1) Company Name 2) GIDC Name 3) Phase No.

ASHWIN ENGINEERS Naroda 4

Krishna Electricals Naroda 4
Tool asian ploysacks Naroda 4
G.H. industries Naroda 3
Sarathi agro chem Naroda 4
Manek Tools Naroda 3
Harikrupa rubbers Naroda 4
Foil print and packer Naroda 4
Refnol resins and chemicals Ltd. Naroda 3
Akash Fabrics Naroda 238
Jyoti enterprise Naroda Ph 1 D19/1
Ashmita industries Naroda Ph 4
METRO PLAST Naroda
Amul engineers Naroda 1
Aeromax synthetic industries Naroda 2
Aarti chemical Naroda Ph 4
Alpha Metal Naroda 2
Ambica engineers Naroda 1
PMT Engineers Naroda 4
APEX ALLOY STEEL pvt ltd Naroda Ph 4
GLOBAL AGRO FOOD INDUSTRIES Naroda Ph 4
Powerlite Electricals Naroda 4
Chamunda Industries Naroda 4
Aakash Colours Naroda 3
Cosmic machines Naroda 4
Vivek engineering Naroda 3
Proton tube Naroda 4
Samrat enginneering works Naroda 3
Shree maruti paints Naroda 4
Akash Naroda Ph 4
Jay minerals Naroda 4
Apex fluidomatics pvt ltd Naroda 4
Shee uma industries Naroda 4
Cargo pump industries Naroda Plot c-1, phase 4
Ramdoot enterprise Naroda 4
H.L. Enterprise Naroda 1
Shree western G&C INDUSTRIES Naroda 4 pl 411
Vijay engineers Naroda 2
RPM industries Naroda 2
Micro Gravures Naroda 2
SUREN DYES Naroda 4
J B enterprise Naroda 4
Rakesh Chemical Naroda 4
Krishna foils Naroda Ph 4
 S.s.hydraulics Naroda C-1/276,phase 1
Shiv chem industry Naroda 4
IVC PUMPS Naroda 1 - 255
Alka lifestyle Naroda 4
SHAH INDUSTRY Naroda 1 270
Gayatri Polymers Naroda 1
Alka lifestyle Naroda 4
Skp Electricals Naroda 3
Havmor icecream pvt Naroda 1
Vimal Crop Care Pvt Ltd. Naroda 1
Gujarat Polytex Pvt. Ltd. Naroda 2
Industrial chemical work Naroda 2
Citizen industries Naroda 2
Poonam confectionery works Naroda 2
Dint tech control Naroda 2
SANJAY INDUSTRY Naroda 2
NESA PUMP PVT LTD Naroda 2
Elixir pharama Naroda 2
GOKUL DAIRY Naroda 3
Sulekh Gravures Naroda 2
Joy n Joy industry Naroda 2
Lipi Print Gear Naroda 4
VIVEK HIT TRADER Naroda 3
MEHTEX ENGINEERING PVT LTD Naroda 2
Tirupati Balaji Packaging Naroda 2
Rajesh enterprise Naroda 2
Smit enterprise Naroda 2
Sukem enterprise Naroda 2
Ravi Naroda 2
Prime stamping industries Naroda 1
Ravi Naroda 2
MS polyfab industries Naroda 2
Shreenath orgochem Naroda 2
Maruti dyestuff Naroda 2
Jay industries Naroda 2
Akash industries Naroda 2
Power Controls Naroda 2
SAMRAT NAMKEEN PVT LTD Naroda 2
D.K.Engineering Co. Naroda Plot no. C-1/278, PHASE 1
Atul intermediates Naroda Plot no. 176/3
India products Naroda 4
 4) Industry Type 5) Name of the person
MANUFACTURING of ROTOMOULDING MACHINE Aakash panchal
Manufacturing of Electrical stamping Bhavesh
Manufacturing of ploysacks Prashant Gupta
Manufacturer of copper, brass Mahesh Goradia
Manufacturing of agro chemical K M shah
Manufacturer of cutting tools Ramanbhai patel
Manufacturing of rubber sheet Surendra verma
Foil printing Paresh bhai
Chemicals J.J patel
Fabric Processing Rakesh Patel
Manufacturing of pannel body Mahendra patel
Dyes and chemicals Sumit agrawal
DHARMESH BHAI PATEL
Manufacturing submurisble motor body Paresh Patel
Manufacturing of dyes Ravi
Chemical manufacturing PANDURANGA
Manufacturer of aluminum dye casting Saumil shah
Manufacturing of heavy engineering machines Sanjay bhai
Valve manufacturing Mahendra panchal
Manufacturing of steel foundries Vinod pandya
Manufacturing of food products YASH BHERWANI
Transformer manufacturer Dhruvi Kalaria
Dyes Soresh
Organic chemicals manufacturer Dipesh patel
Manufacturing extrogen plant Sudeep patel
Hydraulic cylinder manufacturing Bhadresh Patel
Manufacturing of submersible pipe Nandu bhai
Manufacturer of submersible pump Mitul patel
Manufacturing of paints Mukesh bhai
Dyes and intermidiates Vishnu patel
