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Conceptual Framework On Psychological Ownership As Predictor of Turnover Intentions PDF
Conceptual Framework On Psychological Ownership As Predictor of Turnover Intentions PDF
talented employees (Horwitz, Heng, & Quazi, This conceptual study attempts to draw a
2003: Roehling, Cavanaugh, Moyhihan & framework on the various promotion focused and
Boswell, 2000; Turnley & Feldman, 2000). The preventative focused antecedents of
employees are difficult to retain due to their psychological ownership that influence turnover
tendency to attach more importance to marking intentions of faculties of technical educational
out their own career path than to organizational institutes of India and draw inferences regarding
loyalty; a tendency which results in increased its affects in this context. The review of research
rates of voluntary turnover (Cappelli, 2001). and literature in the areas of psychological
Within the HRM literature, retention ownership and turnover intentions aims to
management has become a popular concept to demonstrate the links between these factors. The
examine the portfolio of HR practices put into study is expected to contribute to policy makers
place by organizations in order to reduce of technical educational institutes as well as
voluntary turnover rates (e.g. Cappelli, 2001; further empirical research work in the associated
Mitchell et al., 2001; Steel et al., 2002). field.
Feelings of ownership can develop towards both part attitude, part object, part in the mind, part
material and immaterial objects, and serve to “real”. In sum, people tend to equate feelings of
shape identity (Belk, 1988; Dittmar, 1992) and possession with feelings of ownership (Dittmar,
affect behavior (Isaacs, 1933; O’Toole, 1979). 1992; Furby, 1978).
Such feelings can exist in the absence of any
formal or legal claim of ownership. Instead, mere The psychology of possession literature
association has been considered ample to demonstrates that people feel positively about
produce feelings of ownership (Beggan & tangible and intangible targets of ownership. For
Brown, 1994). It is these essential characteristics example, Beggan (1992) proposed the idea of
of possession that are encapsulated in the ‘mere ownership effects’ based on empirical
concept of psychological ownership. Pierce et al. analysis of reactions to perceptions of ownership.
(2001) define psychological ownership as a Results of this study showed that people
“state in which individuals feel as though the evaluated ideas and objects more favorably when
target of ownership (material or immaterial in they felt a sense of ownership for the target. In
nature) or a piece of it is ‘theirs’ (i.e., ‘it is other words, feelings of psychological ownership
MINE!’).” lead to positive attitudes about the entity (Nuttin,
1987).
Considering the ubiquitous nature of feelings of
possession and ownership, it can be expected that Pierce et al. (2001) theorized that psychological
psychological ownership may develop towards ownership can be differentiated from other
any number of different organizational targets, constructs based on its conceptual core
for example, the organization, the job, the work (possessiveness) and motivational bases. They
tasks, the work space, work tools or equipment, argued that psychological ownership satisfies
ideas or suggestions, team members, and so on three basic human needs: ‘home’ (having a sense
(Rudmin & Berry, 1987; Van Dyne & Pierce, of place), efficacy and effectance, and self-
2004). The intention in the present research is to identity. When employees experience
focus on faculties feeling of ownership towards psychological ownership, they are able to satisfy
both their organization and their job. these basic needs.
overall purpose of the study is to investigate & individuals are likely to feel ownership over
examine the various individual antecedents of those objects considered to be most important
psychological ownership and suggest research according to their personal values. For example,
instrument for future empirical testing. individuals whose perceptions of selfworth are
predicated on intellect, or who are part of
3.1 Individual Factors cultures that value intellect, may seek to feel
ownership over targets that reinforce this
There are various individual and organizational attribute (e.g., books, pieces of art). Finally, and
factors implied on an employee which guides the as noted earlier, an individual may legally own
behavior in a workplace setting. Individual some object, but not feel a sense of ownership
factors are the innate factors of an individual for it. This condition may exist when the object
which are controllable. While organizational is not a source of effectance and efficacy, is not
factors are external factors which are out of the associated with one's self-identify, and/or a place
discretion of an employee. The paper focuses within which to dwell, even though it might have
only on the individual factors in relation to the been purchased with hard earned cash and is
psychological ownership of an employee, means controlled and known.
how an employee can work on those internal
factors which modifies psychological ownership 3.2 Psychological Ownership for the
and how an organization can help employee to Organization
work on those internal factors for enhanced
psychological ownership. As argued above, the Psychological ownership is the psychologically
individual is ready for psychological ownership experienced phenomenon in which an employee
due to the innate motives for efficacy and develops possessive feelings for the target.
