Knowing my team

Let’s listen!

Hello! I´m Victor Archbold and I work as a

tutor at SENA.

In this section, we are going to talk about

the labor environment you need to create
in order to achieve the best results and cre-
ate committed team workers.
You are going to meet an important Head
of Human Resources and her new assistant.
The boss is training her in her new job.
Well, I encourage you to learn a lot about
this interesting material.

Dianne, welcome to this great company! I hope the best for

you. I know you are going to adapt very quickly. Although,
the work here is hard, we have excellent work conditions as
you will notice.

Thank you so much! I’m very excited to work in this well-re-

nowned company. I know I have to learn many interesting
things about Human Resource Management.

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.

 Knowing my team

Well, we are going to start with the process we develop here.

Firstly, it is important to bear in mind that this company is
concerned with human resources, and this is essential for good
leadership. Learning how to treat the employees, giving them a
special work environment is critical for the achievement of our
company’s objectives.

Yes. I have learned that the human resource management is

a significant task for marketing technologists, since they are
responsible for providing their employees with good condi-
tions, affecting favorably our company’s sales and customer
service.

Excellent! You are right! As I mentioned, HRM designs, manages

and coordinates actions to get better results from their workers
and to build an excellent environment. Also, enabling a better
workforce is a strategy for achieving high quality objectives
and operational performance.

Additionally, HRM works on the relationship between employees and employers,

promoting maximum individual development through performing such functions
as: admission, planning, compensation, training, maintaining and monitoring of
human resources.

You can see the figure we have here in order to get a better comprehension
about our process.

Figure 1. Human resources management process

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.

 Knowing my team

This chart is very clear. I understand that every step must

be carried out carefully in order to get a complete process.

Yes it is. We have to insure the process will be see- through.

Well, I’m so glad you can recognize our policies related to work
on our coworkers. The last aspect I would like you consider is
that in our department, we have specific objectives we need to
carry out.

As you notice, This section requires recruiting and selecting the necessary staff
to evaluate and monitor the workers’ performance. Additionally, HRM needs
to train employees in different aspects such as: the company´s policies as well
its requirements and the jobs they are going to develop. Another important
function of HRM will be to watch over the employee´s remuneration and their
welfare. Also, this department should keep the motivation for workers provid-
ing some incentives.
You can see them, here in the company´s manual:

Figure 2. Objectives of Human Resources

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.

 Knowing my team

Great! It has been a very interesting training. Now, I need

to start my job.

Well, to complement the training, watch the video in the next

link and write a short paragraph expressing the main ideas.
Then, send it back to your tutor.
See you later!

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.

 Knowing my team

Let’s read!

Well, after listening to the previous

information, we are going to focus on
reading a captivating text about the
secrets of human resources management,
HRM. Let’s read an interesting point of
view of Alberto Andreu. Click on the
button.

Now, we are going to see Diane who

needs to learn many important items
about her new job. She wants to clearly
understand the best method to do
her job. Click on the button and read
carefully what she is studying.

Reading comprehension activity

Now, we are going to practice what we have learnt. Read the next sentences and
mark true (T) or false (F) in accordance with the texts you have read.

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.

 Knowing my team

Let’s write!

Well done, dear apprentices!

Now, you are going to practice

according to the contents you have
learnt.
Based on HRM, write a document in
which you point out the policies for your
own project in order to promote a good
labor environment in your company.

Then, send it to your tutor.

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.

 Knowing my team

A
B
C

Vocabulary!

OK! Now, we are going to review some

important vocabulary.

Let’s see! You have two columns. The left

one gives you different concepts and the
right one gives you their definitions. You
need to drag one of the definitions on
the right and drop it next to the concept
it belongs to on the left.

Servicio Nacional de Aprendizaje - SENA. Reservados todos los derechos 2012.