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Pre-Launch

Pre-Launch 101

Module 7
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Setting The Scene

• You placed your first order. Now what?

• This is your “downtime” during production & shipping

• Goal:
• Your product lands on Amazon and everything is setup &
ready for launch
• Get started with a Bang!
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Things You Need To Do

• Setup your listing (keywords, copy, images)


• Plan your launch strategy (see Module 8)

• Setup PPC (see Module 8)

• Ensure your Seller account is open & in good standing


• Other “in between” activities – email sequence,
marketing insert, landing pages etc
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Optional But Recommended

Keep filling your product research pipeline!


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Pre-Launch

Amazon SEO Fundamentals

Module 7
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www.getwsodo.com Pre-Launch

Amazon SEO Fundamentals


1. Search based marketplace
• Keyword: what a customer types into the search bar

2. Listing must include keywords to be visible in search


• Keyword Indexing: when the listing is visible in search for that KW

3. Search visibility needs to lead to clicks & sales


• Visibility + sales = KW ranking gets boosted more = more sales
• Visibility, but no sales = KW ranking goes down = less sales
Keyword Add keywords into
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www.getwsodo.com The process
Research listing (for indexing)

Listing gets Customers


more Search click into our
Visibility listing

Amazing
listing copy
& images

Additional
sales
accelerate They buy
A9 ranking
algorithm
Fundamentals
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www.getwsodo.com & Business Setup
A9: Amazon’s Search Algorithm
The Secret To My 7 Figure
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Amazon SEO Fundamentals

Keyword research gets the product seen.


Your listing copy & images get it sold.
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Pre-Launch

Buyer Mindset Fundamentals

Module 7
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www.getwsodo.com Pre-Launch

We’re Not Good At This…


• We just spent weeks or months browsing Amazon as a seller &
diving into numbers:
• $$$, revenue, search volume
• Freight costs, materials, specifications

• Now REVERSE all that!


• We need to browse Amazon through the eyes of our customer
• What compels them to click that ‘BUY’ button?
• What are their emotions, feelings, subconscious desires?
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We’re Great At This ;)

• Hacking the buyer mindset & focusing on the 80/20:


1. Critical to get the click:
• Main Image + First Few Words In Title + Price + Reviews
2. Critical to get the sale:
• Answering Objections + Creating Desire
• Both in images + text
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80/20 From The Customer’s Eyes


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• Mobile is even simpler:


• Main image
• Start of Title
• Price
• Reviews
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Mobile Optimization

Average Seller = creating listing on desktop


• “My listing looks amazing!”

Average Buyer = browsing on their phone


• Doesn’t read past the first line
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Mobile Optimization

• Remember these:
1. Title – all main KW in first 60 char
2. Main image – taller is better
3. Secondary images even more prominent
4. Description only shows first 200 char
5. Bullets are buried
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Benefit-Driven Listings

• How does your product make your customer’s life easier?

• What pain does it solve?

• What fears do they have about purchasing your product?


The Secret To My 7 Figure
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Buyer Centric Language

Let your buyers write your listing for you.


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Buyer Centric Language

1. 1 star reviews
• Prove this isn’t the case with your product

2. 5 star reviews
• Prove your product does it too (or better)

3. Frequently asked questions


• Answer these questions pre-emptively. Remove any doubt
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Pre-Launch

Amazing Product Images:


Main Image

Module 7
The Secret To My 7 Figure
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www.getwsodo.com Success On Amazon
Amazing Product Images

A picture is worth a thousand words.


