A NURSE’S APPROACH TO WELLNESS. A NURSE’S APPROACH TO WELLNESS. A NURSE’S APPROACH TO WELLNESS.

A NURSE’S A

Master of Arts in Nursing. PROMOTION AND MAINTENANCE OF WELLNESS

Social Wellness: The Complex Simplicity of Connectedness and Belongingness of Wellness

SEPTEMBER2019

WORKSHOPS
AND
ACTIVITES

WHAT IS SOCIAL WELLNESS AND IT’S CONCEPTS?-DETERMINE HOW TO DEVELOP SOCIAL WELLNES AND HOW IT AFFECTS HEALTH
 “Cornucopia”
Social Wellness: The Complex Simplicity of Connectedness and Belongingness of
Wellness

A Module Created by
Monica Osorio RN
and
Rodel Cruz RN

MAN 2019

2
3
 You are surrounded by people
PUT YOUR ANSWERS HERE  kindly click. around you across your
lifespan. Can you list the
Is typically a significant people that you
PRE SCHOOL
hollow, horn- 1. came across and kept in
shaped wicker 2. touch up until now from the
basket filled with 3. listed specific time? (you may
4. add more if needed)
various kinds of
5.
festive fruit and ELEMENTARY SCHOOL
vegetables 1.
2.
It came from the 3.
story as baby 4.
Zeus was cared 5.
JUNIOR AND SENIOR HIGHSCHOOL
for and protected
1.
by a number of 2.
divine 3.
attendants, 4.
including the 5.
goat Amaltheia COLLEGE
1.
("Nourishing 2.
Goddess"), who 3.
fed him with her 4.
milk. And in 5.
playing with his
nursemaid
accidentally
broke off one of
her horns, which
then had the
divine power to Cornucopia is used to fill essentials
provide unending such as food that gives nourishment to
nourishment, as the body, so is Social Wellness
the foster mother being the cornucopia of the Wellness
had to the god. Cornucopia system it involves building healthy,
4 nurturing and supportive relationships
Zeus as well as fostering a genuine
connection with those around you
Living in harmony is better than living in conflict

Those who guard their

mouths and their tongues
keep themselves from
calamity.
- PROVERBS 21: 23

Do not let any unwholesome

talk come out of your
mouths, but only what is helpful
for building others up according
to their needs, that it may
benefit those who listen.
- Ephesians 4:29

Social wellness refers

to the relationships
There is Power in we have and how
Communication. we interact with others.
Our relationships can offer support during
Positive difficult times. Social wellness involves
building healthy, nurturing and supportive
- Supportive relationships as well as fostering a genuine
- Uplifting connection with those around you.
Conscious actions are important in
Negative learning how to balance your social
life with your academic and
- Destructive
professional lives. Social wellness also
- Hurtful includes balancing the unique needs of
what is said romantic relationships with other
5 can’t be parts of your life.
unheard.
PART I: Defining Social Wellness and the factors surrounding it.
LEARNING OUTCOMES: After thorough participation with the discussion, the learner will be able to:
1. Define the meaning of social wellness and its relevance to the domains of wellness, its importance
and its relevance to social well being.
2. Identify the self as the building block of social wellness, some theories that justify the need of social
interaction and the personality that envelops it.
3. To be familiarize with the different type of relationships essential to achieve social wellness.

6
 : Defining Social Wellness and the
factors surrounding it.

SOCIAL WELL-BEING can be defined

as our ability to effectively interact with people
around us and to create a support system that
includes family and friends. (Melnyk et.al 2018)

Humans are naturally Social living things; in fact a

day cannot pass by where any person didn’t
engage to socializing or communicating by average.
Humans are always in dire need to express and
communicate

Social wellness refers to our ability to interact successfully in our global community and to live up to
the expectations and demands of our personal roles. This means learning good communication
skills, developing intimacy with others, and creating a support network of friends and family
members.
Social wellness includes showing respect for others and yourself. Contributing to your community
and to the world builds a sense of belonging.
It’s how we interact, engage, understand and communicate with others and our environment
(Harper, 2010)
Social Intelligence refers to the ability to get along well with others and get them to cooperate
with you. Collecting information about others through social means and making decisions/actions
based on that information.

- How well do you interact with others?

