared.
Original to be retained until YYYY/MM
1
/
5
C ritic a l Ite m
Process Name
Submission
Equipment Name frequency (Equipment, die, fail safe equipment, oil pressure, voltage, temperature, and others) Schematic Drawing
Person in Check Data of Data Person in Check Data
(Supplier Name) № Control Item Specification charge (PIC)
Frequency Control Item Control Value charge (PIC)
Frequency
Method Format Method Format
01121 ↑
Complete vehicle's Failure Mode Classification : 1. Driving function failure, 2. Turning function failure, 3. Stopping function failure, 4. Guarding function failure, 5. Insulation function failure,
6. Protection function failure, 7. Exhaust gas control function failure, 8. Identification function failure
8.9 Process Quality Control Table (II) (Form 4) Entry Procedure 2/3
Critical Item
MFG Order
① Enter in correspondence with operation numbers in process system diagram. If it is an outsourcing process, circle the ⑤ Enter a sequence number for each process.
manufacturing order number.
⑥ Enter a quality control item. (e.g. appearance, diameter, surface roughness, hardness, weight etc.)
② Enter the name of the process or machine tools. If it is an outsourced process, enter the supplier's name with ⑦ Enter reference values or specification limits and a unit (If it can't be quantified, enter limits or samples, etc.).
parentheses. Use SI units as a rule. When using a conventional unit at the same time, put it in parentheses ( ).
③ Perform FMEA etc., and enter in this column the applicable no. from "Failure Mode Classification for complete unit" ⑧ Enter the job title of the person in charge of control items. (E.g. PIC of inspection, operator, etc. )
(equivalent to the meaning of failure of important functions as described in HES A 3050) at the bottom margin of this form.
⑨ Enter the check method of a control item or the name of the equipment used. Enter the check method used for control
The supplier and Honda coordinate and build consensus on the failure mode classification, if necessary. items and thename of equipment used.
The "Failure Mode"means the state of a vehicle failure detected by analysis such as FMEA, etc.
The classfication of each failure mode is defined as the follows. ⑩ Enter the frequency of checking control items.
Example: n=10/lot, n=5/day, 100 % Inspection, n=3/at start-up, n=3/resumption
(1) Running function failure: sudden running or sudden non-running against driver's will. ("per work resumption" means every resumption of work which has been put on hold or stopped due to setup,
(2) Turning function failure: non-turning or turning against driver's will. operational break, etc.)
(3) Stopping function failure: non-stopping or stopping against driver's will. Take a lot-size change into consideration, when setting the frequency of checking in units of lot, day, etc.
(4) Guard function failure: splashing, or contact with high temperature/rotating parts against user's will. ⑪ Enter the name of control record forms. (e.g. check sheet, inspection check sheet, control chart, etc.)
(5) Insulation function failure: receiving an electrical shock against user's will. ⑫ Enter the frequency of submitting inspection criteria for parts issued by Honda and data requested by Honda.
(6) Protective function failure: unsatisfactory protective function for passengers and users. ⑬ Same as ④
(7) Exhaust gas controlling function failure: unsatisfactory exhaust gas controlling function. ⑭ Enter a control item (e.g. temperature, eccentricity, speed, machining allowance, etc.) for well-maintaining specification
(8) Identification function failure: unsatisfactory visibility and identification display function. limits specified in the quality characteristics field.
④ Enter the number of the item appears first on the list if the there are more than one that apply, or place a circle, etc. on the ⑮ Enter the standard value and units of measure for the parameter selected in the control item column. Use SI units as a
number to distinguish it as important item. rule. When using a conventional unit at the same time, put it in parentheses ( ).
The supplier and Honda perform adjustments on circled items as necessary. Set the control method in a way that enables ⑯ Enter the job title of the person in charge of controlling of control items.
the monitoring of trend control, etc. for quality characteristics and manufacturing condition control.
⑰ Enter the check method for control items or the name of the equipment used.
⑱ Enter the frequency of checking control items.
-1. An item which has a mark "Q" on its product drawings, specifications and etc. Example: once/hr, per work resumption, once/shift, etc. ("per work resumption" means every resumption of work
-2. A control item which directly affects the inspection item with item importance A defined in the inspection criteria. which has been put on hold or stopped due to setup, operational break, etc.)
-3. An item related to quality characteristics and manufacturing conditions that may result in a defect of an important ⑲ Enter the name of the form used manage control items (e.g. check sheet, check list, daily report, record sheet, etc. ).
function (such as running, turning, stopping, guard, insulation, protection, exhaust gas controlling or identification).
⑳ Provide a sketch of an area of the part to be processed, delivery destination, etc., as necessary.
-4. An item for whichrecall, etc. was taken in the past.
Note: If the "Process Quality Control Table (II)" is prepraed per process, create a separate entry for each of main and sub
-5. An item for which a focused control is judged to be required based on the process capability evaluation, the past procecss flows. If there are more than one sub process flows, make an entry for each sub process flow.
quality performance (market quality information, in-house quality information, in-process failure), the manufacturing
quality criteria, etc.
01121 ↑
Failure mode classification for completed unit: 1. Driving function failure, 2. Turning function failure, 3. Stopping function failure, 4. Guarding function failure, 5. Insulation function failure, 6. Protection function failure, 7. Exhaust g
8.10 Process Quality Control Table (II) ( Form -4 ) Entry Procedure 3/3
Quality Characteristics
pressure, voltage, temperature, and others)
Failure Mode
Facility Name
Critical Item
Critical Item
Submi ssion
Person in frequency of
Schematic Drawing
Check Data Person i n Check Data
(Supplier Name) № Control Item Specification charge Frequency Format
Data Control Item Control Value charge (PIC) Frequency Format
(PIC) Method Method
1 PIC of Identi fi cati on Inspection
1 Type 42651-AB1-010 acceptance documents n=5/Lot check sheet
Wheel hub
Acceptance 0 mm
2 Beari ng bore di ameter φ35 -0.018
same as above Cyl i nder cage same as above same as above
Inspection
0 mm same as
3 Oil seal bore diameter φ35 -0.10
same as above same as above
above
same as above
+0.2 mm
4 Drum diameter φ200 0 same as above Caliper cage same as above same as above
Run out
5 Drum di ameter run out 0.05mm or less same as above measuring same as above same as above
devi ce
6S Roughness
2 O 6 Shoe surface roughness
▽▽▽
or less same as above
standard pi ece
same as above same as above
Boundary
7 Airplane cloth appearance same as above same as above
sample
100%
2 Bearing & Bearing press fit At 0.2 mm or l ower from Depth testi ng 2.94±0.098MPa Oil pressure During Check
3 O 1 case surface Operator devi ce n=1/50 O Oil pressure R side Operator gauge operation
Oil seal press fit position (30±1kgf) sheet
Oil seal press Inspection once a 3.92±0.098MPa
O 2 same as above same as above same as above same as above
check sheet month O Oil pressure L side same as above same as above same as above same as above
Honda 2ton oil fit position (40±1kg/c㎡)
pressure press Assemble Must be same as Press fit jig Speci al
3 same as above Visual above 0.01 or less same as above
testi ng device 1/Month same as above
machine distance collar assembled concentricity
Press fit jig
0.005/40 same as above same as above same as above same as above
Ito Giken Industrial perpendicularity
Co., Ltd.
Person i n
Identi fi cati on
B1 1 Type 35 x 47 x 8 charge of
documents n=5/cart
Oil seal acceptance
Person i n
Identi fi cati on
C1 1 Type 6200 charge of
documents n=10/cart
Bearing acceptance
01121 ↑
Failure Mode Classification by Complete vehicle team : 1. Driving function failure, 2. Turning function failure, 3. Stopping function failure, 4. Guarding function failure, 5. Insulation function failure, 2
6. Protection function failure, 7. Exhaust gas control function failure, 8. Identification function failure 5
Revision
No. Part Number Part Name Remarks
code
This appendix is to be attached on top of Process Quality Control Table (I) when there are two or more
parts that the table is required to be applied to.
1 Overview
1) Honda shall examine and agree the proposed packaging style for delivery of parts.
2) The supplier shall determine and obtain agreement from Honda on packaging style for
delivery of parts, and preserve the conformity of product during handling, delivery, and
storage from the time of shipment from the supplier to the time of use by Honda.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A state of parts in a container or on a cart to be shipped out
1 Delivery packaging
from a supplier to a manufacturing plant of Honda.
3 Requirements
3.1 Delivery Packaging Preparation
3.1.1 Selection of Subject Parts
The supplier shall, in order to put forward a proposal on delivery packaging to Honda,
select subject parts that fall into the following categories.
1) Parts that require attention to delivery packaging to maintain quality.
2) Parts that require attention to delivery method and delivery packaging due to
their shape, weight, etc.
3) Parts that require special protection and security against theft or for
confidentiality.
4) Other parts required by Honda.
3.1.2 Arrangement of delivery packaging
The supplier shall, with consideration to the following items, make an arrangement
for delivery packaging.
1) Damage to parts (breakage, scratch, deform, tear, loose, detached, stain).
2) Deterioration of parts (swell, rust, discoloration, color fading, hardening,
softening).
3) Collapse or protrusion of parts.
4) Interference (between parts, parts and container, etc.)
5) Shock protection (protection material, dunnage, partition)
6) Identification (display location, clarity: misuse prevention, display of lot and
content information, etc, first-in, first-out.)
7) Environment such as water, heat, air, light, dust, foreign particles, etc.
8) Synchronization with Honda’s production line.
9) Transfer of parts at the supplier’s site (consideration to size and weight limits for
the lift, elevator, conveyer, etc.).
10) Workability (easiness in taking out, weight, easiness in holding, misassembly
prevention)
11) Environment protection (reuse, recycle, returnable).
12) Personnel safety (projection, pinching, etc.).
13) Efficiency of loading and transportation of parts.
14) Prevention of past problems from recurring.
15) Regulations and policies with respect to containers of parts and products.
4 Key Point
1) Containers and carts shall be identified with the name of the owner i.e. company name
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Flowchart
NG OK
Material
Carry out measures against problems Resubmission Service
Approval of Delivery Packaging
exposed. Revise and resubmit Delivery Division
Specification Form
Packaging Specification Form
7 Forms
7.1 Delivery Packaging Specification Form (entry procedure)
Supplier Code
1 Tel
33 Fax
2 Approved by Prepared by
Apply Model
Supplier Name
Part Number 3 5 Delivery Packaging Specification Form 34
(modified, new, others) Issue Date
37 35 36
Part Name 4 Control No.
Size W T Size W T
Current part 6 7 New/Modified part 16 17
L/W/H Kg L/W/H Kg
Address Address
OK/NG
20 21 27
11 12
Auxiliary Drawing
materials
Y N
indication
Y N Material 22 OK/NG
Size W T Kg New/Modified Size W T Kg
Current package 9 23
L/W/H T-WT Kg package L/W/H T-WT Kg
Cushioning 10 Quantity qty Dunnage Material Quantity units
Carry-in route 14 Distance Km Carry-in route Distance Km OK/NG
Q1. Will container and/or cart
現行容器 be newly made?
13 24 25 26 28 29
(1) Yes (2) No (3) Modified
Review
process
30
15 32 Judgement
Q2. Is material of dunnage
changed? Honda Motor Co., Ltd. 37 Fact
(1) Yes (2) No Material Service
Division, Honda
31 37
37
1 Overview
1) Honda shall require suppliers of problem parts, which were found in the pre-production
stage and its cause was considered attributable to the supplier, to conduct analysis and
take countermeasure against the cause.
2) The supplier shall conduct analysis and take countermeasure for the cause of the
problem in accordance with a request from Honda and report the results to Honda. For
problems in the pre-production stage, it is important that measures for the problem be
preferentially implemented and results be evaluated for effectiveness by the subsequent
pre-production trial event.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A drawing of parts drawn and issued by a supplier, which
Honda had outsourced the design, development, and
1 Supplier drawing manufacturing to, in accordance with the basic requirements
of preliminary specifications provided by Honda, or a “parts
supplier’s drawing” which referred to as a supplier’s drawing.
3 Requirements
The supplier shall, if a problem with parts delivered from the supplier is found at Honda during
the pre-production stage, and if the supplier is so informed by Honda, promptly take measures
that include prevention of problem recurrence.
3.1 The supplier shall undertake analysis of problem parts, investigate the cause of the
problem, and report to Honda’s new model section.
3.2 If the cause of the problem is attributable to the supplier’s drawings, etc., the supplier
shall issue a “Countermeasure Request [Countermeasure Request Form]“ in accordance
with 【SQM 4-6-1 Countermeasure Request Form】and request necessary changes to
drawings, etc. to Honda (new model preparation section).
3.3 If the cause of the problem is attributable to the suppliers’ manufacturing processes, the
supplier shall seek improvement in manufacturing processes following consultation with
Honda (new model preparation section). If so requested by Honda, the supplier shall
report to Honda (new model preparation section) the result of the improvement
using ”Analysis Record [Analysis Report]” in【SQM 4-5 Corrective Action Report】or
equivalent forms.
4 Control of Records
No. Type of Record Retention Period
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
Inspection Criteria [System/Device and Parts], which set forth
Parts Inspection
1 acceptance criteria to be applied to inspection of individual
Criteria
constituent parts of a product.
3 Requirements
3.1 Receipt of Parts Inspection Criteria
The supplier who received Parts Inspection Criteria from Honda shall review
requirements for inspection and reflect them in Process Quality Control Table, etc.
3.1.1 Matters Specified in Parts Inspection Criteria
Major matters specified in Parts Inspection Criteria shall be as follows.
1) Part number/ part name
2) Inspection item
3) Item importance
4) Quality judgment criteria
5) Inspection method
6) Inspection plan (Honda’s inspection plan and frequency)
7) Data format
8) Inspection section (Honda’s section to which the result is submitted)
3.1.1.1 Severity ranking
Honda shall assign an item importance to each inspection item, which indicates
the degree of severity of respective quality characteristics. Definition of item
importance and its criteria are as follows.
Item Definition
Importance
Conditions which are judged to pose a serious threat to human
lives such as the following when a problem with the structure,
equipment, or function of the product occurs.
1) Condition that disables vehicle operation (run, steer, or
A stop).
2) Condition that associated with electrification, burn, or injury.
3) Condition that associated with fire.
4) Condition that associated with pollution.
5) Condition that disables protection of vehicle occupants.
Conditions other than described in A and that cause significant
loss of function or merchantability as the product when a
B
problem with the performance, function, or structure of parts
occur.
C Conditions that do not comply with either A or B above.
3.2 Inspection
3.2.1 Reflection in Process Quality Control Table
The supplier shall confirm that quality characteristics and inspection frequency
specified in Inspection Criteria are included in process quality control table, and
reflect the frequency of data submission to Honda in process quality control table.
3.2.2 Implementation of Inspection
The supplier shall implement inspections in accordance with process quality control
table.
3.2.3 Record of Inspection Results
The results of inspection shall be recorded and stored in the Inspection Check Sheet,
etc.
3.2.4 Sub-Supplier Management
If inspection items specified in Inspection Criteria are performed by sub-suppliers,
the supplier shall collect the inspection results from such sub-suppliers and provide
Honda with the results.
3.2.5 Submission of Inspection Check Sheet
The supplier shall submit the inspection results to Honda at the frequency specified.
The inspection results provided by sub-suppliers shall be included in the Inspection
Check Sheet, etc. to be submitted to Honda.
4 Control of Records
No. Type of Record Retention Period
Record of inspection results (Inspection Check
1 15 years
Sheet, etc. for submission)
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Flowchart
Supplier Honda
Contact
Procurment
Part Inspection Criteria div
Est. Revise/Issue
Pur. div
Verify Part
Insp.Criteri
Inspection setting
Process quality control table
Prep. operation control doc.
Inspection equipment
Inspection
Confirm Procurment
Submit Inspection results
Control records div
inspection
report, etc.
1 Overview
1) Honda shall, if a supplier produces limit samples of parts for which acceptability is
determined by visual inspection, etc., examine and approve such samples.
2) The supplier shall control limit samples approved by Honda, and judge the acceptability
of manufactured parts for quality.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A sample of parts which demonstrates quality limits for
1 Limit sample
conformance or nonconformance.
3 Requirements
3.1 Preparation of Limit Samples
3.1.1 The supplier shall, if it is difficult to quantitatively define or explain the
characteristics required for parts, produce limit samples at the direction of Honda or
at its discretion.
3.1.2 The supplier shall, if necessary, identify areas showing the limits by circling with a
line or marking with an arrow, and clearly identify the limit sample by attaching a tag,
etc.
3.1.3 The supplier shall produce limit samples prior to the transition to mass production
stage (refer to【SQM 3-9 Transition to Mass Production】).
