Sierra Leona 436, Lomas 2da Sección, San Luis Potosi, San Luis Potosi.

Mobile: (444)1050124
E-mail: gabrielgtz2485@gmail.com

Gabriel Gutierrez Ponce

Objective

Apply my knowledge in a real environment, using my competitiveness as a tool to come

out in my labor and personal life, in this way be a better person in society and achieve
success beyond expectations.

Work Experince

Honeywell Automotive Mexico S.A. de C.V April 2015

Phone:
Function: Customer Care Specialist
• First line contact with customer providing personalized support.
• First line contact with customer providing Technical service
• Management of Installation and Service appointments
References:
Manager: Diana Arredondo
City: San luis Potosi
Mobile: (444) 5070561

MindArk November 2009 – Junio 2014

Phone Number: 01 (984) 8030900
Function: Customer Service Representative
• First line contact with end user providing Technical support.
• First line contact with end user providing Account and Fininacial support.
• First line contact with end user providing personalized support.
• Management of Bug reports.
• Tester.
• Technical support on site.
• Weekly reports.
References:
Manager: Sven Thorbjron Berglund
City: Playa del Carmen
Mobile: (984) 1329723

Servicios Hoteleros Del Yucatan S.A de C.V. May 2008 – October 2009 Hotel
Iberostar Playa Paraiso. Playa del Carmen, México. Phone Number: 01 (984)
8772800 Function: Systems Auxiliary.
• Contact with client.
• Preventive and corrective maintenance of personal computers.
• Installation and maintenance of local area networks.
• Computers assembly.
• Technical support.
• Oracle and SQL data base manage.
References:
IT Manager: Gustavo Madera Delgado
City: Playa del Carmen
Mobile: (984) 1163339
 Integral Systems Alto Control. San Luís Potosí, México
Family Business
Function: Technician.
• Preventive and corrective maintenance of personal computers.
• Installation and maintenance of local area networks.
• Computers assembly.
• Access point configuration.

Coffee Calesa August 2007 - May 2008

•Coffee Bar-Tender References:
Owner: Mrs. LAURA TAPIA DE RENDON
City: San Luís Potosí
Mobile: 045 (444) 1693881

Mexican restaurant El Patio de la Esperanza February 2003 - June 2006

•Waiter References:
Owner: Mrs. GUADALUPE FALCON FRANQUET
City: San Luís Potosí
Phone Number: 01 (444) 8171767

Coffee Deserts & Music March 2000 - January 2003

•Waiter

Education

ELEMENTARY
(1991-1997) Colegio Antonio Alzate

MIDLE SCHOOL
(1997-2000) Colegio Antonio Alzate

HIGH SCHOOL
(2000-2002) Instituto Himno Nacional
COLLEGE

(2006-2008) UNID (Universidad Interamericana para el desarrollo)

Information Systems Engineering Degree
7°Four-Month Period

Languages

English 80 %

Knowledge

Microsoft Office
My SQL
C++
Access
Visual Studio
Macromedia
Java
Prolog
3ds Studio
Hansoft
Skills

Facility to relate to different type of persons.

Aptitude to work in team.
I characterize myself for creating a good environment of work.
Fluency of speech.
Tenacious to achieve the aims.
Problems Solutions.
Responsible
Creative
Well-organized

Interests

Music
Soccer
Hiking
Technology
3d Modeling
Traveling