Canteen Management

RUNNING HEAD: ISSUES REGARDING CANTEEN MANAGEMENT 1
ISSUES REGARDING CANTEEN MANAGEMENT
Corzon, Leobear
Jalober, John michael
Dicdican, Johnly
Salin, Ryan
ISMAEL MATHAY SR. HIGH SCHOOL
2019
TABLE OF CONTENTS
Page
Title Page 1
Table of Contents 2
List of Tables
List of Figures
1 The Problem and Its Setting

Introduction 3
Conceptual Framework 4
Statement of the Problem 5
Scope and Limitations of the Study 6
Significance of the Study 7
Definition of Terms 8
2 Review of Literature and Studies

Concepts related to canteen management 9
3 Methodology 14
Research Method Used 15
Population and Sample Size
Description of Respondents 16
Instrumentation
Data Gathering Procedure 17
Statistical Treatment of Data
References
Appendices
Appendix 1 Instrument
Appendix 2 Biographical Statement
Chapter 1
THE PROBLEM AND ITS SETTING
Introduction
A school canteen must be a free from dirt and safe environment. Performing safe
personal sanitation for the staff members, being aware about storing of food, keeping
food at the right condition, maintaining neatness are the steps the staff must take to
always ensure a safe consumption of food (Food Safety, 2016) According to the study of
Titcombe (2010), the school canteen is a great place that helps promote an enjoyment of
eating healthy. The food purchased makes a significant contribution to the students who
use canteen regularly, in th eirtotal food intake and nutrition. Therefore, ensuring the best
food possibly makes sense to take information presented to them and enhance their
ability to learn in class Reinforcing skills, knowledge and behaviors about lifestyle of
healthy eating that are taught in the classroom are the important role that the canteen
plays within the broader school environment. The vital role of the canteen is to create a
school culture healthy eating and promote healthy foods. The provided food at school has
a considerable influence on the children’s development of long-term eating habits,
attitudes towards the food and their preferred food (Halton,2015 school canteen must be
a free from dirt and safe environment. Performing safe personal sanitation for the staff
members, being aware about storing of food, keeping food at the right condition,
maintaining neatness are the steps the staff must take to always ensure a safe
consumption of food (Food Safety, 2016) According to the study of Titcombe (2010), the
school canteen is a great place that helps promote an enjoyment of eating healthy. The
food purchased makes a significant contribution to the students who use canteen
regularly, in their total food intake and nutrition. Therefore, ensuring the best food possibly
makes sense to take information presented to them and enhance their ability tolerant in
class Reinforcing skills, knowledge and behaviors about lifestyle of healthy eating that
are taught in the classroom are the important role that the canteen plays within the
broader school environment. The vital role of the canteen is to create a school culture
healthy eating and promote healthy foods. The provided food at school has a considerable
influence on the children’s development of long-term eating habits, attitudes towards the
food and their preferred food.

Conceptual Framework
The following conceptual framework will be used in this study:
Figure 1. Paradigm of the Study
INPUT PROCESS OUTPUT
Survey Identify the problems

1. Quality and quantity faced by the said
of food served canteen.
2. Kinds of service
rendered to the Better understand the
customers current status of the
3. Prices of the canteen
commodities To suggest
4. Utilization of improvements for the
canteen facilities canteen.
5. Transparency of
profit
6. Efficiency of coop
staff;
Statement of the Problem
The study will seek to find out Specifically, the study sought to answer the following
questions:
1. What is the status of the school canteen practices as perceived by the teachers
and canteen personnel in terms of:
a. quality and quantity of food served
b. kinds of service rendered to the customers
c. prices of the commodities
d. utilization of canteen facilities
e. transparency of profit
f. efficiency of coop staff; and
2. Is there a significant difference between the perception of the canteen personnel
and teacher respondents on the status of school canteen practices?
3. What are the comments and suggestions of the respondents to improve the school
canteen practices?
4. What enhancement can be proposed by the researcher to the handbook as output
of the study?
Hypothesis
This study is guided by the following hypothesis: There is no significant relationship
between the domains of canteen service quality (tangibility, assurance, reliability,
responsiveness, and empathy) and student satisfaction at the IMSHS.
1. Scope and Limitations of the Study
This study focused on the perception of the Senior High School learners regarding
the services rendered by the school canteen. This study is only limited to the extent of the
school year, 2017-2018. The study was conducted in Ismael Mathay Sr. High School with
the Senior high school students as the respondents of the study. One possible limitation
of this study is the honesty of the respondents in answering the questionnaire. Hence, the
researchers personally conducted the distribution of the questionnaire to the student for
objectivity and
Significance of the Study
The study will benefit the following:
The finding and result of the present study would primarily benefit the pupils
and might as well as the teachers and school administrators. In the same way, it was the
aim of this study to evaluate the difficulties encountered by the leaners and the solution
of the said problem with the kind of service that the school canteen rendered. As a further
matter, this research may provide opportunities and enhance the services that the school
canteen offered. This study will provide some understanding and information on how they
will manage the canteen for the leaners and teachers.