3.1.4 The supplier shall produce limit samples for posting at the site, based on the limit
sample agreed upon with Honda if necessary. Honda may require a duplicate
sample for its possession.
3.2 Limit Sample Control Forms
3.2.1 The supplier shall create a limit sample control form in accordance with the
example provided in section 7, however, the format may be changed depending on
the type, size or shape of the limit sample.
The following items shall be included in the control form at a minimum.
1) Date of production of the limit sample
2) Control number
3) Inspection items (scratch, color, roughness, unevenness, wrinkle, shape, etc.)
4) Applicable part number or part name
5) Effective period
(Time-dependent change of limit samples shall be taken into consideration
when establishing an effective period.)
6) Signature field
3.2.2 The supplier shall issue a limit sample control form per limit sample, include the
signature of the person responsible, and submit the form to Honda with the limit
sample.
3.3 Consensus on Limit Sample
3.3.1 The supplier shall build consensus on limit samples with Honda prior to the
transition to mass production (refer to【SQM 3-9 Transition to Mass Production】). No
parts, which are to be examined with limit samples, shall be released until consensus
is achieved with Honda.
3.3.2 The supplier shall, if a limit sample produced by Honda is provided, adopt the limit
sample. However, the supplier may discuss the level of limit sample with Honda as
necessary.
5 Reference Materials
1) SQM 3-9 Transition to Mass Production
2) SQM 6-1 Glossary of Terms and Definitions
6 Flowchart
Supplier Honda
Contact
New model
Issue instructions for
supplier decision promotion
preparation section
OK Procurement
Approved Agreed quality section
NG
7 Forms
An example of a limit sample control form is shown below, however other forms may be
accepted on the condition that all necessary information set forth in section 3.2.1.are
included.
Example of a limit sample control form
Limit Sample Control Form Date of Preparation
Inspection item
1. Do not use limit samples that have passed the effective period for the purpose of inspection.
2. If it is necessary to use limit samples continuously, notify Honda and file for a continued use of
the samples.
1 Overview
1) Honda may coordinate and build consensus with suppliers on the specification of
textures of grain and color that cannot be specified on the drawing (specifications
included).
2) The supplier shall clarify requirements to be coordinated in response to a request from
Honda for textures of grain and color, of parts.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Terms Definitions
Grain Uneven pattern of part surface by the arrangement of
1
particulate constituents.
Grain process supplier A supplier specified by Honda who performs grain embossing
2
on the part mold.
3 Color Color of part exterior
4 Color application plate Color master set forth in HES Z 0013.
Approved actual part A part sample with which color was agreed with Honda.
5
sample
3 Requirements
3.1 Grain Adjustment
3.1.1 The supplier shall verify the type and scope of grain embossing by drawing
(specification included).
3.1.2 The supplier shall, in accordance with a request from Honda, attend a “grain go
meeting” held by Honda and coordinate the direction and depth of grain as well as
manufacturability with Honda and its grain process supplier. Honda shall record the
results of the coordination in the “Instructions for Grain Direction and Grained Finish
Depth” and the supplier shall keep a copy of the results.
3.1.3 The supplier shall, after the receipt of “Grain Instruction”, produce part molds in
accordance with the agreement specified in “Grain Direction and Depth Instructions”.
Molds shall be produced in a manner that the delivery of parts will be in time for the
appointed delivery date.
3.2 Color Adjustment
3.2.1 The supplier shall confirm drawings (specifications included) for the color assigned
to parts, fill in a “color-matching reference chart” found in section 6 or equivalent
form with necessary information, and submit it to Honda.
The supplier shall request Honda a color application plate for colors newly adopted.
3.2.2 The supplier shall examine colors by visual and by measurement using color
measuring equipment (colorimeter, etc.). Record evaluation results including visual
checks and measurements in the “color matching reference chart” or equivalent form
set forth in section 6.
3.2.3 The supplier shall, in response to a request from Honda, attend a “color
coordination meeting”, check the color of parts manufactured with color application
plate, and record the results of the check in the “color matching reference chart” or
equivalent form. The “color matching reference chart” or equivalent form shall be
presented if so requested by Honda.
3.2.4 The supplier shall sign and date on the approved actual parts for which the final
agreement was entered into with Honda, and maintain the approved actual part
sample in a manner that prevents discoloration or damage.
4 Control of Records
No Type of Record Retention Period
1 Color application plate Revise as needed
2 Until a closing order for the
Approved actual part sample
production is issued.
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall provide basic requirements for measuring and monitoring equipment for
suppliers to use.
2) The supplier shall define installation and control methods of measuring and monitoring
equipment in accordance with the requirements specified by Honda to assure the results
of measuring and monitoring of parts delivered to Honda.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Terms Definition
A general term for measuring instruments (gauge, measuring
instrument, standard, etc.), testing device, testers, analytical
equipments, etc., including related software of computer
Measuring systems.
1
equipment
For definitions of terms used for measuring instruments, testers,
analytical equipment, etc., refer to JIS Z 8103 “Glossary of terms
used in measurement”.
Equipment to use to “monitoring: the observation of a system (all
or part) to verify proper performance and detect improper
Monitoring performance. Actual observation is made by measuring one or
2
device more variants of the system, and subsequent comparison of the
value obtained from such measurements with the specified
value.” in 24103, section 4.1 of JIS B0155.
A material used for inspecting instrumental errors of equipment
Reference (weight, block gauge, reference solution, etc.),whose
3
material physical/chemical amount is certified (actually measured values
are indicated) based on the material examination results.
A pre-use check of equipment for appearance and function
4 Routine check
performed by the using department of the applicable equipment.
An inspection of equipment for problems with the term and
5 Regular check
extent specified.
Regular Periodic inspection of equipment for appearance and function.
6
inspection
A process of establishing the relationship between the value
7 Calibration measured by the measuring device and its true value with
standards and reference materials to correct deviations.
3 Requirements
3.1 Assurance of Measurement Validity
The supplier shall, when performing inspection, measurement, testing or monitoring, etc.,
to assure the quality required for parts, use equipment in which accuracy, function and
precision are ensured in accordance with the following.
3.2 Accuracy of Measurements
3.2.1 The supplier shall, when selecting equipment, consider traceability to international
or national standards.
3.2.2 The supplier shall calibrate or verify equipment against measurement standards
traceable to international or national measurement standards. Where no such
standards exist, reference materials used for calibration or verification shall be
recorded.
4 Key point
1) Determine the frequency of checks and calibrations based on previous records, data, etc.
2) If there are more than two units of the same type of equipment and normally one unit is
reserved as a spare, check the setting, etc. at the time of use when using a spare unit.
3) Equipment shall be safeguarded from adjustments that would invalidate the
measurement result.
4) Criteria for judging the adequacy of equipment shall be approved by qualified personnel.
5) If wears or changes due to aging affect the validity of measurement, draw up plans for
checks and repairs of consumable parts (area) in view of the frequency of use, duration
of life, cycle of replacement, etc.
6) In case of any abnormality or nonconformity to requirements is found during use, check,
or calibration of equipment, stop immediately use of the equipment, and verify conformity
of parts previously measured by the equipment.
5 Control of Records
No. Type of Record Retention Period
6 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
2) JIS Z 8103
3) JIS B 0155
1 Overview
1) Honda shall provide suppliers with requirements of operation control documents, which
the suppliers make available to their operators, in order for the suppliers’ manufacturing
processes to be in a controlled state.
2) The supplier shall formulate operation control documents in accordance with
requirements prescribed by Honda, provide to its operators and utilize for training.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No Term Definition
1 Operation A generic term for documents to provide operators with directions for
control work sequences, set-up condition, etc. in order for each of the
documents fabrication, assembly, inspection, equipment maintenance,
transportation, and administrative processing, etc. to be controlled per
process, product, operation, etc. Documents such as operation
standards, condition control tables, specifications, signs or displays
showing photographs or illustrations to caution, and check/inspection
standards for inspecting equipment are included.
2 Operation A set of documents that describe requirements and procedures to be
standard followed such as illustrations of work, work sequences, jigs and tools,
quality characteristics and standards, operation key points, inspection
methods, parts to be used, facilities, actions to be taken when
abnormality occurs, and other cautions (it is referred to as “ work
instruction” in ISO/TS”).
3 Requirements
The supplier shall define requirements for work area, equipment, tools, etc. to maintain
manufacturing processes in a controlled state. Operation control documents such as
operation standard described in the following section shall be formulated and provided to
operators. All operation control documents shall be maintained in the same manner as
operation standard.
3.1 Preparation of Operation Standard
3.1.1 The supplier shall, in accordance with the following information, etc., define
procedures to be followed in the process and formulate operation standards.
1) Drawings (specifications, etc. included)
2) Process quality control table
3) Instruction manuals for facilities, measuring equipment, etc.
4) Past problem history
5) Handling instructions for materials, etc.
6) Instructions for safe work
3.1.2 The supplier shall include the following information in the operation standards.
1) Part name and process name
2) Component parts to use
3) Work sequence instruction
4) Control items, control methods, quality characteristics, criteria (limit sample,
master sample included)
5) Name of machine and/or tool used and direction for use.
6) All key points other than above (key points include possible failure modes, such
as potential nonconformity problems or effects on the product, which may occur
if the operation standards are not being followed).
7) Points relating to lot control, FIFO, etc.
8) Reaction plan for abnormal condition.
9) Directives for changeover of materials, lines or machines.
10) If applicable, check and maintenance of equipment.
3.1.3 The supplier shall formulate operation standards with consideration of the
following.
1) Describe reaction plans for abnormal condition with concrete case examples.
2) Describe quality characteristics and acceptance criteria quantitatively or
qualitatively (Quantitative description is advisable when possible. For
characteristics with qualitative criteria, it is important that a judge acquires a
normal condition of the quality characteristics and is able to identify the degree
of abnormally.).
3) Clarify inspection methods and operation key points.
4) Provide detailed and easy-to-understand instructions with illustrations and
photographs.
5) Describe control points clearly for past problem information.
6) Explain with easy to understand training material using plain language and
audiovisual aids.
7) Mark important quality characteristics with a symbol specified by Honda(○ Q )or
supplier’s equivalent symbol.
8) Review validity of operation control documents during pre-production stages.
Modify complicated operations and revise confusing expressions throughout the
production preparation stage.
4 Key points
1) Remnant auxiliary materials in production facilities shall be removed when verifying the
equipment set-up.
5 Control of Records
6 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
5 Reference Materials
1) SQM 3-3 Delivery Packaging
2) SQM 4-3 Identification and Traceability
3) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall present suppliers with evaluation items for verifying transition to mass
production. Honda may attend selected suppliers’ evaluation events.
2) The supplier shall verify completion of pre-production stage and issue a Mass Production
Transition Declaration, and enter into mass production stage.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A declaration by the quality assurance representative, facility
Mass Production quality representative, or deputy of a supplier stating that the
1
Transition Declaration requirements prescribed by Honda for quality and mass
productivity of parts have been satisfied.
3 Requirements
3.1 The supplier shall verify completion of pre-production stage by evaluating the following,
and confirm that manufacturing lines for mass production are in a controlled state.
3.1.1 Production
1) Permanent die, mold and injection mold.
2) Application of permanent facilities, jigs and tools, testing devices.
3) Production capacity (cycle time, nonadjusted ratio).
4) Logistics (packaging preparation, transportation testing)
5) Manpower arrangement
3.1.2 Quality
1) Reflection status of past problems (problems found in-house, upon delivery and
in the market).
2) Corrective actions taken against problems identified during preceding
evaluation events.
3) Conformance of quality characteristics specified on drawings or specifications.
(validity testing, dimensional accuracy, operational feeling, appearance, etc.).
4) Implementation of Process FMEA (condition value and set value, etc., set to the
process)
5) Precision of special checking fixture (including master and limit samples).
6) Process capability (Cpk) Note: for single specification limit case, Cp control shall apply.
7) Reliability of QA devices, error proofing.
8) Easiness of mounting to Honda products.
9) Process quality control table and operation control documents.
10) Employee training and education
11) Verified status of sub-suppliers’ production readiness.
3.2 The supplier shall confirm that items listed in section 3.1 are completed and compliant
with requirements, and issue Mass Production Transition Declaration prior to going into
mass production.
3.3 The supplier shall, if any problems are found during the process of issuing Mass
Production Transition Declaration, draw up a corrective action plan and implement
measures immediately.
Mass Production Transition Declaration shall be reissued upon completion of the
measures, as needed.
3.4 The supplier shall, if so requested by Honda, present or submit data and documents that
provide evidence of Mass Production Transition Declaration to Honda.
4 Control of Records
No Type of Record Retention Period
Data and documents that provide evidence of Mass
1 5 years
Production Transition Declaration
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall, considering the level of importance, novelty, etc., select critical control parts
for which suppliers are required to report results of validity testing.
2) The supplier shall draw up an implementation plan for validity testing to prove the
conformity of parts to applicable drawings (specifications included), etc., and complete all
testing prior to mass production startup.
2 Definitions
The definitions of terms used in this manual are contained in【SQM 6-1 Glossary of Terms and
Definitions】.
3 Requirements
The supplier shall plan and implement validity testing in accordance with the following
requirement.
3.1 Preparation of Test Plan
1) Review requirements designated on drawings (specifications included).
2) Determine necessary tests to perform.
3) Draw up a test plan.
4) If so requested by Honda, submit the test plan to Honda.
Format of the test plan shall follow the “Validity Test Plans/Actual Results” set forth
in section 7. The supplier may choose to use its own form if Honda determines that
the conditions are met.
3.2 Monitoring of Test Plan
1) Monitor changes to drawings (specifications included) and review the test plan, if
necessary.
2) Monitor progress on validity testing against plan.
3) Complete tests and maintain results.
3.3 Approval of Test Result
1) Check test results and make judgments.
2) Take corrective actions where necessary.
3) The person in charge approves test results.
3.4 If requested by Honda, the supplier shall provide or submit plans of validity testing and
test results.
4 Control of Records
No Type of Record Retention Period
1 Validity test plans/actual results 5 years
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Flowchart
Supplier Honda
Contact
Drawings, etc.
New Model
Verify contents
Preparation
Section
Submit
Draw up test plan Verify test plan
Production Preparation Stage
Need to Specification
Yes change the change
No
Test
Result
Not good
Good
7 Forms
7.1 Validity Testing Plan/Actual Performance Table (blank)
Part origin
Plan Actual
No Test item Scheduled Scheduled Date started Date completed
Test plan
Criteria Test condition n Test period Test result n Judgement
start date completion date (start) (actual)
10 11 12 13 14 15 16 17 18 19 20 21 22
1 Overview
1) Honda shall provide a verification method for process capability and mass productivity,
which Honda requires suppliers during early stage of mass production.
2) The supplier shall perform verifications of process capability and mass productivity in
accordance with requirements prescribed by Honda during the early stage of mass
production. The verification results shall be presented to Honda if so requested.
2 Definitions
The definitions of terms used in this manual are contained in【SQM 6-1 Glossary of Terms and
Definitions】.
3 Requirements
3.1 The supplier shall perform the following during the early stage of mass production. Also, if
so requested by Honda, present or submit records of verification results.
3.1.1 Process Capability Verification
The supplier shall perform verification of process capability to confirm if quality
characteristics of parts are controllable by manufacturing conditions. For process
capability verification, the data with sample size of n=100 or more is desirable. A
minimum of 30 data sets should be used (not applicable for the parts for which
destructive testing is required or with quality characteristics assured by tooling) and
the process capability should be met at least one of the following requirements.
1) Cpk≧1.33 or P<0.01 range is observed.
2) If 1.0≦Cpk<1.33 or 0.01≦P≦0.3, 100 % inspection or sampling inspection is
incorporated in the process and the result shows no nonconformities In case of
any nonconformities detected, a procedure to take a retroactive action for the
product lot which may be affected is employed before dispatch of the lot .
Moreover, control process capability and seek improvement.
3) If Cpk<1.0 or 0.3<P, 100% inspection is conducted.
4) Investigate and determine whether or not insufficient process capability is due
to a shift of the median or dispersion, and take measures.
Note: for single specification limit case, Cp control shall apply.
3.2 The supplier shall, if above verification results do not satisfy the target, report to Honda
as needed and take measures immediately to achieve the target.
3.3 The supplier shall conduct process control or inspection as set forth in the following
examples for the period until the target value is reached.
1) Implementation of tightened inspection (increased frequency of sampling, add extra
inspection items, etc.)
2) Intensify manufacturing conditions that affect quality (tighten conditions, etc.).
3) Intensify monitoring of processes (increase frequency of process audit, etc.).
4) Temporal containment of specified nonconformity.
3.4 The supplier shall, based on information of delivery quality and market quality obtained
from Honda, improve quality of parts.