effectance, self-identity, having a place to dwell Building on Furby (1978) and Dittmar (1992),
and likewise. While these motives are universal, Pierce et al (2001) linked feelings of possession
it is been anticipated that there will be individual with feelings of ownership and defined
differences in this process. First, individuals will psychological ownership as the state in which an
differ on the strength of motives, both across individual feels that an object (i.e., material or
individuals and within individuals across times. immaterial) is experienced possessively (i.e., it’s
This will result in varying likelihood of ‘MINE’ or it is ‘OURS’).
developing feelings of ownership across
individuals, or even within a single individual at This tight connection between possession and
different points in time. Different attributes are feelings of ownership can be directed at the
important for different people and different types organization (or workplace) as a whole or at
of objects are ‘sought’ by individuals, as a result. specific aspects of the organization such as the
From the perspective of the self-concept, group, job, work tools (i.e., a computer or
individuals may strive to increase feelings of production machine), or work itself. Different
self-worth by attempting to legally or targets of ownership can vary in salience,
psychologically possess items of greatest depending on the individual and the situation.
importance to them. Ownership is one means to For example, some employees have
boost self-evaluations and self-esteem; hence, psychological ownership for their work and
others might have ownership feelings for the that are quite different from those who are
overall organization. When people have a sense prevention oriented. For example, in a scenario
of ownership, they experience a connection where sharing information may lead to change
between themselves and various tangible and and improvement within a company, a manager
intangible ‘‘targets’’ (Dittmar, 1992). The term possessing promotive psychological ownership
‘‘target’’ in the psychological ownership with a successfully completed project may
literature is quite broad and refers to whatever decide to share information ‘‘he owns’’ with a
the object of attachment represents to an cohort or team in a different division of the
individual or group. These targets may be company because he sees improvement in the
something as small as a preferred seat in the company as personally fulfilling.
company cafeteria, or as large as the organization
or industry as a whole. In this investigation, the Building on the three recognized dimensions of
focus is on the organization as the target of psychological ownership (i.e., belongingness,
feelings of ownership (psychological ownership self-efficacy, and self-identify, Pierce et al.,
for the organization). 2001), the concepts of territoriality, association
with organization, investing the self, controlling
3.3 Dimensions of psychological and accountability are posited as additional
ownership: Promotion and Prevention aspects of psychological ownership. Promotion-
oriented psychological ownership includes self-
The basis for examining two unique and efficacy, accountability, sense of belonging, self-
independent forms of psychological ownership identity, association with organization, investing
comes from the work of Higgins’ (1997, 1998) the self and controlling the target. The domain of
regulatory focus theory. He proposes that territoriality was identified as a dimension of a
individuals have two basic self-regulation preventative form of ownership.
systems: promotion and prevention. Kark and
Van Dijk (2007) noted that, ‘‘individuals who 3.3.1 Self-Efficacy
operate primarily within the promotion focus are
more concerned with accomplishments and Self-efficacy relates to people’s belief they can
aspirations and show more willingness to take successfully implement action and be successful
risks,” whereas “individuals who operate with a specific task (Bandura, 1997). White’s
primarily within the prevention focus are more (1959) early conceptualization of ownership and
concerned with duties and obligations and possession argued that one’s feelings of
experience emotions of anxiety and agitation”. ownership may be inextricably linked to the
individual’s need for effectance. Furby (1991)
Higgins (1997, 1998) argues that both prevention suggested that feelings of ownership emerge
and promotion are needed for human survival even in young children because of the motive to
and that one approach is not necessarily more control objects and to be effectant with their
desirable then the other. When applied to application. This freedom to control one’s
examining psychological ownership, individuals actions is a psychological component that results
who are more promotion oriented may in feelings of self-efficacy (Bandura, 1997) and
experience feelings toward targets of ownership may promote a sense of psychological ownership
concerning a particular task, process, and expectation that one may be called on to justify
procedure. This self-efficacy component of one’s beliefs, feelings and actions to others’’
psychological ownership seems to say, ‘‘I need (Lerner & Tetlock, 1999).