To the school administrator: This study may be a great help in improving the services
canteen and other school food services.
To the students: This study will help the learners to have their equality at forming lines,
a better canteen services and do the 5S+1 easily.
To the teachers: This study may serve as an information for them to actively take part in
maintaining the good quality of the services offered by the canteen. This can help as it
would present them as good role models for the learners to follow.
Definition of Terms
The following are terms which are operationally used in the study:
Canteen- a restaurant provided by an organization such as a military camp, college,
factory, or company for its soldiers, students, staff, etc.
Food- any nutritious substance that people or animals eat or drink, or that plants absorb,
in order to maintain life and growth.
Nutrition- the process of providing or obtaining the food necessary for health and growth.
Service- a system supplying a public need such as transport, communications, or utilities
such as electricity and water.
Student- a person who is studying at a school or college

Chapter 2
This chapter reviews the related literature and studies on problems closely
related to the present study.
Related Literature and study
DOH Calabarzon's Dr. Marilou Espiritu said canteens play "a
major role in promoting children's healthy eating habits." "Like they
say, you're what you eat and we're better off with prevention,
encouraging children early on to make healthy food and drink
choices like their way of life, so they're not going to be predisposed
to non-communicable diseases," she said.
According to the Department of Education (2013), they are greatly devoted
to support student’s health and welfare through its curriculum in schools and range
initiatives that offer opportunities for physically fit individuals that like eating healthy
food. DepEd wants canteens in public schools to be healthy both in the food they
offer and in their finances. The Department handed over the operation of canteens
in public schools to teacher’s cooperative in 1996 to give them additional source
of income.
According to Janairo, the menu planning workshop is also in support to the
DepEd's Department Order No.13 of 2017, which provides for Policy and
Guidelines on Healthy Food and Beverage Choices in Schools and in DepEd
Offices for the promotion and development of healthy eating habits among the
school children, youth and DepEd employees by making available healthy,
nutritious, and affordable menu choices, and for setting food standards. He also
stated that school teachers play an important role in shaping a child’s mind in
building their knowledge, skills and influencing their behavior, especially in eating
nutritious foods and promotion of healthy diet. He added that the role of the
school canteen is to help in the promotion of healthy eating habits because most
of the total nutritional daily intake of a student are acquired from foods sold in
school canteens
As stated in the DepEd Order No. 13 series of 2017 or The Policy and
Guidelines
on Healthy Food and Beverage choices in schools and in DepEd offices for the
promotion and Development of healthy-eating habits among the youth and
DepEd employees by making available healthy, nutritious and affordable menu
choices and for setting food standards. It emphasizes that only nutrient-rich foods
such as root crops, noodles, corns and rice products in native preparations, fruits
and vegetables in season and fortified food products labeled rich in protein,
energy, vitamins and minerals shall be sold in school canteens. Beverage shall
include milk, shakes and juices prepared from fruit and vegetables in season.
Adunna (2013) addressed the need for an enhancement program to raise
not only sales but also the quality of its operations along the lines of canteen
management. In addition to providing healthy and affordable food, canteen should
be based on good management practices and financially self-sustaining.
According to Drummond (2011), she claimed that school canteens are an
important part of the school atmosphere and an ideal place for promoting healthy
eating. However, her research shows that many school’s food facilities face
questions about healthy food supplies. When a person doesn't get enough food or
doesn't get the right kind of food, malnutrition is just around the corner, according
to the World Food Program.
The World Health Organization's (WHO)' Commission report on reducing
childhood obesity' (2016) recommends setting standards for meal delivery to
comply with dietary guidelines, removing unhealthy foods from the school
environment and setting up processes to protect public health from conflicts of
interest. School-based programs encouraging the consumption of healthy food
and non-alcoholic drinks are frequently reported to be among the most cost-
effective diet-related solutions to NCD prevention.
According to Caffoodmsueats (n.d.), An unhealthy Cafeteria food is a
problem for countless reasons, eating unhealthy foods at school at an early age
can lead to bad eating habits for the rest of their lives. It stated that this leads to
Obesity in children, and continuing to adults but it’s not just a weight issue that
needs to be worried about, several dangers are associated with eating fatty foods