- How are your communication skills?
- How do you develop and maintain healthy
relationships?
- How do you demonstrate respect for yourself
and others?
- How do you demonstrate a genuine care for
7 Social Wellness affects your overall Health. others?
- How do you allow others to care for you?
- How do you practice empathy?
 Of Social Wellness

Our ways of
interacting to
people depends
on how we know
ourselves.

Knowing yourself first is the key

towards achieving a sound
relationship with the people
around you. 1. The Johari window
by psychologists Joseph Luft (1916–2014) and Harrington
Ingham (1916–1995)

The Johari window is a technique that helps people better understand their relationship with themselves and
others. It was created by psychologists Joseph Luft (1916–2014) and Harrington Ingham (1916–1995) in 1955,
and is used primarily in self-help groups and corporate settings as a heuristic exercise. Luft and Ingham named
their model "Johari" using a combination of their first names.
Known To self Not known to
Able Self-
Type answer here... self Accepting conscious
Adaptable Sensible
Known Bold
Brave
Sentimental
Shy
to Calm
Caring
Silly
Spontaneous
others Cheerful
Clever
sympathetic
Tense
Complex Trustworthy
Confident Warm
Dependable
Dignified
Arena Blind Spot Empathetic
Energetic
Extroverted
Friendly
Giving
Happy
Helpful
Not Idealistic
Independent
known Ingenious
Intelligent
to Introverted
Kind
Knowledgeable
others Logical
Facade Unkown Loving
Mature
Modest
Nervous
Johari Window Instructions Self-assertive
Wise
4 main quadrants shape like window Witty
8 1. Open arena - list 8 traits that you have (Skills, personalities, behaviour, good or bad)
2. Blind Spot - ask your friends to do same for you (same as above) (once returned you will have feedback)
3. Hidden area - you know to yourself but don’t want to share
4. Unknown area - self discovery, discovered thru experience, more and more.
Maslow's hierarchy of needs is a motivational theory in psychology comprising a five-tier model of human
needs, often depicted as hierarchical levels within a pyramid.

Needs lower down in the hierarchy must be satisfied before individuals can attend to needs higher up. From the bottom of
the hierarchy upwards, the needs are: physiological, safety, love and belonging, esteem and self-actualization.

1. Physiological Needs - The basic physiological needs are probably fairly apparent—these include the things that are
vital to our survival. Some examples of physiological needs include: Food, Water ,Breathing , Homeostasis
2. Security and Safety Needs- As we move up to the second level of Maslow’s hierarchy of needs, the requirements
start to become a bit more complex. At this level, the needs for security and safety become primary. People want
control and order in their lives, so this need for safety and security contributes largely to behaviors at this level.
Some of the basic security and safety needs include: Financial security Heath and wellness Safety against accidents
and injury
3. Social Needs - The social needs in Maslow’s hierarchy include such things as love, acceptance, and belonging. At
this level, the need for emotional relationships drives human behavior. Some of the things that satisfy this need
include: Friendships Romantic attachments Family Social groups Community groups Churches and religious
organizations

2. Maslow’s Hierarchy of Needs

is a theory in psychology proposed by Abraham Maslow in his 1943 paper "A
Theory of Human Motivation" in Psychological Review
4. Esteem Needs- At the fourth level in Maslow’s hierarchy is the need for appreciation and respect. When the needs
at the bottom three levels have been satisfied, the esteem needs begin to play a more prominent role in motivating
behavior. At this point, it becomes increasingly important to gain the respect and appreciation of others. People
have a need to accomplish things and then have their efforts recognized.
5. Self-Actualization Needs- At the very peak of Maslow’s hierarchy are the self-actualization needs. "What a man can
be, he must be," Maslow explained, referring to the need people have to achieve their full potential as human
beings. According to Maslow’s definition of self-actualization: "It may be loosely described as the full use and
exploitation of talents, capabilities, potentialities, etc. Such people seem to be fulfilling themselves and to be doing
the best that they are capable of doing... They are people who have developed or are developing to the full stature
of which
9 they capable."
Get to know yourself! Rate yourself on the following situations; you may be surprised on the things
you’ll discover about yourself