Manufacturing of calcium carbonate Mauilk
Manufacturing hydrolic cylinder Dushyant gajjar
Dyes Shridevi
Pumps Dhaval bhai patel
Manufacturing dyes Jimit manir
Dyes Shreedevi
Manufacturing of oil Vivek vachhani
Manufacturing of handling tools Vijay R. panchal
Manufacturer of machinery part Rakesh patel
Electronic and chemical cylinder Alpesh Patel
MANUFACTURING OF DYES HARDIK JANI
Manufacturing of rubber blush Mohit
Dyes Nisarg patel
Manufacturing of foils Akshay patel
 Pumps and centrifuge Pradeep Nair
Manufacturer
Manufacturing of vacuum pumps Vikram bhai
Manufacturing of Mangalchand
Manufacturing of dye MUKESH BHAI
Manufacturer of HM Plastic Carboys Kiran Patel
Manufacturing of Mangalchand
Manufacturing of electric products Harshad patel
manufacturing of ice cream Krishankant modh
Chemicals Vimal
Plastic Enginneering Vipul Patel
MANUFACTURING OF CHEMICAL SACHIN BHAI PATEL
Pharma lab equipment Suryveersingh Rathore
Manufacturing of chocolate Bharat V savlani
Compressor Ankit Shah
Manufacturing of dyes RAJESH BHAI
MANUFACTURING MARSHI PATEL
MANUFACTURING OF DRUGS HIREN BHAI BAROT
manufacturing of food products SUNESH YADAV
Manufacturing of electronics and chemicals rotogravure Anil Patel
Ice cream Cone manufacturing Navnit Patel
Flexo Printing unit Vishal Patel
manufacturing of iron tubes VIRAM PATEL
MANUFACTURING of aluminum pressure BHAVESH BHAI PARMAR
Printing Vipul pawar
Printing Rajesh Rajpal
Modular Plastic caps ANANT BHAI MOHANTI
Paint thinner Raju
Food namkeen Ravi Nandwani
Submersible Stamping Mukesh
Food namkeen Ravi Nandwani
Textile Vijay Patel
Dyes and chemic Kanaraiya
Dye & chemical Akash agrawal
Pipes Harsh Suthar
Chemical Ashwin
Electrical Manoj Agrawal
Manufacturing of food products Bhargav
Dyes machinery S.M.singh
Dyes Ankur patel
Chemical dyes Nisarg
 6) Department 7) Contact No. 8) Email ID
Owner 8238387998
Management
Management
Owner 07922820940
Management- Quality Assurance 9824069437
Accountant 9825877564 manektools@bsnl.in
Production
Production
Manager 9924080016 jjpatel@refnol.com
Purchase 9379697024
Owner 9825884002 Info@jyotifabrication.com
Onwer 07932508521
ONWER 9426672915
Owner
Manager 0792821846 NA
PRODUCTION
Owner 9327051275 saumil@alphametalind.com
Owner
Owner 9825097602
Purchase 9909912590
Owner 8141519222
Purchase executive 9879770505 purchase@powerlitetransformers.com
Production
Owner 07922818301 akashcolours@yahoo.com
Owner 9879474145 sales@cosmicmachines.com
Owner 9825064323 bhadreshvirjala@gmail.com
Production
Owner 7383807090 samratengineeringwork@gmail.com
Production
Owner 9825018301
Accounts 7922813294 Info@jayminerals.com
Purchase 7922822227 Fluidomatics@gmail.com
Owner 7922830313
Head 9723679090
owner 9825880096 Ramdoot@ramdoot.com
Owner 07922830313 hl.enter@yahoo.in
Owner 7922822151
Owner 9925031259 Na
Owner 9998966279 rpmind@yahoo.co.in
Owner 9879050797 info_microindia@yahoo.co.in
HEAD 7226004494
Owner 9824164588 Jbm_bush@rediff.com
Owner
QC 9925964511
 Works manager 8980378505 pradeep@bosspumps.in
Owner 9825577277 info@shivchem.com
Owner 9904707781
Production
PURCHASE 9725277799
Owner 9974064140 gayatripolymers.hp@gmail.com
Production
Owner
Electrical and maintenance 9099045324
Manager +917922822784 narodaplant@vimint.com
Electrical Engineer 9725762400
Chemical 9825005303
Purchase Manager 9099911341 suryveer@cituzenindia.com
Owner 9909827277 Poonamconfectionery@yahoo.com
Purchase 9426402670
Owner
PURCHASE 9099031978 nesapumps@gmail.com
Maintenance 9978384335
Owner 9898428498
Owner 9978996302 sulekhgravures@yahoo.com
Owner 9925023611 joynjoyind@gmail.com
Owner 9909390402
Owner 9727394616
Mechanical 079228223924 mehtexcasting@yahoo.in
Production

