Make a bot to avoid COVID-

19 while doing business

MARCH 13, 2020

 
 BY AMANDA
Make a bot to avoid COVID-19
while doing business
 

The global pandemic Novel Coronavirus has been affecting millions of lives
around the world. Due to this, different industries, most notably the
commercial sector, are having some difficulties in management. Places are
starting to have lockdowns, which forces companies to send their employees
home and suspend their services for weeks. This is the reason why most
customer service sectors make a bot to attend their consumers.
Moreover, the world of business is experiencing a significant change today.
Companies are having lockdowns, factories are closing, shipments are being
cancelled, and consumers are losing ways to fulfil their daily needs.
However, smart people in business make a bot to provide complete
services to their customers without having too much contact with them. With
this, they can function well and still be able to avoid risks of the COVID-19.

What is Coronavirus disease

2019?
There is a lot of news going on about the latest epidemic that is alarming the
world. However, what is COVID 2019? To start, this is a respiratory illness
that began in Wuhan, China. It quickly spreads to different persons through
direct or indirect contact with the infected person. Also, when people with
COVID-19 talk, cough, or sneeze, the droplets of their saliva can be
transmitted through mouths, noses, or even through objects.
Due to how it quickly spreads, there are 105 586 confirmed cases globally,
with over 3500 deaths, around 100 countries already. Other than this, there
are still numerous unconfirmed cases that are still waiting for the test
results. This results in multiple lockdowns of countries and cities around the
world to prevent the virus from further spreading. There are even some who
bans shipments and travels in their country. With this, the trading and
shipment industry, along with millions of businesses, are suffering big time.

Avoid COVID 19 and make a bot

The number one rule that you should do to avoid being infected by COVID 19
is to avoid contact with other people. However, this is impossible if you are in
a line of business such as marketing, food, and services. Meanwhile, there
are still some steps that you can take to stay safe and healthy while still
earning money. These are the steps that you could consider:
Make sure that your workplace is appropriately
sanitized
Sanitation is vital these days. Thus, it is only reasonable that a workplace
that numerous people are going in and out needs remediation. Every corner
and room, especially the comfort rooms, should have sanitizers and liquid
soaps that every people can use. Disinfectant sprays should also be around
the office corners all the time.

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Avoid touching your eyes, nose, and mouth

COVID 19 can be transmitted through contact with your eyes, nose, or mouth
of an infected person or object. This is because germs quickly spread by
touching contaminated objects. With this, it is essential to avoid touching the
mentioned body parts or sanitize yourself before doing so.

Cover your mouth and nose

As the COVID-19 is being massively widespread globally, you must cover
your mouth and nose with a proper facemask. You do not know who could be
infected with the virus, and so, it is essential to protect yourself from harmful
germs. You can also put a tissue on your mask for additional safety
measures.

Stay home when you are sick

People with a weak immune system have a higher probability of being
infected by COVID-19. Because of this, sick people should stay at home even
if there are essential tasks to do. Moreover, you do not know if the virus
already infects you, and staying at home is best for the sake of everyone
around you. If you are in customer service, marketing, or sales company and
a lot of your employees are getting sick, consider having a chatbot work for
you.

Avoid close contact

The rule is very simple: if you do not want to get infected, avoid getting in
touch with sick people. If you are sick, avoid close contact with other people
for their safety. This is why most companies now have a lockdown. Thus,
most are just relying on the services of chatbots for their industries for the
automation and artificial intelligence that it offers.

What are the alternatives to

companies
It is evident how the recent cases of the Coronavirus are affecting the world
of business today. Production of items and the services of employees are
dramatically reducing or suspending to ensure the safety of everyone. Apple
Company even admitted that it would miss its quarterly revenue guidance.
Moreover, Google is already starting to take action and has been closing
down several offices throughout the world, especially China.
Meanwhile, some companies are encouraging their employees to work-at-
home so that they can still proceed with their tasks without getting in close
contact with other people. On the other hand, some companies make a bot
to make sure that they do not lose customer engagement and relationships.
With this, they can still get in touch with their customers at all times.

How to make a bot that will help

your business
Creating a bot is not easy. If you are going to hire professionals that will
establish a bot for you, it will require a lot of explanation, money, and time.
However, there is some chatbot creating platforms such as Herobot that you
can use for a more natural process. If you do not know you can benefit when
you make a bot, here are some of them:

Food industry
If you are in the food industry, it is essential to ensure the safety of your food
by making sure that your employees are not infected with Coronavirus. Thus,
those in the food industry chooses to make deliveries instead of having
customers dine in a close area. Also, they make a bot that will help them
engage with their customers without having personal contact with them.

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Clothing lines
You may think that the clothing line is safe from all the issues regarding the
COVID-19. However, a lot of people now prefer ordering online rather than
going to physical stores filled with strangers. However, answering their
queries and attending their needs is hard, mainly when a large number of
customers are contacting you. This is why clothing lines make a bot to
engage with their customers without spending too much time talking with
them.
Transportation
A lot of public transport is now being closed down, especially LRTs and MRTs,
to avoid close contacts of people. Some bus companies are also starting to
stop their operations, which leaves transportation limited to private and
public cars. With a sudden increase in customers, engaging manually with
them will not be easy. Thus. You will need to make a bot to attend
customer’s needs and create schedules for them.
Customer Service
Most customer services companies such as call centres and BPO requires
employees to work close to each other and within a closed community. This
is why most of these companies are the first ones to be locked down.
However, if your employees are not available, you can still make a bot that
will act as your customer service assistant. It can work efficiently and faster
than most of your employees. Moreover, it is very efficient, and a great
alternative as it can work 24/7 without getting tired and taking breaks. It is
also cheaper than hiring a lot of employees.

Make a bot with Herobot!

Even if there is an epidemic going around the world, it is still essential that
your business will not get stagnant. If you have to lock down your company
or to send all your employees home, you have to create an excellent
alternative step. One of these would be to make a bot that will work as one
of your best employees.

If you are planning to make bot for your business, it is essential that you only
do it with the best and trusted chatbot platform. Herobot is a bot-creating
website that offers its users cheaper deals. Despite this, it still has numerous
features as well as widgets. Moreover, you will not need any professional
skills when making your bot as Herobot only requires you to drag and drop
contents. To know more, visit us at our website.
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