Professional Documents
Culture Documents
Distribution Needs
● Basic support first
● Speed
● Frequent, face-to-face expert-expert conversation
● Reduced vulnerability.
● Direct talk with 9com-approved manufacturers
● Local content.
● More qualified vendors in some product categories
Recommendation
● The company learned that nine components would help win it win over its
end customers.
● Colfax would need to supply basic support and keep all processes moving.
● By instituting face-to-face, expert-to-expert, no nonsense conversations
Colfax could increase technical assurance on the state side and process
efficiency.
● Excellent technical support or documentation would ensure
self-sufficiency, providing customer engineers with more secure
knowledge.
● Colfax also heard that it should be proactive — oil supply programs are
vast and complex, so take charge of whole solutions and help manage the
oil company’s supply efforts — and, naturally, error-free when it came to
delivery on quality and spec.
● Culturally, including locals would help comply with domestic social policy,
and bring value-added capacity by assuring supply availability, effective
testing and quality installation. And a multi-bidder procurement process
would underscore selection fairness and help oil companies evaluate
offerings.