Production 9173295940
Production
Owner
Owner 9427051881 primestampingindustries@gmail.com
Owner
Owner
Owner
Owner 7922840572 Marutidyest@gmail.com
Production
Owner
Electrical
Purchase 07922823328 Info@samratnamkeen.com
Engineering 9825336073 dkengco@gmail.com
Owner 9824571111 ankur@atulintermediates.in
Owner
9) Which segment does the industry belong to? 10) Industry's years of Existence
2 More than 13 years
2 9-13 years
2 9-13 years
2 More than 13 years
2 More than 13 years
1 More than 13 years
1 More than 13 years
2 More than 13 years
3 More than 13 years
3 More than 13 years
2 More than 13 years
3 More than 13 years
2 4-8 years
1 4-8 years
3 More than 13 years
2 More than 13 years
3 More than 13 years
1 9-13 years
1 More than 13 years
2 More than 13 years
3 0-3 years
2 More than 13 years
3 More than 13 years
2 More than 13 years
2 9-13 years
1 More than 13 years
3 9-13 years
1 More than 13 years
2 0-3 years
3 More than 13 years
2 More than 13 years
2 More than 13 years
2 More than 13 years
2 0-3 years
3 More than 13 years
2 More than 13 years
2 More than 13 years
1 More than 13 years
1 More than 13 years
2 More than 13 years
2 More than 13 years
3 More than 13 years
2 More than 13 years
2 More than 13 years
2 More than 13 years
2 More than 13 years
1 4-8 years
2 0-3 years
2 More than 13 years
1 More than 13 years
2 0-3 years
2 More than 13 years
3 More than 13 years
2 More than 13 years
2 More than 13 years
2 More than 13 years
3 More than 13 years
3 9-13 years
3 More than 13 years
2 More than 13 years
2 9-13 years
2 More than 13 years
1 0-3 years
3 More than 13 years
2 0-3 years
2 0-3 years
1 9-13 years
2 More than 13 years
2 9-13 years
3 9-13 years
2 More than 13 years
2 More than 13 years
3 More than 13 years
2 4-8 years
3 More than 13 years
3 4-8 years
2 More than 13 years
3 9-13 years
1 More than 13 years
2 More than 13 years
1 More than 13 years
3 More than 13 years
2 9-13 years
2 More than 13 years
2 More than 13 years
11) Do you use L&T Electricals and Automation products?
2
2
1
2
2
1
1
2
1
1
2
2
2
1
2
2
1
1
1
1
2
2
2
2
2
1
2
1
2
1
2
2
1
1
1
1
1
2
1
2
2
1
1
2
1
1
2
2
1
2
2
2
1
1
2
1
1
2
2
2
1
2
1
1
2
2
2
2
2
1
2
2
2
1
2
1
1
1
2
1
2
1
1
2
1
12) Who plays a major role while making purchase decisions?

