WCM ACADEMY

Training solutions
CATALOGUE

ENGLISH
 WCM Academy
approach

Create a
Vision training offer
focused to
develop:

WCM innovative and advanced

WCM Academy
is the training center
dedicated to develop
WCM competencies,
both for Technical and
Managerial pillars, by
realizing training activities
in a friendly learning
environment.
steps, tools and methodologies
Soft Skills for new resources in
managerial roles, strategic skills
for high performing people
WCM Technical pillars skills with
a hands-on approach
Managerial pillars and WCM roles
(such as WCM Coordinator, Pillar
Leader, etc.)

Realize practical activities in training

dedicated labs

Experiment a practical approach in

Mission a friendly learning environment

Learning by doing approach

© FCA Italy – all rights reserved

Develop manufacturing
managerial skills

WCM ACADEMY: VISION & MISSION 1

 BASIC INTERMEDIATE

1
Support Plant and Supplier
in the definition of the
organizational processes
Create and roles necessary to
organizational apply correctly improvement
basis for WCM methodologies of WCM

2 Hands on training on pillars

methods and tools, testing
and managing follow-up of
Apply method operative activities to nurture Classroom Workshop Simulations
of each pillar continuous improvement
Five process

principles for
a dynamic 3 Realize technical training
dedicated to the roles (both
plant and central staff) using
learning Develop technical
skills related
hands-on approach
(together with the Plant Dojo room Assembly line LCA corner
to WCM roles Academy)

4 Use of simulation, virtual

reality and benchmark to
Integrate integrate research inside
innovation and Manufacturing
improvement Immersive Lean Games Gamification
reality

5 Training/Facilitator skills
Managerial pillars
Apply Soft
© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

Team Management
Managerial Skills Project Management
to Manufacturing

2 TRAINING OFFER 3
 BASIC

WCM Overview
Hands-on Approach
WCM OVERVIEW QUALITY CONTROL Course Objectives Expected Benefits
AND MANAGERIAL QC / QC tools application 17
QC-FI / Basic Statistics & ANOVA 18
Upon course completion the learner will • Understanding the general concept
WCM / WCM Overview Hands-on approach 5 be able to: of process flow optimization
QC-FI / SPC & Measurement
WCM / Managerial pillars workshop 6
System Analysis 19 • Understanding the PDCA approach
WCM / WCM for Management Team 7
QC-FI / DOE & Taguchi 20 Understand WCM logics and
principles • Use of 7 WCM tools
SAFETY Apply 7 WCM tools
LOGISTICS/
SAF / Safety & Dojo Corner 8 CUSTOMER SERVICE Apply Problem Solving methodology
LCS / Bullwhip effect on supply chain 21 Apply WCM logics in friendly learning
COST DEVELOPMENT environment
CD / CD Matrices calculation 9
EARLY EQUIPMENT /
CD-FI-PD / Compass Room Development 10
PRODUCT MANAGEMENT
EEM / Immersive Virtual Reality 22
FOCUSED IMPROVEMENT
FI / Problem Solving tools 11
PEOPLE DEVELOPMENT
PD / PD Workshop 23 Course Timeline 50%
AUTONOMOUS MAINTENANCE hands-
AM / AM overview and system approach 12 on
AM / OEE simulation 13 ENVIRONMENT
ENV/ Environment overview
and approach 24
WORKPLACE ORGANIZATION
WO / WO & LCS simulation 14
WO / Low Cost Automation 15 WORK PLACE INTEGRATION
WPI / WPI overview 25 Training Simulation
1 1
PROFESSIONAL MAINTENANCE
PM / PM overview and system approach 16
days days

Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• All departments/Functions and • No prerequisites required
related roles

4 TABLE OF CONTENTS WCM WCM OVERVIEW AND MANAGERIAL 5

 INTERMEDIATE BASIC

Managerial pillars WCM for Management

workshop Team
Course Objectives Expected Benefits Course Objectives Expected Benefits
Upon course completion the learner will • Ability to understand each cluster of Upon course completion the learner will • Comprehension of the logical
be able to: Managerial pillars be able to: approach of WCM

