Keelan Mortensen

1335 E Thomas Rd. Apt 102

Phoenix, AZ 85014
+1 (206) 771-4409
keelan30692@gmail.com
kemorten@asu.edu

EXPERIENCE SUMMARY

Starbucks Coffee Company, Phoenix, Arizona — Shift

Supervisor Full time Starbucks partner
with a dedication for coffee
June 2019 - Current and the art of brewing it. Time
While maintaining customer interactions and the partner experience, not spent learning and
exploring the realm of coffee
integrating the new managerial roles of the Shift Supervisor position has
is dedicated to learning
proved to be an exciting daily challenge to overcome. Fulfilling duties as a foreign languages and the
Supervisor has given more appreciation to the business aspect of respective cultures.
Starbucks, as well as furthering investment in my fellow partners.

SKILLS
Starbucks Coffee Company, Seattle, WA — Reserve Store
Barista
Utilizes knowledge and
March 2016 - May 2019
understanding of various
A passion for coffee and creating a genuine connection with customers languages to communicate,
serve as fundamental pillars to executing an elevated experience. Helping personalize, and enrich every
to establish a coffee forward mindset, thereby immersing the customer in interaction.
the final moments from bean to brew.

Diligently learned to execute handcrafted specialty beverages in a time Actively cognisant of

sensitive and formal presentation setting for Starbucks World of Tea. constantly changing
During Share Holders convention siphon brewed Hacienda Alsacia was situations; executing fluid
sampled to shareholders for impromptu Coffee Tastings, then hand- adaptation.
scooped bags of fresh roasted Hacienda Alsacia was prepared for Partners
and Shareholders alike.
Creates a sincere
experience through
Tropical Smoothie Cafe, Goodyear, AZ — Shift Lead
connecting and delighting
July 2015 - March 2016
guests to ensure an enjoyable
Beverage and food quality were an essential focus to maintain high interaction.
standards for catering services—as well as a cafe setting.

EDUCATION
LANGUAGES

Millennium, Goodyear, AZ — High School Danish- Beginner

August 2012 - May 2016 English- Native
Involved in a rigorous academic curriculum, accompanied by various German- Beginner
 Korean - Intermediate
extracurriculars. Exhibited full engagement and participation in
Mandarin- Beginner
leadership roles and successful management of responsibilities.
Spanish- Advanced

Arizona State University, Tempe, AZ — University

June 2019 - Current

Driven by academics and personal linguistic aspirations, I am enrolled in

the German Language program within the school of Liberal arts.
Consistently working hard to attain sufficient control of German in order
to connect with other people and break the monolingual stereotype.

REFERENCES

Carie Hall—Store Manager, Starbucks

Phone: (480) 686-1878 email: s22718@retail.starbucks.com

Connor Luthy—Former Reserve Store Manager, Starbucks

Phone: (360) 556-6858 email: us1959911@starbucks.com

Brisja Sternquist—Former Reserve Store Manager,

Starbucks
Phone: (857) 236-4609

Suji Park— Business Owner, Suji’s Korean Cuisine

Phone: (347) 491-9293

Linkedin - www.linkedin.com/in/keelan-mortensen-505213112