CURICULLUM VITAE

GHIA GALUH GUMILANG, SE

Jl.Tokang No.12 a Rt 016/Rw 001 Kramat
Senen – Jakarta Pusat
Telepon : 0859 - 39117677
Handphone : 0819 - 05285859
E-mail : Irgi.galuh@gmail.com

Jakarta, July 07th 1986

Male

Indonesian

Moeslim

Married

Formal Education

Graduate 1998 SLTP Negeri 12

Bogor

Graduate 2001 SMA Negeri 10

Bogor

2004 S-1 Economic Management

Universitas Pakuan Bogor

GPA 2,83
 Award

Sept - Feb’12 Award The Best SPV KALBE

Dec’12 Award The Best SPV DMTM

PT. Insurance CIGNA Indonesia

Jakarta

July ’13 Award The Best SPV DMTM

PERMATA BANK

Work Experience

PT KALBE ( 2010-
2012 )
For the maintenance team in order to perform their duties in accordance
with SOP

PT. Asuransi CIGNA Supervisor (SPV) in PT. Asuransi CIGNA

( 2012- 2013 ) For the maintenance team, support and assist the team in order to achieve the
targets set by the management

Manulife Financial -Supervisor (SPV) in Manulife Financial

( 2013- 2015) For the maintenance team, support and assist the team in order to achieve the
targets set by the management

-For maintenance and monitoring of bancaassurance team in order to do its

PERMATA BANK
job and achieve the set targets

Elevenia - Improving customer service experience, taking ownership of customer of

( 2015-2016) customer issues and following problems through to resolution.
- Analyst statistic and compile accurate reports
- Set a clear mission and deploy strategies focused towards that mission
- To manage call center with a team of customer representative

PT. DuitPintar.com - Conducting customer analysis to be submitted to bank in accordance with

( 2016- 2019 ) bank requirements and Make a report of the results of the analysis
- Analyze the feasibility of prospective customer and give credit decision
- Monitoring and review of credit quality
- Create and review credit reports and perform correlation and segmentation
analyzes to support the consumer feasibility analysis process
- Verify application documents of prospective customer and check the
completenessof documents in accordance with the terms of credit
- added the client to cooperate with Duitpintar in order to help the quality of
the customer's submission process