Identify Roadblock/Enabler factors
Define a specific Action Plan referred
to Managerial pillars
Define a Route Map for Managerial
pillars
• Ability to define a clear Route Map
• Work on prioritization
• Improved comprehension how to get
speed in WCM program
Identify activities necessary to manage • Improved comprehension on how to
WCM program guide the development of WCM
Have a general overview on WCM • Work on prioritization
Technical pillars and Audit System
Understand the overall of the main
Technical pillars objectives and the
interdependence with other pillars
Understand Managerial pillars, define
specific Action Plan for each pillar and
related Route Map

Course Timeline 75% Course Timeline 63%

hands- hands-
on on

Training Teamwork Technical Managerial

0.5 1.5 1 pillars 1 pillars
days days day day

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Plant Manager • WCM Technical pillars • Plant Manager • Basic knowledge on WCM
• Unit Manager/Shift Manager • WCM Audit Criteria • Unit Manager/Production Manager • Data management
• WCM Coordinator • Production processes • Pillar Leader/WCM Coordinator • Production processes
• Pillar Leader • Team management

6 WCM OVERVIEW AND MANAGERIAL WCM WCM WCM OVERVIEW AND MANAGERIAL 7
 INTERMEDIATE BASIC

CD Matrices
Safety & Dojo Corner calculation
Course Objectives Expected Benefits Course Objectives Expected Benefits
Upon course completion the learner will • Safety Root Cause Analysis Upon course completion the learner will • Understanding which benefits may
be able to: be able to: derive from the application of a
• Effective use of Safety pillar tools structured CD
Understand Safety pillar principles • Recognition of Unsafe Conditions Build a complete picture of the CD pillar
• Understanding the meaning of CD
Know the pillar activities and Acts Use a common and shared language Matrices and their application with
Understand the principles to realize about CD practical tools
Risk Analysis Work in a simulated environment in
Apply Safety approach/tools inside order to practice the real application • Identification of activities to be
learning environment (Matrices) done in order to activate a Cost
Understand the logics to create a data Deployment
collection system

Course Timeline 25% Course Timeline 33%

hands- hands-
on on

Training Dojo room Training Simulation

0.75 0.25 1 0.5
days days days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• All departments/Functions and related roles • No prerequisites required • Finance Managers and specialists • Loss & waste concept
• Safety pillar members • All plant staff departments Managers and • CD pillar overview
• New hired and training update specialists and/or WCM
• Production people Management Team
• WCM pillars/members • All Manufacturing Managers and supervisors

8 SAFETY SAF CD COST DEPLOYMENT 9

 INTERMEDIATE INTERMEDIATE

Compass Room Problem Solving

Development
Course Objectives
Upon course completion the learner will
be able to:
Understand the working logic of a
Compass Room
Understand the importance of the
cooperation between CD, FI and PD
Create a Compass Room in a friendly
learning environment
Expected Benefits
• Work on priorization
• Right projects choosing and
managing of the resources saturation
• Competencies development
according to plant needs
tools
Course Objectives Expected Benefits
Upon course completion the learner will • Availability of floor people able
be able to: to develop kaizen projects using
properly the PDCA approach and
Understand FI pillar logic and related tools
PDCA approach
Apply Problem Solving tools in the
development of a kaizen project
Apply Problem Solving approach
in a learning environment

Course Timeline 50% Course Timeline 50%

hands- hands-
on on

Training Examples & Training Simulation

0.5 0.5 Exercises 0.5 0.5
days days days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• CD, FI, PD Pillar Leader/Team Members • CD, FI, PD principles and logics • FI pillar teams • No prerequisites required
• Production people • Production people involved in kaizen
activities