3.5 The supplier shall direct and control necessary sub-suppliers of component parts to
perform quality control of the same degree as set forth in this manual at the early stage of
mass production.
4 Control of Records
No Type of Record Retention Period
1 Process capability verification records 5 years
2 Mass production verification records 5 years
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
1 Overview
1) Honda shall present suppliers with requirements to continuously maintain and improve
the quality control system developed during pre-production stage, which includes change
point control in the mass production stage.
2) The supplier shall, for all changes to be made to operator, manufacturing process,
manufacturing method and/or parts, continuously maintain and improve the state of
manufacturing process control in accordance with the method employed for the
pre-production stage.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
An action designated to prevent recurrence of nonconformity,
1 Corrective action
once it has occurred.
3 Requirements
3.1 Work Standardization and Operator Training
3.1.1 Standardization of continuous work
The supplier shall, to maintain and improve quality of parts, continuously review work
procedures, key points, etc., and standardize them using process quality control
table and/or operation control documents (refer to【SQM 3-2-1 Process Quality
Control Table 】and【SQM 3-7 Operation Control Documents】).
3.1.2 Education and Training
The supplier shall, for operators who are newly assigned to a process, provide
education and training to acquire knowledge, skills, etc., necessary to perform tasks
within the process. ( refer to【SQM 3-7 Operation Control Documents】).
3.2 Process Control
3.2.1 Process FMEA
The supplier shall review and revise Process FMEA if any changes were made to the
process after completing the process FMEA ( refer to【SQM 5-5 Process FMEA】).
3.2.2 QA device (facilities, jigs and tools included)
The supplier shall regularly check the function of QA devices with respect to the
following matters. If test parts are used to check QA devices, validate the test parts
regularly.
1) Abnormality is detected as intended.
2) No false alarm goes off when normal.
3.2.3 Measuring Equipment
The supplier shall, in order to assure accuracy and precision of measuring
equipment, perform regular checks and calibrations, and record and maintain results.
( refer to 【SQM 3-6 Measuring Equipment Control】).
3.2.4 Production Equipment.
The supplier shall identify control items of production equipment that affect quality,
such as replacement criteria for expendable supplies. Procedures to manage the
control items shall be established.
3.2.5 Control of Consumables and Auxiliary Materials
The supplier shall identify control items of production equipment that affect quality,
such as replacement criteria for expendable supplies. Procedures to manage the
control items shall be established.
4 Control of Records
No Type of Record Retention Period
Monitoring data of manufacturing conditions of production
1 3 years
facilities which affect quality.
2 Training record 15 years
5 Reference Materials
1) SQM 3-2-1 Process Quality Control Table
2) SQM 3-5-1 Inspection Criteria for Parts
3) SQM 3-5-2 Preparation for Limit Samples
4) SQM 3-6 Control of Monitoring and Measuring Devices
5) SQM 3-7 Operation Control Documents
6) SQM 4-3 Identification and Traceability
7) SQM 4-4 Change Point Control
8) SQM 4-5 Corrective Action Report
9) SQM 4-5-1 Delivery Quality Problem
10) SQM 4-5-2 Market Quality Problem
11) SQM 5-5 Process FMEA
12) SQM 6-1 Glossary of Terms and Definitions
3 Requirements
3.3 Identification
The supplier shall identify parts and their component parts by suitable means throughout
all production processes, i.e. from receiving of materials to delivery of finished goods to
Honda (all delivery destinations designated by Honda included).
If Honda requires use of barcode labels, attach barcode of specified standard.
3.1.1 Identification of Parts
The supplier shall follow the directions from Honda in regard to identification. If no
direction is given, consult with Honda.
If parts are designated by Honda as lot-control-specified parts, identification of
manufacturing lot number, etc. of the parts shall be determined after consultation
with Honda regarding location and method, etc. for identification display.
3.1.2 Identification of Delivery Lot
Submit designated “Delivery Slip” to Honda for each delivery lot.
4 Control of Records
No. Type of Record Retention Period
15 years after the issue of
1 Lot-Control-Specified Parts Notice
discontinuation order.
15 years after the issue of
2 Lot Number Display Details, or equivalent
discontinuation order.
3 Record of manufacturing history of parts 15 years
5 Reference Materials
1) SQM 2-1 Important Safety Parts
2) SQM 2-4 Sub-Supplier Quality Assurance
3) SQM 4-4 Change Point Control
4) SQM 4-5-1 Delivery Quality Problem
5) SQM 6-1 Glossary of Terms and Definitions
6 Flowchart
Identification and Traceability
Supplier Honda
Contact
Manufacturing/
Carry-in
Assembly
Record of
manufacturing
history
Legend: For cases when Honda assign lot control parts in addition to the important safety parts as so designated in drawings.
7 Forms
7.1 Lot-Control-Specified parts notice (blank)
Lot control [specfied parts] Honda Motor Co., Ltd. (Name of facility)
To:
The following parts have been decided as lot-control-specified parts in addition to important safety
parts (HS, HA and HB of important safety part rank) indicated in the title field of the drawing.
Critical
No. Model Part Number Part Name
Process
(Note) 1. Upon receiving this notice,clarify the lot control method for parts subject to lot control in
[Lot Number Display Details] or the like.
2. Maintain [Lot Number Display Details] in a manner that it can be submitted if so requested.
3. When display a lot mark on each part(if there is no specification on the drawing),consult
with for display method.
4. Parts are should be controlled on a "first-in first-out"basis.
05101
ロット管理
〔ロット表示明細〕
LOT № DISPLAY DETAILS
部 番 製 造 部 門 名
PART № SUPPLIER NAME
部 品 名
PART NAME
当用紙に記入できない場合(スペース的に)は別紙を添付しても可。IF SPACE ON THIS FROM IS INSUFFICIENT FOR ENTERING ILLUSTRATIONS, ATTACH ADDITIONAL FORM.
ロット形成工程を 記載して代表工程を ○で囲む。 ENTER LOT FORMING PROCESSES AND CIRCLE KEY PROCESS
ロット形成工程
LOT FORMING PROCESS
ロット番号構成
SELECT PROCESS
代 STRUCTURE OF LOT №
表 表 示 場 所
工 LOCATION OF LOT NO. IDENTIFICATION
程
表 示 方 法
LOT NO. IDENTIFICATION METHOD
製 造 部 門 本 田 技 研 工 業 株 式 会 社
SUPPLIER HONDA MOTOR CO., LTD
担 当 者 責 任 者 発 行 日 担 当 者 確 認 者 責 任 者 発 行 日
PERSON RESPONSIBLE
PERSON IN CHARGE APPROVED BY DATE OF ISSUE PERSON IN CHARGE FOR CONFIRMATION APPROVED BY DATE OF ISSUE
05101
様式-2 ロット管理
〔ロット表示明細〕
LOT № DISPLAY DETAILS
部 番 製 造 部 門 名
PART №
1 SUPPLIER NAME
3
部 品 名 2
PART NAME
ロット形成工程を記載して代表工程を○で囲む。 ENTER LOT FORMING PROCESSES AND CIRCLE KEY PROCESS
ロット形成工程
当用紙に記入できない場合(スペース的に)は別紙を添付しても可。IF SPACE ON THIS FROM IS INSUFFICIENT FOR ENTERING ILLUSTRATIONS, ATTACH ADD
4
LOT FORMING PROCESS
ロット番号構成 5
SELECT PROCESS
代 STRUCTURE OF LOT №
表 表 示 場 所 6
工 LOCATION OF LOT NO. IDENTIFICATION
程 表 示 方 法 7
LOT NO. IDENTIFICATION METHOD
製 造 部 門 本 田 技 研 工 業 株 式 会 社
SUPPLIER HONDA MOTOR CO., LTD
担 当 者 責 任 者 発 行 日 担 当 者 確 認 者 責 任 者 発 行 日
PERSON RESPONSIBLE
PERSON IN CHARGE APPROVED BY DATE OF ISSUE PERSON IN CHARGE FOR CONFIRMATION APPROVED BY DATE OF ISSUE
9 10 11 12 13 14 15
05101
① - Enter part number of a part that corresponds to this [LOT No. DISPLAY DETAILS]. Supplier
③
- Enter company name.
④ - List lot forming processes in process order, and circle key processes for lot control. If
creating in line with a notification regarding lot control specification of parts, include in
the lot forming processes the critical process written on the notification.
⑥ - Enter the location on the product where lot control number is to be shown.
⑦ - Enter identification method of lot control number. (Example) Stamping, applying labels,
<Gear (1) Lot structure : Number processed per day for each gear cutting
cutting> (2) Lot number : 5K08 5 (July 8, 2005. No. 5 machine)
(3) Lot control record: ① Casting lot No. ② Gear cutting lot No.
③ Release date (MM/DD) / Number released
⑫
⑬
⑭
For Honda use only (no entry required). Honda
⑮
ロット管理
〔ロット表示明細〕
LOT № DISPLAY DETAILS
部 番 製 造 部 門 名
90018-S00-0000
PART № SUPPLIER NAME
部 品 名
BOLT, FLG ○○○○(株)
PART NAME
ロット形成工程 ロット形成工程を記載して代表工程を○で囲む。 ENTER LOT FORMING PROCESSES AND CIRCLE KEY PROCESS
当用紙に記入できない場合(スペース的に)は別紙を添付しても可。IF SPACE ON THIS FROM IS INSUFFICIENT FOR ENTERING ILLUSTRATIONS, ATTACH ADDITIO
程 表 示 方 法
Labeling
LOT NO. IDENTIFICATION METHOD
●材料
● Material①ロットの構成 : コイル材ごとの番号付け
① Lot structure
②ロット番号 : numbering
: per coil.
070402A(意味:07年4月2日、鋼種A)
Foop
② Lot number : 070402A :( reads
③ロットの管理記録 April 2, '07, steel type: A)
素材記録、材料ロットを関連つけて記入する。
③ Lot control record: record material records in conjunction
with the material lot number. Lot No.
070402A
● Cold
●冷間加工 working
①ロットの構成 : 材料ロットごとの1日加工数 No. of part processded a day
( boxed)
① Lot structure
②ロット番号 : total no. of
: parts processed per day.
070403(意味:2007年4月3日)
② Lot number : 070403A :( reads
③ロットの管理記録 April 3, 2007)
材料ロットNo、冷間加工数を関連つけて記入する。
③ Lot control record: record material lot number in conjunction with total Lot No.
number of cold-working processes. 070403
● Plating
●メッキ ①ロットの構成 : 熱処理ロットごとの1日メッキ数
① Lot structure
②ロット番号 : total no. of
: parts plated per heat treatment lot.
07/04/05(意味:2007年4月5日)
② Lot number : 07/04/05 ( :reads
③ロットの管理記録 April 5, 2007)
熱処理ロット、メッキロット/メッキ数を連係つける
③ Lot control record: record in conjunction with heat treatment lot, plating lot
Lor No.
and total of plated parts. 07/04/05
● Plating
●検査/出荷 ①ロットの構成 : メッキロットごとの検査数
① Lot structure
②ロット番号
: inspection: lot07/04/05(意味:2007年4月5日)
per plating lot.
② Lot number : 07/04/05 (reads April 5, 2007)
③ロットの管理記録 : メッキロット、検査/出荷ロット/検査数/出荷を連係つける ロット番号 ロット番号
③ Lot control record: record in conjunction with plating lot, inspection lot, 07/04/05 07/04/05
release lot, no. of inspected parts and no. of released parts. Lot. No Lot No.
07/04/05 07/04/05
製 造 部 門 本 田 技 研 工 業 株 式 会 社
SUPPLIER HONDA MOTOR CO., LTD
担 当 者 責 任 者 発 行 日 担 当 者 確 認 者 責 任 者 発 行 日
PERSON RESPONSIBLE
PERSON IN CHARGE APPROVED BY DATE OF ISSUE PERSON IN CHARGE FOR CONFIRMATION APPROVED BY DATE OF ISSUE
Responsible
D PIC '07/04/25
Person
Responsible
QC PIC '07/04/25
Person for
05101
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
Occasions where changes in part specifications, scheduled or
sudden manufacturing plan changes, and equipment changes, etc.,
occur.
Furthermore, sudden changes include the following examples:
1 Change point 1) Suspending and restarting the production line
2) Process changes such as equipment abnormalities
3) Sudden changes in operator
4) Follow-up of an operation delay
Parts of the initial lot released from an originating section to its next
Initial
section or of the initial lot released from a supplier to Honda, to which
2 production parts
the supplier applied changes in specification, manufacturing method,
(IPP)
etc. This applies to parts ordered for mass production use only.
The IPP to which specification change was implemented by supplier
Specification
3 in accordance with the “Application Change Instruction” issued by
change IPP
Honda.
The IPP for which quality improvement was implemented by supplier
Quality
in accordance with the “Rejection Countermeasure Request,”
4 improvement
“Market Quality Information [Analysis/Countermeasure Request],” ,
IPP
“Honda Trouble Report” or other forms issued by Honda.
The IPP falling under the items other than specification change IPP
Self-controlled or quality improvement IPP, which is self-controlled by supplier
5
IPP through confirming and recording quality, process-ability,
assemble-ability, etc. after changes.
Presentation to Honda of specification change IPP before mass
Prior
6 production start (before implementing the change) to confirm
confirmation
compliance with specification change.
Presentation to Honda of self-controlled IPP, etc. before mass
IPP
7 production start to confirm quality compliance, process-ability,
presentation
assemble-ability, etc.
Delivery A destination of delivery specified on the delivery slip.
8
location
3 Requirements
3.1 Change Point Control
The supplier determines the control procedure regarding change point control and
records the requirements.
The following items are to be included in the control point record:
1) Change point content
include at least ‘‘Examples of IPPs in section 7’’
2) The date the change point occurred or was discovered
3) The production day or release day
4) In applicable cases, inspection results, etc.
3.2 IPP Classification
The supplier shall classify information regarding change points into specification changes,
quality improvement, and self-control according to the established procedures for each
respective category listed below (refer to ‘‘Section 7 Examples of IPPs and Change Point
Control’’ for categories).
3.2.1 Specification Change IPP
3.2.1.1 The supplier shall, based on the Application Change Instruction from Honda,
confirm the items requiring prior confirmation and the items requiring immediate
application to mass production.
3.2.1.2 The supplier shall perform fabrication, assembly and inspection of IPP to
which a specification change is applied, and shall take appropriate measures if
any problem is found.
3.2.2 Quality Improvement IPP
3.2.2.1 The supplier shall perform fabrication, assembly and inspection of IPP for
which quality improvement is implemented in accordance with a quality
improvement request from Honda, and take appropriate measures if any
problem is found.
3.2.2.2 The supplier shall submit IPP, inspection data and etc. described in above
section 3.2.2.1 to a quality improvement instructing section of Honda and obtain
confirmation. The supplier shall consult with Honda about how to proceed with
the quality improvement IPP, etc. if necessary.
3.2.3 Self-controlled IPP
3.2.3.1 The supplier clarifies what they will report to Honda in advance within
self-controlled IPP. Furthermore, the report is of the following items:
・Changes to the written content of the “Process Quality Control Table”
・Anything applicable to “Section 7 Examples of IPPs”
・Anything deemed necessary by the quality assurance representative or the
facility quality representative.
3.2.3.2 The supplier shall, when reporting to Honda, fill out the slip from form 9.1
‘‘Self-Controlled IPP Communication Form.’’ The submission phase for planned
change points is three months prior to a supplier‘s production starting, and when
a sudden change point occurs. Furthermore, in urgent cases, Honda should be
contacted first and their instructions followed.
3.2.3.3 Upon obtaining the approval of the quality assurance representative or
facility quality representative, the supplier submits the ‘‘Self-Controlled IPP
Communication Form ’’ to Honda.
3.2.3.4 The supplier shall review the “Self-Controlled IPP Communication Form”
returned by Honda for indicated items (IPP items, number of inspection samples,
time of submission, etc.), and proceed with the work outlined in the form.
3.2.3.5 The supplier shall perform fabrication, assembly, and inspection of
self-controlled IPP, and if a problem is found, take appropriate measures.
The supplier shall perform fabrication, assembly, and inspection of
self-controlled IPP, and shall take appropriate measures if any problem is found.
4 Key point
1) Confirm quality of parts before and after the change, if an unexpected change occurs.
2) In the process of communicating specification change IPP, do not omit or abbreviate
digits of part number in order to prevent miscommunication.
3) When adopting a new material for coated parts, verify its durability, adhesion, etc. by
coating tests.
4) In the event of transferring production, provide the party to which the production is
transferred with necessary information to carry on the same quality control items
specified in standards.