that do not have nutritional value. They added that it leads to Obesity and the
consequences for that besides psychological repercussions can be heart attack,
stroke, high blood pressure, diabetes, knee and joint problems, various types of
cancer and death and this problem begin with young children eating poor foods in
cafeterias.
According to Belda, K. (2016), The body needs vitamins A and C to
strengthen immune system to fight off any foreign bodies and regenerate. It’s made
up of 50-75 per cent water and it constantly needs to be hydrated so it can flush
out all the toxins from our body. Consuming high sugar foods and processed foods
not only deprives us of these necessities, it also makes our insulin levels spike
causing us instantly turn all the sugars we have consumed to fat.
The foods offered in school canteens have a vital role in ensuring children’s
consumption of nutritionally balanced foods because students may purchase food
and drinks in around their schools. According to the analysis carried out at Colegio
de San Juan de Letran in Calamba by Floricon Encabo and Michelle Ventanilla
(2014), few concessionaires provided fruit, vegetables, and fish. Few school
children are eating fruit, vegetables and fish. Only average calcium intake matched
the RENI in terms of nutrient intake. In the canteen, a small range of lunch meals
resulted in minimal consumption of essential nutrients.
According to Borrey, E. (2016), The 21st century canteens faces many
difficulties, the first is the increasing discussion on food choices and as in most
fields of life. moreover, the war on junk food is now being waged in many canteens
She also added that A healthy body goes hand in hand with a healthy mind is
definitely true and the schools can play a part in offering healthy food choices for
its customer advantage. She also stated that an ideal canteen is one that caters to
the broadest possible clientele taking into account if their patrons identify as
vegetarian, vegan, kosher, halal, coeliac lactose intolerant, have a nut allergy, or
have no such dietary requirements.
Kardes, Cronley and Cline, (2011). Stated that Canteen is a very important
facility for the students through which a better standard of food and refreshments
can be obtained. Moreover, through these canteens wholesome food and
refreshments can be provided to the students at reasonable prices so as to make
available to them a balanced and hygienic food. This is likely to improve their health
and efficiency but Canteens also serve as places where students can meet
informally and refresh themselves by a relaxing conversation.
According to Kremers S. (2018), the queues are the biggest problem in the
school canteen for students who use the facility, but the biggest overall problem is
that there are simply not enough children using the school canteen. In addition to
these, improving queues can help attract more students to the system. He also
added that this is the last thing people want to do to spend their time away from
school, waiting in overly long queues.
Manahan, J.A(2018) said that while there are conflicting views on the cause
of price hikes, it cannot be ignored that students are also impacted by the trend
even though a vast majority of them do not pay taxes yet. As many of them are not
yet working, they do not appreciate the higher pay for taking-home due to the
reduction in income tax.
According to Mendoza (2009), in any food service organization, sanitation
plays an important role. Mendoza also stated that Standard sanitation practices
are important to be able to achieve better safety for the workers and the consumers
in general, because they are the reason, we set up a food institution. Food security
and sanitation are an integral part of the food sector, according to Mark.
Howe (2014). While it is important to be able to deliver food efficiently and
profitably, we cannot underestimate the importance of food safety and
sanitation, he added.
Chapter 3
METHODOLOGY OF RESEARCH
This chapter presents the research method used, population and sample size,
sampling technique, description of respondents, instrumentation, the data gathering
procedure, and the statistical treatment of data used in the study
Research Method Used
The descriptive research design was used in this study because in this
study we will use a questionnaire checklist to gather information. Descriptive research is
a purposive process of data gathering enabling the researches to determine the prevailing
condition of the canteen.
Population and Sample Size
There was a total of almost 70 grade 12 maritime students in Ismael Mathay.

Statistical Treatment used in the Study
Weighted Arithmetic Mean
∑𝑓𝑤
µ =
𝑛!
Where:
µ = Weighted arithmetic
f = Frequency
W = Weight of the class
n = Sample Class
Weighted arithmetic mean is a kind of average. Instead of each data point
contributing equally to the final mean, some data points contribute more “weight” than
others. If all the weights are equal, then weighted mean equals the arithmetic mean (the
regular “average” you’re used to.)
With the help of the weighted arithmetic mean as the formula to analyze the
quantitative data, the researchers will be able to identify what factors are visible when it
comes to Issues regarding canteen management, based on the perception of the
selected students in the school.