10 COST DEPLOYMENT CD-FI- FOCUSED IMPROVEMENT 11

FI
PD
 BASIC INTERMEDIATE

AM overview and system

approach
Course Objectives
Upon course completion the learner will
be able to:
Understand logics and principles of the
AM pillar
Understand the relationship between
failure and lack of basic conditions of
equipment
Understand the model and the
application principles of CILR (Cleaning
Inspecting Lubricating Refastening)
standard procedures
Expected Benefits
• Approach to a logic of maintaining
machinery proper working conditions
through inspection procedures
• Approach to the reduction of failures
due to equipment lack of basic
conditions, resulting in increased
efficiency of machinery
OEE simulation
Course Objectives Expected Benefits
Upon course completion the learner will • Increased knowledge to evaluate
be able to: actions to improve equipment
effectiveness (OEE)
Identify, understand and analyze the
losses of OEE • Improved data collection of OEE
losses
Undertake improvement solutions
focused on the improvement of OEE
Practice a simulated case in a friendly
learning environment

Course Timeline 50% Course Timeline 50%

hands- hands-
on on

Training Maintenance Training Simulation

0.5 0.5 area 0.5 0.5
days days days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Department and Production Managers • No prerequisites required • Shop floor and production line supervisors • Knowledge on proper application of
• Drivers and operators of production lines • Production line conductors and operators first 3 steps of AM
• Maintenance Managers and operators • Maintenance supervisors and technicians
• Process specialists

12 AUTONOMOUS MAINTENANCE AM AM AUTONOMOUS MAINTENANCE 13

 INTERMEDIATE INTERMEDIATE

WO & LCS Low Cost

simulation Automation
Course Objectives Expected Benefits Course Objectives Expected Benefits
Upon course completion the learner will • Increased capability in analyzing Upon course completion the learner will • Design of Low Cost Automation
be able to: production areas using the 3M logic be able to: customized for specific needs

Understand concepts of WO and LCS
Understand interactions between WO
and LCS
Apply WO and LCS logics and tools in a
friendly learning environment
• Increased capability in analyzing
production areas using Yamazumi
logic
Understand principles and logics to • Improved Minimal Material Handling
design and create Low Cost Automation
• Optimization of production processes
Understand how to create Low Cost
Automation with a Lean approach
Design Low Cost Automation in a
friendly learning environment

Course Timeline 75% Course Timeline 50%

hands- hands-
on on

Training Assembly Training Examples &

0.5 1.5 line 0.5 0.5 Exercises
days days days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Manufacturing engineers • Knowledge of basic WCM principles • WO and LOG pillar team • Knowledge of WCM and WO pillar
• Logistic engineers • Manufacturing and logistic engineers
• Supervisor/Team Leader • Production specialists
• Production people • Safety specialists

14 WORKPLACE ORGANIZATION WO WO WORKPLACE ORGANIZATION 15

 BASIC BASIC

PM overview and system QC tools

approach
Course Objectives
Upon course completion the learner will
be able to:
Fully understand logics and principles
of PM pillar
Understand application logics of the
typologies of maintenance
Understand the model and the
application of the principles of machine
structure deployment, the components
classification and the implementation
of SMP (Standard Maintenance
Procedures)
Expected Benefits
• Application of the logic of maintaining
machinery proper working conditions
through inspection procedures
• Reduction of failures due to lack of
maintenance, resulting in increased
efficiency of machinery
application
Course Objectives Expected Benefits
Upon course completion the learner will • Availability of resources with
be able to: knowledge on tools to reduce quality
defects
Understand QC pillar working logics
• Availability of resources able to use
Understand QC pillar main tools (QA QC tools in the floor
matrix, QA network, O&R)
Apply QC tools in a friendly learning
environment

Course Timeline 50% Course Timeline 50%

hands- hands-
on on

Training Maintenance Training Assembly

0.5 0.5 area 0.5 0.5 line
days days days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Maintenance Managers • Knowledge on proper application of • Specialists • Knowledge of FI basic tools and QC
• Electrical maintenance technicians first 3 steps of AM • QC Pillar leaders/Team Members pillar
• Mechanical maintenance technicians • QC Pillar leaders/Production people

