Professional Documents
Culture Documents
DO YOU NEED?
• Someone with the ability and experience to anticipate the needs of demanding personalities?
• Someone with a winning attitude and a take charge, yet friendly personality?
• Someone who is able to leap most obstacles as they happen and soar to creative heights
when under great pressure?
• Someone who has the ability and confidence to interact with high-level clientele
and be tactful and discreet in confidential matters?
• Someone who never gives up until the answer is found and the job is done?
• Someone looking for a position with excellent benefits, a future to thrive,
produce high quality work, and help the company maintain a high level of success?
My work in the luxury hospitality and upscale real estate industries called upon me to develop outstanding skills
and the mindset to achieve thorough and high quality results expected from such successful organizations.
If you need this kind of person, please take a moment to read the attached resume. In review of my resume, you
will note my experience and skills. What it cannot illustrate, however, is the degree of ambition, enthusiasm, and
professionalism that I can offer. A personal meeting will enable us to further discuss how I can be of value to
your organization. I am looking forward to your response.
Ophir Avtalion
OPHIR AVTALION
2780 NE 183 STREET SUITE 810
AVENTURA, FL 33160
(347) 551-3636 PureOphir@aol.com
PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS
Chief Concierge - April 2017 to January 2019 - Braman Motors Miami, Miami Florida
• Launched Quintessential Concierge department for VIP clients at Braman Motors Miami.
• Selected, recruited and managed team of seven Concierges.
• Provide courteous and efficient service to VIP clients.
• Experienced in coaching, empowering and enhancing team spirit.
• Functioning autonomously in directing events for BMW, Rolls Royce, Bugatti & Bentley luxury brands.
Executive Assistant - March 2008 to Present - Adjmi Apparel
Group, New York City
• Assisted CEO in all departmental functions.
• Promoted and marketed the Adjmi Apparel Group brand.
• Planned company parties and networking events.
• Attended to special needs of clients and worked to ensure customer comfort and satisfaction.
• Attended daily manager/supervisor meetings.
• Conducted extensive training program for our professional staff members.
• Manage and maintain executives' schedules, appointments and travel arrangements.
• Arrange and co-ordinate meetings and events.
• Monitor, screen, respond to and distribute incoming communications.
• Answer and manage incoming calls.
• Receive and interact with incoming visitors.
• Liaise with internal staff at all levels.
• Interact with external clients.
• Co-ordinate project-based work.
• Review operating practices and implement improvements where necessary.
• Supervise, coach and train lower level staff.
Concierge – October 1999 to March 2006 –ABC Carpet & Home, New York, New York
• Successfully setup and now maintain the Concierge department within an upscale retail environment to
ensure complete satisfaction for our VIP and celebrity clientele. The Concierge service has flourished
since its creation. It is recognized as a profit center for the company and is highly regarded by our clients.
• Greet and escort customers around the store and help them with their gift selections and purchases.
• Interface between buyers, vendors and potential vendors.
• Point person as website contact, interacting online with domestic and international customers with
their personal shopping appointments, bridal and baby registry needs.
• Promote the ABC chain of stores, warehouse sales, markdowns and 3 restaurants on property.
• Obtain customer information and update mailing list to generate future sales.
• Handle customer complaints and suggestions.
• Coordinate and escort tours for UN diplomats and their families, Fashion Institute of Technology,
Pratt and Universities from around the country.
• Responsible for the out-of-town clients’ needs: Obtaining theatre tickets and scheduling their hotel
and restaurant reservations in New York City.
INTERESTS
Reading, volunteering and traveling.
References furnished upon request.