Softland India's Product Lines and Dealer Policy Document

To Dtd: 01/07/2019
Ref:SIL/DLR/2019-2020/PISOFI/001
Mr.Nicanor Galand
PISOFI
Philippines
Mobile +639093300293
Kind Attn:Mr. Nicanor Galand
Ref: Discussion on Scope and Interests in Dealership for SOFTLAND RANGE OF PRODUCTS.
Sub: Detailed Information on SOFTLAND PRODUCT LINES AND DEALER POLICY.
Dear Sir
We sincerely Thank you for the warm welcome and valuable time spent during the CHAT. We also
Thank you for showing your interest in associating and joining hands with SOFTLAND INDIA LIMITED
for reselling of our product lines in
1. BUS TICKETING
2. ENTRY TICKETING
3. BILLING FOR SHOPS
4. BANK / CHIT PAYMENT COLLECTION
5. CABLE TV PAYMENT COLLECTION
6. POINT OF SALE – SFA FOR ORDER BOOKING, BILLING (HANDHELD & ANDROID)
7. TAX COLLECTION
8. SDK FOR HANDHELD
9. QUEUE MANAGEMENT SOLUTION
10. PORTABLE PRINTERS
11. WIFI LED NOTICE BOARD
12. BUSINESS INFORMATION REALTIME DISPLAY BOARD
13. STANDALONE VEHICLE TRACKING SOLUTIONS
14. WIRELESS CALLING SOLUTIONS
15. KITCHEN ORDER BOOKING SOLUTION & BILLING IN RESTAURANTS
16. QUEUE MANAGEMENT SYSTEM
17. IOT SMART HOME AUTOMATION SOLUTION
Please find a detailed document information on SOFTLAND INDIA, our PRODUCT LINES, our
CREDENTIALS, our DEALERSHIP POLICIES. We recommend your good self to please review the
whole document and let us know your views on associating with us and move ahead. We shall be eager to
have any clarifications.
For any Further Clarification, Please feel free to contact us. Thanks in Advance.
Thanks and Best Regards
For SOFTLAND INDIA
KVINOD
EXECUTIVE DIRECTOR
About Us
No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.
Ph: 91-471-2704090 / 2705880. Email: info@softlandindia.co.in Url: www.softlandindia.co.in
SOFTLAND INDIA LIMITED, is a Company with More than 2 Decades of Existance having an
Excellent Team and proven Clientele with rich Experiance in Innnovation for giving the End to End Touch
to various Customers across the world. Softland embarked on its grand journey in the year 1995. We
Started operations in embedded systems in non-PC based solutions and sucessfully moved across to
as a TOTAL SOLUTION COMPANY with Concept to Reality Derivative Solutions for the World
Market. Softland has its Corporate Office, R&D and Factory situated at Trivandrum city in Kerala.
With 20 years of Innovative Engineering, Embedded Experience and Software Excellence, we are
moving ahead with our innovative and most accurate solutions to the customers across to capture
the World Market by providing most Innovative Field Automation Solution. We expanded from a
single base in India to global foot prints in Srilanka, Philipines, Nepal, Ghana, Kenya, Gambia and
Middle East. We are one of the Market leaders in providing technology enabled solutions to several
industries across the world..
Credentials
SOFTLAND INDIA LIMITED stands with the Following Credentials
1. Company with 20 Years of Technological Excellence
2. Incorporated as a Public Limited Compaany under acts of REGISTAR OF COMPANY
3. ISO Certified
4. Registered with the Central Excise and Customs
5. Registered with the Sales Tax Authority of Kerala
6. Registered with the Disctrict Industres Centre
7. Registered with the Electronics & Software Promotion Council of INDIA
8. Having Esteemed Clientele in SriLanka, Nepal, Philipines, Middle East, Africa, UK etc
Expertise
SOFTLAND has vast experience in providing Embedded systems based non-PC hardware