5 Control of Records
No. Type of Record Retention Period
Self-Controlled IPP Communication
1 One year
Form
2 Record of change points 15 years
3 IPP control 〔IPP〕 15 years
4 Inspection data attached to IPP 15 years
6 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
7 Examples of IPP
No Classification Item Description
1 Specification specification ・Change to new specification.
change IPP change ・Non-interchangeable specification change is made
・Interchangeable specification change is made.
2 Quality Quality ・Quality improvement is made on the request of the
improvement improvement receiving quality section or market quality section
IPP
3 Self-controlled New supplier ・ Addition of a new supplier (including supplier’s
IPP plant expansion).
・ Supplier change (including supplier manufacturing
facilities).
・Change of destination of delivery.
・Change in manufacturing process from in-house to
outsourced, or vise versa.
Material ・Material supplier change
change ・Change of material such as HM-supplied material to
self-procured material is made and vice versa.
・ Change of material not related to a specification
change (including rust preventive oil, lubricant , etc.).
Change in ・Change in method of casting or forging.
process ・Change in sintering conditions (process, temperature,
conditions or time, etc.).
methods ・Change in heat treatment conditions (temperature,
time, heating method, cooling method, etc.)
・Change in molding conditions for rubber and synthetic
resin.
・Change in welding conditions.
・Change in cutting conditions.
・Change in machining datum or setting method.
・Change in plating, buffing or coating conditions.
・Change assembly conditions.
Process ・Consolidate, abolish or change in process sequence.
sequence ・Change in process from temporary to permanent, or
change vice versa.
Machining ・Modify or repair of the machine.
process ・A new machine is used.
change ・Machine is relocated.
Jig and tool ・Change in master sample for parts fabrication.
change ・New or modified jigs and tools.
Die/mold ・Modification or renewal of dies/molds.
change
Inspection ・ New or modified checking fixture or inspection
method equipment.
Change ・Change in measuring instruments or measuring criteria.
(*) ・When a change in operator of critical process, which
Operator is particularly designated as a process requiring IPP
change (*) control whenever operator change is made, occurs.
Change in ・ Change in delivery and packaging methods and
delivery containers.
method or
delivery
packaging
Operator change: Items require IPP control. Advance notice to Honda may not be required.
8 Flowchart
8.1 Specification change IPP
Supplier Honda
Contact
Correction
NG Receiving
Transition Quality
to MP
Judge Section
NG
transition to
MP OK
IPP tag
judged OK
OK Verify IPP ③
MP
Issue IPP
tag
Receiving
Release Inspection
Issue IPP tag
Store IPP tag (①)
Retun
Create Inspection IPP ③ tag
Check Sheet
IPP ③ tag
Receiving
Control IPP ③ tag Quality
Attach IPP tag
to the product Section
IPP tag (①) is disposed after receiving (③)
Supplier Honda
Contact
Quality
Quality problem occurred Improvement
Indication
Quality Section
Analysis and C/M for improvement
problem request Receiving
Quality
Correction Section
Market
IPP fabrication, Quality
assembly and inspection Section
Confirm reply
and contents
of C/M NG
Quality
Improvement
Q uality Im provem ent IPP
Indication
OK Section
Transition to NG
MP
OK
Receiving
quality
Mass Production section
or
Market
Receiving Quality
Release inspection Section of
delivery
Issue IPP tag destination
Store IPP tag (①)
Create Inspection Attach IPP tag
Check Sheet to the product
Retun
IPP ③ tag
Supplier Honda
Contact
Keep track of changes
Determine necessary
information
Quality Assurance
Representative Approval
Self-controlled IPP
Communication Form Receiving
NG
verify and reply Quality
Section
OK
Receive reply,
review
Correction
Issue IPP
tag Receiving
Create
inspection Quality
Actual machine
Self-controlled IPP
Section
verification inspection
Verify IPP tag(③)
IPP tag judged OK
③
Quality Assurance NG
Representative
OK
Self-controlled IPP Create
Communication Form inspection Verify
Mass production
IPP Presentation IPP Presentation Required
not required
Receiving Receiving
Release Quality
Inspection
Issue IPP Section
Release tag Create
(control change Inspection
records)
※Store IPP tag(①)
Receiving
Return IPP
Control IPP tag(③) IPP tag Quality
tag(③)
③ Section
※IPP tag(①) is disposed of after receiving(③)
9 Forms
9.1 Self-Controlled IPP Communication Form
Issued on YYYY/MM/DD
To:
Company/Section Name
Self-Controlled IPP Communication Form
QA Rep Confirmation PIC
Part No Planned
Inspection MethodChange
Process Series Change
Characteristics
Machine change
Material Change
Tooling Change
Newsupplier
Part Inspection
Others
Criteria
Part Approval
Chemical
Substance
Others
Scheduled Date
CompletedDate
Schedule Scheduled Honda Response Supplier Evaluation Results
Assessment Items Evaluation Details Production Delivery
Date Date
Process Function
m as s production im portant
m onitoring item s
Validation Test after trans ition to m as s YYYY/MM/DD
production
(general rule 1 m onth ) QA Rep Confirmation Submitter
Process FMEA
( Prevention)
( Outflow Prevention)
( Past Trouble Verification)
Others
3 1 Issued on YYYY/MM/DD
To:
2 Company/Section Name
Self-Controlled IPP Communication Form
QA Rep Confirmation PIC
Part No Planned
6 5 4
Part Name Sudden
Affect Quality Characteristics
Part Characteris tic Yes/No Change Items Change Details Reason for Change
Yes/No Affected
Material Change
Machine change
Tooling Change
Newsupplier
Part Inspection
Others
Criteria
Part Approval 7 8 10 11 12
Chemical
Substance
Others 9
Scheduled Date
CompletedDate
Schedule Scheduled Honda Response Supplier Evaluation Results
Assessment Items Evaluation Details Production Delivery
Date Date
20
Process Function 15 16
m as s production im portant 21
m onitoring item s
Validation Test after trans ition to m as s YYYY/MM/DD
production
(general rule 1 m onth ) 18 QA Rep Confirmation Submitter
Process FMEA
( Prevention)
( Outflow Prevention)
22
( Past Trouble Verification)
13
Control No. Honda Confirmation
IPP Measurement 14 19
17 Section Name Section Name
Others
11 Reason for Change Enter the reasons for changes regarding the change details.
Enter the quality characteristics that will be affected by the change
12 Quality Characteristics Affected
items/change details.
Enter determined evaluation items/evaluation content regarding
quality characteristics affected by change items/change details.
13 Evaluation Details
Furthermore, the supplier may attach a separate sheet if
information will not fit on the form.
14 Schedule Date Enter the schedule date for completing the evaluation details.
15 Scheduled Production Date Enter the scheduled date for beginning mass production.
Enter the scheduled date for delivery of the requested parts to the
16 Schedule Delivery Date
applicable facility.
Mass Production Important
Monitoring Items after Enter the predominant items for inspection after transition to mass
17
Transition to Mass Production production.
(general rule 1 month)
18 Honda Response Column for Honda Use Leave Blank Honda
19 Completed Date Enter the date the evaluation details were completed.
Enter decision after transition to mass production and completion
20 Supplier Evaluation Results
evaluation results.
Supplier
21 YYYY/MM/DD Enter the date of the decision for transition to mass production.
Submitter/Confirmation/Quality The submitter, confirmer, quality assurance representative or
22
Assurance Representative facility quality representative add their signature or seal.
23 Honda Confirmation Column for Honda Use Leave Blank Honda
※Before reporting, enter No. 1-17. When reporting evaluation results, enter 19-22.
Material Change
Machine change
Tooling Change
②Welding Wire KC-28→KM-50S ②change due to ・welding wire chemicals
New supplier
Part Inspection
No relocation of line
Others
Criteria
③Shielding Gas CO2→Gas Blending Ar:CO2=8:2 ③change due to
relocation of line
Part Approval No
④New Welding Jig ④launching new jigs due
to jig deterioration
Chemical
Yes No
Substance
Others ○ ○ ○ ○
Scheduled Date
CompletedDate
Schedule Scheduled Honda Response Supplier Evaluation Results
Assessment Items Evaluation Details Production Delivery
・requirement quality characteristics /
Date Date
evaluation results.
Standards have no difference in quality
process capabilities investigation (n=30) for goods before and after changes,
Process Function requirement quality whole entry Mar-14 Mar-14 Apr-14 May-14 and the process function is satisfied at
・macro examination (n=5) by SX8 SPEC the same time. Maintenance of each
m as s production im portant report type and training is complete,
m onitoring item s and no problems are judged regarding
Validation Test ・unit endurance tester (n=1) vibration endurance Apr-14 Apr-14 after trans ition to m as s mass production flow. 2014/Apr/21
production
(general rule 1 m onth ) QA Rep Confirmation Submitter
Process FMEA ・welding macro
( Prevention) ・process FMEA implementation of changing point inspection frequency
( Outflow Prevention) entry
Mar-14 Feb-14
once a week Endo Sato Nishida
( Past Trouble Verification) ( regular frequency once a
month)
Control No. Honda Confirmation
IPP Measurement ・part accuracy (n=5) Apr-14 Apr-14 ・parts precision
measurement Section Name Section Name
three coordinate
・Proces s Quality Control Table ・ process quality control table / process flow chart / measuring machine
Operation Control Standards arrangement sequence of components Mar-14 Feb-14 continuously n=1/day
Revis ion/Es tablis hm ent ・operation standard establishment / training ( regular frequency testing YYYY/MM/DD YYYY/MM/DD
・Operator Training Practice ・production conditions control chart revision device start n=1/day )
Confirmation Submitter Receipt Confirmation Submitter
・factory person in charge
Others ・confirmation and revision of IMDS registration data Mar-14 Feb-14
on site rounds 1 time/day
TO BE COMPLETED B Y SUPPLIER EXCEPT WHERE IN DICATED IN BOLD (2. 初物提示 SU BMIT ACTUAL INITIAL PARTS)
初物管理 〔初 物 品〕
管 理 No.
CON TROL N o.
2 ①
INITIAL PRODUCTION PARTS
WHERE " A" AND "B" ARE COMMON, STRIKE OUT "A"
取引先又は発行課と最終搬入取引先が同一の場合上段を斜線のこと
発行年月日
3
DATE OF ISSUE
取 引 先 又 は 発 行 課 発 行 者 搬 入 数
A SUPPLIER OR DEPARTMENT ISSUING
DATE LOT N o.
PERSON ISSUIN G QUANTITY
4 5
6 7
部番 初物内容 HOW CHANGED
PART No.
8
部品名
PART NAME
仕様通知
SPEC. NOTICE No.
9
5 工程系列変更 :MAN UFACTURING PROCESS ORDER CHAN 10 搬送方法・荷姿変更:TR A N SPOR TA TION ME TH OD /TYPE OF PA CKIN G CH A N GE
2) 本エフの②③④は、各工程、取引先責任者のサインをして次工程に流してください。
SH EETS②③④ MU ST BE PASSED TO NEXT PROCESS WITH SIGNATURE OF RESPONSIBLE PERSON FOR TH E PROCESS.
SUPPLY JUDGMENT
11
PASS・ FAIL
3 Date of issue Enter the date and year of IPP tag issue.
Supplier name or Use a diagonal line to cross out if supplier issuing IPP and
4 IPP issuing supplier delivering final products to Honda are the same.
section
5 IPP Issuer and If IPP issuer is different from supplier delivering parts to
delivery quantity Honda, enter the name of the section (supplier name) and
issuer, production date and delivery quantity, etc. in 4 and 5.
First supplier If the supplier issuing IPP and the supplier delivering final
6 (delivering products to Honda are the same, the IPP issuing supplier to
supplier) fill out section 6 & 7 with the name of the supplier, issuer,
quantity, etc.
7 IPP Issuer and If IPP issuer is different from the supplier delivering parts to
quantity delivered Honda, the delivering supplier to fill out section 6&7 with the
name of the supplier, issuer, production date and quantity, etc.
8 Part no.& name Enter part number and part name.
Enter revision number provided on the specification notice. If
Specification
9 no reservation number is provided, cross out with a diagonal
notice no.
line.
Circle applicable number and enter a brief description of the
10 IPP detail
reason for the change (diagram may be accepted).
Fourth supplier Enter the person in charge of releasing IPP and the date of
11
(issuing supplier) shipment.
First supplier (if the IPP originating supplier and the delivering supplier are
12 (delivering the same, the supplier delivers parts to Honda fill out with the
supplier) person responsible for delivery and delivery date.)
13 Receipt by Honda For Honda use only (no entry required). Honda
Inspection by
14 For Honda use only (no entry required).
Honda
For Honda use only (no entry required).
※entry column for verification results from Honda upon return
Prior confirmation cases: Honda’s results of determining
Judgment for applicability to mass production and the judge
15
mass production IPP Presentation cases: Honda’s existing equipment
verification confirmation results
First products after mass production commencement cases:
Honda’s acceptance inspection results
Enter the retention period of IPP tags (15 years in western
16 Retention period supplier
calendar from issue)
初 物
INITIAL PRODUCTION PARTS
SUPPLEMENTAL TAG
初物管理 №
INITIAL PRODUCTION
CONTROL №
1 仕 様 変 更 № 初物品エフに記入の管理№
SPEC NOTICE № と同一№を記入する
2 新 規 取 引 先 NEW SUPPLIER
3 材料変更 MATERIAL CHANGE Enter the same control
4 加工条件・方法変更 MANUFACTURING METHOD CHANGE number used in the IPP
5 工程系列変更 MANUFACTURING PROCESS ORDER CHANGE tag.
6 機械変更 MACHINE CHANGE
7 治工具変更 JIG/TOOL CHANGE
8 金型変更 DIE/MOLD CHANGE
9 検査方法変更 INSPECTION METHOD CHANGE
10 搬送方法・荷姿変更 TRANSPORATION METHOD/TYPE
OF PACKING CHANGE
該当№を○で囲んでください。 CIRCLE APPLICABLE №
仕様変更の場合は仕様変更№も記入して下さい。
IN CACE OF SPEC CHANGE ENTER NUMBER
1 Overview
1) Honda shall provide requirements for reporting of corrective action in cases where
nonconformity occurs in quality of parts made by suppliers.
2) The supplier shall report corrective actions in accordance with requirements prescribed
by Honda.
2 Definitions
The definitions of terms used in this manual are contained in【SQM 6-1 Glossary of Terms and
Definitions】.
3 Requirements
3.1 The supplier shall, in the case where nonconformity is detected at the supplier site and
where there is a possibility of the nonconforming product being flowed out to the delivery
destination, take corrective action in accordance with【SQM 4-5-1 Delivery Quality
Problem】.If there is no possibility of an outflow, the supplier shall follow its own procedure
to take corrective action and maintain records.
3.2 Where “Rejection Countermeasure Request” or “HTR (Honda Trouble Report)” is issued
by Honda, the supplier shall take corrective action in accordance with 【SQM 4-5-1
Delivery Quality Problem】.
Response to Honda shall be submitted directly using “Rejection Countermeasure
Request” (refer to section 6.1), or “HTR” (section 6.2) and etc.
The “Analysis Record [Analysis Report]“ (section 6.3 and 6.4) shall also be submitted
along with above documents upon Honda’s request or based on the supplier’s judgment
( Refer to 【SQM 5-4 5 Principles for Problem Solving】).
3.3 If requested by Honda to take corrective action and conduct analysis against
non-compliance by “Market Quality Information [Analysis/Countermeasure Request],” the
supplier shall repond to Honda using “Analysis Record [Analysis Report]”, etc. in
accordance with【SQM 4-5-2 Market Quality Problem】.
3.4 In the case where the response due date cannot be met, the supplier shall consult with
Honda, and if necessary, issue an interim report on “Rejection Countermeasure Request”,
“HTR”, or “Market Quality Information [Analysis/Countermeasure Request]”.
3.5 The supplier shall implement change point control for the initial parts to which corrective
action was taken in accordance with 【SQM 4-4 Change Point Control】.
3.6 The supplier shall provide feedback on the results of corrective action to the new model
section and to the problem-causing source. The information shall be utilized for
recurrence prevention of nonconformity and/or prevention of potential problems.
3.7 If non-compliance or quality non-compliance originating from a sub-supplier occurs, the
supplier is responsible for implementing reliable countermeasures and preventive
measures(refer to 【SQM 2-4 Sub supplier quality assurance】).
4 Control of Records
No. Type of Record Retention Period
5 Reference Materials
1) SQM 4-4 Change Point Control
2) SQM 4-5-1 Delivery Quality Problem
3) SQM 4-5-2 Market Quality Problem
4) SQM 5-4 5 Principals for Problem Solving
5) SQM 6-1 Glossary of Terms and Definitions
6 Forms
If using both “Rejection Countermeasure Request” or “HTR” and “Analysis Record [Analysis
Report]”, enter the date and number, etc., in order for the “Analysis Record [Analysis Report]”
referred to by the “Rejection Countermeasure Request” or “HTR” and “Analysis Record to be
identifiable.