Description of respondents
This study's Respondents are Ismael Mathay seniors chosen grade 12 students.
the Respondents selected are the one who knows how to respond to the specific study.
the respondents answered the questionnaire provided to them by researchers who
provide the data researchers want.
Instrumentation
In partial fulfillment of our subject which is the research project we are conducting
this survey to gather information about our research study entitled "Issues Regarding
Canteen Management". All the information that were going to obtained will be treatment
with utmost care and participants with this survey will remain confidential to protect the
rights of the respondents of this research study.
Data Gathering Procedures
The researchers of this distributed questionnaires randomly to the selected
respondents. The survey questionnaires were evaluated by the students. After the
respondents answered the questionnaires, the collected data were tabulated and
validated using statistical tools or measurement for analysis and interpretation of data.
Statistical Treatment of Data
To answer the questions raised to this study. Since this research used descripted
method to interpret the data that have gathered during the interview and the survey
questionnaire two types of treatment can be done to analyze the given information of the
respondents.
References:
1).Belda, K. (2016, Apr 2). Is the food at your child’s school canteen safe?Retrieved
from
https://blogs.tribune.com.pk/story/33511/is-the-food-at-your-childs-school-
canteen-safe
2). Borrey, E. (2016, Nov 10). What makes a school canteen good.Retrieved from
https://
www.eisau.com.au/blog/what-makes-a-school-canteen-good/
3). DEPED4A. (2019). DepEd school canteen managers and menu planning workshop
from DOH.Retrieved from https://www.pia.gov.ph/news/articles/1022853
4). Drummond, C. (2011). Examining primary and secondary school canteen and their
place within the school system: a South Australian study. Health education
research, 26,4, 739-4749.Retrieved from https://doi.org/10.1093/her/cyr036
5). Encabo, F and Ventanilla, M. (2014). Nutritional quality of school canteen meals
consumed by the secondary school children.IAMURE International journal of
Health Education.vol.5 no.1.Retrieved from https://ejournals.ph/article.php?id=2869
6). Galvez, M. (2018, Aug 4). School canteen operation and management.Retrieved
from
https://pressreader.com/phillipines/sunstar-
pampanga/2018004/281665370888656
7). Hernando–Malipot, M. (2017). Education secretary reminds school canteens to

serve only healthy foods. Retrieved from https://news.mb.com.ph/2017/06/02/education-
secretary-reminds-school-canteens-to-serve-only-healthy-foods/
8). Howe, M. (2014, June 17). What is food safety and sanitation and why it is important
to you?
Retrieved from https//:blogs.knottsco.com/blog/bid/54550/what-is-food-

safety-and-sanitation-and-why-it-is-important-to-you
9). Inquirer.net. (2013).DepEd reminds canteens against selling junkfood;

softdrinks.Retrieved
from https://newsinfo.inquirer.net/428511/deped-reminds-canteens-against-
selling-junkfood-softdrinks
10). Kremers, S. (2018). School canteen problems and how to solve them. Retrieved
from
https://www.fastrak.co.uk/main-news/2018/school-canteen-problems/
11). Manahan, J.A. (2018, June 26). To cope with rising prices of goods, students
scrimp, stick
to a budget. Retrieved from

https://www.google.com/amp/s/www.philstar.com/other-sections/news-
feature/2018/06/26/1828090/cope-rising-prices-goods-students-scrimp-stick-
budget/amp/
12). Pino, G. (2019). Deped to monitor compliance of school canteens. Retrieved from
https://www.pna.gov.ph/articles/1071296
13). Reeve, E, Thow, A, E and Sacks, G. (2018). Implementations lessons for school
food policies
and marketing restrictions in the Philippines; a Qualitative policy