SELF ASSESSMENT SCORE: always (2 pts) sometimes (1 pt) very

seldom (0 pt)
1. When I meet people , I feel
1.
good about the impression I
make
2. I’m open , honest and get
along well with other people 2.
3. I participate in wide variety
healthy social activities 3.
4. I get along well with all
members of my family 4.
5. I recognize personal
5.
behaviours that may be a
problem in social surroundings
6. I consider myself a good
listener 6.
7. I am open and accessible to
a loving and responsible 7.
relationship
8. I have someone I can talk to 8.
about my private feelings
9.
9. I consider the feelings of
others
10. I consider how what I might
say be perceived by others , 10.
before I speak TOTAL SCORE: _______________________

Let’s take a short break! Before we

continue I want you all to take time
and reflect to yourself, remember the
people you’ve listed in the first
activity? I want you all to remember
them while answering the following
situation, rate them accordingly
Scores 16-20 excellent strength 9-15 points room for
10 improvement 0-8 dangerously low (Dr. Devin Beasley
Fresno Pacific University, 2018)
 3. The Social Learning Theory
In social learning theory, Albert Bandura (1977) agrees that Behaviour is learned
from the environment through the process of observational learning.

Children observe the people around them

behaving in various ways. This is illustrated
during the famous Bobo doll experiment
(Bandura, 1961).
Individuals that are observed are called
models. In society, children are surrounded by
many influential models, such as parents within
the family, characters on children’s TV, friends
within their peer group and teachers at school.
These models provide examples of behaviour
to observe and imitate, e.g., masculine and
feminine, pro and anti-social, etc.
Children pay attention to some of these people
(models) and encode their behaviour. At a
later time they may imitate (i.e., copy) the
behaviour they have observed.
They may do this regardless of whether the
behaviour is ‘gender appropriate’ or not, but
there are a number of processes that make it
more likely that a child will reproduce the
behaviour that its society deems
Appropriate for its gender. Learning can take place within a social context
- Observational and Situational Learning (Bobo
Doll Experiment – 1961)
- Live model (Actual Demonstration)
11 - Verbal Instructional model (Describing Behaviour)
- Symbolic Model (Fictional – Books, TV, Media
messages)
 An interpersonal relationship refers to the
association, connection, interaction and
bond between two or more people. There
are many different types of relationships.
This section focuses on four types of
relationships: Family relationships,
Friendships, Acquaintanceships and
Romantic relationships.

Individual’s attitude
and the way how
society demonstrates
social behaviours
affects our
relationship to others

Human referring from the Maslow’s Hierarchy

of needs imposed that Human Thirst for
relation, attention, affection and socialization

John 15:13
Greater love has no one than
this: to lay down one’s life for
one’s friends.

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13
PART 2: Hallmarking Interpersonal Relationships.
LEARNING OUTCOMES: the learner is expected to understand the concepts after discussing thru this
concept
1. Understand the type of relationship and the different types that concerns individuals
2. Discuss the type of customer service , its impact to healthcare setting
3. To master the techniques of communication, and how to say no without saying no
4. Understand the types of body languages

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s

A R E N A I P E E X T E T B L
S S N T O W R H G N I E B L L
I E Y C H Y A S K I L L S U O
S L R E L A C O T H N O I T A
S F O G N I T C G T N O T A T
R E E A N E I I S N J O H A R
E F H A S A C A N E D S O A L
H F T G C L E L U M S I O N A
T I G R M C S M C N T E D P S
O C N E O N I E S O I S A U H
N A I S D I R D T R E D O C P
O C N S E N V I A I S R R O O
E Y R I L L I A F V A A E G S
C A A O I Y S O H N R F L N I
N O E N N G E O T E H E R I V
E S L W G A N S I O B F L T E
U G L E T L P H H E R T R I A
L A A N A D S B S A R E A V L
F E I I L W Y E C F O S R E I
N I C E O T C Y Q U A L I V F
I O O L I I H K N O W L E D G
S T S Y S F O F T N E M L L I
F A C A D E L S S O C I A L N
M O B C A I O L M E D T R P S
A C C E S S I N C O M M U N I
A R E N A I P E E X T E T B L
S S N T O W R H G N I E B L L
I E Y C H Y A S K I L L S U O
S L R E L A C O T H N O I T A
S F O G N I T C G T N O T A T
R E E A N E I I S N J O H A R
E F H A S A C A N E D S O A L
H F T G C L E L U M S I O N A
T I G R M C S M C N T E D P S

SOCIAL WELLNESS WORD HUNT: are the words familiar? Encircle the words that is
familiar based from our previous discussion  have fun!