Issuing
o
Control No.
Person in
Approved by Confirmed by
Priority Subject charge
*1 N umber of
oc c urrenc e
Supplier No. Part No.
Discovering
Date of occurrence - - section *1: For Honda use only (no entry required).
F m odel / type
Priority is determined by the following in-house criteria.
Fram e No. Importance ranking for nonconformities
E model / type Importance
Definition
Engine No. Rank
Transmission №, etc. Nonconformities which cause or may cause the following phenomena.
(1) Condition that disables vehicle operation (run, steer, or stop).
Destination/Transmission Des tination Trans m is s ion (2) Condition that associated with electrification, burn, or injury.
Category AT MT CVT A (3) Condition that associated with fire
(4) Condition that associated with pollution.
Where to call To (Extension ) (5) Condition that disables protection of vehicle occupants.
(6) Others which do not conform to regulations.
Conditions which are described under A and which significantly impair
Reply deadline : YYYY MM DD B
functions and merchantability of products.
Where to reply : To C Conditions not described in A or B.
Counterm easure (If there is not enough space to enter, an attachm ent
Result of investigation / analysis and cause
s heet m ay be us ed.)
Confirmation after countermeasure Issuing section or i nspecti on secti on Chief Inspecting Engineer
Note
6.2 HTR
(INITIAL) (ANSWER)
TO A TTN : F R OM: TO A TTN : F R OM:
D A TE: DA TE :
MGR : MGR :
A MGR : A MGR :
ISSU E : ISSU E:
PA R T N U MB E R R EPOR TE D B Y 1.SH OR TA GE
U N PA CK D A TE 2.WR ON G PA R TS SH IPPED
4.R U ST
PC N O: PA R TS R E PA IR A B LE 5.DE F E CTIV E PA R TS
N OT N E CE SSA R Y R TA OTH E R
ANSWER
T/R E POR T N O PA R T R E PLA CE ME N T QTY
P/C N O E TA B OA T A IR OTH E R
DETAI LS :
Created Section
Theme Analysis Record [ Analysis Report ]
Approved by Confirmed by Created by
Part No.
Part
Name
Occurrence Situation
(Symptom, complaint, number of occurrences, treatment) Determine the facts (part analysis, factor analysis, production quality status )
Occur-
Contents
rence
Out-
flow
99122 Original to be retained until: / (YYYY/MM):
YYYY/MM/DD
Created Section
Theme Analysis Record [ Analysis Report ]
Approved Confirmed Created by
Part No. Enter brief description of the model, part name, symptom, etc.
Part If "Rejection Countermeasure Request" or "Market Quality Information [Analysis,
Name Countermeasure Request 〕" have already been issued, use the same theme title.
Occurrence Situation Creator, confirmer and approver sign in the appropriate boxes.
(Symptom, complaint, number of occurrences, treatment) Determine the facts (Part analysis, factor analysis, production quality status )
-Enter model and type. 1. Enter the outline (measurements) of the troubled area. 4. Enter the quality status of parts currently under production
-Enter occurrence date. ①Enter trouble area clearly.
-Enter where the problem occurred. (In the market, at Honda) (acknowledge the current status through x-R control chart, histogram,
②Enter results against criteria/standards. process capability index)
-Enter the number of occurrences.
(assembled condition, damage, accuracy, material, strength, etc.) 5. Understand the applicable scope of occurrence (occurrence ratio, or,
-Mileage, registration date ,frame no. (if it occurred in the market)
-Symptom or claim at the time of trouble occurrence. ③Enter lot number of concerned parts clearly. number of units) along with its evidence.
-Enter details of corrective action taken for the problem model or ④Enter summary of conclusion from the claim part analysis. Make an estimate based on changes made to lot, man, model,
parts. equipment,condition, operation methods, or environment
Enter the name of consistuting parts (ASSY parts, COMP parts) 2. Enter results of reproducibility test, etc.
-The production plant where the nonconforming of products has
occurred. 3. Enter factor analysis for problem occurrence.
(Supplier name, Facility name) ・ Analysis through cause and effect diagram or FMEA, KT method
-Enter the production date of when the nonconforming product ・ Verification of cause and fact
occurred ①Enter investigation results of occurrence factors and outflow factors.
Describe the situation of products in the production line at the time.
*Do not enter "number" of the item ・Enter results of investigation on the situation at the time of discovery of the problem lot (any changes to 4Ms or not) .
*Enter any necessary information if there are any besides the
・Enter investigation results of history of the same symptoms in the past.
above.
② Verify causes resulted in the occurrence, after having lined up procedures and rules defined in Operation Standards.
③Enter specifically what was the problem and what was missing.
-Countermeasure request receipt date (In the last line, enter the date
agreed upon with the requesting department.)
Appropriate Countermeasure
Find the Cause (Occurrence mechanism, reproduction test, why why analysis) (Detail, estimated effects, PPA) Confirmation of C/M Effectiveness (actual outcome)
1. Describe the causes of outbreak factor and outflow factor. 1. Enter description of C/M. 1. Describe confirmed outcomes of C/M or timing of the confirmation
either at the manufacturing process or in the market.
・ Investigate the cause through cause and effect diagram, FMEA, KT method ・ Decide the measures to take (such as KT method)
・Describe the outcomes by comparing the difference of quality data,
・ Cause of manufacturing problems must be determined down to tangible factors ・Devide the C/M into occurrence and outflow factors.
Make sure that the C/M is taken to intangible attributes, quantity, etc. before and after of taking measures.
(such as equiment, jigs, inspection tools)
If the cause is due to intangible factors, conduct interviews with the persons involved even if the cause was originated in human errors.
with the failure at the time of occurrence, and determine the facts. 2. Enter the date of C/M, applicable parts, model, VIN No. etc.
2. describe reproducibility, etc. of the symptom against the cause. 3. Describe predection of C/M effectiveness for temporary C/M
(Verify by reproduction test, work-site, reality). or for permanent C/M.
:Example
C/M for 4. Describe countermeasure for already-
Cause of Cause
Occurrence shipped units.(Parts,Product)
①・・・・・
①・・・・・・ ②・・・・・ 5. Enter the necessity of handling parts stock
②・・・・・・ ③・・・・・ 6.Enter PPA of the countermeasure
③・・・・・・ C/M for Feedback to the Source (Reflection on system & mechanism)
Cause of Outflow
①・・・・・ 1. Describe factors, which countermeasure for tangible attributes was
Outflow
②・・・・・ taken to and will be continuously maintained, to reflect to the system.
①・・・・・・ (Design requirements, Drawing, Reference, and Standards)
②・・・・・・ 2. Include a system that eleminated factors of the true causes
(includes horizontal development).
・Cross-cutting/horizontal approach to similar processes/lines
Why Why Analysis ・ Standards, criteria, accumulation of know-how and techniques
Steps 1 2 3 4 5
Occur Enter the process of finding out causes. (occurrence factors, outflow factors)
Contents
-rence
Characteristics of Why? (true causes)
Why? Why? Why?
problems
Out-
flow
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions】for other terms.
No. Term Definition
Concession is the act of using raw materials, parts, etc. that do
not conform to specified requirements in limited quantities or for
a certain time period.
1 Concession
However, those which affect product safety, prevention of
environmental pollution, and/or regulatory compliance of
products shall be exempt from the scope of concession.
Nonconforming Parts that do not conform to drawings (specifications included) or
2
parts limit samples.
Honda (including destinations of service parts and KD parts) or
3 Delivery destination
designated suppliers to which supply parts are delivered.
3 Requirements
3.1 The supplier shall, if nonconformity is found and if there is a possibility of the
nonconforming parts delivered to a delivery destination, immediately contact the delivery
destination with information including the following, and determine actions to take.
3.2 The supplier shall, if notified that nonconformity or possible nonconformity is found at a
delivery destination, consult with the delivery destination and determine actions to take,
along with the following.
1) Investigate in-process parts and stock parts for possible nonconformity, and identify
the scope of nonconformity.
2) Investigate outflows of nonconforming parts to other locations. If possible outflow is
detected, contact the delivery destination concerned and take appropriate actions in
accordance with section 3.1.
3) Investigate the cause of nonconformity.
4) Contact delivery destination with information on details and timing of measures to
take (delivery of replacement parts included).
5) Identification method for conforming parts to which measures were taken.
3.3 The supplier shall, if Rejection Countermeasure Request or HTR is issued by the delivery
destination after actions described in section 3.1 and 3.2 are agreed, respond to such
request by the specified date (refer to【SQM 4-5 Corrective Action Report】) .
3.4 Identification and Quarantine of Nonconforming Parts
3.4.1 Nonconforming Parts at Delivery Destination
The supplier shall, when provided by the delivery destination, following instructions
on identification and quarantine of nonconforming or possible nonconforming parts
at the delivery destination.
3.4.2 Nonconforming Parts before Delivery
The supplier shall, if nonconformity is detected in parts before delivery, identify
nonconforming parts by marking, tagging, using different containers, etc., and
distinguish them from normal parts.
3.5 Type of Action After Deliberation
3.5.1 Sorting
The supplier shall sort and separate nonconforming parts from delivered parts, if so
requested by the delivery destination.
3.5.2 Concession
If the nonconformity does not affect product safety, prevention of environmental
pollution, or regulatory compliance, and does not impair the function of Honda
products, the supplier may apply for a concession of parts, including ones being
repaired in accordance with section 3.4.3.
3.5.2.1 The supplier shall complete “Repair Record [Concession Request]” form
found in section 8 with required information, and submit to Honda.
1) Model: name of the model for which a concession is requested.
2) Part number, part name: part number and name subject to concession
3) Quantity: total number of parts subject to concession
4) Scheduled date of delivery: enter the date of scheduled delivery using the
western calendar.
5) Nature of nonconformity: details of nonconformity resulted in a concession.
6) Future action: recurrence prevention measures.
7) Diagram: a sketch describing the details of nonconformity.
3.5.2.2 The supplier shall receive “Repair Record [Concession Request]” from
Honda and confirm the decision of concession.
3.5.2.3 When delivering concession parts, attach “Repair Record [Concession
Request]” received from Honda to the initial delivery lot of parts. Parts accepted
by concession shall be identified from conforming products for each release lot.
3.5.3 Repair
The supplier may perform repair and correct nonconformity if so approved by the
delivery destination. Where correction is deemed possible, the supplier shall
propose repair to the delivery destination. The place for performing repair, for
instance at the delivery destination or at the supplier site, shall be included in the
proposal.
For parts that are rendered nonconforming as a result of repair, follow concession
procedure set forth in section 3.5.2, or they shall be disposed in accordance with
section 3.5.4 without repair.
3.5.3.1 The supplier shall, when repairing nonconforming parts recovered from the
delivery destination, re-inspect repaired parts. The re-inspection shall be
performed by the person responsible for the inspection concerned. Obtain
approval of the inspection results from the delivery destination. Attach an IPP
tag specified by Honda to the repaired parts if re-delivering to the delivery
destination (refer to 【SQM 4-4 Change Point Control】).
3.5.3.2 The supplier shall obtain approval of the result if repairs of nonconforming
parts are performed at the delivery destination.
3.5.4 Disposition
The supplier shall identify nonconforming parts to dispose by a mark, tag, container,
etc. and separate from conforming parts until the parts are disposed. Honda may
possibly dispose the parts concerned.
3.5.5 Actions To Take When Nonconforming Parts Are Used
The supplier shall comply with instructions given by the delivery destination for
replace, repair, etc. if it becomes clear that nonconforming parts have been used by
the delivery destination.
4 Key point
1) The supplier shall give consideration to sorting operations, such as assigning associates
with knowledge of the inspection concerned, to prevent errors in sorting of parts.
5 Control of Records
No Type of Record Retention Period
1 Repair and re-inspection record 5 years
6 Reference Materials
1) SQM 4-4 Change point control
2) SQM 4-5 Corrective Action Report
3) SQM 6-1 Glossary of Terms and Definitions
7 Flowchart
Supplier Honda
Contact
Discovery of
Discovery of problem problem parts. Receiving
parts Preliminary analysis Quality
Section
Issue Rejection
Countermeasure
Request
Investigate if problem
or HTR (Honda
parts w ere shipped out
Trouble Report)
NG to the destination.
OK
Take measures
to the parts
Notify
Examine
delivery destinations
Production Stage
Modify
Inspect
Judge NG Receiving
NG or OK
Put back into Quality
manufacturing
OK Section
process
Concession
Concession
Request
Judge NG
NG or OK Procurement
Section
Put back into
manufacturing
OK
Reply to
process
Rejection
Countermeasure
Examine
Request,
or HTR
8 Forms
8.1 Repair Record [Concession Request] form
Control Number
Repair Record [Concession Request] ② Issued : YYYY/MM/DD
S・M・C・Y・K・T
Model Part Number Part Name Applying Department
Department Manager Person in Charge
Supplier Code No. Supplier Name No. of Con. Req. Planned delivery date
Illustration
・Description of Problem
・C/M
Concession
Department Approval
Contents Approval
Yes No
Yes No
Yes No
Yes No
Confirmation
Machining (Required / Not required) Functions, Performance (Required / Not Required) Prior Confirmation (Required / Not Required)
Assembly (Required / Not required) VIN No. Confirmation (Required / Not required)
Approved Rejected
Date: YYYY/MM/DD
Signatures of Confirmation-Process Managers
E№ YYYY/MM/DD
APPLIED
VIN
F№ YYYY/MM/DD
Applying (Occurred
Applying Attach Final Sect.
Q. Related Q. Applying Promo. Assembly In-house)
Sec. Supplier to Inspection
Sec. Sec. Sec. Sec. Sec. Sec
article Sec. Quality (Occurred
Section at
supplier)
S・M・C・Y・K・T
Model Part Number Part Name Applying Department
Enter model name, part number, and part name applying for the concession.
Department Manager Person in Charge
Supplier Code No. Supplier Name No. of Con. Req. Planned delivery date
Illustration
Enter supplier code no. and supplier name.
Enter description of the problem which is the reason for requesting concession.
Enter schematic drawing of the
problem, etc.
・C/M
Enter preventive measures against recurrence of the concession. *To be completed
by Supplier
*Attach a separate sheet if unable to fill in here.
Concession
Department Approval
Contents Approval
Yes No
Yes No
Yes No
Yes No
CONF
Machining (Required / Not required) Functions, Performance (Required / Not Required) Prior Confirmation (Required / Not Required)
Assembly (Required / Not required) VIN No. Confirmation (Required / Not required)
Approved Rejected
Date: YYYY/MM/DD
Signatures of Confirmation-Process Managers
E№ YYYY/MM/DD
APPLIED
VIN
F№ YYYY/MM/DD
Applying (Occurred
Applying Attach Final Sect.
Q. Related Q. Applying Promo. Assembly In-House)
Sec. Supplier to Inspection
Sec. Sec. Sec. Sec. Sec. Sec
article Sec. Quality (Occurred
Section at
Supplier)
1 Overview
1) Honda shall, where problem occurs in the market after products are sold, and where the
problem is deemed attributable to the supplier from which the concerned parts were
purchased, request the supplier to perform analysis of the problem and to take preventive
measures against recurrence.
2) The supplier shall analyze market problems required by Honda, and if it is attributable to
its own conduct, take measures to prevent the problem from recurring.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A part that was recovered from a marketed product as a possible
1 Call-in part problem part and collected from the market by Honda for
analysis of causes.
3 Requirements
3.1 Analysis and Measures of Market Quality Problem
3.1.1 The supplier shall, if Honda issues “Market Quality Information [Analysis /
Countermeasure Request], analyze the details of the problem in compliance with the
request, and take measures if the cause is attributable to its conduct.
3.1.2 The supplier shall respond to Honda by submitting an “Analysis Record [Analysis
Report]” with photographs, data, etc. attached by the date specified on “Market
Quality Information [Analysis / Countermeasure Request]
(refer to 【 SQM 4-5 Corrective Action Report 】 for the use of [Analysis /
Countermeasure Request]) .
3.1.3 The supplier shall, if response due date cannot be met, issue an interim report
including reasons for the delay.
3.1.4 The supplier shall obtain call-in parts and related information from Honda for
improvement of part quality and reliability. The supplier shall be aware of how its
parts affect customers of Honda products, and perform analysis of problems in a
positive manner.
3.2 Monitoring o of Market Quality Information
3.2.1 The supplier shall review, monitor, and analyze market quality information via
electronic data distributed by Honda, and continuously seek to reduce market quality
problems.
