Professional Documents
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COMPUTER ENGINEERING
Technological Institute of the Philippines (TIP) QC
Address: 26 Legislative St. Brgy. Batasan Hills Quezon City
Email Address: isaacmoton@yahoo.com
Cellular No.: +639178409224
CAREER OBJECTIVE
To establish a career in information technology where I can demonstrate the learning outcomes of the Information Technology program of
the Technological Institute of the Philippines (TIP), a program accredited by the US-based outcomes-oriented ABET (Accreditation Board for
Engineering and Technology), Computing Accreditation Commission.
Service Crew
Chowking Food Corporation
G/F Roxanne Building Cubao, Quezon City
February 04, 2013 - April 01, 2013
Pioneer of the Asian quick service restaurant concept in the Philippines, Chowking combines traditional Chinese cuisine with modern
fast food service.
Intern Engineer
SmartPower Solution
Unit 304 , 3rd floor,231 Ermin Garcia Ave. ,
July 04, 2016 - November 04, 2016
SmartPower Solutions Corporation was formally established in April 2014 by a group of engineers who are specialists in the fi eld of
electrical consulting with vast experiences and knowledge in providing energy solutions to various industries. SmartPower’s advocacy
is to help and empower customers to improve their competitiveness through innovative, effective, practical, and cost efficien t energy
solutions, products, and services. Regardless of the type of industry or project complexity, SmartPower Solutions offers customized
and collaborative solutions to its customers.
Our vision, mission and core values are the cornerstone that clearly defines our purpose and commitment as an en gineering
consulting company, who we are and what we stand to believe. With these principles, we continue to be excellent, honest and f air in
all our endeavours to give value to our customers and stakeholders.
We are a customer-centric company and we value our customers more than anything because they give us the opportunities to meet
their requirements and manage their expectations.
Duties and Responsibilities: Committed in providing electrical engineering consultancy and services, capitalizing on its un paralleled
industry knowledge and experience, flexibility, and responsiveness to customers’ business needs. Depending on customers’ goals,
we provide tailor-fit and customized solutions without compromising on quality, reliability, functionality and cost o f projects.
Level 3 CSR
IBEX Global Solutions
5th Floor, Shaw IT Center, Nueve de Pebrero C
November 08, 2016 - February 01, 2017
Sales and Customer Service Representative in AT&T Uverse Green.
Job Description: Customer service about billing concern, technical issues, sales. Catering the services about internet, cable, home
phone, home security alarm, wireless mobility. Customer Service Representative is responsible for meeting the revenue quota w hile
providing excellent customer service to customers.
Handles customer questions, complaints, and billing inquiries, including disputes and adjustments, with the highest degree of
courtesy and professionalism to resolve customer issues with one call resolution
Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
Meet sales quota and service objectives in a fast paced call center environment
Consult with customers to recommend and sell a variety of products and services to meet the custome rs’ needs
Provide customers with a positive sales and service experience
Interact with multiple online systems while speaking with customers
Adherence to IBEX Global Philippines company policies and work standards
Programmer
Mansfield International, Inc.
2/F, Arete Square Congressional Ave., Q.C.
September 18, 2017 - February 23, 2018
Detailed Job Description:
Corrects errors by making appropriate changes and then rechecking the program to ensure that the desired results are produced .
Conducts trial runs of programs and software applications to be sure they will produce the desired information and that the
instructions are correct.
Compiles and writes documentation of program development and subsequent revisions, inserting comments in the coded instru ctions
so others can understand the program.
Writes updates and maintains computer programs or software packages to handle specific jobs, such as tracking inventory, stor ing or
retrieving data or controlling other equipment.
Consults other departments to clarify program intent, identify problems and suggest changes.
Performs or direct revision, repair or expansion of existing programs to increase operating efficiency or adapt to new
requirements.·
Writes, analyzes, reviews programs using workflow chart and diagram and applying knowledge of computer capabilities, subject
matter and symbolic logic.
Investigates whether networks, workstation, the central processing unit of the system, and/or peripheral equipment are respon ding to
a program’s instructions.
Prepares detailed workflow charts and diagrams that describe input, output and logical operation and convert them into a seri es of
instructions coded in a computer language.
Performs system analysis and programming tasks to maintain and control the use of computer systems programmer.
Consult and assists computer operators or system analyst to define and resolve problems in running computer programs.
Assigns, coordinates and reviews work and activities of programming personnel.
Collaborates with computer manufacturers and other users to develop new programming methods.
Trains subordinates in programming and program coding.
Performs other tasks that may be assigned by Management from time to time.
Responsible for creating groundwork solutions for Salesforce Engagements and leading teams in end to end implementation
activities.
Work closely with Porject Manager. Understand the overall solution design, and responsible to refining use cases/user stories as well
as documentation of requirements, building out the declarative aspects of the solution.
Responsible for creating/defining/documenting the groundword declarative configuration of the solution design.
Saleforce Developer/Admin
Apex
Javascript
HTML5
Soql
Lightning/SLDS
API
Admin Configuration
Delivered front-end and back-end architecture and functionality by translating development requirements
Managed client applications through web services with SOAP protocol and REST architectural style
Employed extract-transform-load (ETL) tool to migrate information from one database to another
Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and
operations
Developed and documented test cases and scenarios for Salesforce platform
Checked processes and assessed communications within CRM systems for efficiency
Determined integration frequency, methods and specifications such as inputs and reports
Controlled adaptability of all APIs and integration
Tested functionality, performed debugging and carried out modifications to conduct quality checks
Updated programs as per user needs and developed codes that were in accordance to specifications
Evaluated data use and mapped to integration requirements to support business objectives
Monitored and maintained backup and recovery plans, best practices and versioning processes
Crafted modules, interfaces and applications through native Salesforce development
Administered, supported and monitored databases by proactively resolving database issues and maintaining servers
Wrote and maintained technical and functional specifications to document database intentions and requirements
Created and implemented database designs and data models
Salesforce Developer
Out in the Clouds
Level 2 | 240 Chapel St Prahran 3181 AUS
December 16, 2019 - Present
Having graduated from TIP with its orientation towards outcome-based education, I have acquired and can demonstrate the following student
acquire outcomes (knowledge, skills and attitudes) necessary to the practice of the computing profession:
Analyze complex problems and identify and define the computing requirements appropriate for solution.
Use modern techniques and tools of the computing practice in complex activities.
Understand professional, ethical, legal, security and social issues and responsibilities relevant to professional computing.
C# Programming Workshop
Technological Institute of the Philippines - Quezon City
January 30, 2016
Artificial Intelligence
Technological Institute of the Philippines - Quezon City
March 05, 2016
QERP System
Mansfield International, Inc. (Arete Square Congressional)
October 04, 2017
OTHER SKILLS
Programming Language: C/C++, Java, Android Programming, Arduino C, APEX, Javascript, SOQL, REST API Integration
Relational Database Management using MySQL, MSSql
Web Developmet: HTML, HTML5, PHP, CSS, Javascript, AngularJS, Bootstrap, DataTable
Operating Systes: Ubuntu, Linux, Windows, Kali, Android
Others: System Administration, Cisco Networking
REFERENCES