devices, Developing & Manufacturing Microprocessor-based devices. With an increasing strength
of about 150+ staff, we are able to achieve continuous success in all the projects we undertake.
SOFTLAND mainly focus on:
 HANDHELD PDA FOR TICKETING, BILLING & MANY CUSTOM SOLUTIONS.
 PORTABLE BLUETOOTH PRINTER
 LED SOLUTIONS
 ANDROID SOLUTIONS
 SOFTWARE SOLUTION
 TOTAL AUTOMATION SOLUTION LIKE ERP, SALES FORCE & MANY MORE
Softland India has gained its Expertise in its career with the whole hearted support and
efficient work-o-holic young and aggressive members in the various department of TEAM
SOFTLAND. The various expertise field of Softland are.
Micro-Controller Based Design and Development. (8/16/32/ ARM Series)
Design, Development and Manufacture of Handheld PDA, Portable Printers, Queue
Management Systems
 GPRS / WiFi Incorporation in Handheld Solutions
 USB – Universal Serial Bus Interface
 RF – Wireless Innovation for Wireless Data Transfer Applications
 Bluetooth for Wireless Data Transfer Applications
 Intelligent Portable Printer Design with Processing Power and Data Storage
 Mobile Application Development
 ASP.Net, VB.Net, C#, PHP Development (Web and Desktop Applications)
Product Profile
1. Manufactured Product Lines 2. Hardware & Software Solutions
Manufactured Product Lines -
Handheld Devices
Palmtec Embedded Series products like Amphibia & Plutonia are
Embedded Handheld Devices with in built LCD, Keypad, Printer, In
Built Battery for an arrya of Field Automation Solution Applications.
Models with Thermal / Dot Matrix Printer, and Add-ons like GPRS,
BLUETOOTH, WIFI, BARCODE, SMART CARD etc aesthetically
in an ABS Cabinet weighing just 500 Grams.
AMPHIBIA PLUTONIA
Palmtec ANDRO Series products includes Palmtec Amphibia –
Android and Palmtec Plutonia – Android with all in one Design cased
in an Aesthetic Plastic Enclosure. These Android Devices come with
the technical Specification of Android 7.1.1, 1.8 Ghz Snap Dragon
Quad Core Processor with 1 GB RAM & 8 GB Flash, 5 Inch Full
Colour LCD with Touch Screen, 4G GPRS, In Built GPS, Bluetooth,
WiFi, TF Card, On / Off Switch and Arrow Keys. Models with In
Built Dot Matrix / Thermal Printer are available. ADD-ONS Such as
BARCODE READER, SMART CARD READER, FRONT / REAR
CAMERA. The
They are used world wide for an Array of Applications / Solutions such as
 Ticketing in
◦ Bus, Taxi, Auto, Train, Ferry Ticketing
◦ Zoo, Park (Entry & Exit Ticketing).
 Sales Force Automation / Distribution / Delivery Van Sales Billing and Order Taking.
 Spot Billing in Electricity / Water Companies.
 Field Payment Collection
 Parking / Toll Collection
 Restaurant Kitchen Order Taking
 Billing in Bakeries, Shops, Restaurants
 Spot Fine in Police for Alcohol Analysis, Over Speeding. Thermal Printer Dot Matrix Printer
IPrint Marvel The Portable Bluetooth Printer series, are ideal ly suited for
generating 2 inch printout on the field from Android / IOS devices such as
Tablets, Mobile Phones etc.. Models with Thermal and Dot Matrix
Printers are available. The printers are available with various interfaces
like RS232 / USB / WiFi / BLUETOOTH etc. We have Thermal Based
printers which can be used for temporary print outs and Impact (Dot
Matrix) Based printers for permanent print outs.
LED SOLUTIONS - INDOOR and OUTDOOR (WATERPROOF) Models of LED Solutions for various
Segments. Add ons Wi Fi, Bluetooth etc are available.
1. Outdoor Bus Destination Boards