to do this task, I can do it, and I therefore own
the responsibility for achieving success.’’ Accountability as a source of psychological
White (1959) argues that part of the human ownership is evident in many areas of society
condition is revealed by the individual’s such as economic systems and sports teams. For
exploration of the environment, which in turn is example, the owners of major pro sports teams
driven by the effectance motive, that is, the hold others (coaches, players) accountable for
individual's desire to interact effectively with team performance, while they themselves are
his/her environment. The effectance motive is held accountable by other constituents (media,
aroused by differences in the environment and is fans) for the team and franchise’s failures and
sustained when one's actions produce further successes. Expectations of the perceived right to
differences. The motive subsides when a hold others accountable and to hold one’s self-
situation has been explored to the point that it no accountable are consistent with Pierce et al.’s
longer presents new possibilities. Exploration of, (2003) description of expected rights and
and the ability to control, one's environment responsibilities. First, individuals who
gives rise to feelings of efficacy and pleasures, experience higher feelings of psychological
which stem from "being the cause" and having ownership expect to be able to call others to
altered the environment through one's account for influences on their target of
control/actions. In addition to producing intrinsic ownership. The expectation of information
pleasure, control over the environment may sharing and permission to influence the direction
produce extrinsic satisfaction as certain desirable of the target are consequences of this expected
objects are acquired. Based on the discussion right to hold others accountable. Second,
above, the study proposes that psychological individuals not only have expected rights about
ownership is grounded, in part, in the motivation holding others accountable, they have expected
to be efficacious in relation to one's environment. responsibilities for the self, sometimes described
Due to the innate need for feelings of efficacy as a sense of burden sharing. When targets of
and competence, individuals are propelled to ownership are seen as an extension of the self,
explore and manipulate their environment. These accountability for what happens to and with
person-environment interactions may result in those targets has implications for what happens
the exercise of control and subsequent feelings of to and with the self. This is also evident in Pierce
personal efficacy and competence. Through this et al.’s (2003) use of descriptive behaviors such
process, "possessions and self become intimately as stewardship and self-sacrifice to characterize
related" (Furby, 1991: 460). those with high levels of psychological
ownership.
3.3.2 Accountability
3.3.3 Belongingness
Accountability has become a popular concept in
business and public policy domains. The human need for a home or a place to dwell
Accountability is ‘‘the implicit or explicit has been articulated over the years by social
psychologists (e.g., Ardrey, 1966; Duncan, 1981) mission or purpose (Rousseau, 1998). For
as a fundamental need that exceeds mere example, people may define themselves as a
physical concerns and satisfies the pressing sports car driver, a yacht owner, or an antique
psychological need to belong. For example, collector. These targets of ownership are often
Ardrey (1966) argued people will take ownership used as descriptors of one’s identity.
of, and structure their lives around, possessions
in an effort to satisfy their need for belonging. Feelings of psychological ownership over these
This example is highlighted by Mehta and Belk objects may provide a foundation from which
(1991) who note that immigrants tend to retain individuals can identify themselves as being
possessions as ‘‘security blankets’’ to provide unique, thus contributing to their personal
them with a sense of place or belongingness. identity. In addition to targets such as objects, a
Feelings of psychological ownership through job, or a work team, individuals may identify
attachment to a place or an object, becomes a with an organization, mission or purpose
‘‘home’’ or place for the individual (Pierce et al., (Rousseau, 1998). This is because people have a
2001). Beyond belongingness being enhanced by strong drive to identify with the settings in which
physical possessions, belongingness in terms of they work (Ashforth & Mael, 1989). According
psychological ownership in organizations may to Tajfel’s social identification theory, humans
best be understood as a feeling that one belongs are not only calculative by nature, but also
in the organization. When people feel like expressive of feelings and values (Tajfel &
owners in an organization, their need for Turner, 1986). As stated by Shamir, House, and
belongingness is met by ‘‘having a place’’ in Arthur (1993) ‘‘We ‘do’ things because of what
terms of their social and socio-emotional needs we ‘are’, because by doing them we establish
being met. The need to belong in a work place and affirm an identity for ourselves.’’ Albert,
may be satisfied by a particular job, work team, Ashforth, and Dutton (2000) suggest that by
work unit, division, organization or industry as a internalizing the organizational identity as a
whole. definition of the self, the individual gains a sense
of meaningfulness and connectedness. Thus,
individuals may feel a sense of psychological
3.3.4 Self-identity: ownership over a target at multiple levels to the
extent that it appeals to and affirms their values
Self-identity along with social identity is and self-identity. Since people are expressive and
recognized as major parts comprising the self- seek opportunities to affirm their self-identity,
concept domain. Researchers have noted that the need for self-identity can be considered a
groups of people (Abrams & Hogg, 2004) and potential component of psychological ownership.
possessions often act as symbols through which
people identify themselves (Belk, 1988; 3.3.5 Association with organization:
Rousseau, 1998). Specifically, it has been noted
that individuals establish, maintain, reproduce James (1890) suggested that through a living
and transform their self-identity through relationship with objects, individuals come to
interactions with tangible possessions (Dittmar, develop feelings of ownership for those objects.
1992) and intangibles such as an organization, Supporting the notion that feelings of ownership
emerge from a lived relationship with objects. the same lines, Beggan and Brown's (1994)
Beaglehole (1932) too argued that by knowing research found that individuals tend to frame
an object (person or place) passionately issues of ownership as a function of an
(intimately) it becomes part of the self. association between themselves and the object.