3.2.2 The supplier may request Honda for additional call-in parts, if the need for further
investigation arises from a result of its own autonomous analysis on market quality
information. However, Honda may confer with the supplier for reimbursement of
transportation costs, etc. incurred due to recovery of the parts.
3.2.3 The supplier shall report the results of investigation, analysis, etc. to Honda’, if
received call-in parts from Honda.
3.2.4 The supplier shall define procedures for control and storage of recovered parts and
related information provided by Honda, and store them properly. The recovered parts
shall be disposed of by a method provided by and agreed with a providing section of
Honda after completion of investigation and analysis (after reporting to Honda) or
after conclusion of agreements on warranty claim.
4 Key point
1) When identifying the subject parts at the time of nonconformity occurrence, all
manufacturing lots including ones shipped to overseas facilities shall be included in the
scope.
5 Control of Records
No Type of Record Retention Period
1 Supporting data to Analysis Record [Analysis Report] 10 years
6 Reference Materials
1) SQM 4-5 Corrective Action Report
2) SQM 6-1 Glossary of Terms and Definitions
7 Flowchart
7.1 Flowchart for treating market quality information.
Supplier Honda
Contact
Request collection of
Collection
problem parts.
Market
Mass Production Stage
Market
Report results Verify results
Quality
Analysis Record Section
[Analysis Report]
Supplier Honda
Contact
Market
Information Quality
Section
・problem description
・part name
・part number
・vehicle identification
number
・date of production
Market
Identify the scope Quality
Section
Market
Take
Quality
countermeasure
Section
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No Term Definition
A change to the entry in the field for notating changes to
Specification
1 component parts in the product drawing or specification change
change
notice.
3 Requirements
3.1 The supplier shall respond to Honda by the date specified, if Honda requests a survey for
specification change by issuing a specification change questionnaire or by other means.
3.2 The supplier shall implement the following when Honda issues a specification change
notice.
3.2.1 Review concerned drawings (specifications, etc. included) by using electronic data
processing system or other methods. The drawings (specifications, etc. included),
may be provided along with the specification change notice.
3.2.2 The supplier shall, when received a specification change notice, review details of
the change, examine the following items, and respond to Honda by the date
specified.
1) Application timing
2) Compensation for tooling
3) Compensation for parts
4) Changes in cost
5) Remarks and others
3.2.3 If prior confirmation is required in the specification change instruction, follow the
procedure set forth in【SQM 4-4 Change Point Control】for the confirmation.
3.2.4 If the need arises to change Process FMEA, process quality control table,
operation standard, etc. along with the specification change, implement such
changes.
3.2.5 Comply with 【SQM 4-4 Change Point Control】for IPP control as a result of
specification change.
3.2.6 If the need arises to change the application timing stated in specification change
notice, immediately inform Honda of new timing of application.
4 Key point
1) The order of specification change shall be controlled by the order in which the changes
were applied. The supplier shall verify the revision level when using drawings.
5 Control of Records
No. Type of Record Retention Period
Initial Product Control [Initial
1 15 years
Production Part]
2 Inspection data attached to IPP 15 years
6 Reference Materials
1) SQM 4-4 Change Point Control
2) SQM 6-1 Glossary of Terms and Definitions
Supplier Honda
Contact
Issue Specification Procurement
Investigate Change Questionnaire Section
Complete
Return within 5
Specification Change business days. Procurement
Receive Section
Notice
Apply specification
change
3 Requirements
3.1 The supplier shall make a countermeasure request to Honda for a specification change
of parts by submitting a “Countermeasure Request [Countermeasure Request Form] “set
forth in section 6
The supplier shall review the following items before making a countermeasure request
and clearly define the need for the specification change by providing the related data
attached.
1) Purpose of the countermeasure request (e.g. quality improvement, workability
improvement, cost reduction, etc.)
2) Evidence for the validity of the countermeasure request (e.g. prove that the root
cause of a problem is attributable to the specification).
3) History of previous countermeasure requests of the same kind (e.g. if a duplicate
request exists, investigate the reason for the request not being processed).
4) Effectiveness of a countermeasure request (e.g. if a specification change is effective
to solve problem and if the change will not cause secondary problems).
5) Cost performance (e.g. if the benefits will justify increased costs for parts)
3.2 The supplier shall submit “Countermeasure Request [Countermeasure Request Form]
“to Honda’s purchasing-cost or procurement section.
Countermeasure requests shall be submitted prior to establishing permanent tooling at
the production preparation stage, however, in cases where one of the following
conditions applies, submission of a countermeasure request on a case-by-case basis will
be accepted.
1) Countermeasure request for regulatory or safety noncompliance issues.
2) Countermeasure request which may result in an increase in production capability, a
significant increase in workability or quality, or a significant reduction in costs, etc.
3) Countermeasure request which is not for current parts, but is expected to apply in
the future.
3.3 The supplier shall receive a decision from Honda for the proposed”Countermeasure
Request [Countermeasure Request Form] “.
4 Control of Records
No. Type of Record Retention Period
Countermeasure Request
1 5 years
[Countermeasure Request Form]
Supporting data to Countermeasure
2 5 years
Request [Countermeasure Request Form]
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Forms
6.1 Countermeasure Request Form (blank)
対策要求[対策要求票] 試作 ・ 量産 □立上
重要度 PRIORITY 発行DATE: ・ ・
COUNTERMEASURE REQUEST FORM START UP 推進No. /
PROTOTYPE ・ MASSPRODUCTION A・B・C CTRL.No.
申請区(REQUEST DEPT.) TEL No.: 購買 CP. 資材 PUR 品管 QCD 認証 CERTF E部門 SS 設計 DES. D部門 HG
DATE: ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・
責任者 責任者 担当者 責任者 責任者 責任者 責任者 最終責任者 責任者 最終責任者
RESP. RESP. CHARGE RESP. RESP. RESP. RESP. FINAL RESP. RESP. FINAL RESP.
標題 : 部 番:
TITLE: DWG No.:
内容
DESCRIPTION
通知 No.:
REVIS No: - -
対策要求[対策要求票] 試作 ・ 量産 □立上
重要度 PRIORITY 発行DATE: ・ ・ ⑤
COUNTERMEASURE REQUEST FORM START UP 推進No. /
PROTOTYPE ・ MASSPRODUCTION A・B・C CTRL.No.
申請区(REQUEST DEPT.) TEL No.: ⑥-b 購買 CP. 資材 PUR 品管 QCD 認証 CERTF E部門 SS 設計 DES. D部門 HG
DATE: ⑥-c
・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・
責任者 責任者 担当者 責任者 責任者 責任者 責任者 最終責任者 責任者 最終責任者
⑥-a RESP. RESP. CHARGE RESP. RESP. RESP. RESP. FINAL RESP. RESP. FINAL RESP.
⑥-d ⑥-e
機種 :
MODEL: ⑨-a イベント:
EVENT: ⑩-a カテゴリー:
CATEGORY: ⑩-b 部品名:
P NAME: ⑪-a
標題 :
TITLE:
⑨-b 部 番:
DWG No.:
⑪-b
目的:
PURPOSE:
CODE
No.: ⑫ 原因:
CAUSE:
CODE
No.: ⑬ 仕向地:
VARIATION: ⑭ 通知 No.:
REVIS No.:
- ⑮-
内容
DESCRIPTION
通知 No.:
REVIS No: - -
94041
※Check the
DWG.No
section in the
drawing title
block (in the
boxed area)
1 2 3 4 5 6 7 8 9 10 11 12 14 15
- - -
Enter the part number provided in the DWG No. in the drawing title
block or part category number of the drawing number.
Title ⑨-b Explain details of the request briefly with part name, expected
outcomes (target),etc. (example: heat resistance of XX,
interference prevention for XX, etc.)
⑩ Event ⑩-a Enter the event if there is one that resulted in a request and it is
necessary to specify.
However, if the event is unknown or the necessity of entry is not
certain, consult Honda before making an entry. If the entry of event
is needed, cross out this section with a diagonal line.
Category ⑩-b Enter the category of subject parts. Consult Honda if information to
be included in this section is unknown before making an entry.
E.g.: B-F21
Enter the part name or drawing name in the latest drawing in full.
Part ⑪-b Enter the number of the subject part or drawing.
Number or If applicable, enter the information provided in the DWG.No.
Drawing section (part number or drawing number) in the drawing title block.
Number
Drawing title block
(Example)
※Check the
NAME section
in the drawing
title block (in
the boxed
area).
5 Reference
1 Overview
This manual is to provide basic concepts and points to consider for evaluating process
capability to prove that a manufacturing process has the ability to consistently achieve
intended quality levels, and for taking actions to the outcome of such evaluation.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
Process The ability to achieve quality requirements of a process in a
1
capability controlled state.
A quantified measure of process capability, and “a value calculated
by dividing the specification range by 6σ for a certain
Process characteristic”
2 capability
Index ”Process in a controlled state” in the definition above for process
capability means that the characteristic value is normally distributed,
and this forms the basis of the process capability index.
One of the numeric values which correspond to the distribution of
Standard statistical values and random variables, and expressed by σ.
3
deviation 6 σ represents the value of σ (standard deviation) multiplied by six
times.
50 %
Setting up of inspection standard tolerance at 50 percent of the
4 Tolerance
tolerance specified on drawings.
limit band
3 Requirements
3.1 Concept of Process Capability
Process capability is the ability of a stable process to achieve the required quality, and
which is expressed by X±3σ representing the distribution range of dispersion of product
quality produced by a standardized process.
-
σ² = Σ(Xi-X)²
n-1
-
X
σ:Standard deviation
n:Number of data
Xi:Individual data
- :Mean value of individual data
X
σ
6σ
Fig.1: Illustration of process capability
S SU 52-49
Cp =
6×0.48
Both-sided specification limits
SU-SL
Cp Cp =
σ 6σ 3
= = 1.04
2.88
SU -
SU-x 52-50
Cp = Cp =
3σ
Single-sided specification limits
3×0.48
σ
Upper limit
(SU) -
When x ≧ SU, Cp=0. Cp = 1.39
-
X
SL - 50-49
x-SL
Cp = Cp =
3σ 3×0.48
Lower limit σ
(SL)
- Cp = 0.69
When x ≦ SL, Cp=0.
-
X
Upper limit
(SU+SL) / 2-x-
=
(SU-SL) / 2
-
When K > 1, X is outside the upper or lower
limit.
a -
When the median value equals to X, K = 0.
b
Upper limit
generated.
The degree of deviation is
large and nonconformity may
possibly occur.
SL SU
-
X
Although the mean is in the
center of the product
Lower limit
Upper limit
specification limits, the
distribution range is largely
exceeding the upper and
lower limits.
Nonconformity is very likely
to occur.
3σ
SL SU Inspection method:
100 % inspection or
Process sampling inspection.
capability Slight increase in product 0.06/
σ Cpk ≧ 1.67 is more dispersion is of no 100000
than concern units or
sufficient. Consider simplification of less
control, reduction of costs,
- etc.
X
SL SU
0.06
Inspection method:
Process /100000
1.67 > Cpk 100% inspection or
σ capability to
sampling inspection.
≧ 1.33 is 6.3
sufficient. This is the ideal state, so it
is maintained. /100000
units
-
X
Inspection method:
Sampling tests are
completed and no
SL SU nonconformity is found, or
σ a procedure is employed 6.3
to take retroactive action /100000
Process for the possible
1.33 > Cpk capability to
nonconforming product lot
≧ 1.00 is not before dispatching from 2.6
sufficient. the supplier. /1000
Process improvement is units
-
X required until a Cpk of
1.33 is achieved.
Maintain the process in a
controlled state.
SL SU
Inspection method:
determine whether or not 2.6/
σ 1,000
Process the lack of process
1.00 > Cpk capability capability is due to a to
≧ 0.67 is displacement of the 45.6/
insufficient. median or dispersion. 1000
Investigate and take units
- measures.
X
Control range
Control item
Evaluation range
Mean
4 Control of Records
No. Type of Record Retention Period
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Operation flow
Calculate Cpk
Process is not in a
Perform corrective controlled state
Supplier
adjustments to stabilize
judgment
process
Process is in a controlled state
Requirements
Perform corrective
not met
Supplier
adjustments of process judgment
Requirements met
Continue to strive for
minimizing variations
Deliver parts to Honda
in manufacturing
1 Overview
This manual is to provide points to consider when employing error proofing methods to detect
abnormalities in manufacturing and inspection processes and to prevent outflow of
nonconformity.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
Error A system of products or manufacturing processes that prevents
1
proofing nonconforming products from being manufactured.
3 Requirements
3.1 Concept of Error Proofing
Basic concepts of error proofing are as follows.
3.1.1 Prevention: an action to focus on processes in which operational errors causing
accidents or quality troubles occur, and take action to prevent such errors from
occurring.
Three tips are show below for prevention of operation errors.
1) Eliminate factors causing additional work or constraining operations, and render
such work or caution unnecessary.
2) Replace manual operations with other more assured methods (i.e. employ
machines and/or equipment).
3) Design operations to be easy for operators to perform.
3.1.2 Mitigation of errors: focus attention on diffusion process of error effects, and take
action to contain nonconformity resulted from errors.
Two tips are provided below, which are to avoid spillover effects of operation errors.
1) Employ measures to preclude subsequent processes from proceeding
operations until the cause of error is removed or corrected.
2) In order to minimize effects to products when operation error occurs, provide
shock-absorbing dunnage, protectors, etc., or arrange operation sequences into
parallel.
3.2 Scope of Error Proofing
The scope of error proofing shall include the following processes or operations. Request
a specification change where employing error proofing safeguards into product
specifications for misassembly or reverse assembly of parts.
If product specification is subject to error proofing, request a specification change.
3.2.1 Process or operation to which occurrence or outflow of a market quality problem is
attributed.
3.2.2 Process or operation which is deemed necessary with consideration of the
following items along with the result of a process FMEA (refer to 【SQM 5-5 Process
FMEA】) conducted by the supplier.
1) Possibility of occurrence: frequency of occurrence per error mode
2) Degree of criticalness: degree of severity per error mode
3) Degree of spreading prevention: degree of detection per error mode
4) Process or operation for which application of error proofing is directed by
Honda.
4 Reference Materials
1) SQM 5-5 Process FMEA
2) SQM 6-1 Glossary of Terms and Definitions
1 Overview
This manual is to explain the concept of control chart and provide entry method to record data
into the chart. Control chart shall be used to continually improve the quality of products and
the effectiveness of quality management systems.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
Variable Data obtained by measurement. Unit of measure can be made precise
1 (continuous depending on the measuring device.
data)
Discrete Data obtained by counting and it cannot be divided into units smaller
2
value than one.
Group or grouping is the act of collection of data into units. In general, a
group is a set of data collected through random sampling per unit such
3 Group as day, shit or batch, etc.
* batch: a set of material (conditions) processed in a single production
process.
3 Requirements
Concept of Control Chart:
Manufacturing process fluctuates and is affected by various factors. A control chart is a visual
technique used to visualize the control state of a manufacturing process, where data shows
temporal changes in certain quality characteristic. It is assumed that a considerable error
exists when control chart shows deviations of characteristics from a predetermined control
limit value.
3.1 Control Chart
Control chart is a chart (line chart with control limits identified) used to investigate
(process analysis) or monitor (process control) stability of a manufacturing process that
determines with quality characteristics.
Control chart shall be used not to discover nonconformities but to prevent problems from
occurring. (This is on the basis that specification limits are outside the control limits.)
3.2 Types and Choices of Control Charts
There are various types of control charts, while all are fundamentally similar.
Appropriate chart shall be selected for each purpose based on the subject matter of
control.
Selection of control chart depends on the type of data used, i.e. continuous or discrete
data.
Control limit
(LCL) Specification limit
X1+X2+X3+……Xn
X=
n
X1+X2+X3+……Xk
X=
k
Calculate the mean to two more decimal places than the measured value.
(Do not round off since it will be used in later calculations.)
3.3.2.7 Calculation of Range Mean Value
Add all the R values of each group and divide by k
R1+R2+R3+……Rk
R=
k
Calculate the mean to one more decimal place than the measured value.
(Do not round off since it will be used in later calculations.)
3.3.2.8 Calculation of Control Limits
X control chart Control limit line coefficient
Centerline : CL= X n A2 D4
Upper control limit line : UCL= X +A2R 2 1.880 3.267
Lower control limit line : LCL= X -A2R 3 1.023 2.575
4 0.729 2.282
R chart
5 0.577 2.115
Centerline : CL= R
Upper control limit line : UCL=D4R
Lower control limit line : LCL=ignored when n is equal to or smaller than 6.
In case the control chart for analysis is extended for application to process
control, the line is changed from broken line to dashed-dotted line. Also enter CL,
UCL, LCL and each value near the lines.