2. Indoor Bus Advertisement Boards
3. Outdoor Price Display Boards
4. Outdoor Scrolling Advertisement/ Offers Display
Boards

SWAS - Smart Waiter Alert System, is an ideal solution for
Calling Waiters in Hotels, Restaurants, Board Rooms in a
Smart Wireless Way. The Solution combines a Wireless
Table Top Button for customers & an LED Display for
Waiters to Respond. It enhances the efficiency of the
organisation.
BIRD- Business Information Real time Display is an innovative Digital Signage

system for displaying Fixed Deposit Rates, Gold Loan Rates and various other
interest rates to your customers. It can display 6 gold rate & 4 Deposit rates
lines of interest rates simultaneously. The item name slips can be printed in multi
color. BIRD can also be used to display Item rates in a store, tariff in various
service centers etc.
Specification
 Indoor LED Panel for Display.  Optional WiFi / 2G Interface
 14 / 16 Lines of Display.  Mother and Child Boards for More Lines
 USB host for Pen Drive Connectivity. and Mirroring Display.
QMS - Queue management system (QMS), is used to manage , and control

queues, to improve staff efficiency, and enhance customer experience. We have
a Wide variance of Models, to meet the requirements of the World Market. The
Models are Basic Android Model QMS, which is Ideal for Single, or Multiple
Doctor Consultancy Clinic, Simple Wireless Model QMS & Simple Server
Based QMS, which are Ideal for Banks, Shops, and other organisation. The
Basic Andorid QMS is a Paperless Solution using a combination of an Android
Tab and and Android Phone. The Simple Wireless Model is a Combination of
Dispenser, LED and a Phone/Switch.
Hardware & Software Solutions
BUS TICKETING SOLUTION constitutes of a handheld rugged PDA and back end windows software.
The handheld PDA named, Palmtec Amphibia, comes with an in built LCD, keypad, printer and runs on
rechargeable battery. The firmware for bus ticketing will be installed on the handheld PDA. The Master
data will be configured using the windows based software. Add-ons Like SMS facilities, GPRS and
Smart card are also available.
PAY COLLECT SOLUTION constitutes of a handheld rugged PDA and back end windows software for
various field payment collections like Micro-finance, Pigmy, Cable TV rent, Monthly installments and any
other collections that involves collection of money, generation of receipts and record updations. Add-ons
Like SMS facilities, GPRS and Smart card are also
available.
KOT – Kitchen Order Token (KOT), is an ideal

solution for hotels and restaurants to simplify the order
taking and delivery processes and provide a totally
centralized kitchen order handling and management
system. This application will handle various processes
like customer order recording, kitchen token printing,
billing process, order closing and daily account assessment. This
application will greatly simplify and speed up the entire order
taking and delivery process of a food service outlet.

Our solution consists of a windows based back end software, an Android Tablet or mobile with our K.O.T
android application installed for order taking and a wifi Printer in the kitchen. Optionally an embedded
device with an LCD TV can also be used in the kitchen, instead of a WIFI printer.
POS SFA VAN SALES SOLUTION constitutes of a Handheld Device and a Back end PC Side Software.
The handheld Device, Palmtec comes with a built in application POS. Palmtec POS comes with an Array
of Features like Order Booking, Invoice Billing, In Van Inventory Management,Van To Van Transfer,
Sales Promotion Schemes, Special price Handling Etc. With the add on of GPRS on the Handheld, the
Solution gives an Online Presence for the Customers by enhancing the availability of Data to the Head
Office immediately on generation of order, invoice etc. This data is made available on the server. The
Transaction Data will be stored in the Device and can be uploaded to the Back end Software using a data
cable or through GPRS depending on the model. Online stock verification, Order booking etc can be done.
BILLTRAC SOLUTION constitutes of a handheld rugged PDA and back end Windows software. The
handheld PDA, Palmtec Amphibia comes with an in built LCD, keypad, printer and runs on rechargeable
battery. The firmware for billing will be installed on the handheld PDA. The master data will be configured
using the windows based software. The Transaction Data will be stored in the Device and can be uploaded
to the Back end software using a data cable or through GPRS depending on the model. Using the Back end
Software we can also set various other features like main display, the Printable headers and footers and
many other Operational settings. This settings can be downloaded to the Palmtec Amphibia using a data
cable or through GPRS depending on the model. Billtrac is our one stop billing solution for shops,
restaurants, hotels, bakeries, juice shops, fuel stations etc.
PARKING SOLUTION constitutes of a handheld rugged PDA and back end windows software. The
handheld PDA, Palmtec Amphibia comes with an in built LCD, keypad, printer and runs on rechargeable
battery. The firmware for Parking Slip and Payment Collection will be installed on the handheld PDA. The
master data will be configured using the windows based software. We have an array of Models to suit the
needs of the parking such as Machines with Single Slip Generation Only, Same Machine for Entry and Exit
Slip generation and Different Machines for Entry and Exit Slip Generation.
SIMPLE BASIC ANDROID SFA FOR VAN SALES ORDER & BILLING SOLUTION constitutes of
a basic simple Interface Web Application, Android Applications for Android Mobile or Tablet and a
Bluetooth Printer. Master data from third party Software like Tally or any other ERP can be uploaded to
the basic web application and then it can be downloaded to the Android device. SIMPLE BASIC
ANDROID SFA provides you the simplest and effective way for all Business Needs such as Fields Sales ,
Order Booking, Billing and Payment Collection, Inventory Management, Live Tracking of Orders and
sales man tracking.
OTHER CUSTOM WEB AND ANDROID APPLICATIONS FOR VARIOUS HIGH END
PROJECTS SUCH AS
1. AUTOMATIC FARE COLLECTION SOLUTION – END TO END SOLUTION FOR BUS
TICKETING WITH CASHLESS SMART CARD AND BACK END REPORTING.
Automatic Fare Collection & Reporting Solution Comprises of a Hand held device for each bus,
Smart Card for the Commutators and a Back End Web application to be Hosted in the server.
The web application provisions are available for entering all the master data such as route, stages,
fare, and other related parameters. Handheld devices will have the facility of sending data online by GPRS
along with the facility of reading Smart cards in case you plan to use cashless transactions. Once the basic
data entered in the back end software, the device will connect through GPRS and remotely pull all the
master information.