11

1
10

3
1

6
7
1
3

3
2
1
1
1

4
11
6
10

6
1

6
1

10
1

11

11
11
1

11

3
1

11
6

11
9

10
13) How important are the following factors while making a purchase decision? [Price ]

4
4

4
4

4
1
3
3

5
4
5
5
2

1
1
2
5

2
4

2
5

5
4

5
5
4

2
4

1
13) How important are the following factors while making a purchase decision? [Availability ]

4
1

4
4

4
1
2
4

5
3
5
5
4

1
1
4
5

4
4

5
4

3
2

2
4
4

5
4

1
13) How important are the following factors while making a purchase decision? [Brand Name]

4
4

5
5

5
1
4
4

5
3
5
5
4

1
1
4
4

4
3

4
5

2
4

2
4
5

4
4

1
13) How important are the following factors while making a purchase decision? [Past Experience]

5
4

5
3

5
1
2
4

5
3
3
5
4

1
1
5
5

5
3

3
4

4
4

2
5
3

4
3

1
13) How important are the following factors while making a purchase decision? [Durability]

5
4

4
5

5
1
2
5

5
4
3
5
3

1
1
5
5

5
4

4
4

5
3

5
5
5

5
4

1
13) How important are the following factors while making a purchase decision? [Product Key Features]

5
1

4
3

4
1
4
5

5
2
5
5
5

1
1
4
5

5
4

4
5

4
3

5
5
5

4
4

1
13) How important are the following factors while making a purchase decision? [Relationship with the Company]

1
1

1
3

1
1
4
4

5
2
5
5
4

1
1
2
1

3
2

2
3

4
2

5
1
2

3
3

1
13) How important are the following factors while making a purchase decision? [Credit Period]

1
4

2
3

1
1
4
3

5
3
5
5
5

1
1
2
5

3
2

4
4

5
4

4
4
2

4
4

4
13) How important are the following factors while making a purchase decision? [Maintainence Cost]

1
4

2
3

2
4
5
4

5
4
2
5
4

5
5
4
5

5
4

4
4

4
4

4
5
4

5
4

4
14) What is your preferred channel to purchase?

5
5

5
5

5
5
5
2

5
3
1
1
6

1 5
1
6
5

1 6

1
5

5
4

1
4

1 5

1 5
1
4 6

1 5

6
1

1 5
 15) What is the name of your preferred channel?

Pradip electric store

Deepak Electrician

Local retailers
Nikita Electric, Shivam Electric

Umiya Electricals

Shivam
Local Electricians
Umiya Electricals
DARSHAN SALES, R A SALES

Raju Electricals, naroda

New Bharat Electricals, Gandhi road

Shraddha electrical,parth electrical

Local Electrician
Aarohi embedded systems(rajkot)-biggest supplier to pump industry in Ahmedabad
Vimal Electricals
Any local Electric shop
MUKESH TRADING , HASTI ELECTRICAL

Pradip Electric store, naroda. Amit Electric store

Shivam Electricals
Vishnu Electrician
 Gandhi road-mukesh trading
Vimal electricals

SHREENATH ELECTRICAL, UMIYA ELECTRICAL - SAGAR ELECTRICAL

RIDHHI ENTERPRISE, ACG ENTERPRISE

Pradeep electricals

Umiya Electricals
Gandhi road

UMIYA ELECTRICALS

Sun Electricals
Mukesh Trading Company

Amit Electrical & raju Electrician

Pressmax tools faridabad

Pradeep Electric
Jagdamba Electrical
-

Parth Electricals

ASHIRWAD ELECTRICALS
Patel Electricals

Vishnu Electrician
16) What is the annual purchase value of switchgear? 17) Do you use any automation products?

1 2

2 2
1 2

1 2
3 1

1 2

6 2
1 2
1 2
2 2

1 2

2 1

3 2

1 1
2 1
2 1
1 2
2 1

1 2

1 2
1 2
2 1
1 2

3 1

5 1
2 1

2 2
5 1

1 2

1 2
1 1

1 1

1 1

1 2
1 2
1 1

1 2

3 1
2 1

1 2
18) Which make of VFD (Variable Frequency Drive) /Soft Starter you use?

2
2

2
1

4
2
2
2

2
3
3
1
3

2
1
3
1

3
1

1
1

1
1

2
1
2

3
1

1
19) Are you interested in modernization? 20) If yes, where is the scope for modernization in your plant?

1 MCCB
2

1 ACB, MCCB, SFU, MCB,RCB

1 MCCB

1 MCCB
2
2
1 MCCB

1 MCCB, SFU

2
1 MCCB
2
2
2

1 MCCB

2
2
1 MCCB
2

1 MCCB
2

2
2

2
2

1 MCCB

2
2
2

2
2

2
22) How satisfied are you with the after-sales services of L&T?

4
3

3
3

3
3
4
4

5
3
5
5
4

3
3
3
2

3
3

4
3

4
3

4
3
3

5
4

3
23) Reason for the option chosen.

