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Questionnaire on customer satisfaction for restaurant

(Likert Scale)
Serial Particulars Strongly Disagree Neutral Agree Strongly
Disagree Agree
1 The dishes are served hot
and fresh
2 The menu has a large
variety
3 The quality of the food is
excellent
4 The dishes are tasty and
delicious
5 They brought the bill
without errors
6 The quality of the food is
excellent
7 The interior of the restaurant
was clean
8 The wait staff was patient
bringing the bill
9 The food is served rapidly
10 Sauces, utensils, napkins,
etc., were readily available
11 The menu was easy to
understand
12 The wait staff spoke clearly
13 The wait staff was kind and
courteous
14 The price was correct
15 The outside of the restaurant
was clean
16 How was the temperature of
the food?
17 How satisfied or dissatisfied
are you with the quality of
your appetizers?
18 Did the Restaurant Have a
Family-Friendly
Environment?
19 Would You Recommend
Our Restaurant to Family
or Friends?
20 Was the Lighting alright?
21 Are you satisfied with the
music?

Here: 1 = Strongly Disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree.

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