The conductor or driver can issue the tickets by collecting
cash or through being cashless Smart card. The balances will be
deducted from the smart cards. This can be recharged at any point
of time through any devices. All the transaction data will be send
online to the server through the GPRS facility available in the
handheld device. The enter the data will be stored in the server. The
server application is quite elaborate and has an array of reports
ideally suited for managing multiple devices for the multiple bus
routes available. This solution will give a 360 degree view of the daily transaction at any point of time
through the live monitoring available in the web application. Reports for a variable period can also be taken
and the MIS analysis can be done which will help the bus company to make necessary changes so as to
improve the revenue.
2. SIL ERP – END TO END ERP SOLUTIONS
SIL - ERP, End to End Centralized Web based all in one simple and unique customized ERP
Solutions which consists of the Plug and Play Modules.
1. Company Management Module.
2. Human Resources Management Module.
3. Inventory Management Module.
4. Asset Management Module.
5. Engineering Management Module
6. Accounts Management Module.
7. Previlage Management Module.
8. Alert Management Module.
9. Optional Plug and Play Modules available are
1. Ticketing Management
2. Sales Force Management.
3. SIL SFA – END TO END SALES BILLING
AND ORDERING SOLUTION FOR VAN
SALES MANAGEMENT
SIL - SFA is the simplest and effective way for all
Business Needs such as Fields Sales, Order Booking,
Billing and Payment Collection, Inventory Management,
Live Tracking of Orders, Billing, Payment Collection and
sales man tracking. SIL - SFA constitutes of Web
Applications, android Applications, Android Mobile or Tablet and a Bluetooth Printer.
Web Application is Installed in the Server. Master Data such as Items, Rates, Customer, Sales Man
and Schemes are added in the Web Application. Android Application is installed in the Salesman android
Mobiles and is mapped to the corresponding Routes in the Web application. Bluetooth printer is Paired
with the salesman Android Phone. Stock for Sales are prepared in the Web Applications and is downloaded
to the salesman android Mobile device. Manually stock is moved into the Sales Van. Salesman with stock
In the van with stocks, reaches the customer locations For sales. The salesman can Select the Items as
needed by the Customer and schemes applicable will automatically be applied On the selected Items. And