Never used

Contract for maintainance

Never used

Not required
Do Not Visit

Never used this service

Do not visit
Never used
No problem so far
No issue at all

Do not visit

Do not visit

NA

Excellent
NA
Satisfied
Good service
Good service

Do not visit

Never used
Never used
 Not opted
Problem in repairing and local brand more reliable

NO ISSUE

NOT GETTING PERFECT QUALITY

NA

GOOD SERVICE
Do not visit

NO ISSUE AT ALL

NO REQUIRED TILL YET

Not required.

Good service

Good service

Good service
Never taken
Not required

Good service

Good service no issue

Good response

Never used
24) How often do you avail services for maintenance for your switchgear/ electrical items ?

5
5

5
1

5
5
2
2

5
5
5
5
4

5
5
2
5

3
5

5
5

5
5

5
5
1

5
1

5
24) From where they avail after-sales service ? 25) Name
26) How
of the
likely
service
are you
provider.
to recommend L&T products on a scale of 1

2 4

1 Pradip electric store 4

2 Deepak Electrician 4

2 Self 3
2 Self 4

2 Umiya Electricals 4

2 Shivam 3
2 Local Electricians 4
2 Local engineer 4
1 Company fitter 4

2 Janti bhai, Raju Electricals 5

2 Local Electricians 5

1 Through contractor 5

2 Any electric shop 5

2 Local electrician 4
2 Vimal Electricals 4
2 Local Electrician 5
1 Company fitter 5

2 Local Electricians 4

2 4
2 Vishnu Electrician 4
2 Local company electrician 4
2 Vimal electricals 4

1 Company fitter 5

1 Company fitter 1
2 Local Electrician 4

1 Umiya Electricals 5
2 Self/ Local Electricians 4

2 COMPANY FITTER 4

1 Company fitter 5
2 Local Electricians 5

2 Raju Electrician 5

2 Hemanth electrician 5

2 Pradeep Electric 5
2 Jagdamba Electricals 5
2 Company wireman 5

2 Parth Electricals 5

1 Company fitter 5
2 Local Electrician 5

2 Vishnu Electrician 5
27) If you face any product related issues, what is your approach?

Contact Electrician

Directly through dealer

Quality

Directly through retailers

Directly through dealers

CONTACT Electrician

Directly through retailers

Contact Electrician
Contact retailer
CONTACT CONTRACTOR

Directly from retailers

Directly through retailers

Contact shraddha,parth electrical

Good service
Contact aarohi
Contact Electrician
Durable and quality
Contact contractor

Directly through retailers

Contact Electrician
Contact Electrician
 Contact selling party
Contact electrician

NO ISSUE

Call L&T AND COMPANY FITTER

NA

CONTACT UMIYA ELECTRICAL

Directly through dealers

contact umiya

contact company
Directly through dealers

Contact retailer

Contact electrician

Contact Electrician
Contact Electrician
Contact dealer

Contact Electrician

Contact ASHIRWAD
Contact Patel Electrical

Contact Electrician
30) Are you aware of the L&T Customer Interaction Centre (CIC)?

2
2

2
2

2
2
2
1

2
2
2
2
1

2
2
2
2

1
2

2
2

2
2

2
2
2

1
1

2
28) If you face any channel related issues, what is your approach?

Contact panel builder

Na
Contact or change channel partner

Na
Na

Contact Electrician

Na
Contact Electrician
Change retailer
NA

Na

Na

Contact channel and manage with them

Contact retailer
Good business relationship
Contact Electrician
Contact Electrician
NA

Na

Contact Electrician
Contact or change Electrician
 Change buying channel
Contact electrician

NO ISSUE YET

Change channel
NA

NA
NA

Change contractor

CHANGE CONTRACTOR
NA

Contact Electrician

Contact panel builder

Contact panel builder

Contact or change Electrician
NA

Contact Electrician

Contact contractor
NA

Contact or change Electrician

29) Are you looking for any load expansion in your plant? 12) Which brand do you use?
Siemens
Siemens
2
Schneider
Rakshak
2
2
Wintrip
2
2
Wintrip
Siemens
Schneider
2
Indo asian
Schneider, Siemens
2
2
2
2
Schneider, Siemens
Schneider, Siemens
Havels
Indo asian, lnt
Schneider
2
Siemens, Legrand
2
Ketco
1
Siemens
Sassin
2
1
2
2
2
Schneider
2
Schneider, Omron, delta
Siemens
2
2
Schneider, ABB, Siemens
1
2
Siemens
Schneider
2
Indo Asian
Schneider
Siemens
2
2
Schneider
2
2
Schneider
Siemens, Chintt
ANCHOR
2
Siemens
2
1
Siemens
Siemens, Rexroth
C&S, L&T
Siemens
Schneider
1
Schneider, INDOASIAN, L&T
Schneider
Siemens
2
Siemens
2
2
2
Siemens, Techno
2
Indoasian
2
2
Siemens
2
13) Who plays a major role while making purchase decisions?
1
11