16 PROFESSIONAL MAINTENANCE PM QC QUALITY CONTROL 17

 INTERMEDIATE INTERMEDIATE

Basic Statistics SPC & Measurement

& ANOVA
Course Objectives
Upon course completion the learner will
be able to:
Analyze a data distribution and make
statistical sampling
Estimate the trend of a process using
samples
Compare process performances using
hypothesis testing
Estimate influence of process factors
on process performance and rank them
using regression and correlation
Expected Benefits
• Availability of resources with
knowledge on data collection and
analysis
• Availability of resources able to
support improvement programs with
robust data management
System Analysis
Course Objectives Expected Benefits
Upon course completion the learner will • Availability of resources with
be able to: knowledge on process capability
assessment
Understand the concept of “Process
Capability” and its indicators (Cp, Cpk) • Availability of resources able to
support quality projects with strong
Run capability studies knowledge of process control
Understand the importance of methods
Measurement System robustness to
assure reliability of capability studies in
supporting decision making
Run Gage R&R studies (by variables
and attributes)

Course Timeline 50% Course Timeline 50%

hands- hands-
on on

Training Examples & Training Examples &

1 1 Exercises 1.5 1.5 Exercises
day day days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Quality engineers / specialists • No prerequisites required • Quality engineers / specialists • Basic statistics knowledge
• QC Pillar leaders/Team Members • QC Pillar leaders/Team Members
• QC Pillar leaders/Production people • FI Pillar leaders/Team Members
• FI Pillar team members

18 QUALITY CONTROL QC-FI QC-FI QUALITY CONTROL 19

 ADVANCED INTERMEDIATE

DOE & Taguchi
Course Objectives
Upon course completion the learner will
be able to:
Develop and consolidate knowledge
on basic tools of statistical analysis and
DOE techniques
Identify the most suitable statistical
techniques to analyze problems
Apply DOE techniques in a friendly
learning environment
Expected Benefits
• Availability of resources with
knowledge on Advanced Variance
& Covariance analysis, Multivariate
Analysis, DOE and Taguchi approach
Bullwhip effect
on supply chain
Course Objectives Expected Benefits
Upon course completion the learner will • Ability to manage stocks
be able to:
• Ability to manage production
Understand principles of LCS • Logistics cost reduction
Understand principles of Production
Levelling • Increased ability in plant bottleneck
identification
Understand how to manage Bullwhip
effect • Improved material delivery efficiency

Course Timeline 50% Course Timeline 75%

hands- hands-
on on

Training Simulation Follow-Up Training Simulation

1 1 1 0.25 0.75
day day day days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Quality engineers / specialists • Basic Statistics and ANOVA • LCS pillar Leader • LCS Step 1-3
• QC Pillar leaders/Team Members • Measurement System Analysis • Logistics specialists • Excel basic level
• FI Pillar leaders/Team Members (MSA) • Unit/Shift Managers • Logistics basic concepts
• Production Planning & Controls • Production processes knowledge

20 QUALITY CONTROL QC-FI LCS LOGISTICS / CUSTOMER SERVICE 21

 INTERMEDIATE INTERMEDIATE

Immersive
Virtual Reality PD Workshop
Course Objectives Expected Benefits Course Objectives Expected Benefits
Upon course completion the learner will • Optimized process according to Upon course completion the learner will • Use of PD logics and tools to reduce
be able to: ergonomics and WO principles be able to: Human Error

Understand how to use and implement
Immersive Virtual Reality tool
Use Immersive Virtual Reality during
design phase of new lines
Realize process verification
Realize ergonomics analysis
• Reduction of Muri Understand logics and principles
• Design of lines/processes compliant of the PD pillar
with WO requirements Understand linkages with other pillars
Routemap and Action plan according
to score requirements

Course Timeline 50% Course Timeline 50%

hands- hands-
on on

Training Immersive Training Assembly

0.5 0.5 Reality 0.5 0.5 line
days days days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• Manufacturing Engineering • WPI principles • PD pillar team • WO basic concepts
• Plant Ergonomics specialists • 3D mathematics available • Production Leaders • QC tools for Man issues
• QC/WO pillar members