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Amazing Product Images


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The Main Image


• KWs get you found – the main image gets the click
• Must go Front & Centre: whatever makes your product stand out
• Different colour?
• Great packaging?
• Funky design?
• Bundle?
• Your unique improvements

• Later: split-test to optimize further (Module 9)


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Amazon Image Requirements


• More strict for main image than for secondary images
• White background, >85% of frame

• Minimal props
• No excluded accessories
• See Amazon’s full requirements (link in resources)

• A lot of sellers break the rules – resist the temptation


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Crafting The Main Image - Tips


• Maximise screen real estate
• Crop right to the edges
• Desktop: 1x1 (square), Mobile: 1x1.5 (tall)

• Great editing & retouching critically important


• Glass, steel reflections etc

• Angles – 3d perspective OR direct


• Image must stand out from the competition
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Crafting The Main Image - Tips


• Multiple pieces/bundles:
• 3D layering to create depth (looks nicer)
• Separate everything out & fill available space
• Looks like ‘more’ stuff

• Keywords/direct messaging on packaging


• Giftable? Show the packaging
• ‘POP’ with vibrant colours (but minimal props allowed)
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Pre-Launch

Amazing Product Images:


Secondary Images

Module 7
The Secret To My 7 Figure
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www.getwsodo.com Success On Amazon
Secondary Product Images

Goal: answer objections.


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Secondary Product Images

• You should already know:


1. Who is your customer
2. What are they using the product for
3. What do they like about it
4. What doubts do they have/ what do they not like about it
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Secondary Product Images

• Product images should tell your customer:


• Yes, this is for you
• Yes, you can use it for all the things you want to use it for
• Yes, it has all of the things you’d like it to
• No, it doesn’t have the problems that the competition has
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Secondary Product Images

• Use a mixture of:


• Infographics
• On-white
• Lifestyle / in use
• Instructions
• Show bonuses
• Comparison to other products
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Other Requirements

• >1000px dimensions

• Crop to the edges


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Pre-Launch

How To Organise
Product Photography

Module 7
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Product Photography Options

• DIY

• Local photographer

• Photographer elsewhere (US, China, Philippines etc)

• 3D Renders

• Photoshop
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DIY Not Recommended

• Unless you are a pro photographer

• Amazon in 2019 demands a higher level of quality

• Lighting setup is key & hard to replicate

• Your efforts are better spent elsewhere


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Local Photographers

• No need to send samples

• Can be on-set to direct à easier to get what you want!

• Often cheaper

• Best option for on-white, particularly if you live in a city


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Photographers Elsewhere

• Need to send samples ($$ + time)

• Cost varies

• Option: China-based photographer to avoid sample fees

• May be necessary for good lifestyle photographers


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Ways To Save Money

1. Hire local, less experienced photographers at an hourly


rate & do your own set direction
2. Take only on-white photos & ask only for RAW files

3. Outsource retouching to fiverr


4. Use photoshop for lifestyle photos (also outsource)

5. Use initial samples


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Photography Creative Brief

• Remember – it’s easier to be there in person

• Be as specific as possible & provide sample images

• Most photogs don’t know how to optimize for Amazon

• Nor understand your niche like you do

• Sample brief provided in resources file


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Alternatives: Renders
• Cheap, samples not required
• More common than you think
• Work well for smooth, metal, or plastic textures
• Supplements, skincare, electronics

• Must provide artist with detailed photos of all angles of the


product
• Hard to get right – revisions slow due to re-render time
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Alternatives: Photoshop
• Requires good on-white photos from different angles
• Much cheaper to photoshop than arrange lifestyle/model
shoots
• Good for variations (eg add an extra piece, or change colour)
• Quality is important
• Sometimes indistinguishable
• Sometimes blatantly obvious
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Where To Find Photographers

• Google “your location” + product photography

• Fiverr/Upwork

• My personal photographer will be in resource file if available

• Share your recommendations in the group!


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Pre-Launch

Keyword Research Part 1:


Principles

Module 7
Keyword Add keywords into
www.getwsodo.com
www.getwsodo.com The process
Research listing (for indexing)

Listing gets Customers


more Search click into our
Visibility listing

Amazing
listing copy
& images

Additional
sales
accelerate They buy
A9 ranking
algorithm
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www.getwsodo.com Pre-Launch

4 Factors For Successful KW Research


1. High number of keywords
• How many KW can we rank for?

2. High search volume of each keyword


• How many buyers are searching for the KW?