1
1

11

1
1
1

3
6

1
3
11
1
3

10

11
3

1
1

7
1
11

1
11
1

1
1
3

1
1
1
10
11

10
1
11

11

11

1
11
3
14) How important are the following factors while making a purchase decision? [Price ]
4 - Important
1 - Not at all Important

5
1 - Not at all Important

1 - Not at all Important

4 - Important
2 - Low Importance
4 - Important

4 - Important
3

3
4 - Important
1 - Not at all Important
2 - Low Importance
5

1 - Not at all Important

1 - Not at all Important

1 - Not at all Important

5

2 - Low Importance

4 - Important
2 - Low Importance

2 - Low Importance
 2 - Low Importance
1 - Not at all Important

4 - Important
1 - Not at all Important
5

4 - Important

2 - Low Importance
4 - Important
4 - Important

1 - Not at all Important

4 - Important
4 - Important
2 - Low Importance
3
2 - Low Importance

4 - Important
4 - Important
2 - Low Importance

2 - Low Importance

4 - Important
14) How important are the following factors while making a purchase decision? [Availability]
3
1 - Not at all Important

4 - Important
1 - Not at all Important

1 - Not at all Important

4 - Important
4 - Important
4 - Important

3
4 - Important

2 - Low Importance
5
1 - Not at all Important
4 - Important
5

1 - Not at all Important

1 - Not at all Important

1 - Not at all Important

5

4 - Important

5
5

3
 4 - Important
1 - Not at all Important

4 - Important
1 - Not at all Important
5

4 - Important

4 - Important
4 - Important
4 - Important

4 - Important
4 - Important
5
4 - Important
2 - Low Importance

4 - Important
4 - Important
2 - Low Importance

2 - Low Importance

1 - Not at all Important

4 - Important

5
14) How important are the following factors while making
14)aHow
purchase
important
decision?
are the
[Brand
following
Name]factors while making a purcha
5 4 - Important
1 - Not at all Important 1 - Not at all Important

4 - Important 5
1 - Not at all Important 1 - Not at all Important

1 - Not at all Important 1 - Not at all Important

4 - Important 4 - Important
4 - Important 4 - Important
4 - Important 4 - Important

5 4 - Important
3 3

4 - Important 3
4 - Important 5
1 - Not at all Important 1 - Not at all Important
5 4 - Important
5 5

1 - Not at all Important 1 - Not at all Important

1 - Not at all Important 1 - Not at all Important

1 - Not at all Important 1 - Not at all Important

5 5

5 4 - Important

4 - Important 4 - Important
5 4 - Important

4 - Important 3
 5 4 - Important
1 - Not at all Important 1 - Not at all Important

2 - Low Importance 4 - Important

1 - Not at all Important 1 - Not at all Important
5 5

5 4 - Important

4 - Important 5
4 - Important 4 - Important
2 - Low Importance 3

4 - Important 4 - Important

5 5
5 4 - Important
5 5
4 - Important 3
2 - Low Importance 2 - Low Importance

4 - Important 4 - Important
4 - Important 4 - Important
2 - Low Importance 2 - Low Importance

2 - Low Importance 2 - Low Importance

1 - Not at all Important 4 - Important

4 - Important 4 - Important

5 2 - Low Importance
the
llowing
re14)
the
following
How
following
factors
14)
important
factors
How
while
factors
important
while
are
making
while
themaking
following
are
amaking
purchase
thea following
purchase
afactors
purchase
decision?
while
decision?
14)
factors
decision?
[Durability]
What
making
while
[Product
is16)
[Relationship
your
amaking
What
purchase
preferred
Key
17)
isathe
What
Feature]
purchase
decision?
with
name
channel
is the
of
decision?
[Credit
Sales
annual
your
to purchase?
preferred
Engineer]
purchase
Period]
[Maintainence
channel?
value of
Cost]
switchgear?
4 - Important 5 2 - Low Importance
4 - Important Panel
5 Builders, Contractors
Yesha electricals 6
1 - Not at all1 Important
- Not at all1 Important
- Not at all1 Important
- Not at all Important
4 - Important
PanelICA
Builders,
industrial
Retailers
Contros and automation
1

