John MacKay

467 Madison Drive

San Jose CA 95123
Cellular phone: (203) 988-3430
Email: mackayjs@aol.com

Objective
A position in which I can utilize my DB2/CICS for z/OS skills, z/OS operating system skills and hardware skills.
I would also like to utilize my SAP Basis Administrator, SAP Architect and SAP Solution Manager skills.

Summary
month with APN INC at the Tyson Fresh Meats IT Center in Dakota City NE as a CICS DBA
supporting 2 z14 mainframe z/OS V2.2 LPARS containing several CICS 5.3 databases.
Also assisted in the upgrade from CICS 5.3 to CICS 5.4. Worked multiple change tickets
In BMC Helix Remedy.
months with E-IT Professionals Corp. on Cognizant Corporation onsite team at TJX Inc. IT Center
in Marlborough MA. z/OS Systems Administrator supporting z/OS V2.2 on an IBM z196-505 mainframe
Assisted Team Lead on the z/OS Transition Team in Knowledge Transfer to Cognizant employees.
 months with Mehra Innovations reporting to EPAM supporting the CIGNA IT Center in Hartford CT
remotely from San Jose CA. DBA and z/OS Systems Administrator supporting DB2 for z/OS V12 and
CICS TS for z/OS V4.2 on an IBM z14 Mainframe running z/OS 2.2. Was responsible for IPL’ing the
system every Monday morning, also setting up and debugging DB2 and CICS instances.
Also did COBOL Application Programming coding COBOL programs under CICS.
3 months with Resource Logistics Inc. reporting to Hindustani Computing Ltd. supporting
Shopko Stores onsite at the Shopko Corporate Data Center in Green Bay WI.
DB2 for z/OS DBA and z/OS Systems Administrator supporting the IBM z13 mainframe with z/OS 2.1.
Participated in several weekend IT Support Changes to cut over Production from old IBM DS8100
to new IBM DS8884 disk array.
months with Infosys supporting John Deere Tractor in Moline IL as a DB2 for z/OS DBA supporting
2 multi-LPAR Data Sharing Production Centers, 1 Development Center and 1 Test Center on IBM
z12 mainframes running z/OS 2.1 with DB2 for z/OS V11.
month with Strive Consulting supporting Footlocker IT Center in Milwaukee WI as a z/OS
Systems Administrator supporting 2 production LPARS and 2 test LPARS on an IBM z12
Mainframe running z/OS 2.1. Participated in planning for upgrading next year to z/OS 2.2.
Also handled customer support tickets on the customer’s CCMS problem ticket tracking system.
months with TCS supporting General Reinsurance IT Center in Trumbull CT as a DB2 for z/OS
DBA supporting 2 production databases and 3 test databases.
months experience with ExxonMobil corporate data center as a Chemical Integration Analyst
supporting 4 major corporate production systems running SAP ECC 6.0 on Windows app servers on
DB2 for z/OS database servers.
months experience with the IBM Boulder Delivery Center in supporting large corporate customers like
Hertz, New York City Transit Authority and City of Atlanta in maintaining and upgrading their DB2 for
z/OS systems to DB2 for z/OS V10.
  years experience with IBM Global Services supporting IBM Integrated Technology Delivery
providing support remotely from California to SAP R/3 4.7 Enterprise and SAP ECC 6.0 on DB2 for
z/OS and DB2 for LUW (Linux, Unix, Windows) system customers located at the IBM Corporate Data
Center in New York as their SAP Basis Architect.
  years experience with SAP Active Global Support providing customer service support onsite to
North American SAP Enterprise Support customers as their Enterprise Support Advisor.


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Technical Skills Summary
DB2 for z/OS V11 and V12 Upgrade skills, including running and analyzing the DB2 z/OS
Pre-Migration jobs. Also have DB2 for z/OS system maintenance skills.
 CICS for z/OS Transaction Server V5.3 installation, maintenance and applications
programming skills.
SAP Enterprise Support technical skills include Solution Manager installation,
administration and end-user skills and SAP OSS and CRM skills.
SAP R/3 Enterprise and SAP and ECC 6.0 installation skills.
SAP Basis Architect hardware and software upgrade skills, maintaining large numbers of SAP R/3
4.7 Enterprise and SAP ECC 6.0 on DB2 for z/OS and DB2 for AIX systems .
z/OS Systems Administrator skills supporting z/OS V2.2 on IBM z13, z14 and z196-505 Mainframes.
 SQL skills coding inserts and deletes in DB2 databases.
 Tivoli skills department servers backup and recovery.

Work Experience (starting with Most Recent Position Held)

APN INC at the Tyson Fresh Meats IT Center in Dakota City NE as a CICS DBA – Work Experience
11/18 – 12/18

CICS DBA supporting 2 z14 mainframe z/OS V2.2 LPARS containing several CICS 5.3 databases.
Also assisted in the upgrade from CICS 5.3 to CICS 5.4. Worked multiple change tickets in BMC Helix Remedy.

