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  • English Conversation For Airline Staff

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    Dompu Mengaji
    36 views3 pages
    The document proposes three English conversation training sessions for airline staff over three dates in June 2015. Each session would have approximately 15 participants from airline frontline staff and customer service staff and would cover topics like grammar, vocabulary, greetings, listening comprehension, and simulations for handling customers. The sessions would take place at the meeting room of the Kota GA Bima office and would require supplies like an infocus projector, dinner, whiteboards, markers, and printed materials.

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    The document proposes three English conversation training sessions for airline staff over three dates in June 2015. Each session would have approximately 15 participants from airline frontline staff and customer service staff and would cover topics like grammar, vocabulary, greetings, listening comprehension, and simulations for handling customers. The sessions would take place at the meeting room of the Kota GA Bima office and would require supplies like an infocus projector, dinner, whiteboards, markers, and printed materials.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    36 views3 pages

    English Conversation For Airline Staff

    Uploaded by

    Dompu Mengaji
    The document proposes three English conversation training sessions for airline staff over three dates in June 2015. Each session would have approximately 15 participants from airline frontline staff and customer service staff and would cover topics like grammar, vocabulary, greetings, listening comprehension, and simulations for handling customers. The sessions would take place at the meeting room of the Kota GA Bima office and would require supplies like an infocus projector, dinner, whiteboards, markers, and printed materials.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Proposed by:

    Miranda Elizabeth Manurung


    Bima
    2015
    Date Subjects Participants Venue Procurement
    Needed
    11/06/2015 English Conversation ±15 People : Meeting Room, -Infocus
    for Airline Staff: 9 Frontliner Kantor Kota GA -Dinner (15 box +
    -Grammar 2 CS Staff @ Airport Bima drinks)
    -Airline Vocabulary 3 Gapura Angkasa Staff -White Board +
    -Greetings Spidol
    -Listening -Printed Material (15
    Comprehension bundle/ each day :
    -Handling Customer grammar & vocab,
    (Simulation) pre-test, and exercise)
    18/06/2015 English Conversation ±15 People : Meeting Room, -Infocus
    for Airline Staff 9 Frontliner Kantor Kota GA -Dinner (15 box +
    -Greetings 2 CS Staff @ Airport Bima drinks)
    -Listening 3 Gapura Angkasa Staff -White Board +
    Comprehension Spidol
    (Video) -Printed Material (15
    -Handling Customer bundle/ each day :
    of 5 Star Airline grammar &
    (Simulation) vocabulary, pre-test,
    -Group Task and exercise)
    Simulation
    -Post test 1
    Date Subjects Participants Venue Procurement
    Needed
    25/06/2015 English Conversation ±15 People: Meeting Room, -Infocus
    for Airline Staff: 9 Frontliner Kantor Kota GA -Dinner (15 box +
    -Greetings 2 CS Staff @ Airport Bima drinks)
    -Listening 3 Gapura Angkasa -White Board +
    Comprehension Staff Spidol
    (Video) -Printed Material (15
    -How to handle bundle/ each day :
    Customer as 5 Star grammar &
    Airline(Simulation) vocabulary, pre-test,
    -Group Task and exercises)
    Simulation
    -Post test 1

    -Thank you-

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