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1. MASLOWS HIERARCHY OF NEEDS
2. BASIC
3. PSYCHOLOGICAL
4. SELF-FULFILLMENT
5. JOHARI WINDOW
6. ARENA
7. BLINDSPOT
8. FACADE
9. UNKNOWN
10. SOCIAL LEARNING THEORY
11. COGNITIVE
12. INFLUENCE ON OTHERS
13. BOBO-DOLL EXPIREMENT
14. MODELING
15. AGRESSION AROUSAL
16. TESTFOR DELAYED IMITATION-x
17. SOCIAL WELL BEING
18. SOCIAL MEDIA
19. NEGATIVE
20. POSITIVE
21. EXPECTATION
22. ATTITUDE
23. BEHAVIOR
24. SKILLS
25. PRACTICE
26. SELF-EFFICIENCY
27. SOCIAL NORMS
28. ENVIRONMENT
29. ACCESS IN COMMUNITY
30. KNOWLEDGE

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 : Defining Social Wellness and the
factors surrounding it.

TYPES OF RELATIONSHIP
An interpersonal relationship refers to the association,
connection, interaction and bond between two or more
people. There are many different types of relationships. This
section focuses on four types of relationships: Family
relationships, Friendships, Acquaintanceships and Romantic
relationships.

1. Family Relationships

Our family or relatives are people we are

connected to through some form of
kinship, whether it is through
a. blood (such as with parents,
brothers and sisters),
b. marriage (such as non-blood aunts
and uncles or step-parents)
c. romantic relationships (such as a
parent’s girlfriend or boyfriend) or
d. Adoption.
Family includes siblings and parents who
you may see every day growing up, and
other relatives such as cousins, aunts,
uncles and grandparents who you may
not see quote so frequently. Families An image of a typical Family consist of a Father, mother and Child
come in many different forms, for
example single-parent families, step families, homes with gay and lesbian parents etc.
Ideally, people should have strong relationships with their families, although this does
not always happen.
They should feel love and closeness for their relatives, and be able to confide in them
and discuss personal things. A key role of parents and older relatives is to offer
guidance, support and, where needed, boundaries and discipline. As families are so

17
close and spend so much time together, arguments and disagreements can arise, but
in most families, these are short-lived and even in moments of anger or hurt, families still
love and care about each other.

2. Friends

Friends are people who we are not

related to but choose to interact
with. Friends are people we trust,
respect, care about and feel that
we can confide in and want to
spend time with. A good friendship
should be built on honesty, support
and loyalty.

A friendship is a reciprocal
relationship; for it to exist, both
people must see each other as a
Grabbed from the Hit 90’s SITCOM Friends – where an image of friend. There are varying degrees of
group of people sharing common interest is shown friendship. You may find that you
feel closer to some friends than others. This is perfectly normal. Some friends, especially if
they have only been known for a short time or are not seen very often, may not be
appropriate to confide in about personal issues or concerns. You may find that you feel
more comfortable and able to confide in friends whom you have known for longer or
spend more time with. Friends who are very close and know each other well are
sometimes referred to as “best friends”.

Some people have many friends, while others may only have one or two. There is no
right or wrong number of friends to have and everyone is different. Good friendships are
mutually respectful and supportive and share common interests and ideas. While some
friendships can be close and some friends choose to greet each other by hugging or
kissing on the cheek, other friendships may have no physical contact, or may simply
shake hands. Physically intimate or romantic contact is not appropriate in a friendship.

3. Acquaintances

Acquaintances are people you may

encounter regularly, but who are not
friends or relatives.
a. they may be a neighbour who
lives in your road that you say
“hello” to if you see them in
passing,

An image that shows acquaintance at work place.

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 b. Or a work colleague or someone you have seen a few times at a social event
but do not yet know well.
It is important to be polite and respectful to acquaintances as having harmonious
relationships with people around you, such as work colleagues, people from college,
neighbours etc is an important way of avoiding stress or conflict.
In some cases, relationships that start as acquaintanceships can, over time, evolve into
friendships as you get to know the person better and see them more frequently.
The level of contact with an acquaintance is minimal. There is unlikely to be any
physical contact (although in a work setting, or when being introduced to someone,
you might occasionally be required to shake hands), but the main form of contact is
likely to be smiling and saying ‘hello’.