E-IT Professionals Corp. on Cognizant Corporation onsite team at TJX Companies Inc. IT Center in
Marlborough MA. – Work Experience
06/18 – 07/18

z/OS Systems Administrator supporting z/OS V2.2 on an IBM z196-505 Mainframe.

Assisted my Team Lead on the z/OS Transition Team in Knowledge Transfer to Cognizant employees.

Mehra Innovations reporting to EPAM supporting the CIGNA IT Center in Hartford CT

remotely from San Jose CA. – Work Experience
12/17 – 04/18

DBA and z/OS Systems Administrator supporting DB2 for z/OS V12 and CICS TS for z/OS V4.2 on an IBM z14
Mainframe running z/OS 2.2.
Was responsible for IPL’ing the system every Monday morning, also setting up and debugging DB2 and CICS
instances. Also wrote considerable technical documentation in support of onboarding new EPAM developers.
Also did COBOL Application Programming coding COBOL programs under CICS. Also used Fileaid.
Also used IBM OMEGAMON to perform real-time and historical performance management.
Also used IBM SMF to report on performance data and usage of system resources.
Also did extensive SQL coding.

Resource Logistics Inc. reporting to Hindustani Computing Ltd. supporting Shopko Stores onsite at Shopko
Corporate Data Center in Green Bay WI - Work Experience
07/17 – 10/17

DB2 for z/OS DBA and z/OS Systems Administrator supporting 1 Production LPAR, 1 Dev LPAR
and 1 Test LPAR on an IBM z13 Mainframe running z/OS 2.1.

Participated in several weekend IT Support Changes to cut over Production from old IBM DS8100
to new IBM DS8884 disk array.
Also handled customer support tickets on the customer’s RESOLVE problem ticket tracking system.
Also was on call all the time after work and on weekends for Production emergencies.
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Vedainfo reporting to Infosys supporting John Deere Tractor, Moline IL- Work Experience
02/17 – 05/17

4 months with Infosys supporting John Deere Tractor in Moline IL as a DB2 for z/OS DBA supporting 2 multi-
LPAR Data Sharing Production Centers, 1 Development Center and 1 Test Center on IBM z12 mainframes
running z/OS 2.1 with DB2 for z/OS V11. Also used SQL to do database inserts and deletes.
Also supported above SYSPLEX with 2 LPARs..
Also installed and supported BMC software on the z/OS operating system.
Also used IBM File Manager for z/OS to enhance file processing when working with z/OS DB2 data sets.
Also used IBM Debug for z Systems for debugging solutions for z/OS application developers.

Strive Consulting supporting Footlocker IT Center, Milwaukee WI - Work Experience

09/16 – 09/16

z/OS Systems Administrator duties included supporting 2 production LPARS and 2 test LPARS on an IBM z12
mainframe running z/OS 2.1. Participated in planning for upgrading next year to z/OS 2.2.

Also handled customer support tickets on the customer’s CCMS problem ticket tracking system.

Trained on and executed the IBM Sub-Capacity Reporting Tool to report the MSU’s used for billing.purposes.

TCS supporting General Reinsurance IT Center, Trumbull CT - Work Experience

03/15 – 1/16

IBM DB2 for z/OS DBA supporting 2 production databases and 3 test databases.

DB2 for z/OS Support duties consisted of designing, coordinating, planning for, implementing and preparing for
upgrading DB2 for z/OS to V10 via TCS Knowledge Transition methodology.

Also supported 1 production IBM IMS database and 1 production SAP AG Adabas database.
Used Adabas Manager to perform system management using System Management Hub.
Used Natural language to code on Adabas database..

Stefanini supporting GeoPropel at ExxonMobil Corporate Data Center, Houston TX - Work Experience
05/14-12/14

6 months experience with ExxonMobil corporate data center as a Chemical Integration Analyst
supporting 4 major corporate production systems running SAP ECC 6.0 on Windows app servers on DB2 for z/OS
database servers. Supported ExxonMobil Production, Development and Test systems located in Dallas, TX from
my location at the ExxonMobil corporate data center in Houston TX. Systems supported included G9P GEMS
Production(including Financials, Material Management, Order to Cash, Plant Maint, Purch to Pay and Supply Chain).

Artech supporting IBM Boulder Delivery Center, Boulder CO - Work Experience

10/13 – 2/14

DB2 for z/OS Support for the migration of major IBM Boulder Delivery Center customers to DB2 for z/OS V10.

DB2 for z/OS Support duties consisted of designing, coordinating, planning for, implementing and upgrading DB2
for z/OS to V10. Also handled on a daily basis routine system maintenance IBM TSRM customer work tickets.

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Advantis Global supporting University of California Office of the President, Oakland CA - Work Experience
07/13 – 9/13
DB2 for z/OS DBA supporting the 10 University Campuses and 5 Medical Centers of the University of California.