3. High keyword relevancy


• If a buyer searches the KW, are they looking for YOUR product?

4. Low keyword competition


• How many competitors also show up for the KW?
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Workflow: Listing Creation

1. Find & prioritise best KWs (by the 4 Success Factors)

2. Fill the title with highest priority KW

3. Write the listing copy & use the remaining KW

4. Any remaining KW not used: add to backend search terms

We’ll walk through this in the next lessons.


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Pre-Launch

Keyword Research Part 2:


Tips For Mastering Amazon SEO

Module 7
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The Title Is Important!

• Keywords in the title have much more ranking power


• Particularly the first 5 words
• These also catch the customer’s eye
• Your primary keyword MUST be up front in the title

• ‘Halo’ effect: ALL other KW in the title also get a smaller


ranking boost whenever you make a sale
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Slight Variations Matter

• Include all possible


variations as independent
keywords, e.g.
• “candle sticks” vs “candlesticks”
• “coffee mugs” vs “coffee mug”
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Duplicating Is Not Necessary

• Each keyword only needs to be included once


• E.g. If it’s in the title – doesn’t need to be in the bullets

• Optional: Fill leftover backend search term space with


duplicated keywords from the Description
• Anecdotally, the description is the weakest area for KW
ranking power
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Relevancy Matters

• It’s tempting to go for the highest volume keywords

• But you must balance volume with relevancy


• Jungle Scout / Viral Launch have relevancy scores
• Longer tail KW generally become more specific & relevant
• Use your gut – you know the product
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Brand Names & Trademarks

• Remember the Trademarks lesson…

• If you use competitor brand names you risk listing suspension


• The risk is HIGH if used in the front end (title, bullets, description)

• The risk is lower if used in the back-end

• Your choice. Some brand KW are tempting targets


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Pre-Launch

Keyword Research Part 3:


Finding Winning Keywords

Module 7
The Secret To My 7 Figure
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www.getwsodo.com Success On Amazon
KW Research Goal

Create a list of good KW,


prioritised by relevancy & volume
(& competition if possible)
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Tools I Don’t Recommend

• Merchantwords & other google-based tools (e.g.


keywordtool.io, Google Keyword Planner, ubersuggest,
LSIGraph)
• They don’t use Amazon data
• They aren’t accurate
• They use basic broad-match KW matching instead of
intelligent, market & relevancy based matching
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Tools I Don’t Recommend

• Reverse ASIN lookup (e.g. keywordinspector.com)


• Only looks at 1 ASIN at a time
• Inefficient
• Who knows if that ASIN is using the right keywords?
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Recommended Tools
1. Viral Launch Keyword Research (*or JS Keyword Scout if you
already purchased it)
• Amazon-source data (important!)
• Reverse market lookup more powerful than Reverse ASIN
• Quantifies the 4 KW success factors

2. Excel
3. Helium10 Frankenstein (text manipulation tool)
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KW Research Method

1. Start with primary kw + check Amazon search bar auto-


suggest

2. Filter down to YOUR product

3. Either:
1. Competitor jacking method
2. Reverse market lookup
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Pre-Launch

Creating Your Killer


Amazon Product Listing

Module 7
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www.getwsodo.com Pre-Launch

Re-Cap: What You Already Know

• Lesson #4: Buyer Mindset Fundamentals:


• 80/20 focus
• Mobile optimization
• Benefits > features
• Buyer centric language taken direct from reviews/questions

• Revisit this lesson if needed


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Re-Cap: What You Already Know

• You should already know:


1. Who is your customer
2. What are they using the product for
3. What do they like about it
4. What doubts do they have/ what do they not like about it
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Re-Cap: What You Already Know

• Your listing copy should make your buyer say:


• “Yes, this is for me”
• “Yes, I can use it for all the things I want to use it for”
• “Yes, it has all of the features I’d like it to”
• “No, it doesn’t have the problems that the competition has”
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Writing The Listing