Commenting on the processes through which
feelings of ownership likely emerge, Weil states Rudmin and Berry (1987) noted that "ownership
"All men have an invincible inclination to is linguistically an opaque concept," its meaning
appropriate in their own minds, anything which is difficult to grasp outside of looking intra-
over a long, uninterrupted period they have used individually --"After all, a stolen apple doesn't
for their work, pleasure, or the necessities of life. look any different from any other" (Snare, 1972).
Thus, a gardener, after a certain time, feels that They suggested that attachment provides part of
the garden belongs to him". People come to find the meaning of ownership and that attachment
themselves psychologically tied to things as a breeds familiarity and knowledge. Thus,
result of their active participation or association psychological ownership reflects an intimate
with those things. The gardener, for example, relationship or a psychological proximity of the
"comes to be rooted in the garden," as a result of owner to the owned. Horwicz A (1878), they
working the garden and becoming familiar with noted that we tend to prefer our own possessions
its needs. Through this process of active to others, even others of a similar kind (Beggan,
association, knowledge develops and the 1992; Nuttin, 1987) because "we know them
gardener comes to feel that it is his [hers], that better, realize them more intimately, feel them
he/she is one with the garden - grounded in and more deeply" (translated by James, 1890: 326).
with it (Weil, 1952). Sartre (1943) and Furby
(1978b) have also suggested that there is an 3.3.6 Investing the self
associational aspect to ownership. Something can
be mine, in my feelings, by virtue of my being The work of Locke (1690), Sartre (1943),
associated and familiar with it. Consistent with Rochberg-Halton (1980), among others, provides
the above, Beggan and Brown (1994) and us with insight into the relationship between
Rudmin and Berry (1987) suggested that through work and psychological ownership. As part of
the process of association we come to know his political philosophy, Locke (1690) argued
objects. The more information possessed about that we own our labor and ourselves, and
the target of ownership the more intimate therefore, we are likely to feel that we own that
becomes the connection between the individual which we create, shape, or produce. Through our
and that target. labor, we not only invest our time and physical
effort but also our psychic energy into the
According to James (1890), a part of our feelings product of that labor. Sartre (1943) even
about what is ours stems from living close to, suggested that buying an object was simply
getting to know, and experiencing things around another form of creating an object as it too stems
us. Thus, the more information possessed about from the fruits of our labor. Thus, that which
the target of ownership, the more things are felt stems from our labor, be it our work or the
thoroughly and deeply and in the process the self widget that we make, much like our words,
becomes attached to (one with) the object. Along thoughts, and emotions are representations of the
individuals exercise the most control are the ones objects, they may seek to mark those possessions
most likely to be perceived as theirs. This is as belonging exclusively to themselves. In
consistent with the thinking of Prelinger (1959), addition, if individuals anticipate infringement
Furby (1978), and Tuan (1984). Similarly, Lewis on their targets of ownership, they may engage in
and Brook (1974) and Seligman (1975), in their protective territoriality to maintain levels of
earlier work in human development, have argued ownership and to communicate ownership to
that through the exercise of control objects potential threats and the social unit as a whole. In
become associated with the self, and those developing a theoretical foundation of
objects which are controlled by others or those territoriality, Brown et al. (2005) explicitly
which cannot be controlled are not a part of the focused on the concept of territoriality as being
individual's sense of self. Finally, Ellwood behavioral and propose (2005, p. 580) that ‘‘the
(1927) suggested that a key concept might be stronger an individual’s psychological ownership
‘use.’ Those objects which are habitually used by of an object, the greater the likelihood he or she
an individual become assimilated into the user’s will engage in territorial behaviors.’’ However,
self. As noted by Furby (1978a) use of an object in light of Pierce et al.’s (2001) argument that
can be seen as the exercise of control over that psychological ownership is a cognitive-affective
object. Furthermore, access to use of an object construct, this study leans heavily on cognitive
gives a person control over others and their aspects (versus behavioral displays) of
access to the object --"That over which I exercise territoriality as a more preventative form of
... control becomes a part of my sense of self" psychological ownership.
