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AMADEUS
BASIC TRAINING COURSE
OBJECTIVES:
Learn the basic PNR (Passenger Name Record) and Amadeus Selling
Platform preparation.
Learn the Mandatory of PNR
Familiarization on using AMADEUS command.
Application of S.M.A.R.T
3 Headquarters:
a. Madrid, Spain (IB)
b. Sophia, Antipolis, France (AF)
c. Erding, Germany
SCROLLING COMMANDS:
MD – move down
MU – move up
MT – move top
MB – move bottom
CONVERSION (encode)
ENCODE – city / airport
DAN – “Do A Name”
Where:
DAN = transaction code
Bangkok – city name
Where:
DAC = transaction code
RIO = name of city
Ex: DAC RIO
DACRIO
OK – zero kms (distance from airports)
TH – Thailand (country)
TC1 = North , Central, and South America , Caribbean (minus Guadeloupe and
Martinique)
TC2 = Europe, Middle East, and Africa
TC3 = Far East, Australia, New Zealand, and Pacific Islands
Ex: DC JAPAN
DC VE
DC PHILIPPINES
ENCODE/DECODE AN AIRLINE:
DNA – “Do Name Airline”
• [ INFORMATION ]
INFORMATION
A. AMADEUS PHILIPPINES =GGAMAPH
News, advisories, etc. = GGAMAPHNEW
Airline Directory = GGAMAPHAIR
Airline Conversion Rate=GGAMAPHACR
Amadeus Promos = GGAMAPHPRO
Training Information= GGAMAPHTRA
5J Booking Steps = GGAMAPH5J
B. COUNTRY = GG COU PH
• HE NM = transaction command
DIRECT FLIGHTS A → → B
CONNECTING FLIGHTS A → → B
NON-STOP 1 0 E0
HIDDEN STOPS
MN = move next
MY = move yesterday
MPAN = previous availability
• The earlier the ticket was bought, the cheaper”
TICKET RULES
NON- REFUNDABLE
NON-ENDORSABLE
NON-REROUTABLE
NON-TRANSFERABLE
TICKET CODES
1A – AMADEUS
1B – ABACUS
1G – GALILEO
AVAILABILITY NEUTRAL:
AN (TRANSACTION CODE)
19 Sep = Dep. Date
MNLBKK = City pair
Date Format : DDMMM = 10DEC
Ex: AN19SEPMNLBKK
AVAILABILITY OPTIONS
Specific airline
AN19DECMNLBKK/ATG (airline code)
Specific booking class
AN19DECMNLBKK/CM (class) class of service
sS = sell segment
nM = name segment
Ap = Phone / Contact
Rf = received from
Tk = ticketing arrangement
RECORD LOCATOR:
• 0 =Ø
• 1 =1
• DK1 = “CONFIRMED” (status)
HK1
➢RLR = Record Locator return
1. NAME ELEMENT
(BASIC ENTRY FORMAT) NM1CLOONEY/GEORGE MR
NM1CLOONEY/GEORGEMR
Where:
NM = transaction code
1 = no. of pax with the same family name
CLOONEY = last name
/ = mandatory separator
MR = title
IATA TITLES:
PAX 12 YRS OLD & ABOVE 2 YRS OLD-11YRS OLD 1-23 MOS OLD
ADULT CHILD INFANT
Male MR MSTR INF/INS
Female MS/MRS MIST INF/INS
OTHER ENTRIES:
• BUSINESS CONTACT
AP MNL XYZ CORP 888111 – B
Where:
• AP = transaction code
• MNL
• XYZ CORP
• 8881111
• -B
• HOME CONTACT:
AP MNL 3661122 – H
• MOBILE CONTACT:
AP MNL 1234567 – M
• FAX NUMBER:
AP MNL 8577141 – F
• E-MAIL:
APE – juannadelacruz888@gmail.com
• Where:
• -F = fax number
• Check Calendar!
GGCAL12DEC
(format: YYMMM)
OTHER ENTRIES:
TICKET DEADLINE:
TKTL 16DEC
Where:
• 16DEC = date
NOTE:
ACTIVITIES WILL BE GIVEN BY YOUR INSTRUCTOR DURING CLASS SESSION AND ALL
OF THE ACTIVITIES WILL BE SUBMITTED THRU MS TEAMS PLATFORM
Disclaimer: This Module is prepared for Tourism Students of TOU102 & TOU202 of Academic Year 2022 – 2023 Third Term. Any Duplication
without the consent of the author / person who prepared this document is subject Copyright Act gives the owner of copyrighted material the
right to control its duplication and distribution and prohibits photocopying unless the copying falls within one of the limited exceptions
provided for in the Act.