4 - Important4 - Important
1 - Not at all 2Important
- Low Importance 3 Retailers
Gandhi Road, relief road1
1 - Not at all1 Important
- Not at all1 Important
- Not at all1 Important
- Not at all1 Important
- Not at all Important
Panel Builders
Om Electricals phase-11

1 - Not at all1 Important

- Not at all1 Important
- Not at all Important
4 - Important4 - Important
Panel Builders
B k engineering vatva 1

4 - Important
1 - Not at all1 Important
- Not at all Important
4 - Important4 - Important
Authorized Stockists
Mukesh trading 3
3 4 - Important 3 4 - Important4 - Important
Panel Builders
Jyoti Electricals Aa 2
4 - Important4 - Important4 - Important4 - Important4 - Important Retailers
AMIT ELECTRICALS1

5 51 - Not at all Important

4 - Important 3 Suppliers,
Pradip Electrical
Retailers
store,patel electric
2 store
4 - Important 3 4 - Important 3 3 Panel Builders
Vimal electrical 1

2 - Low Importance
1 - Not at all1 Important
- Not at all Important3 2 - Low Importance
Panel Builders
AMIT ELECTRICAL 2
5 51 - Not at all Important3 3 Authorized
Pradip
Stockists
power tech, narangpura.
7
1 - Not at all1 Important
- Not at all1 Important
- Not at all Important
4 - Important4 - Important
Panel Builders
Parth electric 1
5 51 - Not at all Important3 3 Retailers Local retailers 2
5 51 - Not at all Important5 5 Authorized
Schneider
Stockists
stockist at gandhi2road

1 - Not at all1 Important

- Not at all1 Important
- Not at all Important
4 - Important4 - Important
Panel Builders, Retailers
Gayatri electric 1

1 - Not at all1 Important

- Not at all1 Important
- Not at all Important
4 - Important4 - Important RetailersLocal Electrician 1

1 - Not at all1 Important

- Not at all1 Important
- Not at all1 Important
- Not at all Important
4 - Important
Panel Builders, Retailers
Sagar electric 1
5 51 - Not at all1 Important
- Not at all Important5 Panel Builders
Umiya Electricals 1

5 5 2 - Low Importance
2 - Low Importance
2 - LowPavitra
Importance
switch
Suppliers
gear, Gandhi Road, Directly
5 company

5 51 - Not at all 2Important

- Low Importance
2 - Low Importance
AuthorizedSpark
Stockists
automation, narol.4
4 - Important 31 - Not at all Important
4 - Important4 - Important Suppliers
GURUKRUPA ELECTRICAL 2

5 4 - Important4 - Important4 - Important4 - Important

Panel
Maxwell
Builders
control, rishvin electrical
3
 4 - Important 3 4 - Important 3 4 - Important RetailersAmit electrical 2
1 - Not at all1 Important
- Not at all1 Important
- Not at all1 Important
- Not at all Important
4 - Important
Panel Builders
Any Local Electrician 1

3 31 - Not at all 2Important

- Low Importance
2 - Low ImportanceRetailers
Amit Electric store 1
1 - Not at all1 Important
- Not at all1 Important
- Not at all1 Important
- Not at all Important
4 - Important
Panel Builders
Any Local Electrician 1
5 4 - Important
1 - Not at all Important
4 - Important4 - Important Retailers
Any local Electrician 1

4 - Important4 - Important
1 - Not at all 2Important
- Low Importance
4 - Important Suppliers
Gandhi road dealers 2

4 - Important 3 4 - Important 3 4 - Important Retailers

Ramesh bhai 9173463551 2
3 5 4 - Important 3 4 - Important Retailers
Survo control system 1
4 - Important4 - Important 3 4 - Important 5 KHODIYA
Panel Builders
ELECTRICALS (VATVA)
1

4 - Important 5 3 4 - Important 5 Contractors

JAINAM ELECTRICALS
2

5 5 2 - Low Importance
4 - Important 3 Umiya
Retailers
Electricals, Naroda phase1
2
5 51 - Not at all Important3 4 - Important Retailers
Umiya Electricals, Naroda 2
5 4 - Important 3 3 5Panel Builders,
laxmi switchgear,
Retailersshreeji switchgear
2
4 - Important4 - Important 3 4 - Important4 - Important Retailers
AMIT ELECTRICAL 1
2 - Low Importance
2 - Low Importance
1 - Not at all Important
4 - Important4 - Important
Panel Builders, Retailers
S.T. Engineering 1

