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List of Information Used by Fedex
List of Information Used by Fedex
Submitted To:
Faiaz Rahman
Course Instructor
MIS205
Submitted By:
Sajid Ahmed
ID No. 111 0602 030
Sec: 15
4 July 2012
1.List of Information Systems used at FedEx:
2. Information regarding the weight, height, destination of the package etc are
available to all the employees and all datas are automatically sorted out in order to
send each package are sent to the right destination as quickly as possible. So, this is
an enterprise system as the ai of efficiency is present. They also aims to answer the
customer requests by integrating information which also suggest that this is an
enterprising system. Again they evaluate the best way to put packages into the
plane in order not to lose any space. There is a central database that helps to co-
ordinate shipping and monitor packages at any time which is efficient since FedEx
controllers can use the information to make decisions in order to make sure the
packages are delivered on time. So all these suggests that this is an enterprising
system.
4. The two ways by which FedEx shipping process can be improved are given
below:
a) One of the solutions may be to work on the confidence between FedEx and
its customers, and reinforce loyalty. The receiver should be aware of the
future arrival of the package (date, time) and could leave another address
just next to the real one where it could be left (at a neighbor’s, a close shop).