analysis.Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5781266/
Appendix 1
Research Instrument
The researchers will use the following instrument in gathering data.
1 2 3 4 5
Prices of the Products
1). Food prices are reasonable for the ser vings
2). The Food prices are affordable
Nutritional Value of the products
3). Food standards are based on DEPED orders
4). The Food being served is good for my health
Food Served
5). The Quality of Food is fresh
6). Quality of ingredients used
7). Flavor of the Food
Canteen’s Condition
8). The Canteen is well-ventilated
9). Decorations are pleasing to the Eyes
10). The status of the Canteen facility
Cleanliness
11). Garbage are properly segregated
12). Canteen staffs are clean and neat
13). The utensils are clean and is properly arranged
Canteen staffs
14). The Efficiency of the canteen staffs
15). The attitude of the canteen staffs
Appendix 2
BIOGRAPHICAL STATEMENT
Leobear Corzon, a grade 12 maritime student. He Graduated in junior high in
the year of 2017 in Tandang Sora National High school, now he is currently studying at
Ismael Mathay Sr. High school, someday he wants to be a Seafarer. Playing computer
games, mobile games, guitar and Watching movie is his favorite past time.
Johnly Dicdican, a grade 12 maritime student. He Graduated in junior high in
the year of 2017 in Quezon City High school. He is now Currently Studying at Ismael
Mathay Sr. High school. Someday he wants to be a Seafarer. Playing Mobile legends,
Listening Music and playing Basketball is his favorite pass time.

Ryan Salin, a grade 12 Maritime student of Ismael Mathay Sr. High School.
He is a Junior High School completer year 2017 in Sauyo High School.Someday, he
wants to be Seafarer. Playing mobile legend and basketball is his favorite pass time.
John Michael Jalober, a student of Ismael Mathay Senior high school. He is a
Junior High School completer year 2017 in Sauyo High School.Someday, he wants to
be a Police. Playing mobile legend and basketball is his favorite pass time.

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RUNNING HEAD: ISSUES REGARDING CANTEEN MANAGEMENT 1

ISSUES REGARDING CANTEEN MANAGEMENT

Jalober, John michael

ISMAEL MATHAY SR. HIGH SCHOOL

1 The Problem and Its Setting

2 Review of Literature and Studies

THE PROBLEM AND ITS SETTING

a considerable influence on the children’s development of long-term eating habits,

food and their preferred food.

The following conceptual framework will be used in this study:

Figure 1. Paradigm of the Study

INPUT PROCESS OUTPUT

Survey Identify the problems

Statement of the Problem

and canteen personnel in terms of:

a. quality and quantity of food served

b. kinds of service rendered to the customers

c. prices of the commodities

d. utilization of canteen facilities

f. efficiency of coop staff; and

2. Is there a significant difference between the perception of the canteen personnel

and teacher respondents on the status of school canteen practices?

4. What enhancement can be proposed by the researcher to the handbook as output

This study is guided by the following hypothesis: There is no significant relationship

between the domains of canteen service quality (tangibility, assurance, reliability,

responsiveness, and empathy) and student satisfaction at the IMSHS.

1. Scope and Limitations of the Study

Significance of the Study

The study will benefit the following:

will manage the canteen for the leaners and teachers.

canteen and other school food services.

a better canteen services and do the 5S+1 easily.

Canteen- a restaurant provided by an organization such as a military camp, college,

factory, or company for its soldiers, students, staff, etc.

in order to maintain life and growth.

Service- a system supplying a public need such as transport, communications, or utilities

such as electricity and water.

Student- a person who is studying at a school or college

related to the present study.

Related Literature and study

DOH Calabarzon's Dr. Marilou Espiritu said canteens play "a

major role in promoting children's healthy eating habits." "Like they

encouraging children early on to make healthy food and drink

choices like their way of life, so they're not going to be predisposed

to non-communicable diseases," she said.

According to the Department of Education (2013), they are greatly devoted

in public schools to teacher’s cooperative in 1996 to give them additional source

According to Janairo, the menu planning workshop is also in support to the

Guidelines on Healthy Food and Beverage Choices in Schools and in DepEd

school children, youth and DepEd employees by making available healthy,

promotion and Development of healthy-eating habits among the youth and

DepEd employees by making available healthy, nutritious and affordable menu

Adunna (2013) addressed the need for an enhancement program to raise

management. In addition to providing healthy and affordable food, canteen should

be based on good management practices and financially self-sustaining.

According to Drummond (2011), she claimed that school canteens are an

to the World Food Program.

The World Health Organization's (WHO)' Commission report on reducing

childhood obesity' (2016) recommends setting standards for meal delivery to

environment and setting up processes to protect public health from conflicts of

interest. School-based programs encouraging the consumption of healthy food

effective diet-related solutions to NCD prevention.

According to Caffoodmsueats (n.d.), An unhealthy Cafeteria food is a