4 - Important4 - Important
1 - Not at all Important
4 - Important4 - Important
Panel Builders,
bhatu Electrician
Retailers (gandhi road)
1
4 - Important4 - Important4 - Important4 - Important4 - Important
Panel Builders,
AnyRetailers
local Electrician 1
2 - Low Importance
2 - Low Importance
2 - Low Importance
4 - Important4 - Important
Panel Builders - 1

2 - Low Importance
2 - Low Importance
2 - Low Importance
4 - Important4 - Important
Panel Builders - 1

4 - Important4 - Important
1 - Not at all Important
4 - Important4 - Important
Panel Builders
New national Electricals1

4 - Important4 - Important4 - Important4 - Important4 - Important RetailersRaju Electrician 1

4 - Important4 - Important
1 - Not at all1 Important
- Not at all Important
Retailers,
5 AuthorizedAmit
Stockists
electrical 2
18) Do you use any automation products?
1
1

1
2

1
1
1

1
1

1
2
2
1
1

1
1

1
2

1
1
2

2
2
2

2
1
1

1
1
2
2
1

1
2
1

1
19) Which make of VFD (Variable Frequency Drive) /Soft Starter you use?
3
3

2
2

2
3
3

2
3

3
4
2
4
1

3
2

2
3

3
3
2

2
2
2

1
2
3

1
1
3
1
1

3
1
1

1
20) Are you interested
21) Ifinyes,
modernization?
23)
where
Howismuch
the scope
are you
of modernization
satisfied with the
in your
maintenance
plant? services?
2 MCCB 4
2 4

2 3
2 4

2 4

2 4
1 MCCB 4
2 4

1 MCCB 4
2 4

2 4
2 4
2 4
2 3
2 3

2 4

2 4

2 5
2 5

2 4

1 MCCB 4
1 MCCB, SFU 4

2 4
2 4
2 4

2 3
2 4
2 4

2 3

2 4
2 3
2 4

2 5

1 MCCB 4
2 4
1 MCCB 4
2 5
2 4

2 4
2 4
2 5

2 5

2 5

2 4

2 3
24) How often do you avail services for maintenance for your switchgear/ electrical items ?
5
5

5
5

5
2
5

5
2

3
5
5
5
5

5
5

5
3

5
5
5

5
5
5

2
5
5

5
5
2
2
5

5
5
5

1
25) If you face any product related issues, what is your approach?
Contractor
Contact Electrician

Directly through dealer

Contact Electrician

Contact Electrician

Contact stockist
Contact Electrician
Contact retailer

Directly through retailers.

Contact contractor

contact contractor
Directly through retailers
Contact Electrician
Directly through retailers
Contact stockist

Contact Electrician

Contact Electrician

Contact Electrician
Contact Electrician

Directly through retailers, dealer.

Directly through dealer

Many issue in starters and other items

Contact pannel builders

 Amit electrical
Contact Any Local Electrician

Directly through retailers

Contact Any Local Electrician
Contact Electrician

Directly through dealer

contact ramesh bhai

Directly through dealers
CONTACT PANEL BUILDER

contact company

Directly through company

Directly through dealer
Company fitter
Contact electrician
Contact Electrician

Contact Electrician
Contact Electrician
Contact panel builder

Contact panel builder

Contact panel builder

Contact Electrician

Local Electrician
26) If you face any channel related issues, what
27)isAre
youryou
approach?
looking for any load expansion in your plant?
NA 1
Contact Electrician 2

Na 2
Contact Electrician 2

Contact Electrician 2

Contact stockist 2
Contact Electrician 1
Contact retailer 2

Na 2
Na 2

NA 2
Na 1
Contact Electrician 2
NA 2
Contact stockist or change stockist 2

Contact panel builder 2

Contact Electrician 2

Contact Electrician 2
Contact Electrician 2

NA 2

Na 2
no other better option available 1

Contact panel builder 2

 Change channel 2
- 2

Na 2
- 2
Contact Electrician 2

NA 2

CHANGE CONTRACTOR 2
NA 2
CHANGE CHANNEL 2

CHANGE channel 2

NA 2
NA 2
Change channel 1
change retailer 2
Contact panel builder 2

Contact and change Electrician 2

Contact Electrician 2
Contact panel builder or change 2

Contact panel builder or change 2

Panel builder 2

Contact Electrician 2

Na 2
in your plant?
micro 1
small 2
medium 3