A study on “ human resources Department of Axis bank

COLLEGE NAME : St. Andrew’s College Of Arts, Science And Commerce.

UNIVERSITY : University Of Mumbai

STUDENT NAME : Pooja Naik Nimbalkar

STUDENT NUMBER : 8231

COURSE NAME : TYBBI

DEPARTMENT : Bcom( Banking And Insurance)

SEMISTER : VI

SUPERVISOR : Dr. Shirley Pillai.

DATE OF SUBMISSION :
 Content

 Executive summary......................................................................................................3
 Introduction..................................................................................................................4
 Scope.............................................................................................................................5
 Objective........................................................................................................................6
 Background.....................................................................................................................7
 Significance.....................................................................................................................8
 Research methodology and design.................................................................................9
 Biblography.....................................................................................................................10
 Executive summary

Axis bank mission is to be a World Class Indian Bank .The Objective is to build sound
customer franchisees be preferred provides across distinct businesses as so to be
preferred provider of banking services for target retail and wholesale customer
segments,and to achieve healthy growth in profitability , consistent with the banks
risk appetite. The bank is committed to maintain the highest level of ethical
standards, professional integrity,corporate governance and regulatory compliance.

AXIS Banks Business philosophy is based on four core values- Operational Excellence,
Customer focus, Product Leadership and People.

AXIS Human Resource function that helps Manager’s recruit, Select, Train and
Develops the members for an Organization. Obviously , HRM is concerned with the
people’s Dimension.

The concept of Training and Developement in Human Resources has become the
strategic option in overall growth of an organisation.

A banking and management student needs a hands on experience to succed as a

manager. Practical knowledge in a student’s life s very important. Its helps a student
to know the real life situation and problem of life. Traning helps the student to
interact with the experience people of the corporate world hence learn more from
them. Here the students learns how to apply theoretical knowledge in practice .
 Introduction
Banks plays very important role in economic life of the nation. The health of
economy is closely related to the soundness of its Banking System. Although banks
create no new Wealth but their borrowing,lending and related activities facililate the
process of production,distribution, exchange and consumption of wealth.In this way
the banks have become very effective partners in the process of developing
economy.The Banks are Mobilizing the savings of the people for the Investment
purposes.

Training and Developement is the framework for helping bank employees to develop
their personal and organizational skills, knowledge,and abilities. The focus of all
aspects of Human Resources Development is on developing the most superior
workforce so that the organization and individual employees can accomplish their
work goals in services to customers.The present Study aimed to understand the
training development programmes in the banks under Human Resource Department.

There is no doubt that the well trained and developed employees will be the
valuable assets to the organisation as thereby there is an increase in the efficiency of
their work towards the firm.
 Scope
Employee training and development in banking sector is not only an activity that is
desirable but also an activity that an organisation must commit resources to if it has
to maintain a viable and a knowledge workforce. Training is an attempt to improve
the employee’s performance on the current job or prepare them for an intended
job. In other words traning development improves ,changes, and moulds the
employee’s knowledge ,skills, behaviour, aptitude and attitude towards the
requirement of job and organization.

Thus training bridges the gap between the job requirements and employee’s present
specifications.

There are many banks operating in the country some are public sectors, some are
private sector banks whereas some are foreign banks.All these banks are doing good
in the industry as well as acquired good market share in the country.

They are offering goods and services and products.

 Objectives
 To identify the recruitment process of Axis Bank.

 To study about the training and development process of Axis Bank.

 To identify the process of selection and various programmes available for staff.

 To study about the Human Resource Department in Axis Bank.

 Background review

Axis Bank is the fifth-largest bank in India offering a wide assortment of financial products.
The bank has its head office in Mumbai, Maharashtra. It has 4,050 branches, 11,801 ATMs
and 4,917 cash recyclers spread across the country as of 31 March 2019 and nine
international offices. The bank employs over 55,000 people and had a market capitalization
of 1.31 trillion (US$18 billion) (as on 31 March 2018). It sells financial services to large and
mid-size corporates, SME and retail businesses.

In 2001 UTI Bank agreed to merge with Global Trust Bank, but the Reserve Bank of
India (RBI) withheld approval and the merger did not happen. In 2004, the RBI put Global
Trust into moratorium and supervised its merger with Oriental Bank of Commerce.

In 2009, Shikha Sharma was appointed as the MD and CEO of Axis Bank.
Axis Bank opened a branch in Colombo in October 2011, as a Licensed Commercial Bank
supervised by the Central Bank of Sri Lanka. Also in 2011, Axis Bank opened a representative
offices in Abu Dhabi. In 2011, Axis bank inaugurated Axis House, its new corporate office
in Worli, Mumbai.
 Significance of project
The project helps in understanding the clear meaning of recruitment and training
and development departmentin axis bank.It explains about the recruitement process
in axis bank.

We also camwe to know through the report that the significance is in the main
source of an organisation income which comes from it staff expertise and skills
acquiring professional with high skills is comparatively expensive than recruiting and
training employees to acquire those skills and expertise.

Some programs increases communication between different levels of an

organisation .Any deficiency in processess and jobs are eliminated and those close to
production processes become involve in the management. Staff empowerment is a
recent trend in a management ,such empowerment will only be successful when
propertraining is provided to those empowered.
 Research methodology and Research Design
Methodology is the systematic, theoretical analysis of the methods applied to a field of
study. It comprises the theoretical analysis of the body of methods and principles associated
with a branch of knowledge. Typically, it encompasses concepts such as paradigm,
theoretical model, phases and quantitative or qualitative techniques.
A methodology does not set out to provide solutions—it is therefore, not the same as a
method. Instead, a methodology offers the theoretical underpinning for understanding
which method, set of methods, or best practices can be applied to a specific case, for
example, to calculate a specific result.

Research design is defined as a framework of methods and techniques chosen by a

researcher to combine various components of research in a reasonably logical manner so
that the research problem is efficiently handled. It provides insights about “how” to conduct
research using a particular methodology. Every researcher has a list of research questions
which need to be assessed – this can be done with research design. The design of a research
topic is used to explain the type of research (experimental, survey, correlational, semi-
experimental, review) and also its sub-type (experimental design, research problem,
descriptive case-study). There are three main sections of research design: Data collection,
measurement, and analysis.
 Biblography
Websites referred :
 www.axisbank.com
 www.wikipedia.com

Books referred :

 Aswathappa.K. (2010) ,Human Resource Management

 Desseler Gary, (2011), HRM