on confirmation, the Bill is generated. The Bill is printed in the Bluetooth printer and the data is send online
to the server and is updated.
4. LOYALTY MANAGEMENT SYSYEM FOR CORPOPRATES / MANUFACTURES FOR
MANAGING CUSTOMER LOYALTY POINTS
The Solution that comes with the Handheld Devices, the Firmware for managing Loyatly and
Billing Solutions at shops and a Web Based Back End Software
Product Verticals For Dealership
VERTICAL SEGMENTS PRODUCTS ADD ONS APPLICATIONS AVENUES
BUS TICKETING BUS TICKETING
ZOO, MUESEUM, EVENT TICKETING,
ENTRY TICKETING
ENTERTAINMENT AREAS ETC
BILLING FOR SHOPS SHOP, BAKERY, RESTAURANTS,
BANK / CHIT PAYMENT GPRS, CO-OPERATIVE BANKS / SOCIETIES,
COLLECTION PALMTEC AMPHIBIA, BLUETOOTH, CHIT COMPANIES
PALMTEC PLUTONIA, GPS,
CABLE TV PAYMENT PALMTEC DATACOL, BIOMETRIC, CABLE TV OPERATORS
COLLECTION SMART CARD,
POINT OF SALE – SFA USING RFID DISTRIBUTION/ VAN SALES/ ORDER
HANDHELD DEVICES BOOKING / BILLING COMPANIES
TAX COLLECTION PROPERTY TAX, OTHER TAX
CUSTOM APPLICATION
SDK FOR HANDHELD
DEVELOPMENT
QUEUE MANAGEMENT PORTABLE BANKS, SHOPS AND OTHER AREAS
ANDROID BASED
SOLUTION PRINTER WHERE QUEUE IS REQUIRED
IPRINTMARVEL DMP BLUETOOTH FOR ANROID / WINDOWS
PORTABLE PRINTERS
IPRINTMARVEL THRM WIFI APPLICATION FOR EXTERNAL PRINT
INDOOR & OUTDOOR WIFI INDOOR & OUTDOOR AREAS OF
INDOOR / OUTDOOR LED 3/4/5/6 FEET LONG USB PEN DRIVE SHOPS & OTHER AREAS FOR
BY ½ & 1 FEET HIGH ETHERNET DISPLAYING INFO & ADV
INDOOR & OUTDOOR WIFI
MODELS WITH SIZE USB PEN DRIVE IDEALS FOR NOTICE BOARDS IN
WIFI LED NOTICE BOARD
3 FEET X ½ FEET ETHERNET SCHOOLS, OFFICES, SHOPS ETC
3 FEET X 1 FEET MODELS
IDEALS FOR SHOPS TO DISPLAY THE
BUSINESS INFORMATION BIRD SERIES WIFI PRICES OF THE ITEMS AND ALSO
REALTIME DISPLAY BOARD BIRD PLUS SERIES USD PEN DRIVE FOR THE BANKS TO DISPLAY OF
THE INTERESTS
SIMPLE BASIC ANDROID ANDROID APP WITH DISTRIBUTION/ VAN SALES/ ORDER
SFA IPRINTMARVEL BOOKING / BILLING COMPANIES
ANDORID AND ANDROID BASED KITCHEN ORDER
KITCHEN ORDER BOOKING PC SIDE SOFTWARE TAKING SOFTWARE ALONG WITH
SOLUTION WITH BILLING APPLICATION WITH PC BASED SOFTWARE FOR
IPRINTMARVEL RESTAURANT, HOTELS ETC
CUSTOM WEB PROJECTS & WEB & ANDROID CUSTOM
FOR VARIOUS INDUSTRIES
ANDROID SOLUTIONS SOLUTIONS SOLUTIONS
FOR SCHOOLS AND CUSTOMERS
WHO NEED TO IMPLEMENT A
GPS VEHICLE TRACKING SIL GPS TRACKER VEHICLE TRACKER WITHOUT ANY
INTERFACE TO THE IGNITION, FUEL
GUAGE, SPEED CONTROL ETC
WIRELESS CALLING SWAS NURSE CALLING
SOLUTION BUZZ U WAITER CALLING