• Title (generally 100 char)


• Most important keywords at the front
• First 60 char for mobile
• Recommend filling the entire character limit
• Put KW in a natural-sounding order & include necessary
identifying info (eg size, quantity)
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Writing The Listing


• Bullets (max 500 characters per line)
• Pick top 5 most important benefits/objections based on:
• Competitor listings
• Customer reviews
• Your own knowledge of product / improvements
• CAPS HEADLINE or similar
• Only top 3 bullets show on mobile
• Work in keywords where they can fit naturally
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Writing The Listing


• Description (2000 char)
• First 200 characters
• Important on mobile (shows at the top)
• Concise benefit / attract attention / Call To Action
• Rest of description:
• Re-spin the bullets, answer common questions & expand
• Add more keywords
• Basic HTML formatting
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Writing The Listing

• Back End Search Terms (250 char not including spaces)


• Use any remaining leftover keywords
• Optional: duplicate keywords from Description (if you have
extra space available)

• Don’t go over the limit!


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Final Steps

1. Fill out rest of listing details

2. Upload

3. Visual confirmation (wait 15m) on desktop & MOBILE

4. Check KW indexing (you may need to wait 24h)


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Pre-Launch

How To Price Your Product

Module 7
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How To Price Your Product


• Pricing is critical across all metrics:
• Profit
• Clickthrough Rate (CTR)
• Conversion rate (CVR)

• No simple answer other than ‘TEST’


• Considerations:
• High review, competitive niche?
• How differentiated / premium is your product? (be honest)
• ‘Status symbol’? (higher price = higher demand, rare in PL)
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Basic Guidelines

• Start with low / breakeven launch pricing (Module 8)

• During launch period, monitor & adjust based on CVR

• Begin increasing price as you gain traction

• Aim to be in the high end bracket of your niche


• Again – be honest about whether your product supports this
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Ending with .95, .99, .97, .00?

• Very UNLIKELY to test this with statistical significance

• Anecdotally, .00 performs worse than .9x

• Pick one, set and forget

• Exception: luxury products (then use .00)


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Pre-Launch

Setting Up An
Email Follow-Up Sequence

Module 7
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What Is An Email Follow-Up Sequence?

• Automated message sequence


• Sent to all buyers
• Variable timing
• Through Amazon’s Buyer-Seller Messaging Service

• Not actually email – we don’t have direct access


• e.g. a222d34b3891234b@marketplace.amazon.com
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Why Use A Follow-Up Sequence

• Engage our customers, open dialogue

• Avoid negative reviews


• Follow up on negative seller feedback
• Identify product issues, fix the issue for them

• Get positive reviews


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Seller Feedback Vs Product Review

• Seller feedback = applies to your storefront

• Product review = applies to your listing page


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Play By Amazon’s Rules

Source: Amazon prohibited seller activities (link in resources)


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Play By Amazon’s Rules

Source: Amazon prohibited seller activities (link in resources)


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Play By Amazon’s Rules

Source: Amazon Buyer-Seller Messaging Service overview (link in resources)


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Play By Amazon’s Rules

• The last one may sound like a grey area..

• But currently used by 99% of sellers

• Will advise you if anything changes


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Important Notes

• Average review rate doing NOTHING:


• 1 per 100 orders (1%)

• Average review rate with Email Feedback:


• 2-3 per 100 orders (2-3%)
• 100-200% increase on doing nothing
• But still not “magic”
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Important Notes

• Decreasing effectiveness as buyers now have “opt-out”


option (2017 change)
• Don’t be spammy, limit # of messages. 2 is good

• Recommended tool: Zonpages (link in resources file)

• Set it up immediately (Day 0)


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Hacks & Optimizations

• Optimize the title


• re: Your Amazon order [order-id]
• Have you received your order?

• Tell a story

• Add more value (bonuses, freebies)

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