3.3.2.10 Plotting
For plotting normally, “●” is used for X and “x” is used for R. Plots outside of the
control limits (including those on the limits) should be so marked as to facilitate
identification. (e.g. ”◎” or in red, etc.).
3.3.3 p Chart
P chart does not require a fixed sample size. P chart is used in control of the process
in which percent defective can be expressed in percentage. For instance, when
finished- or semi-finished goods of 100 sheets, 100 units or n in general are
inspected for quality, 5 (r or np in general) out of 100 of products are found to be
non-conforming, therefore the percent defective P is 5/100, .05 or 5%. The percent
non defective may also be used.
no. of rejects np
p= =
size of a group n
Multiply by 100 for percentage.
(note that this is not the mean value of the percent defective p of each group)
Centerline :CL=p
- -
- 3 √ p ( 1-p )
Upper control line:UCL= p+
n
- -
- 3 √ p ( 1-p )
Lower control line:LCL= p-
n
The points outside control limit lines are referred to as being “control-out” or “out of
control”. Reasons for points being control-out are as follows.
(1) Due to a random cause resulting in the point lies outside the limit lines, or
(2) An abnormality has occurred in the process and resulted in the point being
outside the control limit lines.
Phenomenon described in (1) above may occur with a probability of three times in
1000 plots. If control-out occurs, take action on the premise that 2) above is most
likely to have occurred and probe the cause of abnormality.
control limit
● ● ● ● ● ●
● ● ● ● ● ● circle the plotted points
● ● ● ● ● ● ●
●
●
●
control limit
A series of points appear consecutively on one side of the centerline (median line, to
be precise, may be substituted by the centerline) is called a run. The length of a run
is the number of consecutive points to one side of the centerline.
A run with seven or more points is judged as indicating control-out state.
control limit
●
● ●
● ● ●
● ● ● ● ● ● ●
●
●
● ●
● ● ● ●
control limit
When data points show a cyclic pattern of always declines on Mondays, there must
be a reason.
Investigation into the cause of cycles peculiar to the process is very useful in terms
of process analysis. Although these cycles are not easy to identify, it is ideal to
analyze them with experiences and engineering knowledge over a long period of
time and develop control methods well matched to the rhythm (cycle).
It is necessary to discern the cause of the cycle and carefully evaluate the process
condition to determine whether or not a process is in a controlled state.
control limit
● ● ●
● ● ●
● ● ●●
● ●
●
● ● ● ●
control limit
control limit
● ● ● ●
●
● ●
● ●
● ●
●
●
● ●
control limit
It is also considered abnormal if there are two spikes appear in the plot of raw data.
There may be a mix up of data of two or more.
(e.g.) two spikes have different patterns, etc.
control limit
●
● ● ● ● ● ● ● ●
● ● ● ● ●
● ● ●
control limit
If the process is in a controlled state, the plotted points must be distributed randomly.
When considering distribution confirmed by control limit lines at ±3σ, the slope down
gradually becomes lower from the center to the edges so that points are less likely to
occur about the center line when they get close to the control limits Compared to the
vicinity of the centerline, points appear less readily as the control limits are
approached. In other words, points should not occur concentrated about the center
line.
It is often the case that there is either a problem with the grouping, or groups contain
abnormal data.
It is also judged abnormal if 15 or more consecutive points fall between ±σ.
(e.g.) measurement error
control limit
● ● ●
● ● ● ●
● ● ●
● ● ●
● ●
● ● ●
●
● ●
●
control limit
10 out of 11 consecutive points are on one side of CL.
If one of the following conditions appear on one side of the centerline (median line to
be precise), the process is judged as out of control controlled state.
1) 10 or more points out of 11 consecutive points
2) 12 or more point out of 14 consecutive points
3) 14 or more point out of 17 consecutive points, or
4) 16 or more point out of 20 consecutive points.
●
control limit
● ● ● ● ● ●
●
● ●
●
●
● ● ● ●
● ●● ● ●
control limit
Under normal circumstances, a large number of points should be near the centerline
if the sample follows a single normal distribution. Accordingly, the chart above shows
an abnormality.
This is often found when plotting data on the chart with sample groups taken from
each of two machines with different process average. It is necessary to stratify the
sample groups and draw control chart for each machine.
● ● ● control limit
● ● ● ●
● ● ●
●
● ●
● ● ●
control limit
Evaluate as control-out in the following cases when points are near the control limit
lines, beyond the line two third of the distance from the center line to the control limit
lines.
1) 2 out of 3 consecutive points
2) 3 out of 7 consecutive points
3) 4 out of 10 consecutive points
The above conditions shall be judged abnormal since probability of the process
being beyond ±2σ range from the centerline is approximately 5 percent.
4 Control of Records
No. Type of Record Retention Period
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Operation flowchart
Process output
Make improvement
7 Examples of Forms
7-1 X – R control chart
Approved by Confirmed by Prep. by
=
X2
R=R total / no. of samples sets
X3 = ÷
X4
=
X5
Total
X chart
Mean X
UCL=X+A2R
Range R
Unit = +
( )
×
X Chart
=
LCL=X-A2R
= -
=
R Chart
R chat
UCL=D4R
= ×
=
Confirmation LCL=D3R
Disregard samples
of 6 or less.
(%)
Description
Date
Item No. Total
of units
Number processed
1 Overview
This manual is to provide the concept of “5 Principles for Problem Solving”, which is used by
suppliers to investigate and eliminate the root cause of nonconformity of parts and of quality
management system.
2 Definitions
The definitions of terms used in this manual are as follows. Refer to【SQM 6-1 Glossary of
Terms and Definitions 】for other terms.
No. Term Definition
A condition characterized by discrepancy between an ideal state
1 Problem
and an actual state.
A tool consists of the following five steps for problem solving.
Also referred to as 5P.
“ investigation and comprehension of the facts”
5 Principals for Problem “ identification of causes (why-why analysis) ”
2
Solving
“ appropriate measures”
“ verification of the effects of measures”
“ feedback to upstream sources”
3 Requirements
3.1 The concept of “5 Principals for Problem Solving”.
It is important, for the purpose of quality control, to never repeat the same problem. When
a problem occurs, thoroughly observe and understand the facts on the basis of the Three
Realities Principle of spot, thing, situation, and take appropriate measures to prevent
problem recurrence.
A thorough analysis of root causes is essential for effective measures to prevent problem
recurrence.
Implement 5 Principles for Problem Solving to identify the root causes and eliminate
causes of nonconformity.
3.2.3.4 Implement measures focusing more on the elimination of cause, rather than
prevention of outflows
3.2.3.5 Measures shall be employed on a permanent basis (elimination of causes).
If judged necessary based on the degree of severity, urgency, and negative
effects, etc., take interim measures (containment of nonconforming products).
Timing to implement permanent measures shall be defined in advance when
interim measures are taken.
3.2.4 Verification of Effectiveness of Measures
3.2.4.1 Verify effectiveness of measures with reasonable number of units or time
period, and confirm no recurrence of problems from the same cause.
3.2.4.2 Verify both products and processes.
(e.g.) Product: disassemble completed products for verification, if necessary.
Process: verify the process in which problems were found.
3.2.4.3 Effectiveness shall be verified per shift, operator, etc., depending on the
cause of problems or the nature of measures.
3.2.4.4 Verify that the results of measures will not have any adverse effect on other
products, processes, operations, etc.
3.2.5 Feedback to Upstream Sources
3.2.5.1 Revise the following standards and reflect the results of measures.
1) Manufacturing quality standard
2) Process quality control table
3) Operation standard
4) Others
3.2.5.2 Share information with related organizations and sections to prevent
nonconformity from occurring in similar operations, processes or systems.
1) Sections/areas in which similar operations, processes, or systems are
used.
2) Section found the nonconformity.
3) Section responsible for designing processes.
4) Section responsible for designing products
5) Section responsible for controlling quality system documents.
問 1-2-1-1 1-2-1-1-1 E
題 1-2 1-2-1 Why does 1-2-1 occur ? Why does 1-2-1-1 occur ?
の 【Intangible cause】 Why does 1-2 occur ? 1-2-1-2 1-2-1-2-1
現 F
Why does 1-2-1-2 occur ?
状
(
2-1-1-1 2-1-1-1-1
2-1-1 G
事
象 2-1 2-1-1-2 2-1-1-2-1
)
H
2 2-1-2 2-1-2-1 2-2-1-1-1
~ 【Cause of Outflow】
~ 2-2 2-2-1 2-2-1-1 2-2-1-1-2 I
~
~
~
~
3 3-1
【Cause of Expansion】
~
~
~
~
3-2
4 Key point
1) Identification of root causes is the key to the why-why analysis. In order to take adequate
measures, it is crucial to properly determine root causes. Avoid the common error of
attributing problem causes to humans, which results only in emphasizing importance of
better guidance and instruction. In such cases, the root cause remains uneliminated, and
the same problem is likely to recur.
2) If root causes are in manufacturing processes, it can often be solved by own section but
further check will reveal that modification of manufacturing method or specifications
contributes to quality stabilization. Thus, discuss with related sections for possible
improvement.
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
3 Requirements
3.1 Process FMEA
The process FMEA is an approach for process improvement used to investigate potential
failures and apply appropriate measures to prevent and contain these failures.
Process FMEA shall be properly documented and always maintained as a “living
document”, which is continuously revised to reflect changes in manufacturing processes.
In the manufacturing process design stage, prevention of problems from occurring or
recurring is achieved by process design base on consideration of various factors such as
quality, delivery timing, cost, safety, environment, etc., on the other hand, Process FMEA
is to determine whether a process is adequately controlled or in need of improvement by
reviewing the results of a process design (process quality control table).
Suppliers shall initiate process FMEA from the manufacturing design stage of parts.
Implement or review process FMEA in case where changes are made to parts,
manufacturing processes or environment even in the mass production stage.
3.2 Process FMEA worksheet
The supplier may implement process FMEA by entering required information into
respective fields of the Process FMEA worksheet. Completed Process FMEA worksheet
is also an implementation record of Process FMEA.
The supplier shall complete a Process FMEA worksheet, revise as necessary for
changes in processes, and control in a manner that it can be submitted or presented
upon request from Honda.
The Honda- recommended format is provided in the end section of this manual. Suppliers
may use different format on condition that all information required on the Honda form is
included.
3.3 Procedure for Process FMEA Implementation and Worksheet Entry
The following explains the items inscribed in Honda’s Process FMEA worksheet. Refer to
instructions for required information and remarks for entry. Each item number below
corresponds to the number of fields in the entry method form.
3.3.1 Process FMEA Control Number
Identify each Process FMEA by use of numbers, symbols, etc. to ensure traceability.
3.3.2 Model
Enter Model Name, Type and Model Year.
3.3.3 Honda Part Name and Part Number
Enter part name and part number of Honda subject to process FMEA. If the supplier
uses its own part name and part number, such name and number may be listed
along with the ones of Honda.
3.3.4 Suppler Name, Supplier Code and Address
Enter supplier name, supplier code, and location of the plant where the process is
operated for the purpose of Honda to identify the subject supplier.
Criteria for ranking shall be established in reference to the table provided below.
Justification for the evaluation criteria shall be provided as required in section 3.3.24.
The ranking is often expressed on a scale of 0 to 10. Other measurement scales
such as 1-4 scale (linear scale: 1, 2, 3, and 4, or exponential scale: 1, 2, 3, 4, 8, etc.)
are also acceptable, as long as the employed scale is effective for evaluation and
severity is well-expressed.
Ranking Severity Ranking on a 1-10 Scale (example)
Failure mode of parts that impairs the safety of Honda
10 products and leads to a fatal accident and/or involves a
Extremely violation of regulatory requirements (without predictability)
Severe Failure mode of parts that impairs the safety of Honda
9 products and leads to a fatal accident and/or a violation of
regulatory requirements (with predictability).
Failure mode of parts that causes loss or deficiency of primary
8 performance, function, or structure of Honda products.
Failure mode that leads to a serious accident.
Failure mode of parts that may cause loss or deficiency of
primary performance, function, or structure of Honda
7 Severe
products.
Failure mode that may lead to a serious accident.
Failure mode of parts that may but may not necessarily cause
6 loss or deficiency of performance, function, or structure of
Honda products.
Affected Honda products are usable or operable but at a
5
reduced level of performance or function.
Lead to multitudes of warranty claims against Honda products
4 Moderate with respect to fit and finish, appearance, noise in use or
operation, feeling, etc.
Lead to warranty claims against Honda products with respect
3 to fit and finish, appearance, noise and feeling in use or
operation, etc.
Lead to complaints against fit and finish, appearance, noise
2 and feeling when in use or operation, etc. Defect noticed by
Mild limited users.
1 No discernible effect or effect can be ignored.
Low
Remote
The ranking is often expressed on a scale of 0 to 10. Other measurement scale such
as a 1-4 scale (linear scale: 1, 2, 3, and 4, or exponential scale: 1, 2, 3, 4, 8, etc.) is
also acceptable as long as the employed scale is effective for evaluation and
detectability is well-expressed.
Ranking Detection Evaluation Criteria: 1-10 Scale (example)
Impossible Failure cannot be detected before delivery to Honda.
10
(very difficult) No process controls available to detect failure.
Failure is likely to be flowed out to Honda.
9
Process controls currently in place cannot detect failure.
Extremely difficult to be detected failure before shipping.
8 Process control currently in place will probably not detect
failure.
Failure is detectable by periodic sampling inspection.
Difficult to detect failure by current process control.
7 Failure can be detected by periodic sampling inspection.
Process controls currently in place have poor chance of
detection of failure.
Failure can be detected by regularly conducted sampling
6 inspection.
Process controls currently in place may overlook failure.
Failure can be detected by 100% final inspection.
5 Process controls currently in place may detect failure.
(e.g. trends monitored using statistical process control,
Moderate etc.)
chance of
detection Failure can be detected in the subsequent process.
4 Process controls currently in place can detect failure. (e.g.
trends monitored using statistical process control in
addition to the 100% inspection, etc.)
Failure can be detected in the subsequent process.
3 Process controls currently in place can detect failure
(monitor trends by using statistical process control in
addition to 100% inspection, etc.).
Failure can be detected within the process.
2 Process control such as QA devices, etc. is in place for
100% inspection with automatic error detection feature.
Can be detected within the process. Detection is easy and
no attention is required.
Certain
1 Process control system such as QA device, etc. is in place
( easy)
for 100% inspection with automatic error detection and
removal features.
3.3.24 Criteria
Define evaluation criteria for each of the risk evaluation aspects, such as severity (S),
occurrence (O), detection (D), and risk priority number (PRN), and the tolerance
level for risks remaining.
4 Control of Records
No. Type of Record Retention Period
5 years after the issue of discontinuation
1 Process FMEA worksheet
order.
5 Reference Materials
1) SQM 6-1 Glossary of Terms and Definitions
6 Forms
6.1 Process FMEA worksheet
Process FMEA Worksheet For Honda use only Revision No. Description of revision Date of date est./revision Approved by Confirmed by Prepared by
※Identification: if parts are of Honda specified parts, enter a code (HS, HA, Q, NH, HR, etc.) .
※※Completion confirmation :with consideration given to acceptance level of residual risks, confirm completion of a Process FMEA (no further measures required), and enter the name of the person confirmed and the date of confirmation.
Scope of risk evaluation Risk evaluation Countermeasure ( risk minimizing activities) Verification of C/M (re-evaluate risks)
Function of the Influence if a failure mode occurs Identify- Seriou Occurrence Current process control Detection Risk C/M C/M Occurrence Detection Risk Completion
Cause of failure mode C/M carried out PIC of Seriousness
No. Process name process Failure mode To To Honda cation sness rate method probability priority Proposed C/M date application rate probability priority no. confirmatio
※ (Occurrence mechanism) (O) (including follow-ups) CM (S)
(what does this parts/components products (S) (prevention/detection of (D) (RPN) (target) date (O) (D) (RPN) n
Seriousness (S) Occurrence (O) Detection probability (D) Risk priority number (RPN) [RPN = S×O×D]
Rank Evaluation criteria Rank Evaluation criteria Rank Evaluation criteria RPN Response
10 10 10
9 9 9
8 8 8
7 7 7
6 6 6
5 5 5
4 4 4
3 3 3
2 2 2
1 1 1
6.2 Process FMEA Worksheet (Entry procedure) Complete in reference to section 3.3 above.
Process FMEA Worksheet For Honda use only Revision No. Description of revision Date of date est./revision Approved by Confirmed by Prepared by
3.3.9 3.3.10 3.3.11 3.3.12 3.3.13 3.3.14 3.3.15 3.3.16 3.3.17 3.3.18 3.3.19 3.3.20 3.3.21 3.3.22 3.3.23
Seriousness (S) Occurrence (O) Detection probability (D) Risk priority number (RPN) [RPN = S×O×D]
Rank Evaluation criteria Rank Evaluation criteria Rank Evaluation criteria RPN Response
10 10 10
9 9 9
8 8 8
7 7 7
6 6 6
5
3.3.24 5
3.3.24 5
3.3.24 3.3.24
4
3 (3.3.14)
4
3 (3.3.16)
4
3 (3.3.18) (3.3.19)
2 2 2
1 1 1
6 Supplement
Terms Definitions
Approved actual part
A part sample with which color was agreed with Honda.
sample
Component parts constituting an automatic speed change
A
Automatic transmission, mechanism, such as AT (automatic transmission), CVT
etc. (continuously variable transmission), 4WD (4-wheel drive), MCU
(moment control unit), etc., and parts assembled to them.
