LUTGARDO TERNAL TABLATE       

Doña Rosina Compound, Amihan Village, Brgy.

Tagapo, City of Santa Rosa, Laguna
Mobile number: 09668156358
E-mail: ballisticprz@gmail.com

PROFESSIONAL SUMMARY
High-energy Customer Service Agent skilled in resolving conflicts through
proactive communication. Personable customer service agent offering 6 years
experience on the BPO Industry. Has superb work ethic and desire to succeed.

Q   U  A   L  I  F   I C A  T   I  O N S

 Tenured BPO professional.

 Licensed Professional Teacher 
 LET Passer September 2018
 Team Player
 Optimistic
 Internet and MS Office Proficient

W   O  R   K    H   I S T  O   R  Y

 CONVERGYS/CONCENTRIX – December 11, 2017 –October 29,

2019 – Glorietta 5 Bldg. Ayala, Makati City– Customer Service
Associate Tier 3

 ACCENTURE – May 11, 2015- April 17, 2017 –  Business

Process Specialization Associate

 AEGIS PEOPLE SUPPORT – December 26, 2012- Oct 3, 2014 - 

Executive Operations Associate – Inbound Collections
Specialist/Cross Trained Back Office Support Services

E   D  U   C  A  T   I O N

Bachelor in Secondary Education major in Social Studies –2008-2013

Rizal Technological University 

High School: Arellano University Pasig City Campus – 1991-1996

Elementary: Maybunga Elementary School Pasig City – 1986-1999

 OTHER ACADEMIC/ACHIEVEMENTS 

Student Leader and Achiever – Rizal Technological University Pasig 

Volunteer Teacher and Missionary – National Christian Life College

Guitar enthusiast/choir/gospel genre.

CHARACTER REFERENCE  

 Alvin Arceño –   Account Supervisor– SYKES –

09297460217

 Scarlet Lingco – Account Supervisor – Asurion –

09434536818

 Gem Seatchon –   Workforce Services Specialist -

Accenture- 09497238093

I hereby certify that the above information is true and correct with the best of my
knowledge and understanding.

LUTGARDO TERNAL TABLATE   

Applicant