`

Karthik Gelli | 647.273.5243 karthikgelli@gmail.com

Professional Summary:
Worked as an ETL developer for 2 years and I’ve garnered 3+ years of experience throughout the IT sphere
within the Tata consultancy services and Rogers. My experience has given me insight while leading various
projects involving development of new products. I’ve also analyzed interpreted financial and business data to
provide in-depth analysis in identifying problems and providing solutions/recommendations to clients. I excel
organizational and time management skills under stress. I also have a personal focus on being a strong team
player.

Technical Skill Set:

 Software and Tools: Informatica Power center 9.6.0, Informatica ILM, Business Objects, J-Report,
Microsoft SQL Server, MS Office, MS Excel, Power Point, Word, Outlook.
 Methodology: Agile
 Databases: Oracle, MS SQL
 Programming language: SQL, C
 Operating system: Windows 95-10
 Other skills: Business Process Analysis, analytical skills, Quality Assurance, Risk Management,
Requirement Gathering, Positive Attitude, Fast learner, Teamwork.

Work Experience:
Rogers Communications, Toronto Sep 2019 – Present
Ignite TV Technical Operations Support Specialist

 Providing complete support and problem resolution for customers.

 Troubleshooting the problems of the customers by using the multiple tools
 Communicating and developing good relationship with the customers.
 Promoting and recommending the latest product and services to customers.
 Making customers lives happier and easier by providing the value-added services.

Logistics Coordinator - Progistix Solutions Inc. Jan 2019 – July 2019

 Processing and verifying the quantity and quality of the units received from customers by using the
RFID.
 Coordinated with freight carriers regarding on time shipments.
 SAP user worked with SAP tool to process and handling the units.
 Coordinated on the complete business end to end process of the company from the production to the
distribution center of the equipment’s like IPTV, Modems, Wi-Fi pods etc.
 Used to cross check the customer shipment orders ready for delivery.
 Analyzed the complete data and submitted a report on the improvement of the customer satisfaction and
cost savings.

Bawarchi Biryanis:
`
 Worked as a south Indian chef at bawarchi warden location.
 Handled customer service to the top mark.
 Used to handle shift close
TATA Consultancy Services, India
Project coordinator/developer – BELLTELL June 2015 – Sep 2016
 Worked as a project coordinator under project manager used to coordinate the project schedules,
managed project meetings and implementing operating plans to meets the business deadlines.
 Used to identify the technical issues try to solve the problem by stand-up meetings.
 Identified and analyzed systems requirements and defined project scope.
 Coordinated all the projects and documented all phases of the project.
 Communicating with third party vendors regarding work requests, scheduling and timelines.
 Also involved in the gathering and analysis of business requirements
 Providing training to freshers about the project details and allocating them in each project.
 Helped the developers to understand the project requirements and used to handle the client calls.
 Understood the BRD given from the client submitted the reports on it.

Informatica ETL developer - Lloyd’s Banking Group Sep 2016 – Sep 2017
 Analysis of the raw data of the bank and transforming into a useful information by using informatica
power center 9.6.1
 In the power center designer by using the source analyzer import the data to staging area and load the
data into the target table.
 In the mapping designer created the mapping according to the requirement of client by using the
transformations like aggregator, expression, filter, joiner etc.
 Developed Informatica mapping using power center to load data from various sources like DB2, MS
SQL and Oracle tables to staging area.
 Developed few customized SQL queries to meet the business requirement.
 Worked with the BA team experts to understand the project details and discuss about the timelines.
 Generate data visualization reports and dashboards on customer data, bank performance statistics etc.
using joints with the tools called J-report and business objects.
 Performed test cases on the reports and documented all the test cases.
 Fixing the bugs which was occurred during the production like run time error.

Education Details:
LAMBTON COLLEGE, Toronto, Ontario
Post-graduation in Supply Chain Management Sep 2017 – April 2019

CVR COLLEGE OF ENGINEERING, JNTUH, Hyderabad, India

Bachelor of Technology in Electrical and Electronics Engineering Aug 2011 – June 2015