4. Romantic Relationships

A romantic relationship is one in which

you feel very strongly attracted to the
other person, both to their personality
and, often, also physically. This is
reciprocated by the other person in the
relationship.

A romantic relationship is that which

exists between
a. a boyfriend and girlfriend (in a
An attachment of images of couples sharing romantic relationship
heterosexual relationship)
b. or a boyfriend and boyfriend or girlfriend
and girlfriend (in a homosexual
relationship)
c. or spouses (in a marriage)
d. Or life partners (in a civil partnership or
long-term unmarried relationship).

People in a romantic relationship will see each

other very often and when apart my frequently
stay in contact, for example by phone. Some
people in romantic relationships live together. A
romantic relationship is the closest form of
relationship and the two people involved will
often describe themselves as being attracted to
each other and/or “in love”. They feel an
incredibly strong connection and bond to each
other that they do not feel with anyone else,
even close friends, and the bond is also
exclusive and monogamous.
Successful Romantic relationships are built on
1. love,
2. trust,
3. respect, Some couple ends up in wedding

19
 4. support,
5. acceptance,
6. shared interests
7. And a desire for the two people
involved sharing their lives
together.

Some people in relationships may

choose to have children. As this is such
a close relationship, various kinds of
physical contact are accepted which
would not be appropriate in any other
kind of relationship. These include
prolonged cuddling and holding,
kissing on the lips and sexual
intercourse, however it should still
mutually agreed.

Sometimes arguments and

disagreements occur in romantic
relationships. In strong relationships,
Relationship should be based on the Foundations of God’s
these arguments can be overcome
love
through effective communication,
understanding and compromise, but in other cases, especially if there are frequent
arguments, the two people involved my decide to terminate the relationship.
Relationships can be of varying duration.

In some relationships, it quickly becomes apparent that the two people involved are
not compatible and do not want to spend their lives together, and so the relationship
may end after only a few months. In other cases, the two people may be together for
many years or may stay together for the rest of their lives.

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Customer Service in Health Care
Why Good Customer Service is important for all?

What is the impact of poor customer service and receiving frequent complaint on the:
a. The individual staff (emotional, attitude, health, career etc?)
b. The organization/company
c. The customer/patients?

Why do we need to give outstanding service?

Why do Customers Complain?

What is Customer Service? – Business are created to solve problems, common problems arises in every
business are conflicts concerning customer service – customer service is to help the business to solve
customer/patients Problems
Customer service is not just GST (Greet, Smile, thank you). Yes it is important to show welcome attitude,
respect, appreciation but its not enough
It’s about solving customers problems fast and efficiently.

Why customer service is important – we need good customer service attitude and skills – so we can give
good service to external customers – customer satisfaction – repeat order –work to do – we have jobs –
receive good salary, free meals , trainings and other benefits – can provide good education, food shelter,
and medication to family .

BAD NEWS TRAVEL FAST – Human nature dictates that dissatisfaction is a more popular topic of
conversation and there is aloso a tendency to add a little extra to the story to make it more interesting.

What are some reasons patients/customers came to visit Hospitals?

1. For information, knowledge
2. Medical check up
3. Medical procedure , dressings
4. OFW need “medical report”
5. Medicines, pharmacy
6. Counselling
7. PhilHealth claims and procedures
8. Copies of past medical reports

Why do customers complain?

2. UNDERSTANDING BODY LANGUAGE/ FEEDBACKS / COMPLAINT HANDLING
Purpose:
- To provide an understanding of how body language affects the way we communicate
- To learn of how to control situations though the use of body language.

Elements of Communication
WORDS (7%) +TONE OF VOICE (38%) +BODY LANGUAGE (55%) = 100%

Types of body Language Behaviour – Positive (Receptive) Negative (passive, aggressive)

Elements of Body Language

Passive aggressive Receptive
Eye Contact - Little stare regular
Facial Expression - Sullen stern happy
Smile - nil nill yes
Tone - Flat loud Raised
Hands - side hips, points open
Stance (way of standing) weight on 1 foot 1 foot forward weight on 2 feet

