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  • F1-Research Questions-A1

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    DiegoMueteRojas
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    The document provides guidance on conducting user and stakeholder interviews to gather insights. It suggests identifying the types of users and employees to interview, and structuring the interviews to collect facts, objectives, emotions, and ideas from participants. The goal is to test hypotheses, identify missing insights, and understand perspectives to improve products or services.

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    F1-research questions-A1

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    The document provides guidance on conducting user and stakeholder interviews to gather insights. It suggests identifying the types of users and employees to interview, and structuring the interviews to collect facts, objectives, emotions, and ideas from participants. The goal is to test hypotheses, identify missing insights, and understand perspectives to improve products or services.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    13 views1 page

    F1-Research Questions-A1

    Uploaded by

    DiegoMueteRojas
    The document provides guidance on conducting user and stakeholder interviews to gather insights. It suggests identifying the types of users and employees to interview, and structuring the interviews to collect facts, objectives, emotions, and ideas from participants. The goal is to test hypotheses, identify missing insights, and understand perspectives to improve products or services.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    WHAT DO YOU ALREADY KNOW? WHAT DO YOU WANT TO KNOW?

    Which hypotheses do you want to test? Which insights are missing ?

    USERS

    FACTS Who, what, where, how?

    Which types of users


    OBJECTIVES Why?
    do you want to interview?

    EMOTIONS How did you feel?

    IDEAS How can this be improved?

    EMPLOYEES AND OTHER STAKEHOLDERS

    FACTS Who, what, where, how?

    OBJECTIVES Why?
    Which types of employees
    and interested parties
    do you want to interview?

    EMOTIONS How did you feel?

    IDEAS How can this be improved?

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