CoP Documentation

Six steps to buy CoP

Content

General 1
Step 1 – Select Your Edition 2
Step 2 – Enter/Complete Your Personal Data 3
Step 3 – Complete Your Purchase Data 4
Step 4 – Review/Check Your Data 4
Step 5 – Check Out 5
Step 6 – Confirmation and Download 8

General

With our web shop, we would like to offer a simple, fast and secure possibility to pur-
chase the commercial editions of CoP. It is of great importance for us to you gain you
as a satisfied customers. In order to enable payments to be processed in our web shop
as securely as possible, we have transferred this part of the web shop to a large
eCommerce provider (SIX Payment Services). As one of Europe’s largest transaction
processors SIX Payment Services provides merchants with secure and innovative solu-
tions along the entire value chain of cashless payments. In case something should not
work as expected, we will do of course everything to eliminate any problem. Please
contact us in such an event in person. Contact details can be found on our website
“cop.fw-ing.de” and of course on “www.fw-ing.com”.
http://www.six-payment-services.com
http://saferpay.com/index_en.html
This document explains, step by step, the procedure how you can buy CoP through our
website “cop.fw-ing.com”. Click in the main menu Purchase on New licence.

Note: If you bought already a licence of CoP, click in the main menu on Upgrade. If you click
on Upgrade you must select one of your existing licences and you will get a list of all
possible upgrades to this license. The upgrade process is then quite the same as buy-
ing a new license described in detail below.
There are six steps to buy CoP. Use Next or Back buttons to navigate through the pur-
chase process.

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Step 1 – Select Your Edition

Note: Prices shown in the Figure above are just examples and they may not be understood
as an offer. It shall be the current prices shown on the website.

EDITION
At the moment, beside the two free editions, one edition for simple joints (CoP Lite) and
one edition for simple and moment resistant joints (CoP Professional) are available. For
more details about the features of the editions, reference is made to
“cop.fw-ing.com/editions”.

LICENCE & NUMBER OF USERS

You may select between a single user licence and a network licence (for one or more
users). A single user licence will allow you to run CoP on one computer only. A network
licence enables you to run CoP in your network on any computer. This is also possible
for computer which are connected to the network via VPN. Number of user means:
number of users who can run CoP at the same time.

PROTECTION TYPE
CoP is protected to prevent illegal copying. Two options are available: software-based
protection or a hardware-based protection.

Software-based Protection
The software will be protected by a licence file. After download of the CoP installation
file, you must install and run CoP. To request your personal licence file please select in
the main menu Help Request licence... and follow the instructions. You will then re-
ceive a licence file which will be installed on your computer by the licence wizard which

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CoP – Six steps to buy CoP

is integrated in CoP. Please note that the licence file will be bound to the computer
which is used to request the licence file.

Hardware-based Protection
When your purchase is completed, we will send you by mail a dongle with your person-
al licence. You can plug the dongle (USB) in your computer. CoP will then detect the
dongle automatically.

If you buy a network licence, see CoP documentation “Guidance for Installing Network
Licences”, available in the download area of our CoP website.
Click Next to proceed to the next page. If you are not yet logged in, you will be asked to
login now. If you have not yet created your personal account, you can register on the
right side of the login page.

Step 2 – Enter/Complete Your Personal Data

CLIENT DATA
This page shows your personal data which are stored in your user account. Please
check and complete the data. The data will be used to create you invoice.

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Step 3 – Complete Your Purchase Data

LICENSEE
You must enter the name of the licensee. This is probably the name of your company.
The licensee's name will be integrated into the software protection and appears on eve-
ry printout. The name of the licensee cannot be changed by the user.

PAYMENT METHOD
The standard method of payment is “Payment by credit card”. However clients from
Germany may also select “Payment by invoice”.

Step 4 – Review/Check Your Data

SUMMARY OF YOUR DATA

This page will summarise all data related to your purchase. Please check carefully all
data. If you want to modify any data you can use the Back button to go back to previous
pages.

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CONFIRM “TERMS AND CONDITIONS”

Finally you must accept our “General terms and conditions” before you can go to
“Check out”.

Step 5 – Check Out

If you have selected “Pay by credit card”, you are forwarded to the pay terminal. Other-
wise step 5 is skipped.
Note: Payment will be made through Saferpay by partner SIX Payment Services.. For more
information, see “http://saferpay.com/index_en.html”

5.1 SELECT YOUR TYPE OF CARD

Please select the type of card. We accept MasterCard and Visa credit cards. Payment
through PayPal will be available soon.

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5.2 ENTER YOU CARD DATA

On the next page you must complete the form with all required data. Please check
carefully all data before you press the “Pay” button.

Note: If you credit card is protected with MasterCard SecureCode or VerifedByVisa, the pay
terminal will also request appropriate data and passwords respectively.

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5.3 PAYMENT CONFIRMATION

The pay terminal will then check all data and process the transaction. Finally you will
see a “payment confirmation” with all data related to the payment transaction. An email
(Subject: “Thank you for shopping through Saferpay”) with these data will be send au-
tomatically to you by mailcast@saferpay.com.
In case of any error, an appropriate page is shown.

Click Close to quit the pay terminal. You will be back on the CoP website and the con-
firmation page is shown

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Step 6 – Confirmation and Download

CONFIRMATION
The confirmation page with your order number will be shown. It is also a confirmation
that the whole process has been completed successfully. A second email (Ref: „CoP –
Your order COP-xxxxxx-xxxxxx“, sender: Feldmann + Weynand GmbH <sales@fw-
ing.de>), containing your order confirmation is also sent to you. This email contains
again all information concerning your order.
In case of any problem during the payment process, an error message page will be
shown giving further instructions how to proceed in this case.

DOWNLOAD
Finally you are invited to download the installation file (setup routine) of CoP now. You
can do this also later. You will find an appropriate link in your “order confirmation” email.

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