21
Posture and gestures: hands
1. Steepling –self confidence (intellectual
arrogance)
2. Hands class – anxious, controlled
3. Nose touch - doubt
4. Chin rest – critical evaluation
5. Mouth block – revisiting speech
Postures and gestures: sitting
1. Arms lip – reserved, defensive
2. Arm/leg – closed , unconvinced
3. Lean forward – ready
4. Lean back- confident , superiority
5. Lint-picking - disapproval
Posture and gesture: standing
1. Thumbs out- in charged, dominant
2. Fig leaf- self control, tense
3. Arms out, palms up – open, sincere,
conciliatory
4. Table lean- authorities , involved
5. Lean on – unthreatened, casual, belongings

How to give and receive feedback

Negative feedbacks
1. Be specific about what’s wrong
2. Explain the effect focus on what can be
changed
3. Give suggestions for improvement- don’t
make personal attack
4. Ask for commitment (can you- do it/follow my
suggestion/comply/ensure it won’t happen
again/change your old way/improve from
now on)

Taking responsibility of our feelings

YOU I
Blaming:
You make me angry I feel angry when you…
Judging: I feel really let down
You are conniving when you criticize me
behind my back
Accusing: I feel ignored when you
You don’t care how I feel don’t keep me in the
picture

Complaint Handling – The TACTICS

approach
T- Thank you – what kind of things you might say
1. Thank you for telling me
2. Thanks so much for letting me know
3. Thank you for taking the time to tell me
A-apologise
1. I’m so sorry you’ve been inconvenienced
2. I’m really sorry you’ve had to come all this way to let us know that this
happened
3. I’m so sorry we’ve let you down

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C-Collect Information – what information do you need from your customers to help them with their
problems?
1. What is your account/ customer reference number
2. When did this happen to you
3. How exactly did the member of staff behave when he served you?
4. Where did this incident happen
5. Who was it who told you this information?
T-take action –what else is important when telling the customer what’s going to happen next?
1. Give timescales – and be realistic
I-I will put this right
1. The keyword in the sentence
C-Check that the customer is happy
S-Summary

LET’S CHECK YOUR PROGRESS!

Skill Practice Scenario – given the situations, write and use the TACTICS tool to solve it.
1. A patient is complaining with your slow respond to her IV Fluids regulations
2. A watcher who wants his patient to be discharged even though there is no Doctors order
3. A visitor wants to visit their patient to the ICU although hospital rules doesn’t allow them
4. A patient complaining for waiting long hours to get consultation
5. A family of a 35 year old male with Acute Gastro Enteritis with moderate dehydration getting mad
at the ER because he is not prioritized to be seen in the ER
HOW TO SAY NO WITHOUT SAYING NO
Purpose – it’s now what you say rephrasing for better relationship
To engage participants on how to deal with difficult customers

Be positive in tone
We all respond more favourably to a positive tone that to a negative tone, negativity produce omstamt
reader resistance.

NEGATIVE: No Smoking anywhere except the bar!

POSITIVE: Smoking is permitted in the bar only

NEGATIVE: Positively no children admitted without an adult

POSITIVE: Children are welcome when accompanied by an adult

NEGATIVE: We cannot process applications received after June 10

POSITIVE: Please return the application before the June 10 deadline.

LET’S CHECK YOUR PROGRESS!

REWRITE THESE SENTENCES USING A MORE POSITIVE TONE.
1. We do not deliver after 11 pm
2. Please do not violate the safety codes
3. If payment is not received by May 1, there will be an added penalty
4. Your order cannot be shipped until your payment has been received
5. Please do not forget to send this quarter’s sales figures before 15 th
6. Your credit limit may not exceed P5000

TYPES OF COMPLAINER
1. The meek customer – generally will not complain
2. The aggressive customer- opposite of the meek customer, readily complains,, often loudly and at length
3. The high-roller customer (fussy) – expects the absolute best and is willing to pay for it. Likely to complain in
a reasonable manner, unless a hybrid of the aggressive customer
4. The rip-off customer – the goal is not to get the complaint satisfied but rather to win by getting something
the customer is not entitled to receive. A constant and “not good enough” response to efforts to satisfy this
customer is a sure indicator of a rip-off artist.

23
5. The chronic complainer customer – is never satisfied; there is always something wrong. This customer’s
mission is to whine. Yet he is your customer and as frustrating as this customer can be, he cannot be.