DEALERSHIP POLICY AGREEMENT DRAFT
SOFTLAND INDIA LIMITED would like to provide a detailed Dealership Policy which will
enable the Dealers to work at ease with the company in their own flexible way so as to create a Win Win
Situation for both the companies. Please Find below in details the Dealership Policy / Draft agreement of
SOFTLAND.
This agreement is made on _______________________ between Softland India Ltd., # 14A,

KINFRA Industrial Park, Menamkulam, Trivandrum – 695 586, India, Ph: 0471-2704090, Email:
info@softlandindia.co.in (hereinafter referred as Softland), represented by Executive Director and
M/s.________________________________________ ________________________ City:
_________________ Dist ______________ PIN: ____________ State:______________ Ph:
__________________________ Cell: ___________________________ Email:
_______________________________________ URL: _____________________, Banker’s Name:
__________________________________________________ Local Sales Tax / TIN No.:
_____________________ CST No.: ________________________ PAN No.:___________________
(hereinafter referred as the Dealer), to market Softland’s Software & Hardware products (hereinafter
referred as the Products) in _________________________________
_____________________________________________________________ (specify geographical area and
market segment), from _____________________ onwards, on exclusive / nonexclusive basis, as per the
following terms & conditions.
1. The Product Lines are Divided into multiple verticals. The Details of the various Verticals,
Segments of the Sales for the Verticals and the Indicative Dealership Prices and the End User Prices
are already Provided in this Document in detail.
2. Dealers are at Liberty to Choose the Verticals based on their Business Lines. For better Sales
Returns a Maximum of 3 Product Verticals can be Chosen by a Dealer. We are willing to be
Flexible for any Dealer to choose more Verticals. This will be discussed on a Case to Case basis
only.
3. Product Verticals category wise Area wise exclusivity for 6 months will be provided by Softland to
the Dealer. This will be reviewed every Three Months and based on mutual agreement the same will
be renewed on yearly basis then on wards based on the Sales and other related information.
4. During this period of Association, Softland will be handing over the leads received directly from the
respective Vertical and will be forwarded to the respective dealer who is handling the region.
5. In Case, the Lead is handled directly by the Softland Executive, the Billing will be routed through
the Dealer.
6. The Responsibilities of the Dealer include Marketing, Sales, Installation, Training and Service to
the End Customer. In-case the Installation has to be provided by Softland, then the same will be
provided by Softland Engineer then the dealer will have to bear all the Costs related to the
installation such as Local, Out station Travel, Food, Accommodation and Man power will have to
provided by the Dealer. The charges will be provided by Softland on case to case basis.

7. One Time training will be provided to the Dealer's Team for the relevant Verticals by the Softland
Team at Dealer's Office. For Further Training if required this can be provided on mutual convenient
locations.
8. Softland will provide back to back support to the Dealer. For the Service of the Product, Dealer or
the Customer will have to take the product to the Softland Service Centre for Repairs.
9. In any specific case, the Customer need the Billing Directly, then the Sales Commission will be
passed to the Respective eligible dealer.
10. Softland will provide the detailed Dealer Transfer Price list and also the Maximum End User Price
List for each product range under each vertical segments.
11. Dealer has to follow the price list given by Softland, with a maximum deviation of + 5%. In special
cases, dealer can quote price beyond these limits, with prior consent from Softland. This is to ensure
that end-user price of our products are standard across the country. The Dealer Should not Resell
beyond the Maximum End User Price List beyond the permissible limits.
12. Dealers can participate in Govt. tenders & Corporate Tenders either in their own name or in the
name of Softland, with prior consent from Softland Only.
13. The Dealer shall not resell any Product to any customer outside his Vertical or his Territorial Area.
14. In-case any any dealer wants to sell any product vertical out of his scope or to any customer out of
his allotted territory, then he can hand it over to Softland and the sales will be handled directly by
the Softland's Executives. Laison or Lead Commission based on the case-to-case basis will be
provided by Softland to the respective dealer.
15. If any dealer for a particular Vertical, gets an order for another vertical, which he is not authorised
to sell, he should buy it from dealer in that area who is authorised to sell that particular vertical of
product. Softland shall fix inter-dealer selling price
16. In case the Customer has to be Billed Directly from Softland, for any specific reasons, then the
Dealer can inform Softland on the same with the details of the Order value and the Bill for the same
will be generated from Softland. In such cases, the Payment from the Customer should reach
Softland Account. The Difference in amount (Billed value and the Dealer Transfer Price Plus
Taxes) will be passed on to the Dealer after the Receipt of Payment from the Customer. In this case
the Installation and Support at Site will be the responsibility of the Dealer only. A letter in this
regard should be provided by the Dealer. Softland reserves the right to accept of reject this
provision of billing to the Customer Directly
17. Dear should inform the details of the customer including Name, Address, Phone Number, Mobile
Number, TIN Number (If available), Contact Person and Nature of Business, to softland for the
products sold though them along with the the serial Number of the Product, Number of products
invoiced, sale rate, and date of invoice. The Warranty and Service for the product will be provided
only if the said information is provided by the Dealer.
18. Dealers have to appoint their own sales staff and do promotional activities in his assigned
geography.