22 EARLY EQUIPMENT / PRODUCT MANAGEMENT EEM PD PEOPLE DEVELOPMENT 23

 INTERMEDIATE INTERMEDIATE

Environment overview
and approach WPI overview
Course Objectives Expected Benefits Course Objectives Expected Benefits
Upon course completion the learner will • Pillar Action Plan Upon course completion the learner will • Knowledge on requirements for WPI
be able to: be able to: approach in terms of skills, team
• Pillar team definition composition, methods and tools
Understand Environment pillar priority • Setting of preliminary activities Understand the principles of Work Place
Integration (WPI) • Knowledge on basic elements
Identify criteria to select improvement needed for the construction and
activities Recognize activities related to the WPI effective working of the Control
Identify steps activities loops Room
Define an action plan to start up pillar Share basic techniques for a new line
activities simulation and optimization • Knowledge on the basic elements for
the construction of a Pilot Process
Apply Environment logics in a friendly
learning environment

Course Timeline Course Timeline 25%

hands-
on

Training Training Assembly line

1 0.75 0.25 Immersive
reality
day days days

Target Audience Prerequisites Target Audience Prerequisites

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

• EHS/Safety Managers & specialists • No prerequisites required • Production Managers • Step 1-3 of AM, PM, LOG, SAFETY,
• SAF/ENV Pillar Leaders/Team Members • WCM Coordinator ENV effectively implemented
• Maintenance Managers • Pillar Leaders and WO, LOG, SAFETY, • Reactive approach on QC mastered
• WCM Coordinators ENV, EPM, QC, AM specialists

24 ENVIRONMENT ENV WPI WORK PLACE INTEGRATION 25

 This catalogue is part of the following training solutions offer:

WCM Academy
Corso L. Settembrini 167, 10135 Turin – Italy
Gate 19 – Loft A training solutions for World Class
email: turin_wcm_academy@fcagroup.com WORLD Manufacturing implementation
CLASS classified into three different
Massone Luciano TRAINING levels of application: Basic,
EMEA Region - Intermediate and Advanced
Head of World Class Manufacturing & Projects V.P.
luciano.massone@fcagroup.com
Lorenzin Emanuele
EMEA Region -
Head of EMEA Powertrain Manufacturing
emanuele.lorenzin@fcagroup.com
training solutions for technical
Gobetto Marco TECHNICAL
training on main process
WCM T&C Manager AND
technologies used in operations
Mobile +39 3351248697
ROLES
and paths for main professional
TRAINING
marco.gobetto@fcagroup.com roles of the factory
Ragusa Attilio
WCM Academy Manager
Mobile +393346490774
attilio.ragusa@fcagroup.com
Valentina Ferrari
WCM Academy Leader
Mobile +39 3371103346 training solutions with an hands-on
WCM
approach in a friendly learning
valentina.ferrari@fcagroup.com ACADEMY
environment
Autino Alberto
WCM Academy Team
Mobile +39 3371579605
alberto.autino@fcagroup.com
Riccardo Ristori
WCM Academy Team
Mobile +39 3351080729
WORLD
© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

riccardo.ristori@fcagroup.com training solutions online for World
CLASS WEB
Class methods and tools
Elena Viano ACADEMY
WCM Academy Team
Mobile +39 3666285106
elena.viano@fcagroup.com

26 CONTACTS 27
 Note

Printing
Satiz TPM
Nichelino (TO), Italy

Printed in Italy
November 2017

© FCA Italy – all rights reserved

© FCA Italy – all rights reserved

This catalogue has been printed on UPM fine paper. UPM leads the integration of b io and forest
industries into a new, sustainable and innovation-driven future.
Certificates and Labels
94/62 EC Heavy Metal Certificate, BfR Food Certificate, EMAS, EN 71/3:1988 D Safety of Toys,
EU Ecolabel, FSC Chain-of-Custody, ISO 14001, ISO 50001, ISO 9001, OHSAS 18001, PEFC
Chain-of-Custody, Permanent Paper ISO 9706.

28