THE GOLDEN RULE

Therefore whatever you want men to do to you , do also to them - Matthew 7;12

And just as you want men to do to you, you also do to them likewise – Luke 6; 31

SOCIAL WELLNESS CONCERNS

- Social anxiety
- Trouble setting boundaries (overbearing)
- Difficulty expressing emotions
- Anger issues
- Selfishness
- Loneliness

MATTHEW 22:37-39

 L – Listen – give your undivided attention

O – Overlook: look for the good , not faults or flaws
V – Voice – Provide encouragement and words of praise
E – Effort ; be available , make sacrifices , show interst.

loneliness – sadness due to the perception of being unwanted , having no

friends , involuntary isolation , imposed isolation – real or imagine
- lack of (or poor) social skills and/or low self image can lead to loneliness

 Misconceptions about loneliness -

 loneliness is a sign of weakness or immature
 There’s something wrong with me
 I’m the only one who feels this way
 Solitude – the choice to temporarily set apart from others
some reasons for loneliness
 Materialism – taking comfort from things rather than people
 Mobility – uprooting of families, new environments, unfamiliar places
 Inadequate methods of interpersonal communication

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 HOW DO YOU COMMUNICATE
1. Assertive – I’m important, you’re important
Being an advocate for your rights, beliefs, opinions, without disrespecting those
of others
2. Passive – I’m not important, but you’re important – avoidance and feelings allow
others to infringe on their rights
3. Aggressive – I’m important but you’re not important – expressing your opinions
beliefs and feelings while disrespecting those of others, being verbally and or
physically abusive
4. Passive – aggressive – I’m not important and you’re not important but I’m not
going to tell you – giving the appearance of being passive , but resentful , usually
angry , sarcastic , undermining .

SOCIAL ISOLATION
The opposite of social wellness, medical studies show that people who are socially
isolated tend to become a strong risk factor for numerous health problems including
depression and have been connected with a higher risk for Alzheimer’s disease and
heart disease .

Are you an Encourager

or discourager?

An Encourager …

Listens - listen without bias,

providing support when
needed

Accepts – cares
unconditionally, recognizes
that everyone has flaws, is
not judgemental
This image shows the editorial representation of Social isolation
Compliments – Always
providing kind words, verbally strengthening and encouraging

Laughs – being optimistic, enjoying socialization and focusing on positive aspects of live

Uplifts – providing help at difficult times, edifying seeking opportunities for help

IMPROVING SOCIAL WELLNESS

1. Smile /laugh more often

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 2. Practice good communicating
positives
3. Join a club or volunteer
4. Articulate your thoughts
5. Attend social events
6. Visit neighbours and friends
7. Connect with others
8. Pray

I fear the day that technology will surpass

our human interaction. the World will have
a generation of idiots
- Albert Einstein

Social isolation due to social media engagement – describing that 5-10% of social
media users are physically unable to control how much time they spend online

Psychological Addiction – brain scans show similarities with drugs addicts

Brain areas affected

1. Attention
2. Emotional processing
3. Decision making

Excessive electronic media use can wire the central nervous system

- Phantom vibration syndrome

- Inability to multi task
- Immediate gratification response

Dopamine – the release of dopamine creates a

feeling of satisfaction and joy with each use.
Physiologically rewarding the body

The perception of an audience (followers or

likes) intensifies the release of dopamine

Selfishness? how much personal self focused of

information shared

 30-40% faces to face communication

 80-90% online communication
Chemical Structure of Dopamine

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References :

Relationship and Communication Department of Health & Human Services, State Government of
Victoria, Australia,2018 https://www.betterhealth.vic.gov.au/health/healthyliving/relationships-and-
communication

Richard Cullata 2019 Social Learning Theory (Albert Bandura)

instructionaldesign.org/theories/social-learning/

Social wellness: Nurture your relationships 2018

Bernadette Mazurek Melnyk, PhD, RN, CRNP, FAANP, FNAP, FAAN, and Susan Neale, MFA
https://www.americannursetoday.com/social-wellness-nurture-relationships/

The psychology of why you feel alone even when you’re surrounded by people
By Georgia Frances KingJune 26, 2018 https://qz.com/1313899/the-psychology-of-why-you-feel-
alone-even-when-youre-surrounded-by-people/

Maslow's Hierarchy of Needs By Saul McLeod, updated 2018

https://www.simplypsychology.org/maslow.html

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