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all, We are the students of Master of Fashion Management in NIFT, Chennai. This is a survey for analysing the customer satisfaction in NIFT canteen. It is being done as a part of course curriculum (Marketing Research & SPSS) of NIFT. Kindly participate in the survey and help us to complete this survey.
1. How often do you eat in canteen? [ ] 1-3 days a week [ ] 3-5 days a week [ ] All days [ ] Not at all
2. Are you comfortable with the time slot of canteen? [ ] Yes [ ] No
Suggest the suitable time slot ___________________________________________________
3. Are you satisfied with menu provided in the canteen? [ ] Yes [ ] No
4. Is the canteen maintained cleanly? [ ] Yes [ ] No
5. Do you prefer Non-Veg to be included in normal menu? [ ] Yes [ ] No
6. Are you satisfied with special meals provided on Wednesday? [ ] Yes [ ] No
7. What is your opinion about canteen ambience? [ ] Poor [ ] Fair [ ] Good [ ] Excellent
Please rate the following parameters when canteen is considered? (5.Agree.. Day scholar (or) Hosteller: ________________________ Thank you for participating with us in this survey. Name (Optional): ___________________________________ 12. Give your suggestions for improvement of canteen? __________________________________________________________________________ ___________________________________________________________________________ Personal Details: 11. 3. Do you use suggestion box regularly? [ ] Yes [ ] No If yes.! 2 . 4.8. 1.Disagree. are the complaints rectified? [ ] Yes [ ] No 10. Have a nice day…. Department: _________________________________ 14.Strongly Disagree) Price Quality of food Cleanliness Variety Service 5 5 5 5 5 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 1 1 1 1 1 9.Strongly Agree.Agree or Disagree. Gender: [ ] Male [ ] Female 13. 2.