TO

T E
O U
R T
- KE ICA L S
C
S AR ACE U T

M HARM
P
SUPPLY CHAIN OPERATIONS – WHAT SC
DOES
SCOR is based on six distinct management processes:
Plan, Source, Make, Deliver, Return and Enable.
 Plan  – Processes that balance aggregate demand and supply to
develop a course of action which best meets sourcing, production,
Plan Make Source Deliver Return Enable and delivery requirements.
 Source  – Processes that procure goods and services to meet planned
or actual demand.
 Make  – Processes that transform product to a finished state to meet
planned or actual demand.
 Deliver  – Processes that provide finished goods and services to meet
planned or actual demand, typically including order management,
transportation management, and distribution management.
 Return  – Processes associated with returning or receiving returned
products for any reason. These processes extend into post-delivery
customer support.
 Enable  – Processes being associated with the management of the
supply chain. These processes include management of: business
rules, performance, data, resources, facilities, contracts, supply chain
network management, managing regulatory compliance and risk
management.

Image Source - Internet

E2E - SUPPLY CHAIN

Value Chain –
Pharmaceuticals

Image Source - Internet

KEY CHALLENGES – SUPPLY CHAIN

• Integration – Supplier & Customer

• High Distribution cost
• Higher lead time
• Higher Inventory
• Higher Throughput time.
• Customer Preferences
• Market Growth.
• Visibility
• Traceability
• Complexity
• Sustainability
• Supplier performance
• Global procurement network – Absence

Source - Internet
KEY CHALLENGES - PHARMACEUITCALS
#1: Supply chain visibility – Control &
Processes
#2: Drug counterfeiting – Top Line/life/
Reputation
#3: Evolving marketplace – RTM/Competition
#4: Cold-chain shipping – Quality/Life/
#5: Compliance issues – Rules/Regulations
#6: Planning & Risk Management
#7: Customer service & Cost Control
#8: Innovations – New Products
#9:
FUTURE OF SUPPLY CHAIN

• Artificial Intelligence -
Data Sciences/Data
Analytics

• Blockchain Technology –
Traceability
• IOT – Internet of the Things -
Smart Solutions
 !
U
YO
N K
H A
T
SUPPLY CHAIN - PHARMACEUITCALS
Key Pharmaceutical Supply Chain Challenges
#1: Supply chain visibility
Visibility in supply chain is extremely important for companies to address
pharmaceutical supply chain challenges. Drug shortages, counterfeits,
and opioids is compelling companies in the pharmaceutical industry to
track-and-trace goods for the consumers 
increase profit margins and result in safer products for patients.

#2: Drug counterfeiting

Though counterfeiting of goods is prevalent across many sectors, its
impact is most profound in the healthcare sector. Counterfeiters target
markets in countries where the capacity to detect defective products
and the penalty for engaging in counterfeiting are low. This is one of the
key pharmaceutical supply chain challenges that needs immediate
attention. Improving supply chain management in pharmaceutical
industry can help companies to respond quickly to the actions of
counterfeiters while minimizing the effort of policing.
Wondering how drug counterfeiting can lead to financial losses for
companies?

#3: Evolving marketplace