19. Dealer can appoint sub-dealers or re-sellers under them with-in their authorised area of dealership
and the details of the sub-dealers and re-sellers thus appointed by them should be intimated to
Softland. Dealer should submit the details of their Sub-dealers & Resellers in the Sub-Dealer
Registration form and confirmation has to be obtained from Softland. This is to avoid any kind of
clash between dealers.
20. A minimum of One Set of Device per vertical Opted will have to be purchased by the Dealer.
Special Demo price will be worked out and provided by Softland. This product should not used for
Resale.
21. The dealer should purchase sufficient number of products for demonstration purpose Softland.
Dealer should use them only for demonstration / evaluation / trial-run purposes and they are not
entitled to sell their Demo Units.
22. Softland Follows a Non Return Policy. Goods Once Purchased will not be taken back or Refunded.
In case of defective Product or parts, the Product or Parts will be replaced or Repaired based on the
level of the defects.
23. For any specific projects Or Specific Customer Requirement other than those solutions readily
available with Softland or for any Modifications required by customer on the solutions readily
available with Softland, dealer has to submit the exact customer requirement to Softland, and obtain
Commercial clearances before finalizing the order.
24. It will be the responsibility of the Dealer to generate business, give demonstration, negotiate on the
price, take orders, collect payment, give training and after sales support. Softland will provide
training to the staff of dealers at Softland's HO at at Trivandrum for Product Familiarization,
periodical updates, technical support & Field Service.
25. Softland and Dealer can jointly & separately promote the product. The dealer has to get approval
from Softland on the artwork of the Banner/ Advertisement/Poster and such promotional materials
before releasing them. Budget and sharing of the expenses will be discussed and finalized on case-
to-case basis.
26. It is the responsibility of the dealer to carryout the installation for his own orders and provide timely
after-sales Service to his customers during the Warranty period. If dealer requires installation by
Softland Technical Personnel for the orders taken by him, Softland will have the liberty of charging
an additional installation charge. As a special justure, Softland will support the Dealer in helping the
first 3 Installations.
27. The Dealer has to maintain the agreed level of stock. This will be concluded based on the vertical.
28. The Dealer will have to provide 100% advance as RTGS/NEFT/TT ONLY on Softland India Ltd.,
Trivandrum for the Stock. No Credit will be provided. Based on the Quantum, Periodicity and
Regularity in transactions, SIL reserves the right to alter the payment terms. Billing will not happen
if the payment terms are not adhered to by the Dealer.
29. Softland will provide the price list for dealers based on the Slab quantity of Purchase. The Billing
will be done from Softland Trivandrum office.
30. The delivery of the product will be based on the lead term. Generally this will be 2 to 6 weeks from
the date of receipt of firm order & Payment as per payment terms. Delivery schedule will vary,
depending on model, quantity & technical specifications. Delivery of customized products will be
decided on case-to-case basis. SIL will communicate the probable delivery date for the order as
soon as it is registered along with the payment as per payment terms.
31. Softland will provide 13 months warranty for dealer's purchase from the date of delivery. During the
warranty period, dealer should send the defective part to Softland HO or nearest service center, for
service, at dealer's cost. The same will be serviced and sent to Dealer by courier at Softland's cost.
Interaction with customer during the warranty period will be dealer’s responsibility. Our
responsibility in warranty will be limited to rectification of the problem or replacement of the
defective part only. It does not cover data. Warranty does not cover defects due to misshape like
fire, theft, accident, over voltage in charging source, mishandling & natural calamities. It is
recommended to take other precautions like insurance coverage against such eventualities.
32. Softland's responsibility in warranty will be limited to rectification of the problem or replacement of
the defective part only. It does not cover data. Warranty does not cover defects due to misshape like
fire, theft, accident, over voltage in charging source, mishandling & natural calamities. It is
recommended the dealers take other precautions like insurance coverage against such eventualities.
33. Softland takes utmost care in ensuring that the machines are delivered without any damage. It is
advised that the dealer checks the machines upon receiving at his premises for any damage. Dealer
should intimate damage to Softland within 7 working days post which it is agreed by the dealer that
the goods are received in proper condition.
34. Dealer can return goods ordered by him within 7 working days if he do not require them. Post the
free week period, returns will not be encouraged. For the goods returned within free week period
Softland will deduct the courier charges.
35. After warranty period, the dealer has to enter into AMC with the customer after getting concurrence
from SIL. The AMC rate to end user and the corresponding rate to Dealer will be decided by SIL.
The list of AMC charges to End-User and to the dealer will be announced by SIL separately.
36. During Warranty period, Dealer should send the defective parts replaced from Softland products, to
our HO.
37. The Dealer shall not carryout Sales of any product lines of the Competitors of Softland.
38. Any modification that may be required in the application software of the end-user to exchange data
with Softland products has to be done by the software vendor of the corresponding customer only.
The charges levied by the customer's software vendor in this regard has to be borne by the customer
only & Softland will not be responsible for any of the above charges. Softland will give free
documentation & support to customer's software vendor in the regard. The Dealer will be
responsible for effective communication between Customer, their Software Vendor and Softland.
39. This agreement is valid for Six Months from the date of signing and can be extended with the
same or modified terms thereafter, if both the parties wish to do so.
40. This agreement can be canceled by either of the parties by giving one-month notice to the other.
41. Any dispute with regard to the agreement and the resultant transactions will be under the preview of
court of law in Trivandrum.