DB2 for z/OS DBA duties consisted of designing, coordinating, planning for, implementing and upgrading DB2 for
z/OS. Maintained DB2 for z/OS V9 Production, Test and Development databases. Also planned for and started the
Upgrade from DB2 for z/OS V9 to DB2 for z/OS V10. Also used SQL

Artech supporting IBM Global Services supporting Integrated Technology Delivery, Poughkeepsie NY
- Work Experience
07/10 – 5/13
SAP Basis Architect supporting remotely from California SAP R/3 4.7 Enterprise and SAP ECC 6.0 on DB2 for
z/OS and DB2 for LUW system customers in Integrated Technology Delivery located at the IBM Corporate Data
Center in New York.

SAP Basis Architect job duties consisted of designing, coordinating, planning for, implementing and upgrading SAP
on DB2 for z/OS and SAP on DB2 for LUW systems, with their associated middleware and hardware. In support of
keeping system software current, planned for and participated in numerous middleware upgrades, DB2 for z/OS
and DB2 for LUW upgrades as well as upgrades from SAP R/3 4.7 to SAP ECC 6.0. Also used SQL
Also supported MQ Series systems.

Also supported and participates in upgrade from DB2 for LUW V9.5 to V9.7.

Also maintained all 4 of my systems as HADR ready, including having backup servers for all servers that were
set up to be rolled to in the event of a system issue.

Also performed SYSPLEX and DASD management

Also performed RACF and Print Exit support.
Also performed REXX and COBOL programming; DB2.

SAP Americas Active Global Support, Palo Alto CA - Work Experience

10/07 – 03/09
SAP Enterprise Support Advisor
SAP AGS (Active Global Support) supporting Enterprise Customers all over North America.

Job duties included introducing SAP major Enterprise-level corporate and government customers all over
North America to SAP’s new Enterprise Support program, which involved the customers using SAP’s new
Solution Manager system to automate administration and maintenance of their existing SAP R/3 systems.
This position involved much 100% travel all over North America, over 200,000 air miles in 2 years, to make
the various SAP Enterprise Support rollout presentations to customers.

IBM Global Services supporting Novartis Pharmaceuticals, Emeryville CA - Work Experience

11/06 – 05/07
SAP Basis Administrator
IBM Global Services supporting Novartis Pharmaceuticals in Emeryville, California.

Job duties included installing and maintaining a wide range of releases of SAP R/3 and SAP Business Warehouse
on Oracle 9i utilizing my SAP Basis, SAP BW, Oracle and AIX/Solaris system administration skills. Participated in
upgrade from SAP R/3 4.6C/D to SAP ECC 5.0. Also participated in SAP Business Warehouse/Intelligence
upgrade from BW 3.5 to BI 7.0. Handled customer service support on a rotational basis with the team.

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TIBCO Software, Palo Alto CA - Work Experience
3/06 – 7/06
SAP Basis Administrator
TIBCO Software Laboratory, Palo Alto, California

Job duties included installing and maintaining a wide range of releases of SAP R/3 and SAP NetWeaver on Oracle
8i, 9i and 10g utilizing my SAP Basis and AIX/HP-UX, Linux and Windows 2000/2003 Server systems.

Sutter Home Winery, Napa CA - Work Experience

8/05 – 3/06
SAP Basis Administrator
Job duties included ordering and installing service on the IBM iSeries running SAP R/3 on OS/400 operating system
with integrated IBM DB2 database on AS/400 hardware.

IBM Software Group, San Jose, CA - Work Experience

3/98 – 8/05
SAP/DB2 Tester and Customer Service Support
IBM/SAP Integration Center at IBM Silicon Valley Laboratory

Job duties included testing new releases of SAP R/3 on new releases of DB2 utilizing my skills in SAP Basis and
Business Warehouse skills and AIX/UNIX, Linux, Windows and z/OS system administration skills.
Also tested Device Services and the z/OS platform, including Open, Close and EOV support.
Languages used included mainframe Assembler, PL/X and SQL, in which I coded extensively.
Used IBM Mainframe Assembler extensively to debug abend dumps on the mainframe.
Also used several IBM development and services tools such as SPA, XEDIT and SLD.
Also did SMP/E installs of z/OS and DB2 software patches and products.
Did IBM Mainframe Performance capacity planning extensively to assist customers with their
production job streams..

IBM Software Group, San Jose, CA - Work Experience

9/96 - 3/98
z/OS Systems Programmer in DB2 Support at IBM Silicon Valley Laboratory

Job duties included z/OS systems support of DB2 for z/OS, including configuring multiple z/OS systems in support of
DB2 Development, including setting up and troubleshooting the USS (Unix System Services) subsystem on z/OS.
Also did SMP/E installs of z/OS and DB2 software patches and products.
Also supported microcode coding and upgrades.
Used z/VM extensively to run numerous z/OS mini-systems running under z/VM.
Used JCL extensively to code batch jobs on the mainframe.
Used IBM Mainframe Assembler extensively to debug abend dumps on the mainframe.

Military Experience
2/74 – 8/77
U.S. Air Force Aircraft Machinist

Education

5/80
Bachelor of Science degree in Business Administration with a Concentration in Management, San Jose State
University.

5/08
Certification in SAP Dual Stack Configuration (Both ABAP and Java stacks)

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