A process of establishing the relationship between the value
Calibration measured by the measuring device and its true value with
standards and reference materials to correct deviations.
A part that was recovered from a marketed product as a possible
Call-in part problem part and collected from the market by Honda for
analysis of causes.
All changes including unexpected changes, such as a blackout,
Change point in addition to a planned change to a part specification and
manufacturing plan.
A ranking of contaminants control parts such as automatic
Cleanliness rank transmission, etc. in the order of influence of contamination on
the function of the automatic transmission, etc.
Color Color of part exterior
Color application plate Color master set forth in HES Z 0013.
Component parts (Sub-) parts that constitute the parts provided by supplier.
Composite quality A quality characteristic that will be demonstrated or explicated by
C
characteristics a combination of supply parts and manufacturing parts.
Concession is the act of using raw materials, parts, etc. that do
not conform to specified requirements in limited quantities or for
a certain time period.
Concession
However, those which affect product safety, prevention of
environmental pollution, and/or regulatory compliance of
products shall be exempt from the scope of concession.
Contaminants Foreign matter such as grain, grit, chip, burr, dirt, dust, etc.
A ranking of contaminants control parts, which are not included in
Control priority ranking the definition of automatic transmission, etc., by safety, function
and performance.
An action designated to prevent recurrence of nonconformity,
Corrective action
once it has occurred.
An action to be taken by a supplier to request Honda for a
Countermeasure
change to the drawings (specifications, etc., included) by using
request
“Countermeasure Request [Countermeasure Request Form]”.
A course of action by the quality assurance representative,
Declaration of facility quality representative, or responsible person who was
compliance with appointed and entrusted by the quality assurance person of a
regulatory requirements supplier to verify that the specifications of parts designed by the
supplier comply with regulatory requirements.
Honda (including destinations of service parts and KD parts) or
Delivery destination
D designated suppliers to which supply parts are delivered.
Delivery location A destination of delivery specified on the delivery slip.
A group of parts which are delivered to Honda or a location
Delivery lot specified by Honda in a batch, corresponding to the”delivery
slip”.
A state of parts in a container or on a cart to be shipped out from
Delivery packaging
a supplier to a manufacturing plant of Honda.
Terms Definitions
Data obtained by counting and it cannot be divided into units
Discrete value
smaller than one.
A system of products or manufacturing processes that prevents
Error proofing
nonconforming products from being manufactured.
E An act of extending the warranty period, submitting a notice to
Extended warranty the competent authorities, and implement improvement
measures.
A tool consists of the following five steps for problem solving.
Also referred to as 5P.
“ investigation and comprehension of the facts”
5 Principals for Problem “ identification of causes (why-why analysis) ”
Solving
F “ appropriate measures”
“ verification of the effects of measures”
“ feedback to upstream sources”
50 % Tolerance limit Setting up of inspection standard tolerance at 50 percent of the
band tolerance specified on drawings.
Uneven pattern of part surface by the arrangement of particulate
Grain
constituents.
A supplier specified by Honda who performs grain embossing on
Grain process supplier
the part mold.
G Group or grouping is the act of collection of data into units. In
general, a group is a set of data collected through random
Group sampling per unit such as day, shit or batch, etc.
* batch: a set of material (conditions) processed in a single
production process.
When necessary, after consulting with the supplier, Honda will
H Honda-owned property lend machines, dies, tools and jigs, etc. needed to manufacture
parts, etc.
Important quality
Important quality characteristics set forth in HES A 3051.
characteristics
Important safety parts Important safety parts set forth in HES A 3050.
An action taken by Honda to implement improvement measures
by submitting a notice to the competent authorities in
accordance with Article 9 (Improvement Campaign) of Circular
Improvement campaign
Notice "Handling Procedure for Notification, etc. of Recall"
(Jishin No.1530 of December 1, 1994, hereinafter referred to as
I "Circular Notice").
Parts of the initial lot released from an originating section to its
next section or of the initial lot released from a supplier to Honda,
Initial production parts
to which the supplier applied changes in specification,
(IPP)
manufacturing method, etc. This applies to parts ordered for
mass production use only.
Presentation to Honda of self-controlled IPP, etc. before mass
IPP presentation production start to confirm quality compliance, process-ability,
assemble-ability, etc.
In the case where there are two or more manufacturing lot
K Key process forming processes, a representative process for lot retrieval in
those manufacturing lot forming processes.
A section of Honda, which acts as a planning center for the
Lead section of Honda Quality Assurance Visit and issues individual audit plans to notify
suppliers of the audit.
L A sample of parts which demonstrates quality limits for
Limit sample
conformance or nonconformance.
Parts returned from Honda by the unit of delivery lot due to
Lot-out parts
nonconformity, such as not satisfying specifications.
Terms Definitions
Manufacturing A management plan to monitor progress of the activities
Management Plan specified in the Stage Management.
A record of production corresponding to the identification of a
Manufacturing history manufacturing lot, which includes the date and amount of
manufacture, and results of inspection.
A group of parts manufactured or deemed manufactured under
Manufacturing lot
the same condition.
Control method that forms a manufacturing lot and subsequently
Manufacturing lot control control traceability of parts by identifying such lot and its
manufacturing history.
Manufacturing process for which manufacturing lot shall be
Manufacturing lot formed and identified in order to track and control traceability of
forming process parts, which is determined by quality characteristic priority,
process layout, equipment, process capability, etc.
A declaration by the quality assurance representative, facility
M Mass Production quality representative, or deputy of a supplier stating that the
Transition Declaration requirements prescribed by Honda for quality and mass
productivity of parts have been satisfied.
A general term for measuring instruments (gauge, measuring
instrument, standard, etc.), testing device, testers, analytical
equipments, etc., including related software of computer
Measuring equipment systems.
For definitions of terms used for measuring instruments, testers,
analytical equipment, etc., refer to JIS Z 8103 “Glossary of
terms used in measurement”.
Equipment to use to “monitoring: the observation of a system
(all or part) to verify proper performance and detect improper
performance. Actual observation is made by measuring one or
Monitoring device
more variants of the system, and subsequent comparison of the
value obtained from such measurements with the specified
value.” in 24103, section 4.1 of JIS B0155.
Parts that do not conform to drawings (specifications included) or
N Nonconforming parts
limit samples.
A generic term for documents to provide operators with
directions for work sequences, set-up condition, etc. in order for
each of the fabrication, assembly, inspection, equipment
maintenance, transportation, and administrative processing, etc.
Operation Control
to be controlled per process, product, operation, etc.
Documents
Documents such as operation standards, condition control
tables, specifications, signs or displays showing photographs or
O illustrations to caution, and check/inspection standards for
inspecting equipment are included.
A set of documents that describe requirements and procedures
to be followed such as illustrations of work, work sequences, jigs
and tools, quality characteristics and standards, operation key
Operation standard
points, inspection methods, parts to be used, facilities, actions to
be taken when abnormality occurs, and other cautions (it is
referred to as “ work instruction” in ISO/TS”).
Inspection Criteria [System/Device and Parts], which set forth
Parts Inspection Criteria acceptance criteria to be applied to inspection of individual
constituent parts of a product.
P
Presentation to Honda of specification change IPP before mass
Prior confirmation production start (before implementing the change) to confirm
compliance with specification change.
Terms Definitions
The part classification number is given to show what model the
part is made for, or what model the part is exclusively for.
※For DWG.No. of drawing title block (Boxed space on the
Part classification NO bottom)
Terms Definitions
Regular inspection Periodic inspection of equipment for appearance and function.
The act of preserving less-frequently-used documents (including
electronic medium) in a location such as archive and stockroom
Retention
outside the worksite in a manner that allows prompt retrieval
when needed.
A pre-use check of equipment for appearance and function
Routine check
performed by the using department of the applicable equipment.
The IPP falling under the items other than specification change
IPP or quality improvement IPP, which is self-controlled by
Self-controlled IPP
supplier through confirming and recording quality,
process-ability, assemble-ability, etc. after changes.
An act of implementing improvement measures by submitting a
Service campaign notice to the competent authorities in accordance with Article 10
(Implementation of Service Campaign) of Circular Notice.
A change to the entry in the field for notating changes to
Specification change component parts in the product drawing or specification change
notice.
The IPP to which specification change was implemented by
Specification change supplier in accordance with the “ Application Change
IPP
Instruction” issued by Honda.
A management method that controls supplier activities on a
step-by-step basis. The processes of pre-production and mass
production are divided into 6 stages from stage I to stage VI.
Main activity to be completed at each stage is described below.
Stage Ⅰ:Obtain product requirements from Honda. (Stage I will
be omitted hereafter since this stage consists of activities prior to
the Pre-production.)
Stage Management Stage Ⅱ::Formulate a manufacture management plan.
Stage Ⅲ:Promote activities required based on the manufacture
management plan.
S Stage Ⅳ:Verify quality maturation status.
Stage Ⅴ:Confirm the prospect of transition to mass production
and declare completion of production preparation.
Stage Ⅵ:Mass production.
The act of organizing frequently-used documents in a manner
Storage
that allows fast retrieval during daily business operations.
One of the numeric values which correspond to the distribution of
statistical values and random variables, and expressed by σ.
Standard deviation
6 σ represents the value of σ (standard deviation) multiplied by
six times.
A service provider whom a supplier purchases parts from and
Sub-Supplier outsources services to such as fabrication, testing, etc., and
( tier 2 and beyond) including those who beyond the first service provider, it is
collectively referred to as sub-suppliers.
Supplier A first tier supplier to Honda who receives orders for parts
(tier 1supplier) directly from Honda.
A drawing of parts drawn and issued by a supplier, which Honda
had outsourced the design, development, and manufacturing to,
Supplier drawing in accordance with the basic requirements of preliminary
specifications provided by Honda, or a “parts supplier’s drawing”
which referred to as a supplier’s drawing.
A member who was selected by a supplier from its own
Supplier in-house visitor employees and leads assessment during a Quality Assurance
Visit (supplier quality audit).
Terms Definitions
A company which has a direct contract with Honda, and provides
Supply part supplier
supply parts to another company designated by Honda.
A supplier who uses supply parts as components in the
Supply part user
manufacture of parts to Honda.
Component parts provided to a supplier by Honda to
manufacture parts to be delivered to Honda. This applies when
Supply parts Honda purchases a part from a supplier (supply parts supplier)
and/or manufactures a part, which is provided to another
supplier (user) for a fee to manufacture parts delivered to Honda.
Total quality Quality characteristics of the final products completed by a
characteristics supply part user.
T
The ability to trace the history, application or location of a product
Traceability
or servicing by record identification.
Variable (continuous Data obtained by measurement. Unit of measure can be made
V
data) precise depending on the measuring device.
Supplier Honda
Contact
IMPACTⅢ or e-mail
Problem in SQM operation Handling inquiry Purchasing
Technical
Division
Sturdy countermeasure
Approval of quality
assurance representative
Proposal for
SQM Revision
N
Judgement
for adoption
To supplier
IMPACTⅢ or e-mail Y
Purchasing
Confirm Notice
Technical
Proposal for Division
SQM Revision
Maintain SQM
Quality assurance
SQM heading / term Company name Person prepared Date of issue
representative
① ② ③ ④ ⑤
Control Date of
Document Title Description
Number approval
Content 2014/7/1 Revised for SQM revision.
1 Preface 2014/7/1 Revised to reflect organizational changes.
1-1 Structure of SQM 2008/10/1 Formulated as the first issue.
1-2 Production Process Image 2008/10/1 Formulated as the first issue.
1-3 SQM Outline 2013/02/1 Revised for correct wordings.
Revised to align with revisions to related documents
2-1 Important Safety Parts 2014/7/1 as well as revisions to important quality characteristics
and requirements regarding inspection process ability.
Regulatory Compliance Revised to align with corrections to “Reference
2-2 2014/7/1
Certification Materials.”
Designation of Quality Revised to align with corrections to “Reference
2-3 2014/7/1
Representative Materials.”
Revised to align with revisions to related documents
Sub-Supplier Quality
2-4 2014/7/1 and other entries in SQM text regarding quality
Assurance
assurance of secondary suppliers.
Control of Honda-Owned Revised to align with revisions to related documents
2-5 2014/7/1
Property and revisions to definitions of terminology.
Revised to align with corrections to “Reference
2-6 Control of Supply Parts 2014/7/1
Materials.”
Revised to align with revisions to related documents
2-7 Supplier Quality Evaluation 2014/7/1
and GQI application.
Revised to align with revisions to related documents
2-7-1 Delivery Quality Evaluation 2014/7/1
and GQI application.
Revised for correct Reference Materials and the
2-7-2 Supplier Quality Audit 2014/7/1
change of organization.
Revised to align with corrections to “Reference
2-8 Contaminants Control 2014/7/1
Materials.”
Revised to align with corrections to “Reference
2-9 Control of Quality Records 2014/7/1
Materials.”
Revised to align with corrections to “Reference
3-1 Stage Management 2014/7/1
Materials.”
Revised to align with revisions to related documents
3-2 Process Design 2014/7/1
and requirements related to the paragraph mentioned.
Process Quality Control Revised to align with corrections to “Reference
3-2-1 2014/7/1
Table Materials.”
Revised to align with corrections to “Reference
3-3 Delivery Packaging 2014/7/1
Materials.”
Countermeasure at Revised to align with corrections to “Reference
3-4 2014/7/1
Pre-production Stage Materials.”
Revised to align with corrections to “Reference
3-5-1 Inspection Criteria for Parts 2014/7/1
Materials.”
Preparation of Limit Revised to align with corrections to “Reference
3-5-2 2014/7/1
Samples Materials.”
Revised to align with corrections to “Reference
3-5-3 Grain and Color Adjustment 2014/7/1
Materials.”
Control Date of
Document Title Description
Number approval
Control of Monitoring and Revised to align with corrections to “Reference
3-6 2014/7/1
Measuring Devices Materials.”
Operation Control Revised to align with corrections to “Reference
3-7 2014/7/1
Documents Materials.”
Revised to align with corrections to “Reference
3-8 Delivery of Parts 2014/7/1
Materials.”
Transition to Mass Revised to align with corrections to “Reference
3-9 2014/7/1
Production Materials.”
Revised to align with corrections to “Reference
3-9-1 Validity Testing 2014/7/1
Materials.”
Early Mass Production
4-1 2013/02/1 Revised for correct wordings.
Quality Control
Mass Production Quality Revised for the change of record title and retention
4-2 2010/10/1
Control period.
Identification and Revised to align with corrections to “Reference
4-3 2014/7/1
Traceability Materials.”
Revised to align with revisions to related documents
4-4 Change Point Control 2014/7/1
and GIPP application.
Revised to align with revisions to related documents
4-5 Corrective Action Report 2014/7/1 as well as revisions to expressions and statements
regarding quality assurance of secondary suppliers.
Revised to align with corrections to “Reference
4-5-1 Delivery Quality Problem 2014/7/1
Materials.”
Revised to align with revisions to related documents
4-5-2 Market Quality Problem 2014/7/1 and the deletion of requirements due to changes in
requirements.
Revised to align with corrections to “Reference
4-6 Specification Change 2014/7/1
Materials.”
Countermeasure Request
4-6-1 2014/7/1 Revised for the changes made in the entry procedure.
Form
5-1 Process Capability 2008/10/1 Formulated as the first issue.
5-2 Error Proofing 2008/10/1 Formulated as the first issue.
5-3 Control Chart 2013/02/1 Revised for correcting mistakes.
5 Principals for Problem
5-4 2008/10/1 Formulated as the first issue.
Solving
Revised to align with corrections to “Reference
5-5 Process FMEA 2014/7/1
Materials.”
Glossary of Terms and
6-1 2014/7/1 Revised for definition in “Honda-owned property”.
Definitions.
Honda Contacts Conversion
6-2 2014/7/1 Revised to reflect organizational changes.
Table
6-3 Proposal for SQM Revision 2014/7/1 Revised to reflect organizational changes.
6-4 Master List 2014/7/1 Revised for SQM revision.