APPLICATION FOR DEALERSHIP OF SOFTLAND'S PRODUCT LINES
Name of the Organization : ____________________________________________________

Door No. / Building Name : ____________________________________________________,
Landmark / Road Name / PO : ____________________________________________________,
City & District : ____________________________________________________,
State & Pin Code :_____________________________________________________,
Office Phone Number :_____________________________________________________,
Email Address :_____________________________________________________,
Web URL :_____________________________________________________,
Contact Person 1 & Designation :_____________________________________________________
Mobile Number and Email :_____________________________________________________
Contact Person 2 & Designation :_____________________________________________________
Mobile Number and Email :_____________________________________________________
Constitution : Freelancer / Proprietary / Partnership / Private Ltd / Public Ltd. /
Public Sector / Co-op. / NGO / Others _____________________
Year of Establishment : __________________________
Turnover of last Fiscal Year :_____________________________________________________,
Bankers :_____________________________________________________,
CST No. : ______________________________,
TIN No. : _________________________________,
Details of Branches if any : ____________________________________________________,
Present Business:-
Area / Regions Covered : _____________________________________________________
Products Handled : _____________________________________________________
Companies Represented : _____________________________________________________
References:- (with name and phone number of contact persons)
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Geographical Area interested in Operating:-
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Market Segments interested in Covering:-
 BUS TICKETING
 ENTRY TICKETING
 BILLING FOR SHOPS, BAKERY ETC
 BANK / CHIT PAYMENT COLLECTION
 CABLE TV PAYMENT COLLECTION
 POINT OF SALE – SFA (HANDHELD & ANDROID)
 TAX COLLECTION
 SDK FOR HANDHELD
 QUEUE MANAGEMENT SOLUTION
 PORTABLE PRINTERS
 WIFI LED NOTICE BOARD
 BUSINESS INFORMATION REALTIME DISPLAY BOARD
 STANDALONE VEHICLE TRACKING SOLUTIONS
 KITCHEN ORDER BOOKING SOLUTION & BILLING IN RESTAURANTS
 OTHERS _______________________________________
Products interested in dealing with:-
 PALMTEC AMPHIBIA
 PALMTEC AMPHIBIA
 PALMTEC PLUTONIA
 PALMTEC PLUTONIA
 ADD ON GPRS / WIFI TO PALMTEC AMPHIBIA & PLUTONIA
 ADD ON SMART CARD TO PALMTEC AMPHIBIA & PLUTOIA
 SDK FOR HANDHELD
 BASIC QUEUE MANAGEMENT
 IPRINTMARVELTHERMAL THERMAL SERIES
 IPRINTMARVELTHERMAL DOT-MATRIX SERIES
 BIRD SERIES
 SOFTWARE CHARGES FOR POS-SFA, TICKETING, ANDROID SFA SOLUTIONS

Marketing Strength:-
Senior Level :
Middle Level :
Front-end :
Telemarketing Executives :
Service & Support:-

Interested in taking care of After Sales Service: YES / NO
If YES, information on your manpower & infrastructure:____________________________
__________________________________________________________________________________
__________________________________________________________________________________
________________________________________________
(Name, Seal & Signature of Authorized Signatory with Date)
Date : Sign with Seal of the Company
Name :
Place :


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To Dtd: 01/07/2019

Thanks and Best Regards

For SOFTLAND INDIA

1. Outdoor Bus Destination Boards

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

BIRD- Business Information Real time Display is an innovative Digital Signage

QMS - Queue management system (QMS), is used to manage , and control

KOT – Kitchen Order Token (KOT), is an ideal

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

This agreement is made on _______________________ between Softland India Ltd., # 14A,

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

Name of the Organization : ____________________________________________________

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

Service & Support:-

(Name, Seal & Signature of Authorized Signatory with Date)

Date : Sign with Seal of the Company

No.14 A, Kinfra International Park, Meenamkulam, Trivandrum, Kerala, India.

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