Name: Rania Abdul Aziz Baraba

Student Number: 18312225

Course: System Analysis and Design

Department of Acoounting

2019/2020

Please answer some questions below:

1. Why the student need to learn interactive and unobtrusive methods of information
gathering. 
2. Describe the difference between interactive and unobtrusive methods of information
gathering (using a table).
3. Describe the process of interactive methods of information gathering by drawing the
steps that should be conducted on this method.
4. Describe the process of unobtrusive methods of information gathering by drawing the
steps that should be conducted on this method.
5. Why does the analyst systems need both methods of information gathering?
6. Problems no 6, 7, 8 on page 166
7. Problem no 6 on page 190.
Answer
1. Because we should know as a student how to solve the problem as a decion maker by
using interactive and unobtrusive methods for getting more information accurately
and relevant as required. It can help the student to know what the needed in the
process of planning the organization by using the methods above.
2.
Interactive Method Unobtrusive Method
 1.INTERVIEWING

Interviewing is an important method for

collecting data on human and system
3. Interactive information requirements. Interviews reveal
information about interviewee opinion,
interviewee feelings, the Goals, about HCI
concerns, There are 4 steps in interviewing.

Step 1

Interview Preparation:
1. Read background material
INTERVIEWING 2. Establish interviewing objectives
3. Decide whom to interview
4. Prepare the interviewee
5. Decide on question types and
structure.

Step 2

OPEN ENDED

Question Types CLOSED

BIPOLAR

Step 3

Arranging Questions in a Logical Writing the Interview Report

Sequence
Although the interview itself is complete, your work
Step 4 on the interview data is just beginning. You need to
1. USING A PYRAMID STRUCTURE
capture the essence
Step 1of the interview through a
2. USING A FUNNEL STRUCTURE. written report. It is imperative that you write the
3. USING A DIAMOND-SHAPED interviewforreport
Planning the Useasofsoon as possible after the
Questionnaires
STRUCTURE. interview. This step is another way you can ensure
b. JOINT APPLICATION DESIGN (JAD)
OPEN-ENDED
quality QUESTIONS.
of interview data.

OR

CLOSED QUESTIONS
 Step 2

Using Scales in Questionnaires

1. MEASUREMENT ( nominal scales and
interval scales)
2. VALIDITY AND RELIABILITY
3. CONSTRUCTING SCALES ( Leniency, Central
tendency,Halo effect)

Step 3

Designing the Questionnaires

 Place questions that are important to respondents
first
JOINT APPLICATION DESIGN  Cluster items of similar content together
 Introduce less controversial questions first
An alternative approach to interviewing
users one by one, called joint
application design (JAD), was Step 4
developed by IBM. The JAD is a
technique that allows analyst to
accomplish requirements analysis and
design the user interface with the
users in a group settings Administering Questionnaire
1. RESPONDENTS
2. METHODS OF ADMINISTERING THE
QUESTIONNAIRE:
- Convening all concerned respondents together
- Handing out blank questionnaires and taking
back completed ones
- Allowing respondents to self-administer the
questionnaire at work and drop it in a centrally
located box
- Mailing questionnaires to employees at branch
sites and supplying a deadline, instructions, and
return postage.
- Administering the questionnaire electronically
4. Unobtrusive Methods either via email or on the Web
a. Sampling