(Furby, 1978a: 322-323). 3.4 Turnover Intention:
Many researchers argue that the
3.3.8 Terriotality psychological contract plays an important role in
helping to define and understand the
Indeed, Brown et al. (Brown, Lawrence & contemporary employment relationship
Robinson, 2005) argue that ownership and self- (Rousseau, 2001; Shore & Coyle-Shapiro, 2003;
identity are so interrelated that people engage in Turnley & Feldman, 1998). Psychological
territorial behaviors, such as marking or contracts consist of individuals’ beliefs regarding
defending their territory as a way to identify and the terms and conditions of the exchange
defend possessions as an extension of agreement between themselves and their
themselves. Brown et al. (2005) have organizations (Rousseau, 1996). They emerge
noted that ‘‘Organizational members can and do when individuals believe that their organization
become territorial over physical spaces, ideas, has promised to provide them with certain
roles, relationships, and other potential inducements in return for the contributions they
possessions in organizations’’ and that to limit make to the organization (Turnley & Feldman,
territoriality as being ‘‘petty, political or self- 2000). The growing body of literature on the
serving is to overlook their importance to psychological contract reflects accumulating
employees in contemporary work evidence for its influence on diverse work-
organizations.’’ When individuals form bonds of related outcomes. These studies show that
ownership over objects in the organization employees evaluate the inducements they receive
including physical, informational or social from their organization in view of previously
made promises and that this evaluation leads to a contract violation is relatively common and that
feeling of psychological contract fulfillment or this could explain the difficulties organizations
breach (Turnley & Feldman, 1998). In turn, a are currently experiencing in retaining their
feeling of contract breach has a negative impact employees. Since the psychological contract
on employees’ willingness to contribute to the encompasses employees’ subjective
organization and on their intentions to stay with interpretations and evaluations of their
the organization (e.g. Coyle-Shapiro, 2002; employment deal, the retention factors discussed
Robinson, 1996; Robinson, Kraatz & Rousseau, in the practitioner and scientific literature will
1994; Turnley & Feldman, 1998; 2000). Other only turn out to be effective for employee
studies have found a positive correlation with retention if they are in line with employees’
actual turnover (e.g. Guzzo, Noonan & Elron, subjective views and expectations. Within the
1994; Robinson, 1996). Together these results psychological contract literature, the retention
suggest that the psychological contract is a factors we have discussed in the previous
construct of both scientific and practical paragraph are used by several researchers to
importance and that it is especially relevant for measure the content of the psychological contract
HR managers concerned with the retention of (e.g. Robinson, 1996; Robinson et al., 1994;
their employees. Turnley & Feldman, 2000). However, as to date
Existing research indicates that researchers have not explicitly paid attention to
employees are rather pessimistic about the extent 10 the relative importance of each of these
to which their organization lives up to its content dimensions to employees and to their
promises. For example, Turnley & Feldman differential impact on employees’ willingness to
(1998) found that approximately twenty-five stay with the organization. Instead, global
percent of their sample of employees felt that measures of psychological contract evaluation
they had received less (or much less) than they have been constructed in which employees’
had been promised. This was most strongly the evaluations of employer promises relating to
case for promises relating to job security, amount these different types inducements are aggregated
of input into important decisions, opportunities (e.g. Coyle- Shapiro, 2002; Guzzo et al., 1994;
for advancement, health care benefits, and Robinson, 1996; Turnley & Feldman, 2000).
responsibility and power. Robinson et al. (1994) Turnley & Feldman (1998) did measure overall
found that fifty-five percent of their sample psychological contract violation as well as
reported contract violations by their employer violation of 16 specific elements of the
two years after organizational entry. Content psychological contract (e.g. salary, job
analysis showed that these violations most challenge).
frequently concerned training and development,
compensation, and promotion. Together, this
empirical work demonstrates that psychological
Psychological Ownership -
A sense of possession (feeling as
though an object, entity, or idea is Turnover Intention -
‘MINE’ or ‘OURS’) is the core of The implementation of integrated
psychological ownership (Furby, strategies or systems designed to
1978). increase workplace productivity by
Guzzo, Noonan &
Pierce and colleagues (2001) linked developing improved processes for
Elron, 1994;
feelings of possession with feelings attracting, developing, retaining,
Robinson, 1996
of ownership and defined and utilizing people with the
psychological ownership as the state required skills and aptitude to meet
in which an individual feels that an current and future business needs
object (i.e., material or immaterial) (Lockwood, 2006).
is experienced possessively (i.e., it’s
‘MINE’ or it is ‘OURS’).
lead to shorter tenure with institutes. stimulation for further discussion and empirical
Reallocation of ownership rights is an research on the positive resource of
alternative, particularly among highly skilled psychological ownership and how it can
faculties. Employers prefer to share ownership potentially relate to all facets of individual,
rights with certain faculties over others, based on group, and organizational effectiveness and
the their competence, marketability and ultimately competitive advantage.
potential. Bundling ownership rights with
financial information, participation in decision
making and other supporting practices can References
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