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Ticket # 1:

I am reaching out with reference to the RITM0176868 you recently raised.


Issue reported:
How is the field (highlighted in yellow) generated? Where is it taken from?
See attached screenshot for details of SAP, PO, etc

Analysis:
We have checked the reported case and found that the Dispatch country in the PO Import tab
will be always picked from the table EIPO with reference to the foreign data number.
In the given PO# 4572032690 we can see the foreign data number is 0016161848 and the EIPO
table is updated with the Dispatch country CH as shown below.

PO: 4572032690
Table EIPO:
Dispatch country is picked as CH with reference to the Foreign trade data number(0016161848)
With the above explanation we are proceeding with ticket closure. Please check and revert back
for any queries/concerns on the same.
I look forward to your response. Thank you.

Ticket No# 2:

I am reaching out with reference to the RITM0166710 you recently raised.


Issue reported:
Urgently assists in deleting Inventory document for plant SE09 created on 03.12.2018 we do
not need this documents anymore.
System : P 92
Transaction: MI01
Plant : SE09
Date Created : 03.12.2018

Resolution Details:
We have checked the reported case and found the physical inventory document # 100584910 is
posted on 03.12.2018 for the below 20 items.
Inorder to delete the physical inventory document, Kinldy use the transaction code MI02 enter
the physical inventory document number(100584910) with fiscal year (2018) then click on
delete indicator as shown below.
After performing the above step the issue will be resolved.
With the above explanation we will be proceeding with ticket closure. Please let us know if you
still find any issues for deleting the PID, so that we can have a screen sharing session to resolve
the case.

Ticket no# 3

I am reaching out with reference to the RITM018785 you recently raised.


Issue reported:
The Vendor has noticed a pricing discrepancy for the following item (PO #4572345049):
Pricing
2374979     G1657 VS    November Pricing  € 4685 / MT  versus  Portal € 4530 / MT 
Could you please adjust the price accordingly? Please find attached picture detailing the
incorrect price in SAP as well as email conversation.
Resolution details:
We have checked the reported issue and found that the price for the vendor, material and plant
combination was updated on 30.11.2018 to 4.685,00 EUR as shown below and the PO was
created on 29.11.2018 hence the system has picked the old price  4.530,00 EUR.

Changes in PIR:
PO Created on 29.11.2018:

In order to adjust the price, Kindly get in touch with your Invoicing team and inform them to
perform the subsequent adjustment(credit/debit) process.
                                               OR
1. Cancel the material document by using transaction MBST 951 GI reversal
2. Then Cancel the material document for posting GR in transaction MBST.

Once the above steps are run kindly let us know so that we can run the program NACHSTART so
the PO will be picked with the new pricing.
With the above explanation we are proceeding with ticket closure since there is no pending
action from our end.

Ticket no# 4
I am reaching out with reference to the INC010898 you recently raised.
Issue reported:
Error message: No sales and distribution data maintained for material 234933

IDH 234933-LOCTITE MR 5416 AE 10.25OZEN/SP

Plant: SJKE

Vendor: 379071 Henkel Australia Pty. Ltd.

T code: ME21n

Resolution details:
We have checked the reported case and found that the sales view is not extended for the
material 234933 with reference to the supplying plant 0799 acting as vendor 379071.
We have replicated the data in the Quality system and the below screenshot for your reference.

Test date in Q93:


Step 1: Error message pop up when creating the PO.

Step 2: Found the material 234933 is not extended to sales views


Step 3: Extended the material 234933 to sales views with reference to plant, sales org and
distribution channel and PO was created without any issue.
Step 4: STO# 4591509933 created successfully in quality system.
In order to resolve the issue, kindly get in touch with your local master data team and provide
the plant code, sales org and distribution channel so that they can extend the sales views for
the material 234933.

Ticket no# 5

Error receiving (Subcontracted) Material idh# 691604 - against PO 4572109802 - Transaction MB01 -
Plant 3363)

We have checked both the failed and successful case and found the below findings.

Failed case:
Unable to post the GR via transaction MB01 since the Spec200/SC tab was set to Customer
stock with the customer code hence the movement type 543 C picked automatically for
components.
Since there was no customer stock we were unable to post the GR.
Successful Case:
Posted the GR via transaction MB01 successfully, since the Spec200/SC tab was set to Normal
stock without customer code hence the movement type 543 O picked automatically for the
components.
Since the GR is already posted successfully for PO# 4572109802 line item 2 the issue seems to
be resolved.
Kindly cancel the invoice document# 3001895121 via transaction MR8M and delete the PO#
4572109802 line item 1.

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